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Red Roof PLUS+ University at Buffalo Amherst

Certificate of Excellence
42 Flint Road, Amherst, NY 14226
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Red Roof PLUS+ University at Buffalo Amherst
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Red Roof PLUS+ University at Buffalo Amherst
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296 reviews from our community

Traveler rating
    105
    123
    45
    18
    5
See reviews for
94
74
33
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (56)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (60)
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Senior Contributor
43 reviews 43 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this motel offers everything you need for a small rest. You have free wifi, a nice armchair, comfortable mattress and a clean shower. The prices are incredible low and are definitely appropriated for this kind of room. As I said, it is a motel not a fancy hotel. The heater works perfectly and the additional air con was working as... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. We appreciate you mentioning our free wifi, clean rooms, comfortable beds, and affordable prices. We look forward to seeing you again next time you are in the area. More 

Senior Contributor
30 reviews 30 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 6, 2015

Last December my husband and I stayed at this hotel that we booked on Hotwire and loved our room. We had a nice desk area, refrigerator, etc and we looked forward to staying again. This time we booked the hotel directly. Upon entering, the room was freezing because the heat was not turned on at all and it was 20... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and taking the time to write about your experience. First I want to thank you for being a return guests of ours. We really appreciate you staying with us again. I apologize about the temperature in your room during your stay. After I read your review this morning I am meeting with my staff... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2014

no affordable eating place/ convenience store in walking distance. heating/ cooling system inside the room is above average noise level. fast free internet. no free breakfast. not the cheapest room price among the same star level of the hotel.

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and taking time to review your experience. We appreciate you mentioning our fast free wifi. I apologize that you did not find our location convenient. There is a convenience store right around the corner from the hotel and multiple restaurants across the street. I will make sure to train my staff to point out... More 

Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 18, 2014

We had a standard King room which was fine. What was not fine was finding a dead pizza box with food inside shoved in a drawer under the TV! The hotel clerk comped us on the rate because of it so that made up for it to some degree. The carpet looked like it needed a good vacuum too. The... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about our stay. We appreciate you mentioning our efficient heating system. I am sorry about the condition of your room. That is not the norm here at our hotel and I will work hard with my staff to ensure it doesn't happen in the future. Our goal is to make... More 

toronto
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed here as an economical way to pick up our Christmas shopping from the Fashion Outlets at Niagara Falls and the Walden Galleria. The room was clean, with new laminate flooring, fresh linens, flat screen TV, new sink and counter. The washroom is very small, but again, clean. The heating system was a little noisy. The front desk employee... More 

Was this review helpful? Yes 1
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate that you mentioned our renovated rooms. clean rooms, and our welcoming staff. Our rooms now have flat screen HD TV's, laminate flooring, extra outlets in the night stand, and new vessel sinks for our guests comfort. Once again thank... More 

Orillia, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 17, 2014

Having stayed here on a previous visit and having had a good experience, we booked again. THIS time we had a barking dog in the room next to us, BLOOD on a pillow case, two pillow cases were inside out (not a big thing just a lack of attention to detail), the wall heaters rattled on and off ALL night... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and taking the time to write a review about our inn. We appreciate that you have been a repeat guest of ours. I am very sorry that your stay this time was not up to our standards. As you know from your previous stays this is not how we operate our hotel and I... More 

Whitby, Canada
2 reviews
2 of 5 stars Reviewed December 16, 2014 via mobile

The room was very dusty, the bedspread had stains, the shower drain was clogged and the water did not drain. Finally there were ANTS in the bathroom. This was all in the second room after we asked to be moved from our first room because of stains on the floor. Very disappointed.

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us an taking the time to write a review about your stay. Let me say I am very sorry for your experience at our hotel. We work hard to ensure all of our guests have an enjoyable stay with us. I am sorry that we were unable to provide that for you during your stay.... More 

Hamilton, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014 via mobile

Have stayed here a few times with different people on a shopping mini-break/weekend, and have been satisfied every time. Rooms are always clean, check in is always efficient, and it's a nice quiet stay every time. It's a couple blocks drive from Boulevard Mall, and a good half-way point if you plan to hit both the Niagara Outlet Mall and... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your experience. We appreciate you mentioning our clean rooms and great location to all the local shopping malls. We do our best to offer the best value for our guests. We try and balance the right amenities that our guests value while keeping our rates at a price where... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed December 9, 2014

I have been staying here for weeks at a time since August 2014. The staff here is simply amazing; everyone is so friendly and quick to help me with anything I need. I love that pets stay for free, as I frequently travel with my dog. Stephanie and Dave are the two front desk staff I usually see when I... More 

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you so much for staying with us and taking the time to write a review about your stay. We appreciate that you mentioned our pet policy, our nice remodeled rooms, and our amazing staff especially Stephanie and David. My staff works hard to try and ensure each guest has an enjoyable stay with us and they read each of... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

The employees at the hotel are just fantastic. The front desk staff, Stephanie and David, are always so helpful to make sure I have what I need (i.e. extra pillow, fresh coffee). The housekeeping staff, Amelia, always makes sure the room looks like you had just checked in. It feels like family when I do stay there. Great job!!

Was this review helpful? Yes
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you so much for staying with us and taking the time to write a review about your stay. We truly appreciate that you mentioned Stephanie, David, and Amelia in your review. They are all valuable members of our team. Our staff reads these reviews all the time and they enjoy reading that people appreciate their hard work. Once again... More 

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Additional Information about Red Roof PLUS+ University at Buffalo Amherst

Address: 42 Flint Road, Amherst, NY 14226
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ University at Buffalo Amherst 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn University At Buffalo Amherst Hotel Amherst
Red Roof Inn Amherst
Amherst Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Amherst
#3 Family Hotel in Amherst

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