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Victoria Falls Waterfront

Sichango Drive, Livingstone 60407, Zambia (Formerly Zambezi Waterfront)
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Victoria Falls Waterfront
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Victoria Falls Waterfront
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194 reviews from our community

Traveler rating
    23
    82
    54
    20
    15
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27
51
34
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington DC, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Waterfront has got a prime location on the river, within the national park, and next door to the micro-flight operation. The riverview bar area is very atmospheric; the dusk river cruises departing from the hotel dock are well worthwhile and convenient; and the travel agency upstairs that can book all sorts of activities is extremely practical to have on... More 

Review collected in partnership with this hotel

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SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi Robert, Thank you for your 4* Review. As you have noted, we are in a great location both in terms of views over the Zambezi River and of the spray of Victoria Falls but also in a very convenient location in between Livingstone town centre and The Victoria Falls so we are nice and central to everything including the... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Good value in reasonably ocmfortavly tent with pool and ablution block close. Perfect base to explore the river, Falls and Livinstone town from. Waterfront appears over managed - too many chiefs not really adding any value - and the Safari Par a Excellence sales staff are deviously helpful

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SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi, Thanks for taking some time out to leave a review for us here on TA and for noting that we are good value. We are more of a budget accommodation but as well as self-camping and permanent tents (Adventure Village) we also have some lovely chalets with stunning views over the Zambezi River - something for everyone! Sorry that... More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting is truly lovely overlooking the Zambezi River and the grounds are nicely kept. However, the front flap (awning?) was falling down as the stakes to hold them up were not set up. The window flaps were down which meant that the inside of the tent was like an oven. There was no hot water in the showers assigned... More 

Was this review helpful? Yes 1
SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Dear Susana, Thank you for taking some time to review us here on TA and please accept my apologies that you were disappointed in the service that you were offered however I'm happy to hear that you liked the overall location and grounds of the lodge and found some of the staff members helpful and friendly. We did have a... More 

Gibraltar
Top Contributor
51 reviews 51 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here. Taxi to the city is quite cheap (35 Rands) and it is about 10 mins away. Resort is not very big, it is quiet and peaceful. Pool and outside area for eating has amazing views. Beware of the crocodiles whilst wondering around the resort! As rooms are quite close to the river shore. Hotel... More 

Was this review helpful? Yes 1
SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi Elizabeth, Thank you SO much for your lovely review, it is much appreciated! I'm glad that you enjoyed our lodge and facilities, you are right that you need to keep an eye out for wildlife due our stunning location on the banks of the Zambezi River and the fact that we are inside Mosi-Oa-Tunya National Park. The taxi's into... More 

Ghent, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a nice stay in the family room of the Waterfront and did a lot of activities with great thanks to the guide Oliver! They allowed us a late check out, which was nice so we still could go for a morning fishing trip. Rooms should have a ceiling fan instead of standing fans! Food was average and son... More 

Review collected in partnership with this hotel

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SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi Ghent, Thank you for taking some time out to write a review for us to take a look at. Great news that you liked your stay with us and the room, I'll pass on your comments to Oli - he''ll be very chuffed with that feedback thank you. Noted on the ceiling fans and wifi - both things that... More 

Boston, Massachusetts
Top Contributor
137 reviews 137 reviews
70 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here on a short "mini-vacation." I stayed in "Adventure City" which are canvas tents with two beds squeezed into them...but since it was only me it didn't matter. The tents are VERY basic, but do have electricity and a fan. I have not seen the chalets or the hotels - the tents are an inexpensive option and I... More 

Was this review helpful? Yes 1
SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi, Thank you for this feedback, we really do take these reviews seriously and so I will take all of this on board and communicate to our teams for improvements where necessary (especially the inappropriate music - I'm very sorry about that as it does not sound good). You are right that we have self-camping (bring your own tent) as... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Improve the menu and coordinate the shifts by passing on information to the team taking over. We were almost denied our dinner that was part of the package as the people on duty were not informed. Otherwise good n peaceful place

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SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi Temba, I'm glad that you enjoyed your stay and enjoyed the peace and quiet of the river. Thank you very much for your feedback, I will most definitely speak to the team in the restaurant and our duty managers. They have handover meetings before each shift precisely to stop this sort of thing from happening so I'm very sorry... More 

South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Unfortunately we were put in a room far away from the rest and upstairs. The room was nice with a nice view. We didnt spend too much time at the hotel as we took many trips but the staff were very friendly and helpful in arranging the transport for our trips. We live in South Africa but... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Dear Sandry, Thank you so much for your informative and helpful review. You are right in that Zambian people are friendly, one of our many advantages here is the people and the fact that Zambia is a very safe (relaxed!) Country. We have a huge variety of rooms and they really do have lovely views, whether river facing or not.... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 14, 2015

We always enjoy staying at the deck and drink and eat. Very cosy. Food is tasty but please change or increase the menu. Same old for years. And please we understand you love music from the 80 change it. It becomes too much only to see and hear every time the same old music from the 80's.

Was this review helpful? Yes
SafariParExcellence, Manager at Victoria Falls Waterfront, responded to this review

Dear Si, Great news that you enjoy our beautiful deck with amazing views over the river for some food and drinks. We do keep our menu updated but also certainly keep the firm favourites (chicken wrap anyone?!) on there as well. we have recently employed a new front of house manager who is taking a look into the restaurant and... More 

Stoke-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 11, 2015

I was on a camping trip through Africa and spent three nights here using the permanent tents. Very good for day trips out, and many adventure sports. Large bar area, and all located by the river. Needless to say, the falls were the reason most people were there. Nothing special to recommend it, but it is probably a cut above... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SafariParExcellence, General Manager at Victoria Falls Waterfront, responded to this review

Hi, Thank you for leaving a review here on TA for us and great news that you enjoyed your time in Livingstone. Waterfront is definitely a central hub of activity with easy access and good transport to all of the activities (most include transfers), Victoria Falls and Livingstone town - a great central location. Our bar and restaurant area do... More 

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