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Residence Inn Buffalo Amherst

3.0 of 5 100 Maple Rd, Amherst, NY 14221
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Certificate of Excellence 2014
Residence Inn Buffalo Amherst
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Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
Residence Inn Buffalo Amherst
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163 reviews from our community

Traveler rating
    49
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    31
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from a fantastic stay at this Residence Inn. Normally we book full service Marriott's but decided to give this property a try - we are glad we did! We had the opportunity to experience a wonderful 2 bedroom loft suite and we were truly wowed! The space was amazing, plenty of room with a fireplace, full... More 

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Buffalo, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello..I live in the area but I reserved a room here because I had a slumber party with a few of my friends (30 yr old women) We had a great time hotel is very clean, linen is fresh , soft beds, nice kitchenette area and seating area. they even have a pool. Its across the street from the galleria... More 

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Tyngsboro, Massachusetts
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location just off of I-90. Lobby & hallways were fairly noisy. Average rooms with kitchen, small 2-seater table, full-sized frig.with ice-maker, dishwasher, microwave & stove-top. No oven for baking. Combo. living room & dining area was small. Bedroom was small. To access bathroom, you had to go through the bedroom. I thought the layout could be improved so that... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for taking the time to write, regarding your stay. I always look forward to reading reviews to keep my “finger on the pulse” of our guests. Residence Inn by Marriott hotels have been around in excess of 30 years and that is why I noticed that you may have been talking about our sister property – The Residence... More 

Paris, France
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed several times in this hotel with my wife before flying out of Buffalo. The rooms are very nice and well équipped. Breakfast is great. Although we could never really take advantage, there are special events every evening, such as BBQ. You're not far from the walden galleria that offers many diner options. It might be a little bit... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi Francois, Thank you for taking the time to write a positive review of our hotel and "Thank You for your continued business." Our team continually reviews our guest responses to be sure that we are doing what is necessary to earn and maintain your business. We hope that we never let you down. Please have a wonderful holiday season... More 

Williamsville, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had the pleasure of staying at Residence Inn duplex on Maple Road Amherst during the blistering chill of Buffalo back in Dec 2013. I must say it was a really wise decision to stay there. We had moved to Buffalo and our apartment was not ready to move in so we had to stay somewhere for a couple of... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for your distinct comments regarding the hotel and the convenience of our Penthouse Bi-Level suites with the extra queen bed that folds into the wall on the first level. Our Residence Inn is truly unique in the Buffalo area. Our suites are specifically designed for the extended stay traveler with full kitchens in all guest rooms, however, if... More 

Charleston, South Carolina
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for several nights in September, using this as a hub to visit other areas of Western New York. The front desk staff was very helpful in suggesting restaurants, but the sense of direction from them could have been better. The hotel is very close to major highways, but a bit tricky to find the right entrance ramps for... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for your well thought out and detailed comments regarding you stay in September. We are continually looking at opportunities to provide a better service and product and your feedback is important for this process. For our Marriott Reward members, we always work to give complimentary upgrades or preferred room locations, however, this may be hindered based on our... More 

Manassas, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2014

I stayed at this hotel on October 24-25 2014 as I was in Buffalo for my wedding. And when I indicated that on my reservation. A bottle of wine was placed in my room with a note congratulating me and my new wife. That was a total surprise and I have never had any hotel do that for me before...This... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Congratulations on your wedding and Thank you for your nice comments. I am pleased to hear that our staff is listening and responding to our guests prior to their arrival, as well as, after arrival. Sometimes, it just takes that little extra personal touch to make a guest feel special. Each of our guest are special and you are right... More 

Grand Blanc, Michigan, United States
Top Contributor
50 reviews 50 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed for several nights and found that this inn, though older, still has everything I love about Residence Inns. Real wine glasses, cloth napkins, plates, silverware and a full size, fully equipped kitchen, writing desk with internet hook up, comfy bed, ample closet space, living room and bath room. We loved the fireplace but were disappointed that for multiple... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for your detailed comments regarding your stay at our hotel. It is always a pleasure to hear good comments from our guests, although it can get a little crowded for parking when we have a lot of guests in house. We are working on many improvements to our hotel for the remainder of this year and for next... More 

Liverpool, New York
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 26, 2014

We were pleased with our stay at this hotel. The front desk staff was friendly and helpful at check-in. Our room was clean and comfortable. As we had a highway-facing room , we were concerned about the possible road noise, but we were not able to hear it. The breakfast was very good and it was well-staffed with friendly employees.... More 

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Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hi Mary. Thank you for your feedback. I will surely share your comments with our staff, as well, with our internet provider. Today, we are having our Annual Pumpkin Carving Contest. We purchased pumpkins for staff volunteers, they carve their designs and we display the completed pumpkins during our Social Event, this evening. Our Guests will have the opportunity to... More 

Port Perry, Canada
2 reviews
5 of 5 stars Reviewed October 25, 2014

This is without a doubt the most perfect hotel. The staff are impeccable, the breakfast was great. If you are travelling, particularly as a group, the penthouse loft rooms are fantastic!! This was my second time staying here, and once again it was outstanding, thank you :)

Was this review helpful? Yes
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Thank you for taking the time to write about your experience. It is truly rewarding to hear that we are moving in the right direction. The Bi-Level Loft Penthouse suites are very large. We have had our challenges, the past couple months. We have been concentrating on increasing the quality of our product and continuing to motivate our staff. It... More 

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Additional Information about Residence Inn Buffalo Amherst

Address: 100 Maple Rd, Amherst, NY 14221
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn

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