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Grand Mercure Danang

#12 of 150 Hotels in Da Nang
Certificate of Excellence
4.0 of 5
Hotel website
Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
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Grand Mercure Danang
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Ranked #12 of 150 Hotels in Da Nang
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Linda S Cascade, Idaho
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310 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Cascade, Idaho
1 review
5 of 5 stars Reviewed 2 days ago NEW

I visit Danang twice a year for business and always stay here. I have never been in the summer before when the hotel was full. Even with so many people here, I was so impressed with all the staff's attention to every detail. They truly take customer service to a new level. I also love that the hotel has a... More 

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Northants
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During our trip through Vietnam we needed to spend some time near Da Nang and Hoi An. Checking on facilities and availability we came across the Grand Mercure. It looked just like any other large foreign-owned hotel at first but we were immediately impressed by our welcome at the front desk. They understood perfectly well that almost before saying hello... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear eurorrocket, Greetings from Danang, Vietnam! What a true delight knowing that we continue to exceed our guests' expectations including yours. Thank you for your valuable feedback and appreciation of our product and services as well as giving us a five star rating on Tripadvisor. I, along with Lê Thanh Nghi and the rest of team thank you for choosing... More 

Danville, Ca
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel picked us up at Da Nang airport, gratis. (Book ahead on line). Our flight from Ho Chi Minh was over 1 hour late but the hotel driver waited. The hotel is contempory and beautiful but in an isolated area on the river. Rooms were spacious with grand views of the colorfully lit bridges over the river. The pool... More 

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear TomBrodehl, Greetings from Grand Mercure Danang! Thank you for kind feedback about your recent experience with us. It always gives us great pleasure knowing that you have enjoyed your stay and that you have found our hotel contemporary and your appreciation of having a great view from your room overlooking Danang’s colorful lighted bridges. We hope and Look forward... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always stay in this hotel for my business trip in Da Nang. The hotel is located in a small quiet island, around 15 minutes to the city centre by car and around 10 minutes to the airport. This hotel provides very good service. Staff are well trained. Especially, the staff working in the ground floor restaurant. Rooms were clean... More 

Was this review helpful? Yes 2
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Eric L, Thank you for always choosing Grand Mercure as your preferred home in Danang. It brings us great joy knowing you fully enjoy your stay with us each time, as well as your appreciation on our International breakfast variety, hardworking and well trained staff, great view from your room and convenient hotel location that truly is indeed a... More 

Phnom Penh, Cambodia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A business trip to Da Nang and I was booked in the Grand Mecure Da Nang. Its a terrific and modern hotel, really friendly and helpful staff, good facilities, very nice rooms and internet. Restaurant (paid breakfast) and dinner were excellent. I settled the bill personally and was very pleasantly surprised at the cost for room, dinner and breakfast, rather... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Chris N, We are delighted that you have enjoyed your stay at Grand Mercure Danang along with your appreciation of the hotel's modern setup and facilities, helpful staff, and the reasonable price-point we offer. On behalf of our team, we thank you for choosing our hotel as your accommodation of choice and for your assurance of your return in... More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

I was very pleased with Grand Mercure hotel, stayed here after 3 day, new build hotel, very modern, is slightly separated a bit but I liked it, fresh air and very quiet. Great breakfast with lots of delicious drinks, I really liked the river scenery which was just next the hotel The staff speak English well , helped me a... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear kevin b, Greetings from Danang, Vietnam! Thank you very much for sharing your 3 night experience with us here in Trip Advisor. Your pleasant words about the hotel's modern interiors, quiet and peaceful ambiance, breakfast buffet and our helpful staff definitely motivates and inspire everyone to continue on delivering the best quality service Grand Mercure Danang has to offer.... More 

Falkirk, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

We stayed here for 2 nights 2 weeks ago. Beautiful hotel, lovely breakfast, the staff were superb, nothing was too much trouble and they always made each guest feel as if they were the most important person in the world. My husband loves a gin and tonic and he said the gin and tonics in this hotel were the best... More 

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Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear MaureenD1500, Xin Chao from Danang, Vietnam! We truly appreciate your spectacular review about how beautiful your 2 nights stay was in Grand Mercure Danang. Thank you for your kind words about our team's superb hospitality, buffet breakfast and the great compliment on your husband's favorite drink. It truly delights us knowing that is was the best Gin and Tonic... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 6, 2015

The location is good as it faces the river. Nice view at night as the lights on the bridge as well as the city comes up. Restaurants are nearby within walking distance but we did not try them as we had a driver to drive us around. Clean rooms and low occupancy. Breakfast was alright.

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Mingee_le, We are delighted that you have appreciated the hotel's location and cleanliness of our rooms including the nice view of the river and lighted bridges of Danang city. Thank you for choosing the Grand Mercure as your accommodation here in Danang. To welcome you back on your next future trip in Danang would be our great pleasure. Kind... More 

New Delhi, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 6, 2015

With a location as beautiful as Grand Mercure, you're bound to choose it for your stay in da nang. The hotel is simply incredible in terms of hospitality, rooms, food, and comfort. I travelled to da nang in March with my husband for our honeymoon. We were upgraded to the premier suite that is more luxurious than most places I... More 

Was this review helpful? Yes 1
Mr_Carl_Gagnon, General Manager at Grand Mercure Danang, responded to this review

Dear Shru_Mittal, It gives us great joy to know that you and your beloved have chosen to spend your honeymoon here in Danang and at Grand Mercure last March. It brings us true pleasure knowing that we continue to exceed guests' expectations and that your stay was "Incredibly nice". Thank you for your valuable feedback and appreciation of our product... More 

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