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Lotus Muine Resort

Quarter 5 | Phu Hai Ward, Phan Thiet, Vietnam
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1 room 1 adult
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Lotus Muine Resort
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64 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Warning to anyone that does not speak Vietnamese - the ladies behind the desk are probably trying to scam you out of your money. Let me explain what my family and I went through when we arrived. I had previously booked a single room here for my sister and I. We're coming from NYC and visiting family in Vietnam, but... More 

Helpful?
Thank Jen L
Hong N, Quản lý bộ phận lễ tân at Lotus Muine Resort, responded to this review

Dear Ms. Jen L, Thank you for your stay at Lotus Muine Resort & Spa! Regarding to your review, We did checked our data and would like to make it clear as below: Your Original booking was 2 room with max 4 adults. However your family checked in with 7 adults + 5children so that Receptionist suggested you to arrange... More 

Istanbul, Turkey
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

I stayed here 1 night with my visiting family. We got in early from the train and were given 1 of our 2 rooms to relax in before lunch. When we returned from lunch, the other was ready. It's a bit far from town but not a long taxi ride. The staff was friendly and helpful. I don't think they... More 

Helpful?
Thank ginkiecat
North Highlands, California
Level Contributor
2 reviews
5 of 5 stars Reviewed November 9, 2015

resort is beautiful place for any couple , we have great time at here . You could make something romance for your girlfriend with staff's help . beach is wonderful place which organize wedding or engagement on the beach . swimming pool is so cool . beside room is clean and warm with LOTUS's decor . i will come back... More 

Helpful?
Thank TracyLe2014
Hong N, Sales Online at Lotus Muine Resort, responded to this review

Dear Tracy Le, Warmest greeting from Lotus Muine Resort & Spa. Thank you for your heart felt and warm recommendation of our place. We try to give the best to our guests and ensure that they feel comfortable and looked after. It would be our pleasure to have the chance of welcoming you again at the Lotus Muine Resort &... More 

Chiang Mai Province, Thailand
Level Contributor
373 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed September 26, 2015

I have been in Muine for more than 2 and a half weeks and spotted lots of different places around Muine. I wanted to stop and do some work on my computer while enjoying the scenery and beach. I arrived at the Resort and i ask for a place on the beach. I never got service and people at the... More 

Helpful?
Thank 442joseph
Hong N, Sales Online at Lotus Muine Resort, responded to this review

Dear Mr. Joseph, Warmest greetings from Mui Ne! On behalf of Lotus Muine Resort Spa staff and management, we apologize for the inconveniences caused during your visit. We treat all guests, whether outside or in house with equality. If possible, could you notify us the exact day of your visit so we can pinpoint the problem and resolve it so... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

We arrived late but that wasn't a problem - shown our room then went to restaurant for a meal - we were the only ones left as is was so late but felt very welcome. The next morning opening the curtains to see the sun shining on a beautiful beach and blue South china sea was awesome. The staff were... More 

Helpful?
Thank Oivatoikka
Hong N, Sales Oline at Lotus Muine Resort, responded to this review

Dear Oivatoikka, Warmest greeting from Lotus Muine Resort & Spa. Thank you for staying with us at Lotus Muine Resort & Spa and for taking your time to share your impressions. We are very delighted and very proud to have make your stay a relaxing experience and I am grateful for your kind words. I Will share them with our... More 

Wodonga, Australia
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed July 6, 2015

Located in Ham Tien rather than Mui Ne this hotel was a lovely escape from the hectic atmosphere of Ho Chi Minh City. Using a private car and making one stop took us 5 hours from HCMC. The resort itself is located on a quiet street next to another resort. This is good in that it allows for a secluded... More 

Helpful?
3 Thank AnhNguyen85
Hong N, Sales Online at Lotus Muine Resort, responded to this review

Dear Anh Nguyen, Greetings from sunny Lotus Muine Resort & Spa! It was a pleasure having you with us in our resort last week and we thank you for leaving a kind Comment on Trip Advisor. We are delighted to receive your positive comments about our resort and our different services. They provide great encouragement and motivation for our teams... More 

Glasgow, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 1, 2015

Check in lasted 2min,nice and easy ( need to leave passport in reception,not a problem).Room very nice,comfy,walk in shower,can see ocean too. Breakfast OK,plenty to choose from,making omelet if you with.A bit expensive ( cup of coffee 46.000vnd) but 30-40K with taxi and you in nearest town plenty restaurants,shops.Had Thai massage-what a brilliant service.Beach nearby ( a bit rocky but... More 

Helpful?
1 Thank Papartynas
Hong N, Sale Online at Lotus Muine Resort, responded to this review

Dear Papartynas, Warmest greeting from Lotus Muine Resort & Spa. Thank you so much for your comment, your comment is very important for us to improved our services. I'm glad to hear that you had a pleasant with us and we are so sorry about the beach. We will working on our beach soon to served our customers in the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

Excellent service from start to finish. We most (maybe all?) rooms have an ocean view and they all overlook the pool that sits in the middle of the resort. There are tons of trees and well-manicured lawns, so it's a great escape from the city. The restaurant food was excellent and the service was perfect (there when you needed them... More 

Helpful?
1 Thank Jemison F
Management response:

Dear Jemison F, Warmest greeting from Lotus Muine Resort & Spa. Thank you so much for sharing your good experience at Lotus Muine Resort & Spa with others. It is really a great reward for our efforts. We are delighted to learn that you like our room, pool, garden and restaurant, as complete satisfaction is our goal. We look forward... More 

Ho Chi Minh City
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 27, 2014

Upon check in at the counter, the guy who is supposed to check us in is interrupted by another check in attendant who seems to be not friendly. She asked me to pull my email to show the booking reservation and that the identification cards we showed is not a proof that we have reservation although their systems already have... More 

Helpful?
3 Thank walter-hcmc
Mui Ne, Vietnam
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

I stayed in Lotus Muine just for 1 night, the first impression is the smile from the male receptionist, he greeted me by my name even I did not came there before. They have an amazing sea view from Lobby, The room is ok with nice decoration, new facilities and seaview from my bed, Breakfast is also ok for me... More 

Helpful?
1 Thank MuineHotelsAdvisor
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