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Lord Amherst Hotel

2.0 of 5 5000 Main St, Amherst, NY 14226
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Lord Amherst Hotel
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Lord Amherst Hotel
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152 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Lord Amherst Hotel
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Hollywood, Florida
1 review
2 of 5 stars Reviewed July 8, 2012

Check in is at 3 pm. We arrived just around that time but was told the room was still being cleaned and we would have to wait 1/2 hour. We went to a nearby walmart then came back and settled in. The room smelled like smoke even though it was non smoking. When we complained they said we could change... More

Was this review helpful? Yes
Management response:

Dear Annie S, Thank you for taking the time to review us! I am glad you enjoyed our breakfast. Especially for our affordable rates, we offer a very nice complimentary spread for our guests every morning. We try to grant early check-in when needed, but especially on busy days this is not always an option. We block rooms according to... More

Stockbridge, GA
Top Contributor
115 reviews 115 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed June 22, 2012

We booked a 5 night stay to attend my husband's reunion. I had my doubts when I read the reviews but hoped for the best. Let me start on a positive note: The staff is very pleasant and friendly. The location is convenient. The continental breakfast was fine. This property is badly in need of total refurbishing. Our room had... More

Was this review helpful? Yes
Management response:

Dear LarrJann, Thank you for reviewing our hotel on Tripadvisor. I am glad that you enjoyed our staff, location and breakfast, however, I am sorry to hear that you did not enjoy your overall stay with us. We are certainly aware that our hotel needs some updating, and are actively doing so. We have already replaced some of our televisions... More

1 review
5 of 5 stars Reviewed June 19, 2012

Very nice for what we needed- drove almost 10 hours for a wedding in Buffalo, and we were able to check in early (we had made arrangements with a lovely employee). The value was great as this hotel was much cheaper than the available alternatives, and we were not spending much time in the room- we had to leave early... More

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Morris, NY
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 19, 2012

I've been staying at the Lord Amherst while in town on business travel for a year and a half now. But it changed owners in November, according to their own hotel information. Unfortunately this was not a change for the better in my opinion. During this stay I noticed that the shower was not clean. It had brownish stain either... More

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Philadelphia, Pennsylvania
Top Contributor
61 reviews 61 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

Pros - only 20 minutes driving from Niagara falls, direct highway access - much cheaper ($99/night) than many hotels actually near the falls ($230-270/night) - HUGE rooms (two QUEEN beds leave still plenty of space) - supplementary sink outside bathroom so one person can get ready while another is using the bathroom - ski lodge decor - continental breakfast included... More

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Princeton, NJ
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 11, 2012

I was little disappointed with this hotel. I reserved at this place based on the Positive reviews here but this place was not worth it. Good: Great Location, Ample Parking spots, Breakfast, Spacious rooms. Bad: No Elevator (Was tough for elderly people), No microwave, No refrigerator, Old rooms and not very clean, Hallway smells cigarette.

Was this review helpful? Yes
Management response:

Dear Sheetal2523, Thank you for taking the time to review us. I am very sorry to hear about your disappointment. We strive to give our guests a wonderful experience so when I see something like this it is quite troublesome. I am , however, glad to hear that you enjoyed our location, spacious rooms and breakfast. We do recognize that... More

Toronto, Canada
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2012

From Toronto and stayed at this hotel for 2 nights for some famous buffalo shopping. The rundown: PROS: -The PRICE! (paid $77 plus tax online at hotels.com). I've stayed at $200 a night hotels and some really rough motels for almost the same price and I can say that this place is worth it! Most other places are about 120-170... More

Was this review helpful? Yes
Julie D, Manager at Lord Amherst Hotel, responded to this review

Dear RHHansen, Thank you for your kind words and detailed review of our property, It means so much when our guests take the time to share their experience. I love the pro’s and con’s list, that is an awesome way to break it down! Thank you for all the pro’s, hopefully you can come back and enjoy our pool very... More

Green, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2012

The walls are very thin. Thin enough to here everything and I mean everything! Would not stay here again. Very hard to get some sleep without ear plugs. On the other side staff was nice. OK breakfast.

Was this review helpful? Yes
Julie D, Manager at Lord Amherst Hotel, responded to this review

Dear RickB3, Thank you for reviewing us on Tripadvisor. I am so sorry to hear about your experience. Providing a good night’s sleep for our guests is our business, so this is no good! Sometimes our guests are louder than we would hope during the night, but there is not much we can do unless we are made aware of... More

Latham, New York
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2012

We decided on the Lord Amherst after reading reviews here, and how friendly the staff was described, and I'm glad we did. The staff, and service was fantastic. Whatever we asked for, or needed, was addressed in above-and-beyond fashion. The room was better than the price would have you believe. The beds comfortable, the room clean, with free wi-fi, and... More

Was this review helpful? Yes 1
Buffalo, New York
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 24, 2012

Early this spring I stayed here one night; being a local. I've always been generally aware of the Lord Amherst since I was a kid... I think it was built in the early 60s ... the clerk knew some of the history, and there was a wide array of metro Buffalo-Niagara Falls postcards available for sale, including a great card... More

Was this review helpful? Yes
Julie D, Manager at Lord Amherst Hotel, responded to this review

Dear Nelson1066, I truly appreciate your kind words about our hotel. We really are proud of our features; the amazing location right off of the thruway, being central to everything in Buffalo and great shopping right up the street! While we already offer clean rooms and friendly service, I am so happy to talk about our new ownership and the... More

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Additional Information about Lord Amherst Hotel

Address: 5000 Main St, Amherst, NY 14226
Location: United States > New York > Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lord Amherst Hotel 2*
Number of rooms: 100
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Also Known As:
Lord Amherst Motor Buffalo
Hotel Lord Amherst Motor

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