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All 119 Da Nang hotels

Grand Mercure Danang

4.0 of 5 Hotel   |   Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Grand Mercure Danang
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88%
Ranked #10 of 119 Hotels in Da Nang
Certificate of Excellence 2014
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230 reviews from our community

Traveler rating
    124
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    20
    4
    6
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39
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is a little far from the main attractions and to Hoi Anh There is a tour counter for day trips but of little use if you don't appeR with 2 guests and there is mixed communication if one was able to get to the sites of attraction since the tour starts in Hoi Anh I felt ripped off when... More

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Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 9, 2014

I have stayed in Grand Mercure at least 3 times since it's opening. I have seen when it was opened until a few years since opening. This hotel is on nice location facing the river so it has a nice view. It also sits on an end of the street so the area is quite and only 5 minutes from... More

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tristan_Anthony, Thank you for taking the time to tell us about your experience. We certainly take note of the quality ratings you have provided us. Rest assured that all Department Heads concerned have been informed to address this matter and for them to immediately rectify the areas you have mentioned. We deeply value your relationship with us and are... More

A TripAdvisor Member
5 of 5 stars Reviewed July 26, 2014

This hotel is much more than what i'd expected of a 4-star. The service is not always super fast, but they are always friendly. I stayed at floor 20 and go to the lounge on floor 21 all the time. The lounge there is incredibly comfortable and enjoyable. The staff there was a lady, whose name i couldn't catch but... More

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Tripadvisor Member, Thank you for an excellent review. I am pleased to read that you have enjoyed your stay with us and felt comfortable being on our 21st floor Privilage Lounge. Ms. Lan would like to extend her sincere thanks for your appreciation on her attentive service. We are very pleased to have her with us. Your outstanding comments... More

Woodbridge, New Jersey
2 reviews
5 of 5 stars Reviewed July 21, 2014

I've been coming to Vietnam for many years and regularly visit Danang for months at a time. Because my visits to Danang are lengthy I usually rent a service apartment while in town. I always make it a point to visit the Grand Mercure Danang hotel for morning coffee as well as lunch and dinner. It has become part of... More

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear gropperla, We would like to thank you for taking the time to share your experience with us on Tripadvisor. We are much delighted to know that we have been a part of your daily routine by enjoying the hotel's resturant cuisines, morning coffee and drinks at our lounge during your stay in Danang. Your encouraging words will surely be... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 12, 2014

I stayed there in Grand Mercure Danang one night and I must say this is one of the brst hotels I have ever stayed nice and clran nothing fancy.My room had a great view you can see Han River next is small town and the sea. Staff was incredibly nice and helpful. Breakfast was great.I will definitely go back and... More

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear vipavadeen, Thank you for your kind words and for taking the time to share your wonderful experience with us. We are delighted to know that you have enjoyed your stay and met your expectations. I will definitely share this with the entire Grand Mercure Danang Team. This will certainly motivate and inspire them to keep up the good work.... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

Beautiful area, the rooms have stunning views. The staff provide extremely friendly and fast service. We only wish we could of stayed longer, but we will definitely be back and we can highly recommend this hotel

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear BevanAnderson, On behalf of the team we thank you for your kind comments. We are very much grateful to know of your enjoyable stay and at the same time thankful for your appreciation of our exeptional service delivery as well as the hotel's stunning overlooking view of the city. I will surely share your encouraging words to our team... More

Hanoi, Vietnam
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

I really enjoyed with my family here. Really near the city. Free transport to My Khe beach which is really beautiful. Great view from our room. Nice and friendly staff. The curtain between bedroom and toilet a bit too translucent at night though.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear VanT19, Glad to hear that you have enjoyed the great view from your room and that your stay has met your expectations ! We received a lot of comment lately on our guests appreciation with regards to our free shuttle services to the beach. It is important for us to provide solutions to our guests while they are staying... More

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Additional Information about Grand Mercure Danang

Address: Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
Location: Vietnam > Quang Nam Province > Da Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Danang 4*
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Also Known As:
Mercure Danang Hotel Da Nang

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