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All 3 Bulawayo hotels

Holiday Inn Bulawayo

4.0 of 5 Hotel   |   Milnerton Drive | PO Box AC 88, Ascot, Bulawayo, Zimbabwe
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71%
Ranked #1 of 3 hotels in Bulawayo
A recent review
5 of 5 stars Reviewed January 5, 2014
Mario M Sydney, Australia
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42 people have reviewed this hotel

Traveler rating
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    6
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed January 5, 2014

We stopped overnight at Bulawayo on our way to Vic Falls. Good clean accommodation and friendly staff, nice restaurant. The next day on arrival at Vic Falls we realised our passports and money belt was left behind and contacted reception. They had found it and kept it, a week later on our way back to SA we collected our passports... More

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Paris
Contributor
14 reviews 14 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 7, 2013

This is a fairly standard business style hotel on the edge of downtown Bulawayo. In typical Zimbabwean style, the staff are friendly and cheerful, but not very speedy or efficient. My only complaint is that the air conditioners in the rooms are way past their replacement date, so are noisy and not very effective.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Bulawayo, responded to this review

Dear J-CDup, Thank you for your feedback and for choosing our hotel. It is pleasing to know that you found our staff to be friendly and accommodating. However, please accept my apologies if the air conditioning systems were a disappointment. I appreciate your feedback as this is our best resource for improving guest services. We would welcome the opportunity to... More

Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2013

Kind service, good coffee. Aircondition made a lot of noise in room, but large clean rooms, buffet and a la carte restaurant (American style). Convenient place to stay in Bulawayo. Nice pool and even little gym. 4 stars for this location in Africa.

Was this review helpful? Yes 1
Lusaka, Zambia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2013

On first sight, the hotel looks old and disused, but as the saying goes 'never judge a book by its cover'. It might be an old place but really clean with clean rooms and bedding. The staff are friendly and helpful. Its a home away from home. The service is efficient. The outdoors are very natural, a plus for me.... More

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chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Thandeka Grace, Warm greetings from Holiday Inn Bulawayo Team! It is our pleasure to receive your feedback after your stay at Holiday Inn. We are very delighted to hear that you enjoyed your stay and appreciate the service at Arizona Spur. The team and I are looking forward to welcoming you back with us in the near future. Warm... More

Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at the holiday inn as part of a sports tournament. We were treated well, with good food daily and good hospitality. The adjoining Spur is a bonus for a quick meal. The rooms were as expected and were always clean. Overall had a good stay

Was this review helpful? Yes 1
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Catherine M Warm greetings from Holiday Inn Bulawayo Team! Thank you for your time to share your unforgettable experience with us following your recent stay. We are very glad that you have enjoyed your time and the true Holiday Inn experience. The brand hearted team and I are looking forward to having you back with us on your next... More

Harare, Zimbabwe
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2013

A whole-hearted welcome, we received right from the main gate. Having had a bad experience at one of the hotels in the City, this really flattered us. Samson, Nancy and Precious, made sure, we comfortably check in, into our preferred pool facing rooms. The environment is refreshing; rooms are spacious; sparkling clean; comfy and loaded with essential equipment, like a... More

Was this review helpful? Yes 3
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Leo_Pawandiwa, Warm greetings from Holiday Inn Bulawayo team and thank you for sharing your comments on Tripadvisor! It is great to hear that you enjoyed your stay and the true Holiday Inn experience. We are constantly working on providing our very best services for our valued guests and we are glad to see that our attempts are appreciated. Next... More

Harare
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

The perfect getaway from the busy town life, the hotel is located in a quiet upmarket suburb (Ascot-Bulawayo). From the moment we arrived at the hotel we were greeted by very friendly staff (Nancy, Samson and Precious) who quickly checked us in and directed us to our rooms. The hotel provided us with all our training needs offsite whilst I... More

Was this review helpful? Yes 2
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Lester K Warm greetings from Holiday Inn Bulawayo team and would like to thank you for sharing your comments on TripAdvisor! We are happy to read that you had a great time with us enjoying the training facility and unique services we offer. Your valuable feedback really inspires our team to serve our guests even better. The Holiday Inn... More

Bulawayo, Zimbabwe
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2013

We had our training facilitated from our organization by Holiday Inn Bulawayo and it was handled superbly. The staff was overall friendly, professional and personal. The young man insuring that we had everything we needed (David) came on time with teas and lunches and was available throughout the day to make sure we were well catered for. His service was... More

Was this review helpful? Yes 3
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Chagaka, Warm greetings from Holiday Inn Bulawayo Team! Thank you for your comments and for choosing our hotel for your training. We are delighted to know that you appreciated the service offering. Encouraging feedback from customers like you is so inspiring for the staff and we look forward to your return. Warm regards, Chiku Mulinde General Manager Holiday Inn... More

Bulawayo, Zimbabwe
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2013

After visiting many venues in Bulawayo looking for the ideal setting for our wedding scheduled for the 10th of August 2013 we finally settled for Holiday Inn Bulawayo. Five days later, after our wedding, we fall short of words to thank Chiku Mulinde and his team. Our wedding was amazing to say the least, the ideal one stop venue for... More

Was this review helpful? Yes 1
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Si and George, Warm greetings from Holiday Inn Bulawayo team! and thank you for sharing your comments on Tripadvisor! It is great to hear that you had an amazing wedding and that you appreciated the hotel and the guest experience services which we consider as our main strengths. We are constantly working on providing our very best services for... More

Mumbai
Top Contributor
121 reviews 121 reviews
104 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 30, 2013

This place is well located just a short drive away from downtown. The rooms are comfortable and spacious. The staff is friendly and warm. It is close to the National Gallery and The National History Museum. Like any other Holiday Inn, it provide you with the standard amenities. It is value for money. Truly recommended.

Was this review helpful? Yes
chiku M, General Manager at Holiday Inn Bulawayo, responded to this review

Dear Guest, Warm greetings from Holiday Inn Bulawayo team! Thank you so much for your recent post on Tripadvisor. We appreciate the honor of hosting you at Holiday Inn Bulawayo and thank you for your wonderful comments. Encouraging feedback from helpful customers like you is so inspiring for the staff and we will look foward to your return. Warm regards,... More

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Additional Information about Holiday Inn Bulawayo

Also Known As:
Holiday Inn Bulawayo Hotel Bulawayo
Holiday Inn Bulawayo Hotel
Bulawayo Holiday Inn
Address: Milnerton Drive | PO Box AC 88, Ascot, Bulawayo, Zimbabwe
Phone Number:
Location: Zimbabwe > Bulawayo Province > Bulawayo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Bulawayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn Bulawayo 4*
Official Description (provided by the hotel):
The Holiday Inn offers guests the perfect location for a visit to Bulawayo. Situated 3km from the City Centre adjascent to the Ascot race course, the hotel offers a range of sporting facilities. Whether your stay is for business or pleasure, our superb location is the ideal place to stay. The hotel has 4 executive suites which have recently been redecorated, now guests can book suites according to their preffered colour scheme. The hotel offers spacious onsite parking and our state of art conference centre hosts weddings, cooperate functions, dinners, workshops, press conferences and interviews. For those who keep to routine social activities, the outdoor swimming pool, international squash and tennis courts, the gym and beauty parlour, we offer that satisfaction. Guests can enjoy a varied cuisines with quality and delicious dishes from the Panarottis restaurant, Arizona Spur, KoBulawayo bar and Coffee bar. ... more   less 
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