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Sanctuary Sussi & Chuma

Certificate of Excellence
Mosi-oa-Tunya National Park, Livingstone 0100, Zambia
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Sanctuary Sussi & Chuma
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Sanctuary Sussi & Chuma
Sanctuary Sussi & Chuma
Sanctuary Sussi & Chuma
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145 reviews from our community

Traveler rating
    117
    17
    7
    1
    3
See reviews for
35
74
9
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Senior Contributor
41 reviews 41 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the deck of our Bush Pavilion we could see the beautiful Zambizi river. This camp was truly an experience. It is on elevated walkways to protect the natural habitat below and the feel is peaceful and at one with nature. The staff was amazing, a special shout out to Lezinah, Moses, Chris and Friday for their wonderful hospitality. They... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow! If you want to feel exceptionally well looked after and are looking for an extra special experience then this certainly meets the mark. An awesome location built on stilts on the edge of the Zambezi where you get hippos walking 10 m from your room and get to see amazing African sunsets from your balcony. A perfect location with... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, Thank you for you lovely feedback. We are thrilled that we could help make your honeymoon as special and memorable as possible! We hope to see you at one of our lodges again soon but until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for... More 

Johannesburg
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled to this destination as a group of 12 men for a work leisure getaway. We were fortunate that the dates we selected for our trip were off peak and we practically had the whole lodge to ourselves. From the moment we set foot into this Lodge, the staff were incredible. I've been all around the world, but never... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Eddy, We are delighted you and your colleagues had a brilliant time at Sussi & Chuma and thank you so much for your kind words and comprehensive feedback about the team and the camp - it is much appreciated! We loved hosting you and would love for you to bring your wife back to meet us one day! Until... More 

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow what a place. The minute you drive into the camp you are blown away by the location, the accommodation and the ambience, The staff are excellent (Arnold, Biswell and everyone whose name I cannot remember). They are friendly, knowledgable and know what they are talking about. They love their country and the special place they live and work. I... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Kathy, Thank you for the very comprehensive feedback, which we of course have shared with Elijah and the team. We are very pleased that you enjoyed your time with us at Sussi and Chuma and thank you for all you lovely comments. We hope to see you again soon at one of our properties, and until then you can... More 

Minnesota
Top Contributor
127 reviews 127 reviews
35 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed April 17, 2015

After arriving in Livingston from Jo'berg, S.A., we were greeted by Elijah, who would be our guide on our 2-day stay at Sussi & Chuma. He is a delightful personality and eager to help us plan our stay while in Zambia. After being greeted at reservation by Thamiwe, we were escorted to our room via a network of elevated walkways;... More 

Was this review helpful? Yes 3
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Kathy, Thank you for the very comprehensive feedback, which we of course have shared with Elijah and the team. We are very pleased that you enjoyed your time with us at Sussi and Chuma and thank you for all you lovely comments. We hope to see you again soon at one of our properties, and until then you can... More 

Johannesburg
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 7, 2015

The Good. Chuma 1 and 2 comes with a compliment of own staff. All meals at the house and flexible to needs. Staff service is excellent. Own pool ( however pool looks tired and rim above water line not cleaned) The great advantage when staying at Chuma and Sussy is that you have no helicopter or microlight noise pollution. We... More 

Was this review helpful? Yes 2
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor and we appreciate your feedback, which will be very useful to other potential guests. We always make sure the staff at the lodge get to see the customer feedback and they will be very pleased to see your thorough comments. We hope to see you again soon at one of... More 

Cape Town Central, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently took my parents to Sussi & Chuma and can't rave enough about the service and the quality of staff. This was my second trip to Sussi & Chuma and highly recommend it for those who want personalized service in a great location right on the Zambezi River. Luckson, our amazing and talented guide, met us at the airport... More 

Was this review helpful? Yes 2
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest, Thank you for your review, much appreciated! We are delighted that you and your parents enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search... More 

Mexico City, Mexico
Top Contributor
59 reviews 59 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is a late review as I stayed @ S&C back in 2009. However now that I'm considering going back to Africa this place came into my mind as one of my first options. The place is simply amazing. Luxury within an extraordinary experience @ Victoria Falls. I have travelled around the world and S&C is in my top 10.... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Guest Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us (in 2009) and thank you for your wonderful comments. We hope to welcome you back one day soon, with your wife! Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook,... More 

Kailua-Kona, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

Sussi & Chuma is fantastic! The staff is amazing, the individual huts immaculate, and the location, right on the Zambezi River is fabulous! My guide, Luckson treated me to a new experience each day and was excellent! We visited a school that Sussi & Chuma helps support, visited the village, did sunset safari cruises on the mighty Zambezi as well... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear Vicky, Thank you for taking the time to share your experience on Tripadvisor. We are very pleased that you enjoyed your time with us at Sussi & Chuma and thank you for all you lovely comments. We hope to see you again soon at one of our properties, and until then you can keep up to date with the... More 

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2015

My wife and I stayed here for three nights in early February. There is one thing certain - we're going to return! Everything about our stay exceeded our already high expectations. The staff were so friendly and the service was amazing. Our accommodation was perfect and the view from the pool and / or sundowner deck over the Zambezi was... More 

Was this review helpful? Yes 3
Sanctuary R, Manager at Sanctuary Sussi & Chuma, responded to this review

Dear John, Thank you for taking the time to share your experience on Tripadvisor. We are very pleased that you enjoyed your time with us at Sussi & Chuma and thank you for all your lovely comments. We hope to see you again soon at one of our properties, and until then you can keep up to date with the... More 

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