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All 17 Amherst hotels

Holiday Inn Buffalo Amherst

3.0 of 5 Hotel   |   1881 Niagara Falls Boulevard, Amherst, NY 14228
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Holiday Inn Buffalo Amherst

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Ranked #13 of 17 hotels in Amherst
A recent review
4 of 5 stars reviewed 1 week ago
travelinggumshoe Chicago, Illinois
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151 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is clean and comfortable. The linens were fresh and crisp. Bathroom was clean and spotless. Matters was very comfortable. Dish Network on the TV about 30 channels plus 5 HBO channels. My room was quiet and the general area is safe. There is a restaurant/bar in the hotel, although I did not try it. The staff was very friendly... More

Was this review helpful? Yes 1
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear travelinggumshoe, Thank you for taking the time to write such a positive review for our Holiday Inn Buffalo Amherst hotel. We’re glad to hear you enjoyed your stay. We hope to be your choice hotel when visiting the Buffalo area. Please visit again soon! More

Massena, New York
1 review
2 of 5 stars Reviewed 1 week ago

We were there on a hockey trip with at least 15-20 other families. The rooms were expensive. Our team probably spent well over$10,000 at the hotel that week. The management did nothing to accommodate the girls breakfast as they were playing in hockey national championship. The parents had no place to meet or talk. Families with small children were placed... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you netgeek for taking a moment to write a review of our Holiday Inn Buffalo Amherst hotel. We truly apologize for not meeting your expectations on your recent stay at our property. As we are one of the original Holiday Inns in the Buffalo market, we will have continued upgrades and improvements this year to keep us competitive. We... More

Ontario
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Where do I start? This hotel is dated and loud. The rooms were gross. The curtains were stained and the furniture was showing signs of wear. We were also disappointed with how loud the hotel was. We did not sleep well. Free wifi and parking were a nice touch.

Was this review helpful? Yes
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you netgeek for taking a moment to write a review of our Holiday Inn Buffalo Amherst hotel. We truly apologize for not meeting your expectations on your recent stay at our property. As we are one of the original Holiday Inns in the Buffalo market, we will have continued upgrades and improvements this year to keep us competitive. We... More

King City, Canada
Top Contributor
101 reviews 101 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is an older property that has been renovated. We stoped here on a road trip due to poor weather conditions. When I saw Holiday Inn on the highway exit sign I decided to stop based on previous favorable experiences with this chain. I did not have time or energy to search reviews on TA. I was told I was... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you KingCityDancemom for taking a moment to write a review of our Holiday Inn Buffalo Amherst hotel. We sincerely apologize for not meeting your expectations on your recent stay at our property. As we are one of the original Holiday Inns in the Buffalo market, we anticipate continued upgrades and improvements this year to keep us competitive. Our hotel... More

St. Catharines, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in preparation for flying out of BUF the next day for a two week holiday in the Caribbean. The stay was a special which included two weeks parking and a shuttle service. Booking was painless and fast. The staff were fantastic. The room was ready on arrival, clean and very spacious. The restaurant in the... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Glen H for taking the time to write such a positive review for our Holiday Inn Buffalo-Amherst hotel and services. Thank you for mentioning our Stay, Park & Fly package with 14 complimentary days of parking and a courtesy shuttle to the Buffalo Niagara International Airport. We're grateful that you notice the pride our staff takes in providing... More

Oshawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday inn Amherst was a good choice for a nights stay before flying out. Looks of rooms and close to the interstate but a good trek to the airport. ..... Leave early if it's rush hour ! Nice to be able to leave your car while away.

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Len C, Thank you for mentioning our very popular Stay, Park & Fly package with 14 complimentary days of parking and a courtesy shuttle to and from the Buffalo Airport. Yes, you're right, we are a little further away from the airport, but that is why we offer more attractive and affordable rates. We're grateful for your business so... More

Aurora, Canada
Top Contributor
96 reviews 96 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 18, 2014

This is a pretty standard Holiday Inn with no elevators. We stayed in the back portion of the hotel whoch appears to have either been added to the original structure or a merging of 2 separate buildings. There is a pool area in between. Coming back from a week in Florida we had a lot of luggage; and, lugging it... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear AtwoZ, Thank you for writing a candid review of our Holiday Inn Buffalo Amherst hotel. You’re right, as one of the original Holiday Inns in the area, and with only two floors, we do not have elevators. We understand the frustration of having to bring luggage up a flight of stairs so we keep a bellman on staff to... More

Mississauga, Canada
Top Contributor
69 reviews 69 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 17, 2014

We stayed here one night before our flight. Hotel was clean but dated we had parking included. The shuttle in the morning is very busy. Close to shopping and restaurants. Hotel has a small bar and restaurant on site. Staff were kind and helpful and upon return from our trip the van showed up quickly and we were in our... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear YYZHNL, Thank you for taking the time to write a review for our Holiday Inn Buffalo-Amherst hotel. Yes, we are one of the original Holiday Inns in the area, but our Maintenance team works hard each day to keep our property looking refreshed. Thank you for mentioning our very popular Stay, Park & Fly package with 14 complimentary days... More

Kitchener, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 16, 2014

My teenage son and I visited this property during the 2nd blizzard of the year. When the malls and movie theatres were closed due to the weather I thought we might be doomed. Thankfully, I was wrong. We were comfortable at the hotel and enjoyed a nice dinner in the hotel restaurant. The staff all appeared to pitch in to... More

Was this review helpful? Yes
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear TravelGirl181747, Thank you for taking the time to write such a positive review for our Holiday Inn Buffalo Amherst hotel. Yes, our location is great for a shopping trip since we are centrally located to the Boulevard Mall, Fashion Outlets and the Walden Galleria Mall. We’re glad to read that you enjoyed your dinner in our on-site blvd Bar... More

Cleveland, Ohio
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 2, 2014

My husband and I stayed here for a funeral so we were just looking for a clean room with a bed, and that's what we got. The property was clean and the bed was quite comfortable, the pillows were not the best though. The staff was also friendly and warm but the whole hotel was freezing, especially the hallways. I... More

Was this review helpful? Yes 1
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear noodlenj, Thank you for taking the time to write a candid review of our Holiday Inn Buffalo Amherst hotel. You’re right, other guests have recently mentioned the coldness of some of the rooms. Please know that our Maintenance department has been diligently working through some of these challenges to ensure our guests’ comfort. Our team works hard to provide... More

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Additional Information about Holiday Inn Buffalo Amherst

Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Buffalo Amherst Hotel
Holiday Inn Amherst
Amherst Holiday Inn
Address: 1881 Niagara Falls Boulevard, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 hotels in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 
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