We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Buffalo Amherst

#10 of 18 Hotels in Amherst
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
100 Maple Rd, Amherst, NY 14221
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn Buffalo Amherst
Professional photos View all
Browse nearby
Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
Write a Review

171 reviews from our community

Traveler rating
    52
    68
    32
    9
    10
See reviews for
75
30
7
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (29)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (43)
All months
Marietta, Georgia
Top Contributor
103 reviews 103 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here after putting a bid in on Priceline. I was pleasantly surprised at how nice the hotel was. There was tons of snow, but they had all the walk ways plowed and clear. The breakfast was great and all of the staff was really friendly and helpful. Very comfortable bed and super clean.

Was this review helpful? Yes
Camarillo, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This place was perfect while in town visiting family. One thing that was consistent, every one we encountered went above and beyond. Everyone greeted us with a smile and went out of their way to be helpful and pleasant. The rooms are basically set up as apartments and stocked with everything you could need. My son walked in and the... More 

Was this review helpful? Yes
Toronto, Canada
Top Contributor
54 reviews 54 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 28, 2015

We have stayed at this hotel a few times and have always found it excellent. The rooms are very clean, well equipped and the staff are extremely polite and friendly, Always a pleasure to say here. The breakfast is a bonus as it is really very good. NO COMPLAINTS AT ALL about this please. Would stay here again if i... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 22, 2015

We stayed here for a night from August 31st to September 1st of last year and our stay was just as a little as our last one. We were put into a building close to building 7 and we got the same room type which was a one bedroom penthouse suite with a murphy bed which we thought was nice... More 

Was this review helpful? Yes
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi Brandon, I wanted to reach out to you and thank you for your response. I have already placed a request with Maintenance to evaluate the Murphy Bed, in room 928. I can understand your parent’s disappointment with quality of sleep and I do apologize for this unfortunate inconvenience. I want to assure you, that all of our mattresses and... More 

Toronto, Ontatio, CANADA
Contributor
12 reviews 12 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed January 19, 2015

Sadly, this hotel is in serious need of renovation, although the rooms are updated, they are old and poorly sound proofed. You can hear the people above you walking and talking. The people above us also had their fireplace on and the smell of the burning logs filtered into our room as well, smelt like a campsite in the morning.... More 

Was this review helpful? Yes
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi TravelBugg1, Thank you for your detailed review. You have pointed out a couple interesting items that I would like to address with you. Marriott International has a very aggressive standard about updating and refreshing all hotels, to maintain a new and fresh appearance. We are always in the process of doing projects to keep the hotel maintained and comfortable,... More 

Top Contributor
229 reviews 229 reviews
189 hotel reviews
723 helpful votes 723 helpful votes
4 of 5 stars Reviewed January 7, 2015

We were here to visit family over the holidays and booked 2, 1 bedroom suites for our family of 5 for 5 nights. We did not spend much time at the property but the rooms were clean, well cared for and a good size for our purposes. The bed was comfortable, the furnishings were in good shape and appropriate for... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed January 5, 2015

Hi everyone, for the second time, my wife and i stayed at the residence inn on December of 2014, outside was quite chilly... but inside we were welcomed by a very friendly staff, i must mention Mr. James who was very helpful solving some miner issue, we were very satisfied by the the costumer service and quality of the hotel,... More 

Was this review helpful? Yes
Barrie, Canada
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 3, 2015

Stayed here for a quick night after some border shopping. This Residence Inn is of the town house style, but was probably the best I've ever stayed in. The room felt very new, the layout was nice and had everything one could possibly need. The fireplace in our queen studio was also a nice touch, and even came with a... More 

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 4, 2014

I have just returned from a fantastic stay at this Residence Inn. Normally we book full service Marriott's but decided to give this property a try - we are glad we did! We had the opportunity to experience a wonderful 2 bedroom loft suite and we were truly wowed! The space was amazing, plenty of room with a fireplace, full... More 

Was this review helpful? Yes
Buffalo, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 4, 2014

Hello..I live in the area but I reserved a room here because I had a slumber party with a few of my friends (30 yr old women) We had a great time hotel is very clean, linen is fresh , soft beds, nice kitchenette area and seating area. they even have a pool. Its across the street from the galleria... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Room/suite (22)
Viewed
View from room (6)
Viewed
Bathroom (6)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question