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Candlewood Suites Hotel Buffalo / Amherst

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20 Flint Road, Amherst, NY 14226
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Candlewood Suites Hotel Buffalo / Amherst
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Candlewood Suites Hotel Buffalo / Amherst
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123 Reviews from our TripAdvisor Community

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Traveler rating
    70
    38
    12
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Oswego, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at the Candlewood was extremely friendly and very accommodating. The room was very clean and comfortable. The hotel store was well stocked with any items that you might have forgotten. The hotel gym was equipped with cardio equipment with individuals Tvs on them which made working out much more entertaining. It was a perfect home away from home.... More 

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We appreciate it. We're glad you were able to take advantage of the fitness center. Thank you for noticing the Pantry in our lobby. It is stocked with breakfast, lunch and dinner options as well as amenities you may have forgotten when packing. We are located across... More 

Bedford, United Kingdom
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 22, 2015

The people behind Candlewood Suites have a sure-fire recipe, providing all the comforts of home at a reasonable price. The welcome is friendly and the staff eager to help. A small shop, open 24/7, with all the necessities, laundry and gym facilities.

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're happy you had a great experience with us. As an extended stay hotel our staff knows that it's hard to be away from your home and they want you to feel as comfortable as possible. Please consider staying with us again if you find yourself in... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 18, 2015

My husband and I stayed at Candlewood Suites while visiting family. My primary need was a reasonably priced hotel with a kitchenette, as I needed a full fridge to store some items for a party. We were completely blown away by the amenities. The lobby offered additional conveniences like a crock pot, juicer, blender, games, usb speakers -- just to... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're very happy your experience with us was great. The Lending Locker is a new innovation at the Candlewood. We're glad you took advantage of it. Our pantry is stocked with plenty of items to keep the hunger pains away.....Our Wi-Fi is complimentary as well as our... More 

Orlando, Florida
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 2, 2015

We usually stay at Holiday Inn Express so we didn't have breakfast included. But with the little kitchen, it is great place for longer stays. Towels were thick and ribbed, but smaller than most. Room was clean and beds were comfy, although pillows were a little lumpy. Overall a good stay. Would probably stay again.

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We are a little different than an HI Express. We're an extended stay hotel where every room has a kitchen! We offer a pantry in the lobby for food purchases. Thank you for noticing the cleanliness. The staff works hard to make sure the hotel is in... More 

Frankfurt, Germany
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 29, 2015

I stayed in this hotel for a week with my wife and adult daughter. Rooms are big, clean and have a full kitchen. The area is very peaceful and close to university. The property has a fitness room, washing machines and dryers. Since the next property (Hilton?) belongs to same owner the guests can use swimming pool there. The rooms... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We are directly across the street from UB North Campus. We are owned by the same management team and do allow guests from the Candlewood use the Doubletree pool... Regarding the rooms cleaned once a week. Since we are an extended stay hotel we try not to... More 

Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

We had booked this hotel for our trip to Niagara Falls during memorial weekend. This hotel is just 20 mins drive from Niagara Falls State park. Its a great place to stay with quiet locality and clean rooms. Staff was very friendly and always ready to help.

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're very happy you had a great experience at the hotel. Thank you for the compliment regarding the staff. We feel they're the best in the business. Please consider staying with us again if you find yourself in the Buffalo area! More 

Saratoga Springs, New York
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 23, 2015

Room was clean and quiet, the staff was very helpful and friendly, very convenient to UB with plenty of parking. You are just off most major roads so easy in and out. The price was good and reasonable. A short drive for most of your food needs, to eat some thing a little more upscale you need to drive but... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We are directly across the street from UB North Campus. We're just off the I-290. Super easy to find. Thank you for noticing the staff. We pride ourselves on our friendliness. The staff works very hard on keeping the hotel nice and clean. Please consider us again... More 

Toronto, Canada
Level Contributor
169 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed May 15, 2015

Some pet-friendly hotels require people to compromise on comfort, but we'd stay here again even without a dog in tow. This Candlewood Suites has everything we value most highly--helpful staff, comfortable beds and a convenient location near both highway and airport, with Walden Galleria a short drive away. The basic room (two queen beds) is the only option available to... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We like to make sure our human guests are comfortable as well as our four legged guests... While we don't have a breakfast buffet we do have a pantry in the lobby. We stock many types of breakfast, lunch and dinner selections that you can prepare in... More 

Hamilton, Ontario
Level Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed April 5, 2015

My family and I stayed at this property while on a shopping trip. The room was very well equipped and the beds were quite comfortable. There is a full size fridge with ice maker. A wide variety of TV channels are available. The front desk staff are very friendly and accommodating. Just remember to put something in the fridge for... More 

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We appreciate the kind words. We are a little different than most hotels. Meals are not provided by the hotel but there is a pantry available in the lobby to purchase breakfast, lunch and dinner. Take your purchase back to your room and cook away. Utensils, plates,... More 

Malta, New York
Level Contributor
170 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed March 29, 2015

I have stayed here a lot over the last 3 years, and it is always dependable. It is never anything other than clean, comfortable, and reasonably priced. I think the fact that there isn't a continental breakfast must keep costs down. They have a pizza night (it might be Monday or Tuesday) where there is free pizza in the lobby.... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for staying with us as much as you do! Tuesday night is Pizza night (during the fall, winter and early spring). Once the weather breaks we break out the grill and cook hot dogs, hamburgers for all the guests. Salads, chips, soda and condiments are provided. Every Tuesday from 5pm-6pm. We have upgraded the linens for the beds...thanks... More 

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