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Cresta Churchill Hotel, Bulawayo

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Cresta Churchill Hotel

Corner Matopos Rd & Moffat Avenue, Bulawayo 9140, Zimbabwe
Hotel amenities
Cresta Churchill Hotel
17 traveler photos
Ranked #2 of 3 hotels in Bulawayo
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveler rating
    1
    6
    1
    1
    2
Date Rating
Pietermaritzburg, South Africa
1 review
“Fantastic Hotel with extraordinary service”
4 of 5 stars Reviewed May 12, 2013

I am a frequent visitor to Bulawayo and i view the Cresta Churchill hotel as the place stay. The staff and management are overwhelming with kindness and courtesy. All special requests are conducted to your satisfaction. The rooms are spacious, clean and quiet. Away from the towns hussle and bussle. The food served is on time and there is a... More

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Naarden
1 review
“Really friendly, safe hotel - highly recommended”
4 of 5 stars Reviewed May 8, 2013

I have stayed many times at the Churchill over the last three years. The staff go out of their way to be friendly and helpful without being overbearing. Rooms and restaurant are always clean and tidy. I thoroughly recommend this hotel if you are not sure where to stay in Bulawayo. Chris H, from UK and Dutch resident.

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
May 15, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We hope that we will see again soon. Thank you for being such a loyal customer at Cresta Churchill over the past three years! We sincerely appreciate your kind comments regarding the friendly and helpful staff, as well as... More

Salt Lake City, Utah
1 review
“Flexible and Accomodating Service”
4 of 5 stars Reviewed May 1, 2013

I have travelled to Bulawayo many times over the past two years for work. This often leads to short trips on short notice. The thing that speaks the most highly for the service focus of the hotel was that they arranged alternate accomodation for me on short notice when they were fully booked for part of my planned stay. I... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
May 7, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We hope that we will see again soon. We are pleased that we could help out during your stay in Bulawayo, and hope that we will not be fully booked on your next visit! Thank you for your kind... More

Midvale, Utah
1 review
“Awesome service, nice people”
4 of 5 stars Reviewed April 24, 2013

I felt like royalty while i was staying in the Churchill. my laundry was brought back to the room every evening, my car was scrubbed every morning. the food was excellent. the staff was very helpful, and friendly. the WiFi was out for a couple of days, and I had work to do so the staff allowed me to use... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
April 26, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We are delighted to hear that you felt like royalty during your stay with us! Your compliments regarding the helpful and friendly staff are greatly appreciated. We apologize that you had a challenge with the wifi. We are aware... More

Utah, United States
1 review
1 helpful vote 1 helpful vote
“Good Service, Clean Room”
4 of 5 stars Reviewed April 23, 2013

The Good: My reservation was made long in advance for a 3 week period. The room was in order when i arrived, and I found it to be very clean. It was large, the water was hot and there was plenty of it. The linens were clean and the bed comfortable. The laundry service would return my clothes in usually... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
April 25, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We are pleased that you enjoyed your stay at Churchill and found the rooms to be clean, the bed to be comfortable, the laundry service to be reliable. Thank you so much for your kind comments regarding the attentive... More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“tradition and service”
5 of 5 stars Reviewed April 16, 2013

off and on i have stayed at this establishment for the last seven years whilst doing business in Zimbabwe, The staff and the management have always been excellent. Clean rooms polite, professional service i could only hope for these standards to be replicated in other establishments i visit in other parts of Africa. Peter and his fantastic team give a... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
April 19, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We are so delighted that you have been a longtime customer and remain pleased with the service and standards you find at Cresta Churchill. Thank you for your kind comments regarding the professional staff, the clean rooms and the... More

Durban, South Africa
1 review
“not too bad but need for more attention to detail”
3 of 5 stars Reviewed April 4, 2013

i was there over the easter holidays -passing through..the place is really not bad but needs attention.waiters look tired already before service.i do not recommend meals there reception staff so so although not very keen

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
April 10, 2013

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We regret that you found Cresta Churchill less than satisfactory. We appreciate your comments regarding the hotel and the service you received, and will certainly address these issues. With your helpful feedback, we can work on problem areas and... More

Paignton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Avoid at all costs”
1 of 5 stars Reviewed July 27, 2012

Rubbish hotel. Turned up late with a reservation. Told by surley reception staff that they had not checked their e-mails recently and had no rooms. The hotel was as cold as the reception staff - it must have been close to freezing! At least the resturant staff were more accommodating and with 5 minutes to go before closing offerd us... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
September 21, 2012

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your experience at Cresta Churchill. We appreciate your comments and would like to let you know that we will take heed of your issues with reception and service. We sincerely regret that you had such an unsatisfactory experience, and assure that these complaints will... More

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Gaborone, Botswana
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Rip off”
2 of 5 stars Reviewed July 15, 2012

In transit from Botswana to Harare we decided to overnite at this hotel as the others in the CBD were full. The reception staff were very hospitable and the area looked clean. Check in was ok except for the non working visa swipe machine. The rooms were clean but outdated. Linen was lean but the bed was very uncomfortable. Woke... More

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CrestaHotels, General Manager at Cresta Churchill Hotel, responded to this review
September 21, 2012

Dear Guest, Greetings from Cresta Churchill Hotel. Thank you for your recent post on TripAdvisor regarding your stay at Cresta Churchill. We are so sorry that you experienced such frustration during your stay at Churchill. We will certainly take heed of your comments regarding the outdated equipment and their effect. With your helpful feedback, we can work on problem areas... More

2 reviews
“They need to fire the Chef. Image has been damaged”
1 of 5 stars Reviewed January 16, 2012 via mobile

On the 15th. January 2012 we had lunch at Churchill Hotel and the bread was stale. They then offered toasted. And we had ordered lamb chops which was served with vegies and chips. The chop were very hard we ended not eating them and the bill was. 48 US$ for 3 people. We were too glad that we did not... More

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Additional Information about Cresta Churchill Hotel

Address: Corner Matopos Rd & Moffat Avenue, Bulawayo 9140, Zimbabwe
Region: Zimbabwe > Bulawayo Province > Bulawayo
Amenities:
Business Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 hotels in Bulawayo

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