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All 118 Da Nang hotels

Grand Mercure Danang

4.0 of 5 Hotel   |   Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Grand Mercure Danang
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Ranked #10 of 118 Hotels in Da Nang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
namnz83 HCM
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235 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HCM
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed for the night of Oct 10, 2014. As I arrived early at around 11:00 in the morning but the room was ready for me and the check in process was fast; the same for check out, too. Welcome drink was nice and the Lobby are beautiful. I got a room with very nice view to Han river.... More

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear namnz83, Xin Chao from GRAND MERCURE DANANG! Thank you for taking the time to comment your enjoyable stay in our hotel. Your encouraging review and comments shared regarding your recent stay and the efficiency of our colleagues is duly noted and have been passed on to the entire team, specially your most mentioned Mr. Tuong from front office which... More

Brighton
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great stay in this hotel with my fiancee. The hotel is very clean and feels fresh. The location is amazing with stunning views and Da Nang is such a great city to visit. It's not as big as HCMC or Hanoi but has a distinct character of it's own that makes it feel special.

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tom P, Thank you for choosing Grand Mercure Danang as your home here in the vibrant city of Danang. It delights us knowing that you and your finacee had a pleasant stay with us. It is indeed that Danang has it's own distict character that makes everyone special. We sincerely hope to have the pleasure of welcoming you and... More

Hanoi
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 01 night in Grand Mercure Danang with my family and we really enjoy being here. Hotel room was so comfortable, clean with beautifule view. Receptionists and bellmen were great, friendly and helpful. We would highly recommend this hotel and will come back for next trip.

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Lien N, Xin Chao! Greetings from GRAND MERCURE DANANG. Thank you for sharing your outstanding experience during your stay and for rating us five star on Tripadvisor. We are much delighted to know that you and your family have considered our hotel a place for relaxation. Your great appreciation on our comfortable and clean hotel facilities, beautiful views of... More

Santa Barbara, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a great stay here - my room was huge with great views of the river and bridges - which are spectacular at night. It's a short ride from the airport and Danang town Center. Hoi An is about a 30 minute drive from here and it's easy to see the tourist attractions - marble mountain and the Lady... More

Was this review helpful? Yes 3
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear LynnY20132014, Xin Chao from GRAND MERCURE DANANG! Thank you for sharing your great experience during your recent stay in Danang. It goes without saying that you have enjoyed and had a great time. It brings music to our ears knowing your appreciation of our rooms and the spectacular view of Danang river and bridges, quick and convenient accessibility to... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is quite new and well maintained. I am not sure how many years the property had been but the feel is that it is less than 2 years. The rooms are huge and well equipped. The rooms I had over the last few months all faced the bridge and offers a nice view. Breakfast is above average but... More

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear BBB_Rider, Thank you for taking the time to share your review on Trip Advisor. It was a privilege for Grand Mercure to have been your home in Danang and pleased of your kind acknowledgement of our well maintained hotel, transports us to a different dimension of pleasure and pride.We are also glad to know that you were delighted with... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 6, 2014

Hotel is a little far from the main attractions and to Hoi Anh There is a tour counter for day trips but of little use if you don't appeR with 2 guests and there is mixed communication if one was able to get to the sites of attraction since the tour starts in Hoi Anh I felt ripped off when... More

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Jasmine T, Xin Chao from Grand Mercure Danang. We would like to thank you for taking the time to share your experience during your recent stay with us. We truly understand your concern regarding the experience you had with the tour counter in our hotel. Please be advised that we have taken immediate corrective measures by discussing your concern... More

Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed August 9, 2014

I have stayed in Grand Mercure at least 3 times since it's opening. I have seen when it was opened until a few years since opening. This hotel is on nice location facing the river so it has a nice view. It also sits on an end of the street so the area is quite and only 5 minutes from... More

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tristan_Anthony, Thank you for taking the time to tell us about your experience. We certainly take note of the quality ratings you have provided us. Rest assured that all Department Heads concerned have been informed to address this matter and for them to immediately rectify the areas you have mentioned. We deeply value your relationship with us and are... More

A TripAdvisor Member
5 of 5 stars Reviewed July 26, 2014

This hotel is much more than what i'd expected of a 4-star. The service is not always super fast, but they are always friendly. I stayed at floor 20 and go to the lounge on floor 21 all the time. The lounge there is incredibly comfortable and enjoyable. The staff there was a lady, whose name i couldn't catch but... More

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tripadvisor Member, Thank you for an excellent review. I am pleased to read that you have enjoyed your stay with us and felt comfortable being on our 21st floor Privilage Lounge. Ms. Lan would like to extend her sincere thanks for your appreciation on her attentive service. We are very pleased to have her with us. Your outstanding comments... More

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Additional Information about Grand Mercure Danang

Address: Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
Location: Vietnam > Quang Nam Province > Da Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Danang 4*
Number of rooms: 272
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Also Known As:
Mercure Danang Hotel Da Nang

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