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Homewood Suites by Hilton Buffalo Amherst

3.0 of 5 1138 Millersport Highway, Amherst, NY 14226
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Certificate of Excellence 2014
Homewood Suites by Hilton Buffalo Amherst
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Homewood Suites by Hilton Buffalo Amherst
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305 reviews from our community

Traveler rating
    199
    81
    14
    5
    6
See reviews for
162
41
16
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • All months
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    (60)
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Niagara-on-the-Lake, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the start, the Front desk staff was very helpful and welcoming. They helped with directions, what was open/closed. The lady at the Front Desk was always very polite. Our room was very comfortable and clean. As we booked for three nights, we were very pleased with the kitchenette with the microwave and full-size refrigerator. The sitting room was a... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Meheroo, Thank you so much for allowing us the opportunity to serve you- and for sharing your experience with us. Our staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate their guests- and ensure you are given the best treatment and consideration we possibly can provide. I will be sure to share your fantastic... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel is up to the standard expected of Homewood Suites. Clean rooms, standard amenities (workout room, business centre, pool) Breakfast is decent enough. Close to shopping, restaurants and convenient to the highways. Have stayed here before and will again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Peter B, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again! Melisa Syro General Manager More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Stopped into this hotel for one night. What was notable was the ice cold pool, accompanied by the ice cold shower in the pool area. Presuming there was something wrong with the pool, but we were not informed that there an issue when we asked about the pool and its hours upon our late check in. The next morning when... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Y5258EJdavidh, Thank you for taking the time to fill out a review. I'm sorry you felt our pool temperature was on the cooler side, we do keep it at a standard 83 degrees. I apologize for any inconvenience caused by the delay in the pool opening time as we understand how eager your family was to enjoy it. We did... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Confusion over shuttle to airport over the holiday season, as well as further additional costs towards shuttle & park & fly, otherwise Homewood delivers clean & well appointed suites. The hotel is easily within a short commute to the airport.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

J712UTlisak, We apologize for any confusion regarding our Park and Fly service. I hope you were able to enjoy the rest of your time with us as our goal is to provide an extremely satisfying experience for you. I hope you'll come and visit us the next time you're in the area! General Manager, Melisa Syro More 

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was one of the best hotels we've used. We spent 10 nights and interacted with many of the staff. Everyone was friendly and very accommodating. They seemed genuinely interested in going above and beyond. It started when we arrived at 2:30 in the morning to check in. They had our keys ready so we could go straight to the... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear SupGuy2014, Thank You for taking the time to write such a wonderful review about our hotel. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay. We hope to see you again if your travels bring you to Buffalo in the future! Thanks again for the great review!... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Front desk staff was friendly! Housekeeping staff took care of all my needs. Food quality could be better. One of my favorite hotels in the area. Its definilty worth the price. Great for family on a weekend trip

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Ron M, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again! -Melisa Syro General Manager More 

La Prairie, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Not a bad stay overall, but there is room for improvement. There was stuff missing in the room, conditioner, paper towels, the plate in the microwave. the housekeeping came to clean the room at 1700 hrs, even if i was away all day. I satyed here before(not for as long as this time) and i do not remember so many... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Marius C, Thank you for your feedback. We are glad you chose our hotel during your recent stay and we sincerely apologize for the housekeeping problems you encountered. Rooms missing items are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping... More 

Toms River, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a very good place to stay in Amherst, New York. This is 20 minutes outside Buffalo. This is definitely for any person visiting the area, from a couple to a family. The only thing is complimentary breakfast can be better. I rather go out to have breakfast instead.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Ivan S, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. We hope to see you again if your travels bring you... More 

Palm Coast, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a great way to celebrate the Holiday with family. The Staff and surroundings made us feel like we were at "home away from home." Great decorations, cordial staff, perfect amenities made this a great experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Ken J, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoyed Christmas with us. We look forward to seeing you again. More 

United States
1 review
5 of 5 stars Reviewed 5 weeks ago

For the last 4 years, after all of the Christmas preparations are complete, I get a room at this hotel. Away from the phones and the madness for a couple of nights relaxation. It has never failed to rejuvenate me. The rooms and staff are wonderful. Make myself a nice meal and relax. Enjoy the breakfasts and amenities provided. I... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Thank You for taking the time to write an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay. We hope to see you again if your travels bring you to Buffalo in the future! Thanks again for the great review! Sincerely, Melisa Syro General Manager More 

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Additional Information about Homewood Suites by Hilton Buffalo Amherst

Address: 1138 Millersport Highway, Amherst, NY 14226
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Buffalo Amherst 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Hilton
Amherst Homewood Suites
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
#2 Romantic Hotel in Amherst

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