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Grand Mercure Danang

#14 of 151 Hotels in Da Nang
Certificate of Excellence
4.0 of 5
Hotel website
Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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1 room 1 guest
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (91)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (72)
All months
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel with a group of 13 from Australia. We were welcomed on arrival with a cool drink and booking in was easy. Rooms on the 11th floor all had great views and were very spacious. Our arrival was late 9.30 in the evening and the restaurant staff cared enough to stay on and give us dinner. We... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Wendy S, Warmest greetings from Grand Mercure Danang! Wow, this is a true blue delight award to our team. We are so happy to hear that you and your friends had a great stay at Grand Mercure during your passage in the Central Coast of Vietnam. I also add a chance to talk with some of you and the... More 

Da Nang, Vietnam
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I opted to celebrate my birthday with a friend here last April and I was very happy with how the FO provided me with such accommodation and privileges to celebrate. I really prefer silence on my birthday and art appreciation. The bridge was astounding as I take advantage of the gym. The food was awesome and had a great time... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Miguel L, We are truly happy to know that you and your friend have chosen Grand Mercure Danang to spend your birthday last April and for your appreciation on our hotel cuisines and accomodating staff. We definitely hope and look forward to have the pleasure of welcoming you back and usher you into yet another awsome experience with us.... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Modern hotel with a fantastic view of a bridge designed by an Italian that changes color at night. Midway between downtown and My Khe beach. If you prefer a quiet place to relax or do business, this is the place to be.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Angel K, Greetings from Grand Mercure Danang! Thank you for kind feedback about your recent experience with us. It always gives us great pleasure knowing that you have found our hotel very relaxing for both business and leisure travelers that prefers on having a very tranquil and peaceful environment. We hope and Look forward to welcoming you back once... More 

Central America
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had an opportunity to stay and attend to an event here. The hotel has pick-up bus so I went straightly to the hotel from the Airport. Check-in was quick and staffs were really friendly. Room was clean and neat. All my request about the privacy was satisfied. (No sound) Golden Dragon Restaurant has one of the best DimSum Ive... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Austinana88, What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback and appreciation of our hotel and quality of our services. It will be our pleasure to welcome you back in the near future. Kind regards, Mr. Alistair Quibuyen Executive Assistant Manager More 

Cascade, Idaho
1 review
5 of 5 stars Reviewed 4 weeks ago

I visit Danang twice a year for business and always stay here. I have never been in the summer before when the hotel was full. Even with so many people here, I was so impressed with all the staff's attention to every detail. They truly take customer service to a new level. I also love that the hotel has a... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Linda S, Thank you for always choosing Grand Mercure as your preferred home in Danang. It brings us great joy knowing how impressed you are on the attentiveness of our staff and quality of our service although the hotel is on a busy summer season. It is indeed that Grand Mercure Danang and the rest of our team is... More 

Northants
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 12, 2015

During our trip through Vietnam we needed to spend some time near Da Nang and Hoi An. Checking on facilities and availability we came across the Grand Mercure. It looked just like any other large foreign-owned hotel at first but we were immediately impressed by our welcome at the front desk. They understood perfectly well that almost before saying hello... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear eurorrocket, Greetings from Danang, Vietnam! What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback and appreciation of our product and services as well as giving us a five star rating on Tripadvisor. I, along with Lê Thanh Nghi and the rest of team thank you for choosing... More 

Danville, Ca
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

The hotel picked us up at Da Nang airport, gratis. (Book ahead on line). Our flight from Ho Chi Minh was over 1 hour late but the hotel driver waited. The hotel is contempory and beautiful but in an isolated area on the river. Rooms were spacious with grand views of the colorfully lit bridges over the river. The pool... More 

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear TomBrodehl, Greetings from Grand Mercure Danang! Thank you for kind feedback about your recent experience with us. It always gives us great pleasure knowing that you have enjoyed your stay and that you have found our hotel contemporary and your appreciation of having a great view from your room overlooking Danang’s colorful lighted bridges. We hope and Look forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2015

I always stay in this hotel for my business trip in Da Nang. The hotel is located in a small quiet island, around 15 minutes to the city centre by car and around 10 minutes to the airport. This hotel provides very good service. Staff are well trained. Especially, the staff working in the ground floor restaurant. Rooms were clean... More 

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Eric L, Thank you for always choosing Grand Mercure as your preferred home in Danang. It brings us great joy knowing you fully enjoy your stay with us each time, as well as your appreciation on our International breakfast variety, hardworking and well trained staff, great view from your room and convenient hotel location that truly is indeed a... More 

Phnom Penh, Cambodia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 25, 2015

A business trip to Da Nang and I was booked in the Grand Mecure Da Nang. Its a terrific and modern hotel, really friendly and helpful staff, good facilities, very nice rooms and internet. Restaurant (paid breakfast) and dinner were excellent. I settled the bill personally and was very pleasantly surprised at the cost for room, dinner and breakfast, rather... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Chris N, We are delighted that you have enjoyed your stay at Grand Mercure Danang along with your appreciation of the hotel's modern setup and facilities, helpful staff, and the reasonable price-point we offer. On behalf of our team, we thank you for choosing our hotel as your accommodation of choice and for your assurance of your return in... More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

I was very pleased with Grand Mercure hotel, stayed here after 3 day, new build hotel, very modern, is slightly separated a bit but I liked it, fresh air and very quiet. Great breakfast with lots of delicious drinks, I really liked the river scenery which was just next the hotel The staff speak English well , helped me a... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear kevin b, Greetings from Danang, Vietnam! Thank you very much for sharing your 3 night experience with us here in Trip Advisor. Your pleasant words about the hotel's modern interiors, quiet and peaceful ambiance, breakfast buffet and our helpful staff definitely motivates and inspire everyone to continue on delivering the best quality service Grand Mercure Danang has to offer.... More 

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