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Homewood Suites by Hilton Buffalo Amherst

3.0 of 5 1138 Millersport Highway, Amherst, NY 14226
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Certificate of Excellence 2014
Homewood Suites by Hilton Buffalo Amherst
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Homewood Suites by Hilton Buffalo Amherst
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309 reviews from our community

Traveler rating
    202
    82
    14
    5
    6
See reviews for
162
41
16
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • All months
    (309)
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    (61)
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    (91)
  • Dec-Feb only
    (61)
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Top Contributor
77 reviews 77 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars NEW

This was my first time staying at a Homewood. The entire property seemed very clean and either new-er or renovated. My room was not your typical bedroom/living area suite, but a sort of studio with a full kitchen, so if the two room feel is important to you (parents), you may ask at booking what your room will look like.... More 

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Ontario
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stay at the Homewood Suites when I am working in the area. I find the staff very friendly and helpful. The breakfasts are always fresh and the coffee is great. The rooms are always clean and spacious. I agree with Bonnie G. that it is a "nice home away from home"..

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

CynOrest, Thank you so much for your kind words and taking the time to review our property. We are so happy we feel like a home away from home for you. We know repeat business trips can be difficult and we are glad we get to welcome you back each and every time. We look forward to seeing you soon!... More 

Toronto, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were there during the long weekend in february. I love the fact they have been able to balance the family oriented ambiance and also allow quiet and peace for those travelling as a couple or by themselves. They offer dinner from Monday to Thursday free in addition with a variety for breakfast. The suites are full... More 

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear AnnaO29, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. We hope to see you again if your travels bring you to... More 

Clarion, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When I booked at Homewood Suites for work, I did it because it was near to the area where I would be working. This hotel was exceptionally clean, had beyond compare breakfasts and (surprise!) even had dinners on Mon.-Thurs.! Who knew? They were fairly good, but not as good as the breakfasts. The final meal we had was chicken Florentine... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Bonnie G, Thank you for your response. We are so glad you had a great experience with us and felt at home. We love to provide a comfortable place to come back to when your traveling on business. We greatly value your feedback regarding the breakfast and evening reception, we will make sure to remedy the temperature issue. I hope... More 

Niagara-on-the-Lake, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

From the start, the Front desk staff was very helpful and welcoming. They helped with directions, what was open/closed. The lady at the Front Desk was always very polite. Our room was very comfortable and clean. As we booked for three nights, we were very pleased with the kitchenette with the microwave and full-size refrigerator. The sitting room was a... More 

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HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Meheroo, Thank you so much for allowing us the opportunity to serve you- and for sharing your experience with us. Our staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate their guests- and ensure you are given the best treatment and consideration we possibly can provide. I will be sure to share your fantastic... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 5, 2015

Hotel is up to the standard expected of Homewood Suites. Clean rooms, standard amenities (workout room, business centre, pool) Breakfast is decent enough. Close to shopping, restaurants and convenient to the highways. Have stayed here before and will again.

Review collected in partnership with Homewood Suites by Hilton

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Peter B, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again! Melisa Syro General Manager More 

1 review
3 of 5 stars Reviewed January 5, 2015

Stopped into this hotel for one night. What was notable was the ice cold pool, accompanied by the ice cold shower in the pool area. Presuming there was something wrong with the pool, but we were not informed that there an issue when we asked about the pool and its hours upon our late check in. The next morning when... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Y5258EJdavidh, Thank you for taking the time to fill out a review. I'm sorry you felt our pool temperature was on the cooler side, we do keep it at a standard 83 degrees. I apologize for any inconvenience caused by the delay in the pool opening time as we understand how eager your family was to enjoy it. We did... More 

1 review
3 of 5 stars Reviewed January 2, 2015

Confusion over shuttle to airport over the holiday season, as well as further additional costs towards shuttle & park & fly, otherwise Homewood delivers clean & well appointed suites. The hotel is easily within a short commute to the airport.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

J712UTlisak, We apologize for any confusion regarding our Park and Fly service. I hope you were able to enjoy the rest of your time with us as our goal is to provide an extremely satisfying experience for you. I hope you'll come and visit us the next time you're in the area! General Manager, Melisa Syro More 

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2015

This was one of the best hotels we've used. We spent 10 nights and interacted with many of the staff. Everyone was friendly and very accommodating. They seemed genuinely interested in going above and beyond. It started when we arrived at 2:30 in the morning to check in. They had our keys ready so we could go straight to the... More 

Was this review helpful? Yes
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear SupGuy2014, Thank You for taking the time to write such a wonderful review about our hotel. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay. We hope to see you again if your travels bring you to Buffalo in the future! Thanks again for the great review!... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2015

Front desk staff was friendly! Housekeeping staff took care of all my needs. Food quality could be better. One of my favorite hotels in the area. Its definilty worth the price. Great for family on a weekend trip

Was this review helpful? Yes
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review

Dear Ron M, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again! -Melisa Syro General Manager More 

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Additional Information about Homewood Suites by Hilton Buffalo Amherst

Address: 1138 Millersport Highway, Amherst, NY 14226
Phone Number:
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Buffalo Amherst 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Hilton
Amherst Homewood Suites
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst

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