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Homewood Suites by Hilton Buffalo Amherst

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1138 Millersport Highway, Amherst, NY 14226
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Homewood Suites by Hilton Buffalo Amherst
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Homewood Suites by Hilton Buffalo Amherst
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345 reviews from our community

Traveler rating
    228
    90
    14
    6
    7
See reviews for
181
46
16
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, New York
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very reliable Hilton property. Clean rooms, courteous staff. Breakfast is OK but the usual fare in a breakfast included hotel. There is some fresh fruit, apples, bananas, and the jarred fruit cup which is fair. A waffle maker and hot dishes of 'eggs' (not sure if they are real or powdered.) Usually sausage or bacon and there are small... More 

Was this review helpful? Yes
Deerfield Beach
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there for just a few hours before our early flight the next morning but the staff and room made an impression. The afternoon we checked in the staff was nice and accommodating - gave my son a little coloring book and crayons. Room was clean, big, great kitchen although we didn't use it. The next morning - at 5am... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

HHH_HONEYMOON, We are delighted you enjoyed your short time with us. We hope you'll visit us the next time you are in the area so you can fully enjoy all of our amenities. It is so good to hear that our staff made you feel welcome, as we so enjoy making sure each stay is exceptional. Melisa Syro More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We had a very nice stay. So restful. Reception at check in was so friendly, we felt very much at home. The lite supper was & breakfast was good. The room was very quiet. We had a one room suite. The TV was good, the shower was nice and the bed was comfy. I think this was the best option... More 

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

TripAdvisor Member, Thank you for taking the time to write such a nice review. We are so happy you felt right at home with us and were able to enjoy all of our offerings. We hope to see you again next time you are in the area! Melisa Syro More 

Allentown, Pennsylvania
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago

Room not cleaned properly, staff unhelpful. Food was horrendous. Location by a highway is noisy. People appear to smoke on nonsmoking floors. Hotel does not present any paperwork at check-in to sign to prevent smoking, as other similar properties do. I think there have to be better places to stay in the Buffalo area.

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Travel L, Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay. As well, we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our... More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great customer service. Remembered what we requested from previous year and had the same set-up. Convenient full continental breakfast. Staff were very accommodating with requests. Very quite and excellent mattresses. Clean pool, lots of towels. Great outdoor patio, ideal for group gatherings.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Paula S, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy your visit with us and we look forward to seeing you again! Melisa Syro, General Manager More 

Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2.5 Months in this property for our Company trip in 2008 - 2009. No doubt to say that it was an excellent experience here with cooperative staff, nice location, perfect amenities and great ambience. They do have very nice rewards system, do recommend to get your rewards card the day you check in. I lost my rewards... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear bt7772015 Thank you so much for allowing us the opportunity to serve you- and for sharing your experience with us. Our staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate their guests- and ensure you are given the best treatment and consideration we possibly can provide. Being a loyal Hilton Rewards Member, we know... More 

Erie, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is great! If I have to be away from home, this hotel makes my time away from home much more enjoyable. The rooms are great with a living room, kitchen, bedroom, and bathroom. The kitchen gives me the ability to store food and drinks and saves me money. What a value.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear LORD050615 Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for over a week. Everyday we were greeted by everyone from front desk to housekeepers. Great ideas for things to do with the kids. Very clean room and just great service. Will be back and will Def stay here again. Thumbs up to the staff.

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Jim P, Thank you for choosing our Amherst property for your extended stay. We so appreciate your kind review. It gives us great joy that you had such a enjoyable experience with us since we always strive to make you feel right at home. We look forward to your next visit! Melisa Syro More 

Illinois
Top Contributor
70 reviews 70 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location near highway and food places. Hotels serves a semi-dinner at night with free beer and breakfast. Decent size pool and work out room. Enjoyed the fact that you have a kitchen in your room in order to cook if you are there for a few days to a few weeks.

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Steven L, We are so glad you enjoyed your time and were able to make yourself at home with us! We hope to see you again soon, maybe for an extended stay so you can further enjoy our suite features and lovely Buffalo attractions! Melisa Syro More 

amherst, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

No complaints from me. The room is like a small apartment with a full size fridge, stove and kitchen. The breakfast was pretty good, no complaints there. The gym was better than most, but the treadmills needed the belts serviced. Good place to stay overall.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Adam W, Thank you for sharing your thoughts about our property. I appreciate the information regarding the treadmills and apologize for any inconvenience, we will get the belts fixed right away. We hope you'll visit us again soon, we'd love the opportunity to make your next experience with us exceptional! Melisa Syro More 

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