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Park Diamond Hotel

Nguyen Tat Thanh Street, Hung Long Ward, Phan Thiet 08462, Vietnam
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1 room 1 guest
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Park Diamond Hotel
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59 Reviews from our TripAdvisor Community

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Traveler rating
    17
    21
    12
    5
    4
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19
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Russian first
  • Vietnamese first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (16)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (23)
All months
1 review
5 of 5 stars Reviewed June 7, 2015

I have been the from 5-7 June 2015 and I experience that this hotel is equip with good service, nice place, good for city view and sea view. It is near beach easy for someone wants to swim or get fresh air from the sea.

Was this review helpful? Yes
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Vibol K, Thank you so much for your very nice reviewed to our Park Diamond Hotel, that's motivation to help us improved our service better day by day. If you need any information or assistance, please do not hesitate to contact us for any further assistance during your trip at reservations@parkdiamondhotel.vn. And we do hope to welcoming you back... More 

Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 1, 2015

Because you are a 4 stars hotel, the Front Office staff+ F&B staff needs + HK staff needs to be more improved. When I checked in, receptionist didn't introduce about the hotel and services after checking-in (pool, restaurant, spa, gym...) Especially, shouldn't discriminate on guest (Vietnamese or foreigner). Execept for Mr Trung - bellman, he was always happy, friendly, eager... More 

Was this review helpful? Yes 4
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear MS NganHien, Thank you so much for your reviewed. Our bellman,Trung is very happy when I sent your reviewed to him and also we always remind all of our staff to give our customer the best service for their trip, your reviewed also help us improved our service better. We do hope to welcome you back to our Park... More 

Ho Chi Minh
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 17, 2015

Great place to be if you want affordable place to stay and convenience location to travel around Phan Thiet City. Great view of the ocean and the city from roof top. Clean and neat with friendly service and a pool for kids to enjoy. You can do your morning walk alone the ocean or go for a dip or just... More 

Was this review helpful? Yes 1
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 23, 2015

I' m absolutely disagree with the 4-star rating for this hotel. New owner and new staff with a 2-stars service or less. Staffs need to be more friendly and responsive to service request especially the receptionist desk and house skipping service. I don't know how they called themselves a 4-stars hotel with that kind of lousy services like that????

Was this review helpful? Yes 3
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Mr Victorhannah, Thank you for your comments to our hotel. We knew and understood why did you send us bad comments because service of hotel was not same to your last trip. It made you dissapointed. We will improve more and more to get better service. We believe you will get better experience for your rest of staying days.... More 

Travelers are raving about these Phan Thiet hotels

Ho Chi Minh City, Vietnam
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 4, 2015

Rooms are clean. Buffet is ok. Rooms in 10th floor have great view of the ocean & city. Good coffee shop in the other hotel nearby. Easy to find local food in town. No motorbike rental service, but easy to get a taxi. Travellers must walk across the street to go to the beach. Great park's across the hotel. The... More 

Was this review helpful? Yes 1
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Ms Julie_nguyen1985, Warmest greeting from Park Diamond – Vietnam. We would like to thank you for sharing your nice experience about your staying at our hotel. As offical law, we could not provide motorbike rental service because of guest safety. We are so sorry about that. We hope you satisfied at our beach service. We will pay more attention... More 

Ormond Beach, Florida
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 26, 2015

I always seem to end up enjoying my stays in Vietnam and this was no different. The hotel breakfast was decent and dinners were expensive by area standards, but fairly good. There were some issues with English at the front desk, but I perceived that everyone was doing their best. There is a beach just across the street, and although... More 

Was this review helpful? Yes 1
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Mr/ Ms Collette Travel 1, Warmest greeting from Park Diamond hotel – Phan Thiet – Viet Nam, On behalf of hotel management board, I would like to thank for your choosing our hotel as your destination. We knew there were a lot of garbage at Park, especially in Lunar new year period. we are so sorry because we could... More 

London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed February 23, 2015

Good location, the hotel has a nice swimming pool with a decent bar / food at seat service. The only downside can be finding a lounger that isn't broken, many of them will not recline so are horizontal at all times. Large selection of food breakfast at breakfast. Evening meals were edible, not great. The vibe of the restaurant is... More 

Was this review helpful? Yes 1
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Mr/ Mrs The_tripad, Warmest greeting from Park Diamond hotel – Phan Thiet, On the behalf of Park Diamond, we would like to thank you for your comments of your recent stay at our hotel and taking time to tell us about our interior matters. You have got bad experience at our hotel in your staying period. We are so... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

I would never stay here again, i booked a room for three people online which supposedly includes a double bed and a single bed. We got a double room with a rollaway bed... The rollaway bed is extremely unconfortable!! When we asked the staff they told us there was no more rooms left... Ok fine... We asked for an extra... More 

Was this review helpful? Yes 1
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear , Dear Ms Julie N, Thank you for your choosing Park Diamond hotel as your destination. We are sorry because you felt disapointed for our service. We have used solar energy for hot water. Unfortunately, heat pump system was damaged in those days. The problem was unintended but we also recognize we was not good at maintening our system.... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

Wonderful hotel a block throw from beach - good place to people watch the locals - breakfast buffet is amazing - dinner is wonderful for moderate price - excellent cafes around the corner - avoid flashy restaurant on opposite corner

Was this review helpful? Yes 1
Pauchy, Người quản lý at Park Diamond Hotel, responded to this review

Dear Lize K, Thank you for your staying with us and your nicely feedback about our hotel. Your satisfaction was motivation for us to more development. We try our best to satisfy our customer day by day. We are sure you will have more satisfaction for next time you come back to us. We hope to welcome you back again... More 

Saigon
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

My family stayed here in July for 3 nights as it is not far from our friend's family in Phanthiet city, then we can visit them. The room was big and good view to golf course and the sea but we found ants in our room and we called to change but still had some another one. Hardly to enjoy... More 

Was this review helpful? Yes 1
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