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Hai Au Hotel

Travelers' Choice award winner
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576 Cua Dai Street, Hoi An 084, Vietnam
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1 room 1 guest
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1,214 Reviews from our TripAdvisor Community

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Traveler rating
    683
    397
    102
    26
    6
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133
572
147
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (1214)
  • Mar-May only
    (322)
  • Jun-Aug only
    (285)
  • Sep-Nov only
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  • Dec-Feb only
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There are newer reviews for Hai Au Hotel
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Brisbane, Australia
Level Contributor
1 review
5 of 5 stars Reviewed February 27, 2012

The best place we stayed in all Vietnam, mainly thanks to the above and beyond efforts of the wonderful staff. The room rates were very reasonable. Rooms were large and clean. Internet provided (pc) in the room. Hotel food was beautiful. Happy hour in the courtyard was a nightly must. Hai Au tailors were also fantastic. Nothing was too much... More 

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Brighton, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 26, 2012

We were originally due to stay three nights at Hai Au, but we ended up booking two extra ones. From the moment we arrived the exceptional staff made us feel like we were right at home (if, that is, when you walk into your home someone greets you with delighted rapture)! Mimi, Yummy and all the other girls must practise... More 

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Albury, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2012

Stayed in this hotel for 5 nights while visiting Hoi an. Really enjoyed our stay there. The Hotel is very old and furnishings reflect this however for the price its excellent. Rooms cleaned thoroughly every day and fresh flowers placed in the room each day and free bottles of water. I celebrated my 50th birthday while staying at the hotel... More 

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Newcastle, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 25, 2012

I stayed at Hai Au for 5 nights. It was a good place to stay for me as not too close to the Old Town and not too far away. I stayed on the 4th floor, which meant climbing 4 flights of stairs several times a day, but I didn't mind, it was very good exercise, as was hiring a... More 

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Adelaide, Australia
1 review
5 of 5 stars Reviewed February 20, 2012

We have been to Hoi An three times now and have always stayed here. The girls at the front desk and in the restaurant are super lovely and remembered us from the previous times we've stayed. We were in Hoi An for 17 nights in January (over Tet) and the Hai Au became our home away from home. We did... More 

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Perth Western Australia
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed February 20, 2012

Tried this hotel for the first time and only stayed two nights before moving to another one. Nothing much wrong with it except it is old and the furnishings are dated. The linen and bathrooms were clean and the rooms roomy. The location is a bit further out of Hoi An than I would prefer, hard to tell when booking.... More 

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Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 18, 2012

Location wise the hotel is an easy ten minute walk to the old town. Reception staff very friendly to almost over the top with 5 persons jelling your name at the same time. Breakfast staff not so friendly and unorganized....write down my egg order instead of my room number. Breakfast fresh fruit, bread and some hot dishes. Ok. The room... More 

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Sydney, Australia
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 18, 2012

Very friendly staff and big clean rooms, AMAZING value for money

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London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 15, 2012

The staff made us instantly welcome and even made the effort to learn our names, couldn't ask for better service! The breakfast was also very good and varied. The rooms were nice and although the price may be a little expensive the pros definitely out way the cons. A great hotel to stay.

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San Francisco, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 15, 2012

This hotel was a delight to stay at. Some highlights- the breakfast is included and is incredible. Authentic food that is better than breakfasts found at five star hotels. My husband had multiple portions each day and we'd sip our coffee while people watching the motorbikes zooming by in the street. It was one of my favorite parts of each... More 

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Hotel Review Summarization

What travelers say

  • Old town(33)
  • Very friendly(14)
  • Fresh fruit(8)
  • HOT WATER(7)
  • Buffet breakfast(4)
  • Really nice(4)
  • Swimming pool(3)
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378 photos of this hotel

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Superior Double Room (18)
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Superior Triple Room (21)
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Superior Twin Room (19)
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The Hotel (18)

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Bathroom (2)
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Hotel & grounds (1)
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Other (18)
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