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Homewood Suites by Hilton Buffalo Amherst

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1138 Millersport Highway, Amherst, NY 14226
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Homewood Suites by Hilton Buffalo Amherst
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Homewood Suites by Hilton Buffalo Amherst
Review This Hotel

317 reviews from our community

Traveler rating
    208
    84
    14
    5
    6
See reviews for
166
42
16
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
    (317)
  • Mar-May only
    (69)
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Hamilton, Canada
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stopped for one night on our way home but really wish we stayed longer. We were in a one-bedroom King suite with the pull-out sofa in the living room. The extra space was divine especially after putting the kids to bed and still being able to watch tv without disturbing them. The pool area was fantastic and the breakfast... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Gruton, Thank you so much for allowing us the opportunity to serve you- and for sharing your experience with us. Our staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate their guests- and ensure you are given the best treatment and consideration we possibly can provide. Being a loyal Hilton Rewards Member, we know... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for the second time because 4 to 6 people can sleep comfortably in a suite, and it includes breakfast!! The suite was spacious and clean with a stove and refrigerator for us to prepare some meals. The hotel has a pool, exercise room, and it is well located. The staff is just great, they went... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Azucenao86, Thank You for taking the time to write such nice review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay!!! As you mentioned, our staff REALLY cares about the comfort of EACH guest and making sure they are having a GREAT stay!! Thank you again!!! See... More 

Alexandria Bay, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a Garth Brooks concert. Probably the best hotel stay I have ever had. Dominic at the front desk was wonderful...even arranged a taxi for us to get Downtown to the concert. Room was super clean. Bed was comfortable...even loved my pillow. Wonderful complimentary breakfast. Highly recommend staying here!

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Karyn R, Thank you so very much for your kind words about your experience at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoyed your visit and that Dominic was able to help make your stay more enjoyable! We look forward to seeing you again! Melisa Syro General... More 

Toronto, Ontatio, CANADA
Contributor
12 reviews 12 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can always count on Homewood Suites! Always consistent - the room was a bit on the dated side but was still clean and well maintained. My only complaint was the lack of amenities in the room ( no body wash, moutwash, or lotion) .

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Travelbugg1986, Thank you for taking the time to review us, we are glad you enjoyed your time with us. We apologize we do not have mouthwash available, we do have bar soap and lotion in each room located on the bathroom vanity with the shampoo and conditioner. Thank you again for staying with us, we hope to see you... More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the absolute cleanest and friendliest place to stay. The value is excellent and the staff is excellent. I highly recommend this hotel to all our friends and family. The staff even helped us find a cab when our reservation fell through.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Valerie P, Thank you so much for your rave review. We are glad you enjoyed your time with us. Our staff takes great joy in making you feel at home while you are with us. We hope to see you again in the future! Sincerely, Melisa Syro More 

Newmarket, Ontario Canada
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here two nights, had one bedroom queen suite with sitting area that had a pullout couch and a full, although quite small, kitchen. Kitchen had all the dishes, silverware, pots etc if you wanted to cook. Room was very clean, spotless white linens and really comfortable beds and pillows. Room was quiet even though we were close to the... More 

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Newmarkettraveler, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us. Thank You for letting us know about the food temperature. We are in the process of looking into this and correcting the issue. We are glad to hear that you will choose us... More 

new city, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived early but rooms were ready and everything was good. This hotel is my first choice when I'm in the area. Clean room was a plus and breakfast was very good. Also, dinner was good too. I'll have my co-workers stay at this hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Tony H, Thank you for taking the time to review us, we so appreciate your feedback. We are happy to hear that you enjoy your time with us, and will recommend us to your co-workers. We look forward to your next stay! Sincerely, Melisa Syro General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is a warm and exceptionally friendly place as soon as you walk in the front door. We were never disappointed with the services and we just loved our room. The staff went out of their way to help us find certain stores and restaurants. They even have dinner,, as well as breakfast, Monday night through to Thursday night... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Donald M, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again. Sincerely, Melisa Syro General Manager More 

Top Contributor
77 reviews 77 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time staying at a Homewood. The entire property seemed very clean and either new-er or renovated. My room was not your typical bedroom/living area suite, but a sort of studio with a full kitchen, so if the two room feel is important to you (parents), you may ask at booking what your room will look like.... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Thank you for taking the time to review our property. We are very glad you enjoyed your studio suite and the complimentary breakfast. We try to make sure all of our guests have a great experience, whether it is the first time they are staying with us or if they have been staying with us every year since we opened.... More 

Ontario
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay at the Homewood Suites when I am working in the area. I find the staff very friendly and helpful. The breakfasts are always fresh and the coffee is great. The rooms are always clean and spacious. I agree with Bonnie G. that it is a "nice home away from home"..

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

CynOrest, Thank you so much for your kind words and taking the time to review our property. We are so happy we feel like a home away from home for you. We know repeat business trips can be difficult and we are glad we get to welcome you back each and every time. We look forward to seeing you soon!... More 

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