My WiFi wasn't working with 15 minutes left before presentation time. A young man named Bill, Beverage and Banquet Dept. saw me struggling and said, " Can I help?". 2 minutes later, it was working. Then I tried to get the volume to apoint that it was audible to all, and it was not loud enough. Again, Bill to the... more

With the economy being what it is, I am often surprised by disinterested customer service that I run in to on a day to day basis. This was not the case at the Hotel Indigo, where the concern for details starts at the top with management that is clearly invested in the comfort and happiness of it's customers. Among the... more

My boyfriend, his parents and I went down to Buffalo on a Friday night to do some shopping. We stayed the one evening, and checked out the next day. First impressions were good. Unfortunately, my GPS got us a bit lost and it took us forever to get to the place, but one quick phone call to the hotel and... more

Quality Hotel- very new, clean, great customer service, gorgeous decor, rooms are impecably decorated with all the finest, very romantic, close to freeways, free parking, wifi and business center. JUST A GREAT HOTEL! spa-like feel which is rare for Buffalo hotels. Issues: no real restaurant in hotel, no room service, no bath tub (just a shower with a bench), not... more

This hotel is interesting, obviously a older hotel that was renovated with a artsy, trendy feel. Very courteous front desk staff, lobby is really well designed, sitting areas and a small bar, a row of computers with free internet access and a printer. There is a small cafe behind the bar, serves some good breakfast fare/coffee. Rooms are nicely decorated,... more

My husband and I really enjoyed our stay in Hotel Indigo. Room is not so big but it looks like it's newly decorated and very clean. It is located in Amherst, about 15min drive to Niagara Falls. And the price is much cheaper than those close to the falls. I would strongly recommend this hotel. more

Nice surprise. Hotel staff was pleasant and helpful. Great bed. I didn't know if I would like the color scheme and the general idea behind the hotel. I loved it. Liked the standing shower as opposed to a tub. more

This is a lovely hotel, with a charming lobby, friendly staff and extremely clean and nicely decorated rooms. It is also noisy -- we could hear some noise from the adjoining room, but the hallway is the big culprit here: you can hear every single person who walks by VERY loudly. That is the one and only reason I would... more

Unique decor makes you think you are in the Carribean, as opposed to Amherst, NY! The colors are vibrant, the furnishings are contemporary, and the finishings are 5-star throughout ( except for the faux wood flooring in the rooms!) The staff are very helpful and go that extra mile. The in-house cafe cooks hot food for breakfast and dinner, as... more