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Grand Mercure Danang

#12 of 137 Hotels in Da Nang
Certificate of Excellence
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Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Grand Mercure Danang
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Grand Mercure Danang
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275 reviews from our community

Traveler rating
    150
    92
    22
    5
    6
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48
72
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76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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    (72)
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Bridgend, Wales
Top Contributor
63 reviews 63 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very new looking hotel, funky reception and nicely designed interior. We had a standard room overlooking the bridge, which looks great at night (keep an eye on the dragon bridge just down the river at around 9pm on weekends - it breathes fire!). Hotel breakfast was pretty extensive and good quality, all staff we dealt with were friendly and efficient.... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear M4RK_H, Xin Chao from Grand Mercure Danang! Thank you for sharing your experience during your recent stay with us. We are truly grateful for your appreciation of the friendliness and efficiency of our staff, funky and nicely designed reception area, great overlooking views of the bridge from your room and extensive breakfast variety. Your encouraging review and comments shared... More 

Seoul
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We usually stay at the Pullman which is part of the same group of hotels but we had no regrets staying at the Grand Mercure. I stayed with my father and my two year old boy in a room on the 14th floor with a great view towards the bridge and the coast. We enjoyed an airport pick up and... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Planetkimchi, On behalf of Grand Mercure Danang we thank you for rating us 5 stars here in TripAdvisor and for being a loyal guest to our Accor properties. We are much delighted and happy to know that you and your family had no regrets on choosing our hotel as your accommodation of choice on your return here in Danang.... More 

Washington DC
Top Contributor
92 reviews 92 reviews
28 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We cannot say enough about the friendliness and helpfulness of the staff. We used the hotel for a 1-night transition and had a great stay. We did pay extra for the Privilege Lounge and utilized it for afternoon tea, cocktail hour and breakfast..breakfast is excellent. Taxis to town are quick and very, very inexpensive for dinner. Our tip is not... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Stayed at Grand Mecure in Danang for 11 nights. We felt like we were leaving home when we left. All the staff are amazing, so friendly. Infinity Edge pool that is so refreshing. Tip: Pay the extra and use the Privilege Lounge. Well worth it. Fresh Rice Paper Rolls and Danang Noodle Soup are to die for. Free hotel car... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear TripAdvisor Member, Thank you for choosing Grand Mercure as your home in Danang for 11 nights and for sharing with us your experience here in TripAdvisor. Our aim is to exceed guests' expectations and is truly a delight knowing that you found our service excellent, convenient and worth it during your “awesome holiday” with us. We aim to deliver... More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A beautiful hotel with stylish modern design and attractive decor, located in a nice area and not far from shops and restaurants in Danang. The staff are very friendly and the food is good. Access to the beach and Hoi An is easy.

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Marilyn L, Xin Chao from Grand Mercure Danang! We are truly grateful for your great appreciation about the friendliness of our staff, stylish and convenient accessibility of our hotel to the city and beach including the food that we humbly serve. Your amazing kind words truly inspire the team in being the best on what they can offer to... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Superb hotel, clean and spacious rooms, very helpful and very friendly staff, and fantastic spa facility. Massage was absolute luxury. Hotel is a short taxi ride into town and local attraction tours can easily be arranged from hotel foyer. Dim Sum special in restaurant which was truly scrumptious. I highly recommend this hotel.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Louise R, Greetings from Grand Mercure Danang! Thank you for taking the time to comment your enjoyable stay in our hotel. Your encouraging review and comments shared regarding your recent stay and appreciation on the our friendly and helpful staff, fantastic facilities of our Karma Spa, clean and spacious rooms, the sumptuous Dim Sum special delight at our Golden... More 

Cheltenham, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 4 nights at the hotel. The hotel is a 10 to 15 minute drive from the airport. Check in was friendly, quick and efficient after a long journey to Da Nang. My room was spotless and in excellent overall condition. Service was consistently good to excellent and always friendly. I recommend the Grand Mercure (Particular thanks to... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very enjoyable stay indeed. We were staying in a suite which was very well appointed, with a luxurious bathroom and a separate lounge area. Our room also gave us access to the 'Privilege Lounge' where we enjoyed canapés, free wine and beer in nice surroundings. Also had a spa treatment which was first class. Highly recommended hotel.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear 707gregr, Greetings from Grand Mercure Danang! Your pleasant words about the hotel's well appointed and luxurious suite room, Privilege Lounge access benefits and first class Spa treatments are truly delightful. I will surely share this to the entire team, most especially with our professional Karma Spa Ambassadors. This will definitely inspire everyone to continue on providing the best quality... More 

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoy very much our stay at anytime here. Room is big and nice set up especially the comfort bed and amazing city view. Well design hotel. Staffs are professional and very friendly. Good location to the city and to the beach side.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Phoebe T, We are delighted that you have appreciated our nice and comfortable room set-up, professional-friendly staff and the hotel's convenient location to the city and beach. Thank you for choosing the Grand Mercure as your accommodation here in Danang. To welcome you back on your next future trip in Danang would be our great pleasure. Kind regards, Mr.... More 

Baltimore, Maryland
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My sense is that this is primarily a business hotel. It's very international and we had some trouble getting/giving information because there were not very many staff people who could speak English well. It's very nice, but in a bit of a strange location that feels like it's on the cusp of redevelopment. Great views of the city out of... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear SLH20, Xin Chao from Grand Mercure Danang! Thank you for your feedback about your recent stay with us. We have noted your valuable comments and we truly appreciate this kind of feedback to help us enhance our level of service. We have been conducting regular hospitality English classes to all our staff enhancing their conversational and understanding skills. Rest... More 

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