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Hotel Indigo Buffalo Amherst


Hotel class 3.5 of 5
10 Flint Road, (formerly Hampton Inn), Amherst, NY 14226
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Reviews you can trust

81% Recommend
4.0 of 5 stars 60 reviews
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5 of 5 stars
vanryce   1 contribution
London, Canada
Nov 1, 2009 | Trip type: Couples

With the economy being what it is, I am often surprised by disinterested customer service that I run in to on a day to day basis. This was not the case at the Hotel Indigo, where the concern for details starts at the top with management that is clearly invested in the comfort and happiness of it's customers. Among the... more

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4 of 5 stars
mel_o_dell   2 contributions
Ontario
Oct 19, 2009 | Trip type: Family

My boyfriend, his parents and I went down to Buffalo on a Friday night to do some shopping. We stayed the one evening, and checked out the next day. First impressions were good. Unfortunately, my GPS got us a bit lost and it took us forever to get to the place, but one quick phone call to the hotel and... more

Management response from
TMolendaInnKeeper, General Manager

Hi Mel O Dell, Thank you for your time in writing your review. It sounds like we had missed our 100% satifaction goal, however tried to recover with some extras as are way of apologizing for the mug issue. Rest assured I have taken this matter directly to our Executive Housekeeper and Room Inspection Team as to continue working towards...

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4 of 5 stars
prathima19   1 contribution
buffalo
Oct 13, 2009 | Trip type: Couples
0/1 found this review helpful

Quality Hotel- very new, clean, great customer service, gorgeous decor, rooms are impecably decorated with all the finest, very romantic, close to freeways, free parking, wifi and business center. JUST A GREAT HOTEL! spa-like feel which is rare for Buffalo hotels. Issues: no real restaurant in hotel, no room service, no bath tub (just a shower with a bench), not... more

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5 of 5 stars
BigHarleyDog   22 contributions
Los Angeles, CA
Oct 11, 2009 | Trip type: Business

This hotel is interesting, obviously a older hotel that was renovated with a artsy, trendy feel. Very courteous front desk staff, lobby is really well designed, sitting areas and a small bar, a row of computers with free internet access and a printer. There is a small cafe behind the bar, serves some good breakfast fare/coffee. Rooms are nicely decorated,... more

Management response from
TMolendaInnKeeper, General Manager

Hello to LA, Thank you for the great review. Eric Minter is our current featured artist, exhibiting works displayed at our Hotel Indigo. His works have drawn much praise from our many guests, much like our overall refreshed and renewed design of both public areas and also our guest rooms. I understand one of our Sales Managers contacted you regarding...

Great Stay
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5 of 5 stars
MeganWu   1 contribution
Columbus, OH
Oct 8, 2009 | Trip type: Couples

My husband and I really enjoyed our stay in Hotel Indigo. Room is not so big but it looks like it's newly decorated and very clean. It is located in Amherst, about 15min drive to Niagara Falls. And the price is much cheaper than those close to the falls. I would strongly recommend this hotel. more

Management response from
TMolendaInnKeeper, General Manager

Hello to Columbus Ohio, Truly enjoyed seeing "Great Stay" at the heading of your review. We are seeing more and more folks making reservations with us based on what they are reading here.....Thank you for sharing your positive stay with the millions of travelers reading this. I was very pleased to hear about the value you felt you received compared...

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5 of 5 stars
bcepres   1 contribution
USA
Sep 22, 2009 | Trip type: Couples

Nice surprise. Hotel staff was pleasant and helpful. Great bed. I didn't know if I would like the color scheme and the general idea behind the hotel. I loved it. Liked the standing shower as opposed to a tub. more

Management response from
TMolendaInnKeeper, General Manager

Hello and Thank you for the Nice Review. We appreciate you taking the time to submit your comments. We, especially our housekeepeing department, enjoyed your review title, "Crisp, Clean Hotel". This certainly helps all of us stay focused on our mission here. I am also very pleased to hear about our helpful service, spa inspired shower you enjoyed, and of...

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4 of 5 stars
richnindy   139 contributions
Indianapolis
Sep 11, 2009 | Trip type: Couples

This is a lovely hotel, with a charming lobby, friendly staff and extremely clean and nicely decorated rooms. It is also noisy -- we could hear some noise from the adjoining room, but the hallway is the big culprit here: you can hear every single person who walks by VERY loudly. That is the one and only reason I would... more

Management response from
TMolendaInnKeeper, General Manager

Hello Richnindy, We are very glad you found our hotel to your liking, especially our friendliness and cleanliness. We do have some areas of the hotel that transmitt noise more than others and for this i apologize. The paper work issue should have been rectified much easier than it sounds from your review. I am glad we were able to...

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5 of 5 stars
Airbus_Guy   10 contributions
Toronto, Ontario, Canada
Sep 7, 2009 | Trip type: Family

Unique decor makes you think you are in the Carribean, as opposed to Amherst, NY! The colors are vibrant, the furnishings are contemporary, and the finishings are 5-star throughout ( except for the faux wood flooring in the rooms!) The staff are very helpful and go that extra mile. The in-house cafe cooks hot food for breakfast and dinner, as... more

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5 of 5 stars
maggie96   1 contribution
Buffalo
Sep 1, 2009 | Trip type: Business, Solo travel

When you walk into this colorful and relaxing hotel, you know you're home away from home. The friendly staff is available and gracious. The beds are very comfortable. The decor in the hotel is contemporary and fun. more

Management response from
TMolendaInnKeeper, General Manager

Hello Maggie96, We appreciate your wonderful remarks about our hotel. A very wise man once told me 20 years ago; "Hire nice people, not people you have to try and make nice". I have stuck by this and it has not failed me since. I am very pleased that you noticed our willingness to serve and our gracious disposition. We...

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4 of 5 stars
JNUBI   7 contributions
New York
Aug 20, 2009 | Trip type: Couples

Though I have yet to see the new embassy suites that was built in Buffalo, or stay at the Mansion, I believe that this place is tops in my book and if you need to stay in buffalo near to UB, this is the ONLY choice. The hotel has a shuttle that will take you anywhere in the vacinity and... more

Management response from
TMolendaInnKeeper, General Manager

Hello JNUBI, Thank you for taking the time to write such a nice review. We are glad you were pleased with your stay, our accommodations, and services. We pride ourselves on our 100% guest satisfaction goal, and of course our Trip Advisor Rating. I also liked hearing the companies in which you compared us with, Thank you for this. Have...

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Hotel Indigo Buffalo Amherst Also Known As

  • Hotel Indigo Amherst
  • Amherst Hotel Indigo
Address: 10 Flint Road, (formerly Hampton Inn), Amherst, NY 14226
Amherst Hotels Hotel Indigo Buffalo Amherst
4.0/5.0
60