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Grand Mercure Danang

#16 of 168 Hotels in Da Nang
Certificate of Excellence
Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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1 room 1 adult
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Grand Mercure Danang
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379 Reviews from our TripAdvisor Community

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Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is new but our room on the privilege level was falling apart. We had a suite with a great view but when you close the door paint falls off, both the reading lights were not working, fixtures in the bathroom would fall off. Not enough toiletries supplied. We went down on new years day for breakfast and it... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank RShobha
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Rshobha, Thank you for taking the time to tell us about your experience in your recent stay with us. We do take note of your review here on TripAdvisor and we are very surprised to hear that there were issues that you faced with your room and its condition, since we have not been made aware of any of... More 

Ho Chi Minh City, Vietnam
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have never stayed here but usually eat at two restaurant in this hotel. Good food at buffet restaurant on ground floor, especially nicely set up BBQ on Friday. Dim Sum in Chinese restaurant is wonderful. Great service, great staff members. Would come back here.

Helpful?
1 Thank HNAUTUMN29
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear HNAUTUMN29, Greetings from Grand Mercure Danang! It is such an award to know that you chose our hotel as a dining venue even when you didn’t stay with us. Your kind words about the great services and our staffs truly delight us and your appreciation will be shared with the entire team, especially F&B Team. Thank you for taking... More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After trekking across different areas of southeast asia, I needed time for myself to just relax and re-energize myself. The Grand Mercure was the perfect spot for me. The staff was very attentive. The breakfast had a wide array of good choices. I was very impressed to say the least. After a few days there, I ventured onwards to Hoi... More 

Helpful?
1 Thank Dreamweaver1066
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Dreamweaver1066, Wow, this is such warmth to our heart to know that you chose Grand Mercure Danang as your relaxing and re-energize place after trekking across different areas in South-East Asia. With a person who has travelled to many places like you, we really feel happy and touched to know we could provide you with attentive staffs and an... More 

Madrid, Spain
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is located near the river, a little outside of he city. New building, rooms are small and quite simply decorated. As an Accor Platinum member I didn't have an upgrade to a suite. The lounge is very good for breakfast, not very exciting for evening cocktails. e have been attended really well by Ms Lan who is a gracious... More 

Helpful?
Thank Roberto S
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Roberto S, Greetings from Grand Mercure Danang! Thank you for taking the time to review our property/business. We truly value the opinions of our customers and we are constantly doing our best effort to review all aspects of our guest comfort. Your kind words about the view from the room and the breakfast at Privilege Lounge, especially about Ms.Lan... More 

Lisbon, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

I've travelled with my girfriend and we States on this hotel for 2 nights. The hotel is nice and modern. The facilities are very good the staff is very friendly and the breakfast is great. Location is a bit far from the city centre. By walking is around 2-3km. We went by walk and it was OK. By táxi is... More 

Helpful?
1 Thank xkto
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear xkto, Greetings from Grand Mercure Danang! On behalf of Grand Mercure Danang, we thank you for your 5 star rating in TripAdvisor and we are truly grateful for your appreciation about the modern facilities, our friendly staffs and the great breakfast. Many guests love our hotel’s location because it is on the private land and right at the hub... More 

Irvine, United Kingdom
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 5, 2016

The Grand Mercure hotel of Da Nang is a four star hotel in a nice location away from the city centre , 2$ tax fare will have you in the centre in five minutes. Very pleasant place to stay with reasonably spacious rooms and lovely bathrooms though I don't like the glass wall between bedroom and bathroom even though a... More 

Helpful?
Thank VIncent210949
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Vincent210949, Warmest greetings from Grand Mercure Danang! We would like to thank you for taking the time to inform us of your experience in our hotel. We are also very grateful that you chose our hotel as your accommodation choice In Danang. Thank you for your encouraging review and comments regarding the spacious rooms, the bathrooms and our excellent... More 

Melbourne, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Grand Mercure Danang The location isn't ideal however saying that Danang is more a vase from were you take day trips, so being 3km from the city centre isn't a bad thing. You are only 23km from Hoi An and 70km from My Son. The hotel it's self is excellent, room, services and staff are all A class!

Helpful?
1 Thank Hayley B
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Harley B, Great greetings from Grand Mercure Danang! On behalf of Grand Mercure Danang, we thank you for your 5 star rating in TripAdvisor and we are truly grateful for your appreciation about the A-class services, room and staffs. Your kind words shall be shared to the entire team. Our hotel’s geo-location is right at the hub of Danang... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

We checked in a couple of nights and found the hotel is great. It is comfortable and has a good view of the bridge and the river. The staff are helpful and friendly especially when we seek help from them as we have problem understanding the driver who doesn't understand English. Would Recommend!

Helpful?
1 Thank SporeTravelGirl
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear SporeTravelGirl, Warmest greetings from Grand Mercure Danang! Thank you very much for choosing to stay at Grand Mercure Danang. We are glad to know you had an enjoyable stay with us. We take note on the driver feedback that are most probably from the taxi services as we sometimes have this comment. Please note that we have hotel transportation... More 

Weilrod, Germany
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

Stayed @ GM for three nights over xmas. Not easy to find xmas celebrations in VN but at Grand Mercure they offered a great xmas buffet with entertainment all at reasonable price (keeping in mind that it is a 5 star hotel). Not all Staff 100% fluent in English but always someone to help. I assume not many foreign tourists... More 

Helpful?
1 Thank N B
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear N B, Greetings from Grand Mercure Danang! Thank you very much for choosing Grand Mercure Danang for your recent stay. There is nothing we love to hear more than our guests appreciating our services and having great experiences while staying with us. Your kind words about the delightful Christmas feast, helpful staffs, great room-services will be shared to the... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

My most recent visit to the Grand Mercure was once again very special, the Grand Mercure staff have become family and my home away from home. My new special friends have a special place in my heart...and my new home. A very special thank you to Thảo, Hien and Van :) Frank Brown

Helpful?
3 Thank Frank B
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Mr.Frank Brown, Xin chao again from Grand Mercure Danang! We love to hear that you have had another special stay in Grand Mercure Danang and thank you for choosing us as not only your favorite accommodation in Danang but also your second home. Our staffs talk about you and the good time they had with you all the time.... More 

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