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All 17 Amherst hotels

Holiday Inn Buffalo Amherst

3.0 of 5 Hotel   |   1881 Niagara Falls Boulevard, Amherst, NY 14228
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41%
Ranked #12 of 17 hotels in Amherst
A recent review
5 of 5 stars reviewed 4 days ago
Unknown147 Toronto, Canada
  • Reviews (162)
  • Photos (50)
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  • Room tips (46)
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162 people have reviewed this hotel

Traveler rating
    26
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    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The service we received from the staff was awesome, very helpful and friendly. The room was very clean, bed was comfy. Kudos to Mark from the boulevard bar and grill for the service he gave us on our breakfast. We definitely coming back to this hotel the next time we travel to buffalo.

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New Richmond, Ohio
Top Contributor
77 reviews 77 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read the recent reviews I was a bit nervous, We stayed 2 nights and had a really enjoyable stay. The hotel and room were very clean. The check in staff was nice and accommidating. On arrival we were unloading the car and a staff member on his way home brought us out a luggage cart. Shortly after check-in the... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Christy C for taking the time to write a review for our Holiday Inn Buffalo Amherst hotel. We’re grateful that we got some things right on your stay, but we are terribly disappointed that we failed in our restaurant service. We have shared your feedback with the entire staff to use as a case study. We hope that... More

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

The hotel staff was very friendly and the room was fine. We have stayed in much better places. Nothing special. We chose this place for the location and the advertisement that breakfast was included. The food was good but the service was awful. Not friendly and did not get our order right any of the three times we ate there.... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for taking the time to write a review of your recent stay at our Holiday Inn Buffalo Amherst hotel. Please accept my sincerest apologies for the inconveniences you've experienced. Our goal is to provide a clean and comfortable stay to all of our guests. While we're terribly disappointed that your stay was not 100% satisfactory, thank you for... More

Fleming Island, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was clean enough and the rooms are decent, but they are having a flying bug problem that will annoy you if you are staying on the first floor. I reported the problem twice, but they didn't seem to see an urgency to fix the issue. I am sure that in time these bugs will go away, but while... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you ecmack2004 for taking the time to provide candid feedback of your recent stay at the Holiday Inn Buffalo Amherst. Please accept my sincerest apologies for the inconveniences you've experienced. Our goal is to provide a clean and comfortable stay to all of our guests. Please know your concerns have been forwarded to the appropriate departments for necessary actions.... More

Toronto
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went on a short shopping trip this past weekend and stayed at the Holiday Inn. This was our second visit to the hotel. We were quite disappointed with this stay. The bathroom was not very clean - the bath needed a good scrub and so did the bathroom floor. The bedskirt had stains on it. There were many very... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Shelley2018 for taking the time to provide candid feedback of your stay at our Holiday Inn Buffalo Amherst hotel. We're terribly disappointed that we did not meet your expectations. Our dedicated hotel staff strives everyday to continually improve our services and accommodations. We are confident that the inconveniences experienced previously would not be duplicated on your 3rd visit.... More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed June 2, 2014

Always stay here when in the Buffalo region for work. Front desk staff goes out of their way to ensure you are comfortable (calls your room after you have had some time to settle in to check in with you) Bar/Grille has excellent service and good food if you don't feed like venturing out. Usually there are happy hour specials/coupons... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you andreas102985 for taking the time to write such a positive review for our Holiday Inn Buffalo-Amherst hotel. Our staff works hard in providing a clean and welcoming atmosphere, so we really appreciate you noting the excellence of our staff. Yes, we now have complimentary refrigerators in every guestroom. While we currently do not have elevators, we do have... More

Cambridge, Ontario, Canada
2 reviews
5 of 5 stars Reviewed May 22, 2014

My boyfriend and I stayed one night for a little cross boarder shopping...the customer service at IHG hotels are always top notch! Check-in was quick, the young lady at the desk was very polite and helpful. The room and bathroom were very clean, the bed was super comfortable. This hotel is located near many restaurants and shopping. We enjoyed our... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Luci V for your positive review of our Holiday Inn Buffalo-Amherst hotel. We're grateful that you took the time to provide feedback. We appreciate you recognizing how hard our staff works to provide clean and friendly accommodations. Yes, our location is great and central to lots of restaurants and shopping! Please come back and soon! More

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
5 of 5 stars Reviewed May 22, 2014

I just came back from a 3 night stay here and it was great. The beds were comfortable! The front desk staff were very friendly and the check in/check out were smooth. Only improvement I could think would to have free coffee in the lobby or a free continental breakfast as many hotels are now doing. But overall it was... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for your pleasant review of our Holiday Inn Buffalo-Amherst hotel. We're grateful that you took the time to provide some feedback. We appreciate you recognizing how hard our staff works to provide clean and friendly accommodations. Our on-site blvd Bar & Grill restaurant does provide breakfast that can be purchased as a package with your guestroom reservation. Currently,... More

Kings Park, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

Our daughter goes to school at UB, and when visiting, we always stay here. We never have any problems. The staff is always warm and welcoming, from the front desk to the service workers. Housekeeping always has a smile and a "good morning/good afternoon" as I pass in the hallway. The rooms are always clean and they are as accommodating... More

Was this review helpful? Yes 1
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you dawnakins for taking the time to write such a positive review for our Holiday Inn Buffalo-Amherst hotel. Our staff works hard in providing a welcoming and friendly atmosphere, so we really appreciate you noting the excellence of our staff. Thank you for also mentioning our pool; we do have one of the largest indoor heated pools in the... More

Toronto
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

wonderful stay. nice clean hotel i got with a priceline express deal. clean room, king bed, mini fridge. lots of tv channels. breakfast was a good value in the bar/restaurant - great staff there, stephen and the other hilarious waiter. lots of free parking and i like that the hotel is only two levels. i will definitely stay again. *... More

Was this review helpful? Yes 1
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you camii40 for the positive review of our Holiday Inn Buffalo Amherst Hotel. Our team genuinely works hard to provide a welcoming and accommodating atmosphere, so we really appreciate you mentioning our friendly staff by name. We hope you come visit again soon! More

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Additional Information about Holiday Inn Buffalo Amherst

Address: 1881 Niagara Falls Boulevard, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
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Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Amherst
Amherst Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 
Number of rooms
199

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