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All 5 Bulawayo hotels

Holiday Inn Bulawayo

4.0 of 5 Hotel   |   Milnerton Drive | PO Box AC 88, Ascot, Bulawayo, Zimbabwe
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Ranked #2 of 5 hotels in Bulawayo
A recent review
4 of 5 stars Reviewed July 12, 2014
William C London, United Kingdom
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  • Reviews (47)
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47 people have reviewed this hotel

Traveler rating
    13
    21
    6
    2
    5
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
London, United Kingdom
Top Contributor
128 reviews 128 reviews
92 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

From the outside it is not very impressive but the welcome you receive from the time your enter the gate is brilliant. The entire team go out of the way to help you. They are all very efficient. The rooms are very comfortable and would be brilliant if they were refurbished. The breakfast is really brilliant. Unfortunately, I was not... More

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Guest, It is our pleasure to receive your feedback after your recent business trip to Bulawayo in particular Holiday Inn Bulawayo. We are very delighted to hear that you enjoyed your stay and appreciate that you mentioned the area we could improve on. Encouraging feedback from helpful customers like you is so inspiring for the staff. The Holiday Inn... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2014

This hotel is all about you, the customer. We visited this hotel for a week and there was really no request to big or to small for them to sort out. The service was very good, the food good and customer service, excellent. We were on a business trip, and when we wanted to hire a conference room, we got... More

Was this review helpful? Yes
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Johan, Thank you for making Holiday Inn Bulawayo part of your Bulawayo experience. We are so glad that you enjoyed the different aspects of the hotel - the pleasant staff, the service offering and that you were treated like royalty. We appreciate your awesome review and it is great to hear that you will definitely be visiting Holiday Inn... More

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

An interesting and great place full of unbelievable sites be it just the town centre roads where one side the size of two highways next to each other, The old buildings from the early 1900 and then the enjoyment out of town into the wild country known as the MATOPOS where up in the hills there are graves of pioneers... More

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Guest, Thank you for your valuable comments. Our main reward is your entire satisfaction. We are very pleased you enjoyed your stay. It will be a pleasure for us to host you once again in your next visit to the City of Kings Warm regards, Chiku Mulinde General Manager Holiday Inn Bulawayo More

Cracow
Top Contributor
189 reviews 189 reviews
189 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 26, 2014

Holiday Inn is located outside the city center which can be reached by a taxi (3-4 $). The location is quiet. The property is nice and well kipped. The staff were friendly and helpful. Our room was quite spacious and very clean with WiFi access, tea/coffee facilities and clean bathroom. There is a small outdoor pool in garden for use,... More

Was this review helpful? Yes 2
Siduduziwe K, Guest Relations Manager at Holiday Inn Bulawayo, responded to this review

Dear Cracow Danang Thank you for taking the time to post a review on TripAdvisor. We are so happy to hear your comments and it suffice to say that the beauty and pristine of the product was adequately explained by you. Thank you so much for your kind comments regarding the friendly and helpful staff. Thank you again for taking... More

Sydney, Australia
1 review
5 of 5 stars Reviewed January 5, 2014

We stopped overnight at Bulawayo on our way to Vic Falls. Good clean accommodation and friendly staff, nice restaurant. The next day on arrival at Vic Falls we realised our passports and money belt was left behind and contacted reception. They had found it and kept it, a week later on our way back to SA we collected our passports... More

Was this review helpful? Yes
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Guest, Thank you so much for taking time to post a review on TripAdvisor. We would like to thank you for choosing Holiday Inn Bulawayo. As you mentioned: “Honest and friendly staff” it motivates us to know that we met your expectation. Your review is much appreciated as we continue to improve our service offering and providing the best... More

Paris
Contributor
15 reviews 15 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 7, 2013

This is a fairly standard business style hotel on the edge of downtown Bulawayo. In typical Zimbabwean style, the staff are friendly and cheerful, but not very speedy or efficient. My only complaint is that the air conditioners in the rooms are way past their replacement date, so are noisy and not very effective.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Bulawayo, responded to this review

