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Grand Mercure Danang

4.0 of 5 Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Certificate of Excellence 2014
Grand Mercure Danang
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Grand Mercure Danang
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255 reviews from our community

Traveler rating
    136
    86
    22
    5
    6
See reviews for
46
64
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
  • All months
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  • Mar-May only
    (56)
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    (58)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (68)
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Melbourne, Australia
Top Contributor
80 reviews 80 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed today NEW

The view from our comfortable room of the river and bridge was amazing. The staff were extremely friendly, accommodating and helpful. I left my mobile phone in a taxi and they managed to track the driver down and to get him to bring my phone back. A little bit out of town which means a long long walk or a... More 

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Recently spent two nights 3 adults, room was great and roomy, food excellent, loved the french patisseries. Hotel staff helpful and friendly, great foyer area, taxis seemed to take long route to Hotel from City and beach area. Best Hotel on our Vietnam tour Allan Selkirk Perth Aust

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Allan S, Xin Chao from Grand Mercure Danang! Thank you for taking the time to comment your enjoyable stay in our hotel. Your encouraging review and comments shared regarding your recent stay is duly noted and have been passed on with the entire team. This will certainly motivate them to keep up the good work. The distance to the... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Da. Nang with my wife for a few days in Jan. It was the colder season and off peak for travelers there. We wanted to experience the local culture so we did not stay at a resort. While we experienced a lot of the local culture and the sights of Hoi An, we got the best local... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear donaldma, Greetings from Danang! It truly warms our hearts knowing of your great appreciation about our helpful ambassadors at the Privilege Lounge. It is indeed that each and every individual of Grand Mercure Danang is determined to provide all guests the best genuine service even if it takes them to go out of their expertise. I will surely share... More 

Ho Chi Minh City, Vietnam
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on a quiet island with nice neighborhood of all villas. Very friendly and attentive staff, modern interior decoration, the room was clean and in good condition, nice view. The breakfast buffet on ground floor was good with plenty of food, mix of western and Vietnamese. There are some good local restaurants on the island, in walking distance,... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear CamelliaSG, Greetings from Grand Mercure Danang! Your pleasant words about the hotel's modern interiors, clean and good conditioned rooms, plentiful breakfast buffet offerings and our friendly and attentive staff surely motivates and inspire everyone to continue on providing the best quality service Grand Mercure Danang has to offer. I will definitely share your valuable comments to the entire team.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newly-built hotel in Danang and I was indeed impressed by the modern stylish lobby and the extremely friendly staff. You must stay with them for your stay in Danang! Before my arrival, I had frequent communications with the reservation department (&Mr. Vo) regarding my stay, as it was for a short over night stay for flight transfer.... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Bill W, Greetings from your home in Danang! What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback and appreciation of our product and services as well as giving high recomendations to others of our hotel that may read your comments on Tripadvisor. I, along with Mr. Quy,... More 

Hoi An, Vietnam
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i stayed here only one night with my partner, the hotel decoration is nice colorful, breakfast is good, the wifi is free. My room is upgraded to vip floor 21 with a free drinking lounge during 5 to 8 pm, other time is free for coffee and sweet cake. my room has a nice looking to a nice bridge and... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tour Manager T, We are delighted that you and your partner have appreciated our colorful ambiance, breakfast, complimentary internet wireless connectivity and the VIP upgrade. Thank you for choosing the Grand Mercure as your accommodation here in Danang. To welcome you back on your next future trip in Danang would be our great pleasure. Kind regards, Mr. Alistair Quibuyen... More 

Ho Chi Minh City, null, Vietnam
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

I came here for a visiting. The hotel is really nice, very quiet and away from city center. The thing I don't like is the swimming pool. It's too small and just make you feel uncomfortable to swim. It took a lot of money to travel to center and back from this hotel. It's better to rend a bike if... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear NicyTang, Thank you for sharing your experience during your recent stay with us. We have taken note and truly appreciate this kind of feedback to help us serve you better. We always thrive in providing the best for our guests, as we offer upon guest check-in complimentary scheduled shuttle trips to and from the hotel going to different places... More 

Michigan
Top Contributor
64 reviews 64 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 12, 2014

This hotel has a great lobby. Very modern. Very beautiful. But the greatness ends there. Beds --- very hard. Breakfast --- very expensive ($19 US for a buffet style breakfast) Taxi lovers? this is the hotel for you. It is not near anything. No restaurants nearby. No beaches nearby.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear vogon_poet, Thank you for your feedback about your recent stay with us. We have noted your valuable comments and we truly appreciate this kind of feedback to help us serve you better the next time. We always thrive in providing our guests the best we can offer including scheduled complimentary shuttle services knowing quite well that it takes 5... More 

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 7, 2014

Staying here two nights. Room is lovely overlooking the river. Very comfortable bed and pillows. All the amenities you could want. Restuarants of a high standard. Food delicious. Staff friendly and very polite and very helpful. Overall our stay has been lovely. Felt very safe walking the streets and appreciated not being hassled by street sellers and the like. Thankyou... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear keithylyndal, Xin Chao from GRAND MERCURE DANANG! Thank you for taking the time to comment your enjoyable stay and at the same time felt safe while in our hotel. Your encouraging review and comments regarding our comfortable rooms, friendly staff and High standard restaurant outlets is duly noted and have been passed on with the entire team. This certainly... More 

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Additional Information about Grand Mercure Danang

Address: Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Da Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Danang 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Mercure Danang Hotel Da Nang
Hotel Style:
#7 Family Hotel in Da Nang
#8 Romantic Hotel in Da Nang
#9 Business Hotel in Da Nang
#10 Luxury Hotel in Da Nang

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