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Red Roof PLUS+ University at Buffalo Amherst

Certificate of Excellence
42 Flint Road, Amherst, NY 14226
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Red Roof PLUS+ University at Buffalo Amherst
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Red Roof PLUS+ University at Buffalo Amherst
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312 Reviews from our TripAdvisor Community

Traveler rating
    114
    127
    47
    19
    5
See reviews for
102
78
35
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • Any
English first
  • All months
    (312)
  • Mar-May only
    (72)
  • Jun-Aug only
    (96)
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    (84)
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    (60)
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Rochester, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

On March 24, 2015 my husband and I booked our room with this hotel and it was great. Since it was our first time staying at a Red Roof Inn property the guest agent upgraded our room for 1 night and let me tell you the room was great and up to date - I was impressed. The area was... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for choosing our hotel and writing a review about your stay with us. I am so glad that you enjoyed your first stay in a Red Roof Plus. We are so happy to have given you a great first impression. We appreciate you mentioning our updated rooms and great location. Once again thank you so much for staying... More 

Burlington, Canada
1 review
2 of 5 stars Reviewed 1 week ago

We were asked to sign that we would not smoke in the room, or be charged a $250 cleaning fee, but when we opened the door, there was a strong odor of cigarette smoke. Beds did not look smooth and freshly made. We did call the front desk to report the odor, but did not ask for another room since... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your stay. Let me apologize for the smoke odor in your room during your stay. Our goal is to make sure that all of our guests have a great stay and leave happy. I am very sorry we failed to do so for you. I will make sure to... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed overnight at the Red Rood for a shopping trip to Buffalo. The hotel was in a good location for our travels. You get what you pay for in terms of amenities so it is nothing fancy but the room was clean and the bed was comfy. The pillows are not great though, hard on the neck and very... More 

Was this review helpful? Yes 1
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thanks for staying with us and taking the time to write about your stay. We appreciate that you mentioned our clean rooms, great location, and fast wifi. I am sorry about the hard pillows and the lack of amenities. We try our best to get pillows that will suit all of our guests taste. Although we do not have all... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying here in April 2015. The front desk personnel were very friendly and answered all my questions. The wi-fi is very good since they switched providers. Room was very comfortable and clean.

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your experience. We appreciate you mentioning our friendly service, clean rooms, and good wifi. We are always looking for ways to improve our guests stay and one of those improvements was upgrading our wifi. Once again thank you for staying with us and we look forward to seeing you... More 

Providence, Rhode Island
Top Contributor
180 reviews 180 reviews
19 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was quite clean although very small. Great for a one-night stay with easy access on and off of I-290. While the WiFi didn't work -- and frankly I wouldn't have used it anyway: they don't used a secure password system. But at half the price of hotels in the area this is a great value. Parking was directly... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate you mentioning our clean rooms , great location, and great value. I am sorry that you experienced an issue with our wifi. We are always working to provide our guests with the best wifi service. Once again thank you... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

David at the front desk is amazing. He was quick, efficient, knowledgeable, and has a great personality. His service alone makes us come back a couple times per year. Rooms are a good value for your money and located right off the highway (but far enough that you don't hear the highway). Added bonus that they have pet friendly room

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being a loyal guest and taking the time to write a review about your stay. We appreciate you mentioning our great staff, great location, and our good value for our rooms. I will make sure to share your kind words with David. He has been a valuable asset to our hotel and I am so glad that... More 

Toronto, Canada
Top Contributor
65 reviews 65 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just got back from a night at red roof Amherst. We had stayed at the one near the BUF airport in March and were happy with our stay so gave it a shot again and for the price of $67 was worth the cost. Seems to be consistent brand experience with the room being cleanish, could be better, as... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and letting us know about your stay. We appreciate you mentioning that our brand has a consistent standard of good rooms at a great value. I am sorry that there were some details that my cleaning staff missed prior to your arrival. I will make sure to share your comments with my staff so... More 

Belfast, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of being greeted by the nicest representative of your company, David Monegro. What a pleasant greeting and very professional. This alone would be the only reason why I would ever come back at this location. I requested a downstairs room and got automatically upgraded and having ALWAYS used my AAA discount at other locations it was... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being a loyal Red Roof guest and taking the time to write a review about your stay. We appreciate you mentioning our great staff, David Monegro in particular. He has been a valuable member of our team for a few years now and always goes above and beyond for our guests. I am so glad that he... More 

New York City, New York
1 review
5 of 5 stars Reviewed April 22, 2015

I have been staying at the Red Roof Inn Amherst for about twenty days a year since 2011. The staff at the Inn - Stephanie, Lisa, David and Dave are all very friendly and go out of their way to assist you. The manager - Shawn is very guest focused and runs an excellent Inn. The Inn is located near... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being such a loyal guest and taking the time to write a review about your experiences. We appreciate you mentioning all our great staff, the clean rooms, and our great location. We look forward to seeing you each time you come into town. Thank you again for staying with us and we will see you again soon. More 

Binghamton, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015

While the rooms smelled funky, they were clean. But it felt like a monastery, with thin blanket, tiny bath, and a tiny packet of tissues, and it is quite noisy, since all rooms open to the outside. Staff appeared friendly, but when a problem arose, the opposite was true. Don't forget anything in the room -- You won't be able... More 

Was this review helpful? Yes 1
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your stay. Thank you for mentioning our clean rooms. I am sorry that you found our rooms to be small. We do have some rooms that are larger with more amenities. Next time you stay with us try our Premium rooms. The Premium rooms come with iron and board,... More 

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