Dear J-CDup, Thank you for your feedback and for choosing our hotel. It is pleasing to know that you found our staff to be friendly and accommodating. However, please accept my apologies if the air conditioning systems were a disappointment. I appreciate your feedback as this is our best resource for improving guest services. We would welcome the opportunity to... More

Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2013

Kind service, good coffee. Aircondition made a lot of noise in room, but large clean rooms, buffet and a la carte restaurant (American style). Convenient place to stay in Bulawayo. Nice pool and even little gym. 4 stars for this location in Africa.

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Guest, We appreciate the honor of hosting you during your stay in Bulawayo. Thank you for your wonderful comments and we will look forward to your return. Warm regards, Chiku Mulinde General Manager Holiday Inn Bulawayo More

Lusaka, Zambia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 3, 2013

On first sight, the hotel looks old and disused, but as the saying goes 'never judge a book by its cover'. It might be an old place but really clean with clean rooms and bedding. The staff are friendly and helpful. Its a home away from home. The service is efficient. The outdoors are very natural, a plus for me.... More

Was this review helpful? Yes 3
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Thandeka Grace, Warm greetings from Holiday Inn Bulawayo Team! It is our pleasure to receive your feedback after your stay at Holiday Inn. We are very delighted to hear that you enjoyed your stay and appreciate the service at Arizona Spur. The team and I are looking forward to welcoming you back with us in the near future. Warm... More

Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at the holiday inn as part of a sports tournament. We were treated well, with good food daily and good hospitality. The adjoining Spur is a bonus for a quick meal. The rooms were as expected and were always clean. Overall had a good stay

Was this review helpful? Yes 1
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Catherine M Warm greetings from Holiday Inn Bulawayo Team! Thank you for your time to share your unforgettable experience with us following your recent stay. We are very glad that you have enjoyed your time and the true Holiday Inn experience. The brand hearted team and I are looking forward to having you back with us on your next... More

Harare, Zimbabwe
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

A whole-hearted welcome, we received right from the main gate. Having had a bad experience at one of the hotels in the City, this really flattered us. Samson, Nancy and Precious, made sure, we comfortably check in, into our preferred pool facing rooms. The environment is refreshing; rooms are spacious; sparkling clean; comfy and loaded with essential equipment, like a... More

Was this review helpful? Yes 3
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Leo_Pawandiwa, Warm greetings from Holiday Inn Bulawayo team and thank you for sharing your comments on Tripadvisor! It is great to hear that you enjoyed your stay and the true Holiday Inn experience. We are constantly working on providing our very best services for our valued guests and we are glad to see that our attempts are appreciated. Next... More

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Additional Information about Holiday Inn Bulawayo

Address: Milnerton Drive | PO Box AC 88, Ascot, Bulawayo, Zimbabwe
Phone Number:
Location: Zimbabwe > Bulawayo Province > Bulawayo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bulawayo 4*
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Also Known As:
Holiday Inn Bulawayo Hotel Bulawayo
Bulawayo Holiday Inn

18 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn offers guests the perfect location for a visit to Bulawayo. Situated 3km from the City Centre adjascent to the Ascot race course, the hotel offers a range of sporting facilities. Whether your stay is for business or pleasure, our superb location is the ideal place to stay. The hotel has 4 executive suites which have recently been redecorated, now guests can book suites according to their preffered colour scheme. The hotel offers spacious onsite parking and our state of art conference centre hosts weddings, cooperate functions, dinners, workshops, press conferences and interviews. For those who keep to routine social activities, the outdoor swimming pool, international squash and tennis courts, the gym and beauty parlour, we offer that satisfaction. Guests can enjoy a varied cuisines with quality and delicious dishes from the Panarottis restaurant, Arizona Spur, KoBulawayo bar and Coffee bar. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Holiday Inn Bulawayo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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