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All 17 Amherst hotels

Holiday Inn Buffalo Amherst

3.0 of 5 Hotel   |   1881 Niagara Falls Boulevard, Amherst, NY 14228
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Ranked #12 of 17 hotels in Amherst
A recent review
3 of 5 stars reviewed 5 days ago
Judy L Brentwood, United Kingdom
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176 people have reviewed this hotel

Traveler rating
    26
    48
    66
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    14
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62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Brentwood, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel when another I wanted had the worst reviews ever on here! There are good and bad points about this hotel. The good points are; Decent sized car park. Staff friendly and attentive. Beds were very comfortable. Very importantly for me (especially if you've read my other reviews) the PILLOWS were so comfy and not at all... More

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Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This is probably the worst hotel I have stayed at...Rooms filthy, staff seem to busy in there self-importance. The motel 6 on the Blvd had cleaner rooms and was cheaper. They need to tear this building down. Location's great. Building is so old, I would not stay here again.

Was this review helpful? Yes 1
NYS
Top Contributor
103 reviews 103 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

When I booked this hotel I should have done my homework and checked it out on Tripadvisor.com first. There is no elevator and we ALMOST had to take a room on the second floor! I'm handicapped and this would have been close to impossible. Luckily the lady at the desk found us a room on the first floor. This is... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear DianeLBG, Thank you for your recent review of our Holiday Inn Buffalo Amherst hotel. Please know that your concerns have been heard. As we are now under new ownership, we hope you visit us again to experience the great improvements and service changes that are coming. Thank you again your candid feedback! More

wayne, nj
Top Contributor
55 reviews 55 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasant and accommodating staff. A little surprised by the rates, being so far away from area attractions 30-40 minutes. Similar in price to hotels closer to the falls. The hotel is somewhat dated the bedding was first class providing comfortable mattress and fluffy pillows. More effort needs to be given to vacuuming corners and edging in rooms and hallways. Small... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear IVBandit, Thank you for taking the time to write a review of your recent stay at our Holiday Inn Buffalo Amherst hotel. Please accept my sincerest apologies for the room conditions that did not meet your expectations. Our goal is to provide a clean and comfortable stay to all of our guests. As we have made dramatic changes in... More

Hattiesburg, Mississippi
Top Contributor
88 reviews 88 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here the night before our visit to Niagara Falls. The check in was smooth and painless, very friendly staff. Rooms were clean, beds comfortable. Quiet at night. Stay was very pleasant. Honestly, couldn't have asked for a better place to stay the night!

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you BizzleRN for your recent stay and review of the Holiday Inn Buffalo Amherst. Thank you for noting the friendly staff and clean rooms. With our new ownership, we hope that you will visit us again soon as we have lots of improvements coming! Thank you again for the review! More

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Came for an overnight stay with family--check in and check out were both very smooth. I didn't have much time to actually check out the hotel (got back too late and slept in too much to check out the pool), but what I did see, I was very happy with. The bathroom is nice (and, admittedly, is one of the... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Matt L. for the review of our Holiday Inn Buffalo Amherst hotel. We're grateful that you were pleased with your stay. We hope that you will visit us again soon as we have some great changes coming under our new ownership. Thank you you again for your feedback! More

Dover, Delaware
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While participating in Mini Takes the States we had a great time at this property. The rooms were clean and spacious, the pool facilities were very nice. The food was very good with excellent portions, especially the deserts. A very pleasant staff handled all our needs and we would definitely stay again

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear popsnow71, Thank you for taking the time to write such a positive review for the Holiday Inn Buffalo Amherst. We’re grateful for the opportunity to have hosted your group. Our staff works hard to provide comfortable accommodations so thank you for noting that our rooms are clean and spacious. We genuinely look forward to a future visit!! More

Spokane, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a group. We were traveling cross country and have a pretty reasonable set if expectations. The staff was friendly and worked with us to get us the rooms early and provide directions to the falls. Given their jobs are made difficult by the lack of even a service elevator, that's impressive. It is two... More

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Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear JenniferL, Thank you for your recent review of our Holiday Inn Buffalo Amherst hotel. Please know that the voice of our guests has been heard. As we are now under new ownership, we hope you visit us again to experience the great improvements and service changes that are coming. Thank you again your candid feedback! More

Bowling Green, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was a little outdated but clean. Negative reviews of the restaurant are unfounded. Purchased breakfast for both days stay and it was excellent. Can't beat the price. For $7 extra we ate anything we wanted off the regular menu. Where else can two people eat a full breakfast for a total of $7. The hotel is in a very... More

Was this review helpful? Yes
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for your candid review of our Holiday Inn Buffalo Amherst hotel. We appreciate your feedback. Please come back and visit soon as we have lots of great improvements coming to our property! More

Pasadena, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Staff was very friendly and cooperative but I did wake up and found a bed bug in the adjacent bed BEWARE!! I took the bug to the front desk alerting staff they were very apologetic but no word from management We will see what management will say when I contact them. I feel I should not have to follow up

Was this review helpful? Yes 2
Monique C, Front Office Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you Lance L for your review of the Holiday Inn Buffalo Amherst. After checking into a recent concern presented by a guest, we have found there to be no actual pest activity. We take such claims very seriously and all rooms adjoining and across from the room that was reported were also checked immediately. We apologize that you were... More

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Additional Information about Holiday Inn Buffalo Amherst

Address: 1881 Niagara Falls Boulevard, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
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Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Amherst
Amherst Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 
Number of rooms
199

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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