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Grand Mercure Danang

4.0 of 5 Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Certificate of Excellence 2014
Grand Mercure Danang
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Grand Mercure Danang
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258 reviews from our community

Traveler rating
    138
    87
    22
    5
    6
See reviews for
46
65
26
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
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    (56)
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    (58)
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    (73)
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    (71)
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights due to a late arrival into Danang and an early departure from Danang. There is free shuttle service to/from the airport, the rooms are very clean and the bed is generally comfortable (though I found beds in Vietnam to be generally harder than I am used to), the service was good, the... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Milly18, Warm Greetings from Grand Mercure Danang! We are truly grateful for your appreciation about the cleanliness and comfort of our rooms, well equipped gym and complimentary airport shuttle service. We have extended our shuttle services by providing complimentary trips to the beach and the city on scheduled timings in order for guests to extensively enjoy our services and... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was fine, and the service was friendly enough. The location seemed pretty isolated, but they were very friendly about getting me taxis that were reasonable in price to take me around town. I didn't try the breakfast. The fitness center was decent. The wifi didn't work reliably in my room, but it worked well in the lobby.

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear jake92108, Xin Chao from Grand Mercure Danang! We would like to thank you for taking the time to inform us of your experience in our hotel. We are also very grateful that you chose our hotel as your accommodation choice In Danang. Your feedbacks help us to improve and make better our products and services to provide our guest... More 

Melbourne, Australia
Top Contributor
88 reviews 88 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The view from our comfortable room of the river and bridge was amazing. The staff were extremely friendly, accommodating and helpful. I left my mobile phone in a taxi and they managed to track the driver down and to get him to bring my phone back. A little bit out of town which means a long long walk or a... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear MJ_OZ3000, Greetings from Danang, Vietnam! Thank you for taking the time to comment your enjoyable stay in our hotel. Your encouraging review and comments shared regarding your recent stay is duly noted. It is indeed that each and every individual of Grand Mercure Danang is determined to provide all guests the best genuine service even if it takes them... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

Recently spent two nights 3 adults, room was great and roomy, food excellent, loved the french patisseries. Hotel staff helpful and friendly, great foyer area, taxis seemed to take long route to Hotel from City and beach area. Best Hotel on our Vietnam tour Allan Selkirk Perth Aust

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Allan S, Xin Chao from Grand Mercure Danang! Thank you for taking the time to comment your enjoyable stay in our hotel. Your encouraging review and comments shared regarding your recent stay is duly noted and have been passed on with the entire team. This will certainly motivate them to keep up the good work. The distance to the... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 11, 2015

I went to Da. Nang with my wife for a few days in Jan. It was the colder season and off peak for travelers there. We wanted to experience the local culture so we did not stay at a resort. While we experienced a lot of the local culture and the sights of Hoi An, we got the best local... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear donaldma, Greetings from Danang! It truly warms our hearts knowing of your great appreciation about our helpful ambassadors at the Privilege Lounge. It is indeed that each and every individual of Grand Mercure Danang is determined to provide all guests the best genuine service even if it takes them to go out of their expertise. I will surely share... More 

Ho Chi Minh City, Vietnam
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 7, 2015

The hotel is on a quiet island with nice neighborhood of all villas. Very friendly and attentive staff, modern interior decoration, the room was clean and in good condition, nice view. The breakfast buffet on ground floor was good with plenty of food, mix of western and Vietnamese. There are some good local restaurants on the island, in walking distance,... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear CamelliaSG, Greetings from Grand Mercure Danang! Your pleasant words about the hotel's modern interiors, clean and good conditioned rooms, plentiful breakfast buffet offerings and our friendly and attentive staff surely motivates and inspire everyone to continue on providing the best quality service Grand Mercure Danang has to offer. I will definitely share your valuable comments to the entire team.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

This is a newly-built hotel in Danang and I was indeed impressed by the modern stylish lobby and the extremely friendly staff. You must stay with them for your stay in Danang! Before my arrival, I had frequent communications with the reservation department (&Mr. Vo) regarding my stay, as it was for a short over night stay for flight transfer.... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Bill W, Greetings from your home in Danang! What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback and appreciation of our product and services as well as giving high recomendations to others of our hotel that may read your comments on Tripadvisor. I, along with Mr. Quy,... More 

Hoi An, Vietnam
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 28, 2014

i stayed here only one night with my partner, the hotel decoration is nice colorful, breakfast is good, the wifi is free. My room is upgraded to vip floor 21 with a free drinking lounge during 5 to 8 pm, other time is free for coffee and sweet cake. my room has a nice looking to a nice bridge and... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tour Manager T, We are delighted that you and your partner have appreciated our colorful ambiance, breakfast, complimentary internet wireless connectivity and the VIP upgrade. Thank you for choosing the Grand Mercure as your accommodation here in Danang. To welcome you back on your next future trip in Danang would be our great pleasure. Kind regards, Mr. Alistair Quibuyen... More 

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Additional Information about Grand Mercure Danang

Address: Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Da Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Danang 4*
Number of rooms: 272
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Also Known As:
Mercure Danang Hotel Da Nang
Hotel Style:
#7 Family Hotel in Da Nang
#8 Romantic Hotel in Da Nang
#9 Business Hotel in Da Nang
#10 Luxury Hotel in Da Nang

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