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Candlewood Suites Hotel Buffalo / Amherst

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20 Flint Road, Amherst, NY 14226
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Candlewood Suites Hotel Buffalo / Amherst
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Candlewood Suites Hotel Buffalo / Amherst
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115 reviews from our community

Traveler rating
    66
    34
    12
    3
    0
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60
17
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Ontario
Top Contributor
111 reviews 111 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this property while on a shopping trip. The room was very well equipped and the beds were quite comfortable. There is a full size fridge with ice maker. A wide variety of TV channels are available. The front desk staff are very friendly and accommodating. Just remember to put something in the fridge for... More 

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We appreciate the kind words. We are a little different than most hotels. Meals are not provided by the hotel but there is a pantry available in the lobby to purchase breakfast, lunch and dinner. Take your purchase back to your room and cook away. Utensils, plates,... More 

Malta, New York
Top Contributor
155 reviews 155 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a lot over the last 3 years, and it is always dependable. It is never anything other than clean, comfortable, and reasonably priced. I think the fact that there isn't a continental breakfast must keep costs down. They have a pizza night (it might be Monday or Tuesday) where there is free pizza in the lobby.... More 

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for staying with us as much as you do! Tuesday night is Pizza night (during the fall, winter and early spring). Once the weather breaks we break out the grill and cook hot dogs, hamburgers for all the guests. Salads, chips, soda and condiments are provided. Every Tuesday from 5pm-6pm. We have upgraded the linens for the beds...thanks... More 

HAMILTON
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 4, 2015

Greeted with friendly staff. Appearance of lobby very nice. Room was clean, spacious and comfy. Good value for the money. Location was great, just a few minutes from shopping. Would definitely recommend this hotel to any one.

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. Our hotel is located within minutes of the Boulevard Mall and The Galleria. We're not too far from the Outlet Mall in Niagara Falls NY either! We hope you come back and stay with us again! Thank you! More 

Southern Ontario
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 22, 2014

Check in was efficient and stress free. The customer service was excellent and the hotel was very inviting from the minute you entered the lobby. The room was spacious, clean and very comfortable. This was my first time staying at a Candlewood Suites and I can tell you that I will be coming back again and will be recommending this... More 

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're very happy you had a great experience with us. Please recommend us to friends, family and co workers. We'll be happy to take care of them. If you find yourself in the Buffalo area again please consider staying with us again. More 

Milton, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2014

If I could give the hotel 10 stars I would! The staff is truly amazing. Every Tuesday evening they provide the guests with free pizza. If you ever have a problem you tell them and its remedied very quickly. The hotel is close to several restaurants and easy access to the highway.

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for your review of our hotel...10 stars would be great! Thank you. We do hold a managers reception every Tuesday night from 5pm-6pm. During the winter months we bring in pizzas from a local pizza place (great pizza by the way). During the late spring and all summer we cook out on the grill. Hamburgers, hot dogs, potato... More 

Baldwinsville, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014

I've stayed at several Candlewood suites in the past, and the Amherst hotel definitely lived up to the high quality I've come to expect at this chain. Rooms are very clean, large, and well appointed, staff is friendly and helpful, and the kitchen amenities are a bonus. Also, I really enjoy the convenience of the "cupboard". There is a good... More 

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. The staff is very proud of the work they do at the hotel. I will share your comments with the staff. Having the "cupboard" is a great convenience to our guests. We've also installed a "Lending Locker" in the lobby for those items you may need for... More 

Waterloo, Ontario, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed here for a family visit weekend, a bunch of us had to come into town from all over and this was located close to my grandparents' house. There was a bit of complications with multiple bookings, but the staff helped us work it out with no problem at all! They were extremely accommodating, and I want to make... More 

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We really appreciate it. Jackie and her staff really strive to make sure your experience at the hotel is a great one. I will share your review of our hotel with the staff. Please consider staying with us again if you find yourself in the Buffalo area... More 

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel is the Best In Buffalo / Amherst. It is clean, well-kept and has a very friendly staff. I have stayed here several times and it just keeps getting better and better. The managers Jackie, Laurie and Tamara really know how to run a place. They give luxury accommodation and hospitality at a budget price. I will definitely be... More 

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David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review the hotel. We really appreciate it. Thank you for choosing us when you're in Buffalo. I'll make sure to pass on your kind words to the staff. I know they'll appreciate it. We look forward to you staying with us again. More 

Newark, De
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 14, 2014

I finally tried this hotel when I got a really good rate in early Sept. 2014. The queen studio suite was perfect for me as I like to cook for myself when traveling. The room had a 2 burner range and full sized refrigerator. The hotel has a tiny "store" where you can buy drinks, frozen entrees, munchies and other... More 

Was this review helpful? Yes
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time out of your day to review our hotel. We're very happy your stay here was a great experience. I will share your nice comments about the staff with them. They are true professionals and enjoy what they do. Thank you for using the Candlewood Cupboard. It's a great little area if you're interested in cooking... More 

Staten Island, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

My husband and I have stayed here several times now, and we have no significant complaints. The rooms are very clean, the beds are comfortable and the staff is helpful and friendly. I appreciate the kitchen & desk/table area. After dinner we liked returning to the room with a cup of coffee and were able to sit at the desk/table... More 

Was this review helpful? Yes 1
David C, Director of Sales at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you for taking time to review our hotel and thank you for staying with us again. We love to have returning guests! Thank you for noticing the "little things" (outlets, recliner, etc). We are one of the few hotel chains that are pet friendly. We're sorry about the little one above you. Thank you for the recommendations for dining.... More 

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