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Residence Inn Buffalo Amherst

3.0 of 5 100 Maple Rd, Amherst, NY 14221
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Certificate of Excellence 2014
Residence Inn Buffalo Amherst
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Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
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169 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Top Contributor
54 reviews 54 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have stayed at this hotel a few times and have always found it excellent. The rooms are very clean, well equipped and the staff are extremely polite and friendly, Always a pleasure to say here. The breakfast is a bonus as it is really very good. NO COMPLAINTS AT ALL about this please. Would stay here again if i... More 

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Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 22, 2015

We stayed here for a night from August 31st to September 1st of last year and our stay was just as a little as our last one. We were put into a building close to building 7 and we got the same room type which was a one bedroom penthouse suite with a murphy bed which we thought was nice... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi Brandon, I wanted to reach out to you and thank you for your response. I have already placed a request with Maintenance to evaluate the Murphy Bed, in room 928. I can understand your parent’s disappointment with quality of sleep and I do apologize for this unfortunate inconvenience. I want to assure you, that all of our mattresses and... More 

Toronto, Ontatio, CANADA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed January 19, 2015

Sadly, this hotel is in serious need of renovation, although the rooms are updated, they are old and poorly sound proofed. You can hear the people above you walking and talking. The people above us also had their fireplace on and the smell of the burning logs filtered into our room as well, smelt like a campsite in the morning.... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi TravelBugg1, Thank you for your detailed review. You have pointed out a couple interesting items that I would like to address with you. Marriott International has a very aggressive standard about updating and refreshing all hotels, to maintain a new and fresh appearance. We are always in the process of doing projects to keep the hotel maintained and comfortable,... More 

Top Contributor
228 reviews 228 reviews
188 hotel reviews
721 helpful votes 721 helpful votes
4 of 5 stars Reviewed January 7, 2015

We were here to visit family over the holidays and booked 2, 1 bedroom suites for our family of 5 for 5 nights. We did not spend much time at the property but the rooms were clean, well cared for and a good size for our purposes. The bed was comfortable, the furnishings were in good shape and appropriate for... More 

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2 reviews
5 of 5 stars Reviewed January 5, 2015

Hi everyone, for the second time, my wife and i stayed at the residence inn on December of 2014, outside was quite chilly... but inside we were welcomed by a very friendly staff, i must mention Mr. James who was very helpful solving some miner issue, we were very satisfied by the the costumer service and quality of the hotel,... More 

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Barrie, Canada
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 3, 2015

Stayed here for a quick night after some border shopping. This Residence Inn is of the town house style, but was probably the best I've ever stayed in. The room felt very new, the layout was nice and had everything one could possibly need. The fireplace in our queen studio was also a nice touch, and even came with a... More 

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 4, 2014

I have just returned from a fantastic stay at this Residence Inn. Normally we book full service Marriott's but decided to give this property a try - we are glad we did! We had the opportunity to experience a wonderful 2 bedroom loft suite and we were truly wowed! The space was amazing, plenty of room with a fireplace, full... More 

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Buffalo, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 4, 2014

Hello..I live in the area but I reserved a room here because I had a slumber party with a few of my friends (30 yr old women) We had a great time hotel is very clean, linen is fresh , soft beds, nice kitchenette area and seating area. they even have a pool. Its across the street from the galleria... More 

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Tyngsboro, Massachusetts
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 4, 2014

Good location just off of I-90. Lobby & hallways were fairly noisy. Average rooms with kitchen, small 2-seater table, full-sized frig.with ice-maker, dishwasher, microwave & stove-top. No oven for baking. Combo. living room & dining area was small. Bedroom was small. To access bathroom, you had to go through the bedroom. I thought the layout could be improved so that... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for taking the time to write, regarding your stay. I always look forward to reading reviews to keep my “finger on the pulse” of our guests. Residence Inn by Marriott hotels have been around in excess of 30 years and that is why I noticed that you may have been talking about our sister property – The Residence... More 

Paris, France
Top Contributor
56 reviews 56 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

We stayed several times in this hotel with my wife before flying out of Buffalo. The rooms are very nice and well équipped. Breakfast is great. Although we could never really take advantage, there are special events every evening, such as BBQ. You're not far from the walden galleria that offers many diner options. It might be a little bit... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi Francois, Thank you for taking the time to write a positive review of our hotel and "Thank You for your continued business." Our team continually reviews our guest responses to be sure that we are doing what is necessary to earn and maintain your business. We hope that we never let you down. Please have a wonderful holiday season... More 

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Additional Information about Residence Inn Buffalo Amherst

Address: 100 Maple Rd, Amherst, NY 14221
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn

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