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Homewood Suites by Hilton Buffalo Amherst

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1138 Millersport Highway, Amherst, NY 14226
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1 room 1 guest
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Homewood Suites by Hilton Buffalo Amherst
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369 Reviews from our TripAdvisor Community

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Traveler rating
    241
    97
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Harriman, United States
5 of 5 stars Reviewed yesterday NEW

My stay was excellent in every catagory, but what struck me the most was that the staff was able to give us a room location that was close to an elevator becuase my husband is physically challenged and can't walk for long distances. It made the stay much more enjoyable.

Review collected in partnership with Homewood Suites by Hilton

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Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at a few different hotels in this area while visiting family. The rooms are large and clean. The bed is quite comfortable.The staff are very welcoming and helpful. I have stayed at other Homewood suite hotels and they consistently deliver a quality and pleasant place to stay.

Review collected in partnership with Homewood Suites by Hilton

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

RichardQGauthier, Thank you for taking the time to provide feedback regarding your stay. We are so pleased to hear you had such a nice stay with us. We appreciate your loyalty to Homewood Suites and hope you'll come and visit us again the next time you are in the area! Melisa Syro More 

Oswego, United States
1 review
5 of 5 stars Reviewed 1 week ago

The property is well kept, the hotel in great condition. Basketball court, pool and workout center. Decent breakfast, I didn't care for the turkey sausage, but the rest was nice. Room was very nice, accessible was accessible!

Review collected in partnership with Homewood Suites by Hilton

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Roger L, Thank you for taking the time to review your stay. We are so happy to hear you had a pleasant time with us and were able to enjoy our pool and fitness center. We thank you for your feedback regarding the turkey sausage, we will take this into account when planning future menu's. We hope to see you... More 

Pierrefonds, Quebec
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this lovely hotel for 2 nights while in Buffalo for our granddaughter's 1st birthday. We usually stay at the Marriott across the street but I'm glad we changed. The staff at the front desk are very friendly and helpful, the room was great, more importantly, the bed was extremely comfortable. Plenty of hot water... More 

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

NancyJean2013, Thank you so much for your kind words. We are so glad to hear you had an exceptional experience with us. We so appreciate you trying us out, it is our pleasure to make our guests feel at home with us. We hope to see you again soon, and Happy belated Birthday to your granddaughter! Sincerely, Melisa Syro More 

Pittsburgh, PA
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband, daughter, and I stayed here for 2 nights to visit Niagara Falls state park. The hotel is right off the highway (290) and about 30 minutes from the park. Note that it is in a location that really only includes other hotels and car dealerships. It is down the street from Duff's (famous Buffalo wing place), but any... More 

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HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear JSevera, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. We hope to see you again if your travels bring you to... More 

Clover, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Room was left unattended by housekeeping. Management was unresponsive. This hotel is a disgrace to the Hilton name. Business center is used as an arcade by children, insufficient staff in the breakfast area resulting in empty coffee urns, tables not cleared and food items being empty. I have never seen a Hilton brand hotel run like this one.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

James M S We would like to thank you for taking the time to leave your comments. We have followed up with our staff and addressed your concerns. The management of our hotel does take the security and needs of guests very seriously. We make every attempt to follow up and satisfy every issue, in a very timely manner. Thank... More 

Bushkill, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed at this hotel before and everything is great. For a family, the complimentary breakfast and in-room kitchen can save a lot of money. Also, the separate bedroom can give parents a little privacy while the kids stay on the pull-out couch.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Paul M, Thank you for choosing our Homewood Suites Amherst property for your stay, we so appreciate your loyalty. It brings us joy to have families feel at home with us. We are glad to hear the One Bedroom Suite was comfortable for you. We hope to see you again soon! Melisa Syro More 

Rochester, United States
1 review
4 of 5 stars Reviewed July 27, 2015

Had a great stay at the Homewood. Will definitely go back next time I'm in town. Booked a room for a wedding and the staff was willing to work with us to provide a later checkout since we had wedding party duties to attend to.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Sean L, It is so great to hear that you will visit us again the next time you are in the area. We hope you had a great wedding weekend, we are happy the extended check-out time helped you enjoy your time. Melisa Syro More 

Amherst, NY, United States
1 review
5 of 5 stars Reviewed July 27, 2015

Excellent stay, breakfast/dinner was very delicious; the complimentary wine is a nice touch. Rooms very clean. The amenities were excellent and all equipment was in excellent shape. The pool area very clean, the staff was very polite and professional.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Selena Taylor P, Thank you so much for the kind review. We are so glad you were able to enjoy our Suite Start Breakfast, Welcome Home Reception and other amenities. We hope you felt right at home with us. We look forward to seeing you the next time you are in the area! Melisa Syro More 

New York
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 18, 2015

We stayed here one night when we came to pick up our daughter from UB. The hotel is all suites and ours had a bedroom with two queen beds and a tv, a living room with a pull out sofa bed and a tv and a small kitchen with stove, refrigerator, table and chairs, a microwave and a coffee maker.... More 

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Bettine31, We are so glad to hear you were able to enjoy our hotel and most of the amenities. We take great pride in providing an excellent guest experience, your feedback overjoys us. We sincerely apologize that the coffee you had was not warm. We are working on correcting and monitoring this. We hope the next time you are in... More 

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