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Grand Mercure Danang

#14 of 138 Hotels in Da Nang
Certificate of Excellence
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Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Best prices for: 1 room 1 guest
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Grand Mercure Danang
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Grand Mercure Danang
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288 reviews from our community

Traveler rating
    157
    96
    24
    5
    6
See reviews for
53
74
28
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (288)
  • Mar-May only
    (85)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (72)
All months
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed today NEW

The lobby and restaurants were grand, but the room was a little small for my liking. Service was average, as staff generally struggled with English. The hotel was in a good area but it was far from everything. We had to take a taxi to almost every place we visited.

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Darwin, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Grand Mecure Danang is ideally situated between beach and downtown and is a short drive from the airport. Shuttle bus is convenient and easy to use. The views from the Privilege Lounge and the pool area are stunning. The staff were extremely polite and very helpful. Lan who works in the Privilege Lounge was amazing. Nothing was too much... More 

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Hong Kong, China
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I was looking for a hotel off the beach in Danang. Usually stay at at beach but wanted to spend more time in town. Grand Mercure is a mid range hotel ... but delivers a lot more. Value is good. Service is friendly and effective. Hotel is new. I was not looking for beach, big pool/spa or center of town... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Jeff M, Greetings from Danang! What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback here in TripAdvisor. Our team and I sincerely thank you for choosing Grand Mercure and hope to have the pleasure of welcoming you back soon on your next future trip in Danang. Please... More 

Portsmouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Due to family problems I had to travel to Vietnam, originally staying in the Atlantic hotel downtown. My children booked me in to the Grand Mercure for a bit relief. Originally booked for 3 days I eventually ended staying a further week. The staff were incredible especially the Bar Manager Tran he was amazing helping me resolving family problem even... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Quirky2014, Greetings from Grand Mercure Danang! We are delighted that you have extended your stay for a further week and for sharing your amazing experience here in TripAdvisor. It is indeed that all of us here would go out of our way to assist our guests and help out as much as we possibly can. I, along with Mr.... More 

Prairie, Victoria, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow what can I say. My daughter and I have stayed at this hotel for extended periods of time and we love it. We were there for 2 weeks in April 2015 when we were volunteering and once again we were impressed with the food, serice and the friendly helpful staff. I would recommed this hotel to anyone visiting this... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Therese P, Greetings from Danang! Returning guests with very good feedback about our service and product truly delight us. The pleasure of serving you and your daughter during your recent stay in Grand Mercure Danang is truly ours. Thank you for choosing us as your preferred home in Danang and for recommending our Hotel to everyone. I, along with... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice location with fantastic view. From my room, I could enjoy the beauty of Tran Thi Ly Bridge and the Sun Wheel. The food was a bit pricey, but worth it. All the staff was friendly, professional and helpful. What I love most about this hotel is the 24/24 buffet :) (well, not really 24/24, cuz when I felt... More 

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Long N, Greetings from Grand Mercure Danang! Thank you for your good comments regarding our friendly and professional staff, the hotel's buffet and the fantastic view of the Thanh Thi Ly Bridge and the Sun wheel from your room. We truly appreciate that you have taken the time to share your experience with us, as we are committed to... More 

Queensland, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An absolutely stunning hotel. From the moment we stepped out of our vehicle we were welcomed and treated like royalty. The room was gorgeous. The service was outstanding. The food was amazing. The Spa... OMG amazing. Cannot fault this hotel.

Was this review helpful? Yes
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Sharon Lesley W, Xin Chao from Danang, Vietnam! We truly appreciate your spectacular review about how stunning your stay in Grand Mercure Danang was. Thank you for your kind words about our team's hospitality, great cuisines and our Spa services. Thank you very much and we look forward to have the pleasure of welcoming you back on your next... More 

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