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All 17 Amherst hotels

Candlewood Suites Hotel Buffalo / Amherst

2.0 of 5 Hotel   |   20 Flint Road, Amherst, NY 14226
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88%
Ranked #5 of 17 hotels in Amherst
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 17, 2014
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93 people have reviewed this hotel

Traveler rating
    53
    28
    10
    2
    0
See reviews for
49
14
9
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Any
English first
Ontario
Contributor
16 reviews 16 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 17, 2014

This is a very pleasant, pet-friendly property. We had a double queen suite on the ground floor on a busy weekend last summer, but it was very quiet and orderly. Free laundry was great as we were halfway through a long trip. We felt much more secure than we have before when staying at the Red Roof Inn right next... More

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. The location of the hotel has a nice mix of residential, retail and woods...we get deer, turkeys and plenty of ducks. Depending on the time of year...geese living on the roof of the Doubletree. Thank you for noticing the cleanliness of the hotel. The housekeeping staff works... More

Sewaren
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

Very friendly staff. They made you feel right at home. Always a greeting when you left and came back to the hotel. Rooms are clean and comfortable. Full kitchens, free wifi, free laundry. All the things you don't get from a big name change. This is my second stay at a Candlewood and I will continue to stay again and... More

Was this review helpful? Yes 2
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you very much for your review of our hotel. I'm so glad you enjoyed your stay with us. Thank you for pointing out our free Wi-Fi, free laundry, free fitness center. We also have a complimentary managers reception every Tuesday from 5pm-6pm offering food and soft drinks. Please consider staying with us again if you find yourself in the... More

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2013

I dont know where to start... We step-in and Lorrie' s smile made us feel home.. Check-in was quick... Rooms were clean... Quiet rooms.. Staff was excellent and efficient... Cleaning lady would smile every-time you walk by her.. GOD bless.. Everything was amazing.. Except one bed had lots of hair in it but we ignored coz not everything can be... More

Was this review helpful? Yes 2
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for your kind review of our hotel. Laurie is a true professional and thoroughly enjoys what she does. Our staff is small but dedicated to your comfort. Very sorry for the hair issue you mentioned. Thank you for understanding. I will bring this up with our Executive Housekeeper. Please stay with us again if you find yourself in... More

Toronto, Canada
Top Contributor
97 reviews 97 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 26, 2013

My husband & I stayed here for 4 nights while travelling on business. Normally we would stay at a full service hotel but decided to give the Candlewood a try for a change. We were not disappointed. Although you don't have someone cleaning your room on a daily basis the beds are comfortable, the linens soft and the staff accomodating.... More

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you very much for your review of our hotel. We appreciate you taking time out of your day. Our hotel is not a "typical" hotel....some things you come to expect at a hotel (daily housekeeping for example) is something we do at the time you check out. We try to treat your room as if it was your home... More

Lakewood, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2013

Just stayed here for the night with family and the hotel was very nice. Room was very large and bed comfortable. Would be a great place for a longer stay with a full fridge and little kitchen. Workout area was nice and clean and they even had a laundry area if needed. Front desk staff was so nice and very... More

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're very happy your stay was enjoyable. We are an extended stay hotel and as you pointed out a perfect place to stay for a long period of time. If you ever find yourself in the Buffalo area please consider staying with us again. More

New York City, New York
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 24, 2013

This pet friendly suite hotel is conveniently located. Our suite on the third floor had a separate bederoom and nicely appointed kitchen. The central air vent is located just below the window in the living, unfortunately the sofa is also next to that window -- mkaing it very uncomfortable when the air is blowing directly on you as you sit... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Dear FreqTravRet, Thank you for taking the time to express your thoughts and concerns. I am sorry we were not able to exceed or at least be at par with your expectation. Your comments about the AC unit in the room has been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest... More

Gatineau
Contributor
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 18, 2013

We were there for two night at the beginning of September for the Bills first game of the year. It was quiet and the room was clean. However, the maid mist some spots in the bath and there were some stains on the sheet. We had two beds so it was not a problem, we slept in the other one.... More

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New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 1, 2013

Arrived early and the woman at the desk tried her hardest to accommodate us. We took a trip to Niagara Falls and were pleasantly surprised when we checked in that night. The room was very well appointed and clean. The beds were very comfortable and the room had a nice size kitchen. Again, the staff was super and I would... More

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. Our hotel is not the typical hotel room. All of our rooms have a complete kitchen. Our staff strives to make your stay as comfortable as possible. Thank you for noticing their efforts. If you ever find yourself in the Buffalo area please stay with us again. More

southern US
Top Contributor
85 reviews 85 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 28, 2013

This is NOT the hotel for a romantic getaway, but if you want a large, comfortable room with a full kitchen and comfortable beds, give it a try. It is especially well-suited for longer stays. I have never been to a hotel that has free washers and dryers for guests! The staff were very nice. It was immaculately clean and... More

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking the time to review our hotel. We appreciate it. We are not your typical hotel. We're an extended stay hotel without all the bells and whistles of "normal" hotels. We do offer our guests free parking, free Wi-Fi, free fitness center, free laundry and every room has a full kitchen. Our rooms are large and the... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

We stayed here for a couple of nights great location appr. 20 min for Galleria Mall and Prime outlets close to restaurants and just off highway. The rooms are fair size queen beds we were 5 all together an the rooms was comfortable. Priced pretty good.

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We are located in such a great area. 20 minutes from Niagara Falls, 20 minutes from the Walden Galleria, 20 minutes from Downtown Buffalo. Our pricing is different than most hotels because we don't offer all the "bells and whistles" you get at most hotels. Our rooms... More

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Additional Information about Candlewood Suites Hotel Buffalo / Amherst

Also Known As:
Candlewood Suites Amherst
Address: 20 Flint Road, Amherst, NY 14226
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #5 of 17 hotels in Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Buffalo / Amherst 2*
Official Description (provided by the hotel):
Discover all that Buffalo has to offer at the convenient, comfortable all new Candlewood Suites hotel Buffalo/Amherst. You are at the heart of everything, shopping, dining, entertainment and the arts. Only a short drive from Niagara Falls and 8 miles from Buffalo Niagara International Airport BUF. You will spend less time in traffic and more time doing what you came to Buffalo/Amherst to do. And there is easy access to I-290, I-90 and I-190. Whether you re coming to Buffalo for business or just for fun your room at the Candlewood Suites Buffalo/Amherst is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free high-speed Internet, work center, free guest laundry, fitness center, plush towels and luxurious bedding mean every night is a great night and every day starts right. The best of Buffalo is waiting for you at the Candlewood Suites Buffalo/Amherst. ... more   less 
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