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Lord Amherst Hotel

5000 Main St, Amherst, NY 14226
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1 room 1 guest
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Lord Amherst Hotel
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152 Reviews from our TripAdvisor Community

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    69
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

We booked this hotel for our trip to the Niagara Falls. This hotel is quite far away from everything so you need to have a car. It took us around 50 mins to get to the falls (another 30 mins to pass the bridge to Canada). The hotel was very clean and everyone was friendly, familiar atmoshpere in and around... More 

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Poughkeepsie, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 30, 2014

We stayed here for several days, it was exceptionally clean. The staff was very friendly and helpful. The lady who cleaned our room actually came up to us and asked us if the room was ok and if we needed anything else. The breakfast area was wonderful, the tables were cleaned after each person left the area not at the... More 

Was this review helpful? Yes 1
Bruce D, General Manager at Lord Amherst Hotel, responded to this review

Thank you so much for the wonderful review on Trip Advisor! We are thrilled you recognized the extra effort our staff puts forth to be sure everyone is comfortable and happy with their stay. You are correct, we will be closing for renovations on April 14 and the rooms will be completely updated. Please be sure to follow us on... More 

Crosby, Texas
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 21, 2014

We stayed at the Lord Amherst from Feb 19, 2014 - March 14, 2014. Extra 2 days due to a blizzard. Bruce and his staff are wonderful. Everyone is polite and very helpful. Front desk, house keeping, maintenance go far and beyond to accomodate. Thanks for everything guys. Jack and Dovie Sorensen Crosby, Texas

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Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 17, 2014

I am currently writing this review on the hotel's computer which is free for use. This is one of the very few things notable in this hotel. Actually, the stay was just average. Halls were cold, the room was basic, breakfast served was basic, the bed was a little uncomfortable at first, bathroom design is dated. But for the price... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed March 4, 2014

This location is execellent, the staff was extremely friendly, the room was nice, and the breakfast buffet was very good! Waffles, oranges, cereal. I'd much rather stay here than Comfort Inn or the like, this place had a cozy feel, and I felt like on was on vacation. And at less than 70 a night, I will come back.

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Elizabethtown, Pennsylvania
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed February 9, 2014

We stayed 2 nights over a weekend for a family event. We got a room w/ 2 double beds on the ground floor. Some of the even numbered rooms seems to have a door directly to the parking lot in the inner courtyard. We paid just under $71/night including taxes so we weren't expecting a room like the Hampton Inn... More 

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Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 2, 2014

I stayed in late January even though the lobby breakfast area is beautiful. The rest of the hotel is disgusting. It smelled old and dirty they say NO smoking and wherever I walked it smelled like smoke,the tv was so fuzzy it's pointless to even have them, the door to the courtyard didnt close well so it had a huge... More 

Was this review helpful? Yes 1
Bruce D, General Manager at Lord Amherst Hotel, responded to this review

Dear Neveroneplace: Thank you for taking the time to post a review about our hotel. I am sorry to hear you did not enjoy your stay with us. We work very hard to see that our guests have a comfortable and pleasant visit. Please be assured that I am reviewing your comments with our staff and following up on all... More 

New Orleans, Louisiana
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 23, 2014

But who cares, the price was right, the staff very nice and helpful, It was close to my MIL's assisted living facility and to other family in downtown Bflo. We spent 5 days over Christmas here and it did not break the bank! It was nice and warm, even when it was 3 degrees out. The shower had good water... More 

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Vaughan, Canada
1 review
4 of 5 stars Reviewed January 5, 2014

Second stay in 6 months. This is a great family Inn. Very good breakfast. Nice fireplace to warm up with when entering lobby. Adding a tower (construction near by) but no issues with noise. Quiet area not too far from great shopping.

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New York City, New York
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 26, 2013

We stayed here during the Holidays while visiting family. Comfy clean hotel. If you are looking for a modern place, this is not it, but then stay at a big chain hotel. This reminded me of many of the small private hotels we stayed in Europe. The staff was very helpful and accommodating. The doors are real keys. TV's old.... More 

Was this review helpful? Yes
Julie D, Manager at Lord Amherst Hotel, responded to this review

Dear costumegirljo, Thank you so much for staying with us over the Holidays! I am so pleased to hear that you enjoyed your experience. We take great pride in providing our guests with outstanding customer service, a great location, and convenient amenities. I thank you for sharing your experience with tripadvisor, and we hope to see you again soon! Happy... More 

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