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Holiday Inn Bulawayo

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Milnerton Drive | PO Box AC 88, Ascot, Bulawayo, Zimbabwe
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Holiday Inn Bulawayo
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Holiday Inn Bulawayo
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77 reviews from our community

Traveler rating
    22
    41
    7
    2
    5
See reviews for
4
1
1
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (19)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (21)
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Harare
1 review
5 of 5 stars Reviewed yesterday NEW

I really enjoyed my stay. Ithe service was superb, from check-in, the rooms were very clean, and the linen was smelling fresh and the check out was timeous. I had a great time as the staff is so friendly and welcoming. A welcome juice is offered as you complete your details. Another refreshing thing is that if you have been... More 

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Harare
1 review
5 of 5 stars Reviewed 3 days ago NEW

The service at the hotel was excellent through and through. The staff was very polite and friendly. I loved the room and noticed the rooms were re-done they look spectacular. However the air conditioning was a bit noisy. For me the hotel location is suitable, away from the hubbub of the city center. I liked the recreational facilities the hotel... More 

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Theresa, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel was recommended for its location close to the city centre. On arrival me and my colleague we're given a very warm and kind reception by Tarolyn who i can only describe as a hostess any hotel would want to have, as she went on to help us with all our requests and enquiries. My colleague suffered a slight... More 

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Johannesburg, South Africa
Top Contributor
120 reviews 120 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Old and shabby in immediate look and feel, but made up by friendly check in service friendly professional service personnel. The room was also a bit shabby and the WiFi worked intermittently was very frustrating. The restaurant service staff where too on the ball I had my breakfast removed twice from my table while collecting more, but the errors were... More 

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Harare
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the time of arrival to departure it was excellent and it was good to work up in the morning having the News paper by my door Everything was great and wished i have stayed more days and would want to continue using your facilities in future. Do you have some prepayment facility if any i would need one

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Assan M, Thank you for your recent post on our feedback platform regarding your experience at Holiday Inn Bulawayo. We are pleased that you enjoyed your stay and found the rooms to be clean, the bed to be comfortable, staff friendly and willing to help. Encouraging feedback from helpful customers like you is so inspiring for the staff. Thank... More 

Northampton, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel as part of a British Council Expo and it met all of your needs in terms of well planned conference rooms, well organised for receiving pre-arrival materials and the hotel is well maintained, comfortable and the rooms are spacious. The pool area is clean and the hotel has a decent tennis court for use and... More 

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Sue G, Thank you for your recent post regarding your experience at Holiday Inn Bulawayo. We are pleased that you enjoyed your stay and that the banqueting team met all of your needs and found that the hotel is well maintained, comfortable and the rooms are spacious. I have taken note of your concern about the GYM and let... More 

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here overnight for a short business trip. Pluses - safe, quiet (if on the back side), on site choice of restaurants / bars, decent internet. Less positives - seriously dated decor, rooms on the front side can be hot and noisy. Good thing to know is that some of the smoking rooms (which I would normally never stay in)... More 

Was this review helpful? Yes 1
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Valued Guest, Thank you for your recent post on TripAdvisor regarding your experience at Holiday Inn Bulawayo. We are delighted to hear that you found the hotel safe, quiet and the internet decent. Your compliments regarding the service and the product offering are greatly appreciated. I have taken note of the concern on the decor.Your review is much appreciated... More 

Marondera
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

The welcome was big.No hassles on checking in.The room was neat though maybe i couldnt locate the air conditioner coz it was very hot so i had to make use of the sliding door .Location is okay.Not so far from the city centre

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Fanuel G, Thank you for your post on TripAdvisor regarding your experience at Holiday Inn Bulawayo. We are pleased that the welcome experience met your expectation and found the rooms to be clean and the location of the hotel okay. We regret that you could not locate the air conditioner. I have advised our guest relations team to take... More 

Harare, Zimbabwe
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2015

The staff is extremely friendly and helpful. The hotel is well maintained and presents a clean environment. Conference and board room facilities are up to standard though air conditioner was not as effective in the bigger conference room given the hot weather. The food was descent Would consider this venue for future business meetings

Was this review helpful? Yes
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Shingi C Thank you so much for your TripAdvisor post. We are delighted to hear that we managed to meet your expectations and found our service and product offering suitable for your business meetings. Your compliments regarding the helpful and friendly staff are greatly appreciated. Encouraging comments from customers like you is inspiring for the entire staff. We are... More 

Harare, Zimbabwe
1 review
5 of 5 stars Reviewed February 2, 2015

I always feel refreshed whenever i check in at Holiday Inn. On my last visit, I did not spend more than 10 min before being checked in as the hotel already has my details from my previous visits. having travelled for more that 6 hours, the last thing i wanted was to be frustrated at the reception. The welcome drink... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Chikum436, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Herbet, Thank you so much for taking time to review the hotel and for your post on TripAdvisor. We are delighted to hear that you were refreshed by the speed of check-in and that the welcome drink was refreshing. Your compliments regarding the helpful and friendly staff are greatly appreciated. It is also important to note that you enjoyed... More 

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