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Sanctuary Sussi & Chuma

Certificate of Excellence
Mosi-oa-Tunya National Park, Livingstone 0100, Zambia
Hotel amenities
1 room 1 adult
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Sanctuary Sussi & Chuma
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161 Reviews from our TripAdvisor Community

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North Carolina, USA
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed at this lovely place for three nights. The treehouse accommodations are clean and comfortable. Every member of the staff works hard to make guests feel warmly welcomed. The game drives were wonderful every time we went out. I hope we can return some day.

Helpful?
Thank Elia2
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Elia, Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’.... More 

California
Level Contributor
170 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 4, 2015

This was a three day side trip to Zambia to take in Victoria Falls. We arrived late in the day just in time for an hour trip down the river to do some wildlife sightings and have some wine and cheese just before sunset. The meals were excellent. Nice buffet for breakfast. Menu for lunch and dinner. One lunch was... More 

Helpful?
Thank DERtravels
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor and for all the lovely comments. We're pleased you had a great stay! Our team loved hosting you and are eager to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search... More 

Bude
Level Contributor
3 reviews
5 of 5 stars Reviewed November 23, 2015

Sussi & Chuma was a fantastic start to a great 4-camp stay with Sanctuary in Zambia and Botswana. It's a perfect base, right on the Zambezi, from which to see the Victoria Falls (both Zambia & Zimbabwe side) and zip wire or bungee from the VF Bridge. The accommodation (we had Chuma House 2) was perfect for a family of... More 

Helpful?
Thank Cal I
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Cal, Great to hear you enjoyed your time and thank you for sharing your experience on TripAdvisor. We hope to see you again soon and until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats)... More 

Level Contributor
1 review
5 of 5 stars Reviewed October 19, 2015 via mobile

It's a beautiful place with beautiful people around.we were so spoilt.it was our anniversary and I decided to come here to sussi and chuma.it was awesome.everybody there so nice.home away from home.we were spoilt.mr Daniel our waiter mr mutale our cook Mary our house keeper did everything for us n made our stay memorable.we stayed in chuma house 2.it was... More 

Helpful?
Thank Jameelah G
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Jameelah, Thank you for taking the time to share your experience on TripAdvisor. We are very pleased that you enjoyed your time with us at Sussi and Chuma and thank you for all you lovely comments. We hope to see you again soon at one of our properties, and until then you can keep up to date with the... More 

Canberra, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

We were first off our flight to be greeted by the ever smiling Luckson. He quickly had us on our way to Sussi and Chuma and before we knew it, we were settled into our beautiful room. This is a truly wonderful place to stay. Our tree house room was beautifully furnished as well as a large deck overlooking the... More 

Helpful?
Thank pollyparker611
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Polly, Thank you for sharing your experience on TripAdvisor and we appreciate your feedback, which will be very useful to other potential guests. We always make sure the staff at the lodge get to see the customer feedback and they will be very pleased to see your kind comments. We hope to see you again soon at one of... More 

Perth, Australia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 29, 2015

I see the recent reviewers have all given an excellent score. Well I am another one to sing their praises. What a wonderful and friendly group of people working there. They really fill the place with joy without compromising quality of service. There are quite a few activities on offer as well as the usual facilities one would find at... More 

Helpful?
Thank lee747
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Lee, Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’.... More 

usa
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 2, 2015

We arrived Sussi & Chuma about 2:30 pm after departing Botswana, going to Victoria Falls on the Zimbabwe side, and transiting through to Zambia. We were greeted with the traditional welcome singing. The reception area and gift shop are located in the front entrance separate from the other areas. We went to the communal living/lounge area for location and safety... More 

Helpful?
1 Thank sezme
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’.... More 

Sevenoaks
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 24, 2015

After a long flight from London via Jo'burg and no fewer than 3 lost bags (out of 6!) we weren't in the best of spirits when our excellent guide Lucson picked us up from Livingstone airport. He had his work cut out but his charm together with the beautiful setting of Sussi and Chuma lodge on the banks of the... More 

Helpful?
Thank Randl93
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, We're delighted you enjoyed your time with us and would like to thank you for your compliments to our staff and lodge - it has been passed on to the team here. We absolutely loved hosting you and would be happy to welcome you back to any of our properties in the future. You can keep up to... More 

Toronto
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 5, 2015

We stayed for 2 nights at Sussi and Chuma, after 4 nights at Sanctuary Puku Ridge. We stayed in a 2 bedroom house on the property which was beautiful and fully staffed, had its own pool and was air-conditioned. Because we stayed in the house, not the tented tree houses which were also available, we missed the outside noises from... More 

Helpful?
Thank MargMToronto
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Marg, Thank you for sharing your experience on TripAdvisor and for all the lovely comments. We're pleased you had a great stay with us. Our team loved hosting you and are eager to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook,... More 

Kuwait City, Kuwait
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2015

Ive said before I think the Sanctuary model is top notch and you cannot go wrong picking any of their camps. S&C was my third Sanctuary camp (have also been to Puku Ridge and Olonana) and they were each superb. They really make you feel like you are family and I felt so sad leaving the place. The tree top... More 

Helpful?
Thank Robert C
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Robert, Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon - we still have many more properties for you to enjoy :) You can also keep up to date with the latest news from Sanctuary... More 

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