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Hai Au Hotel

Travelers' Choice award winner
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576 Cua Dai Street, Hoi An 084, Vietnam
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Hai Au Hotel
Best prices for: 1 room 1 guest
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Ranked #29 of 92 Hotels in Hoi An
A recent review
5 of 5 stars reviewed 2 weeks ago
Matthew H
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1,149 reviews from our community

Traveler rating
    644
    379
    97
    23
    6
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121
545
136
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hai Au Hotel
See the most recent reviews
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like everyone else says everyone learns your name and tries to be as helpful as possible. Rooms are of a decent size, clean and with decent enough wifi. The pool looks clean - will try tomorrow morning. The breakfast had a really good selection. It's a 10 minute walk to town and a short bike ride to the beach. Scooters... More 

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Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great 4 night stay here in Hoi An. It's a 15 min walk/5 min bike ride down to ancient town. Great banh mi (at phuong's) right down the road. Good breakfast with western and Vietnamese choices. Get your coffee three doors down at Uy Viet. Nice tailors to choose from across the street which aren't as busy or... More 

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New Hope, Pennsylvania
Top Contributor
64 reviews 64 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an incredible stay at this hotel!!! The room was very comfortable with a great balcony view. There is a nice little pool too. A breakfast buffet was included and had an excellent variety of foods from western favorites to local Hoi An specialities. But far and away what made our stay so memorable was the friendly, thoughtful staff.... More 

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Toronto
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I booked to stay here when our An Bang Beach Hideaway scam occurred. We had stayed here once before and were happy they could accommodate us. The room was lovely with a small balcony. The beauty of this hotel lies with the staff, the great breakfast. Service! We took a cab everyday to An Bang Beach to... More 

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Lahti
Top Contributor
84 reviews 84 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hai Au is lovely town after Saigon and we felt really welcome this hotel. Staff tried to learn our names, room was clean and breakfast good. There is not elevator in the hotell but staff carried our huge luggages.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The receptionist seems very nice at first. But that's it! We were kind of invisible whenever we went out or came back to the hotel. One of the staff was looking at the mirror, she turned back and looked me then returned with the mirror without a word. On the last day we went to Hue, they helped us to... More 

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed at Hai Au one night on a recent trip to Vietnam. I imagine the hotel was once an attractive, contemporary property with attentive staff, not now. The room was reasonably comfortable, but needing some serious TLC. The paint needs a touch up at the very least, there was only one outlet in the room and it was overdue for... More 

Was this review helpful? Yes 1
singapore
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The thing I liked the most about this hotel is proximity to the ancient town.. It's a beautiful walk.. The hotel room was clean n ours was in the ground floor and therefore a lil noisy. They do not have lifts so keep that in mind before choosing a high floor. The breakfast was pathetic.. The staff speak good English... More 

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Siem Reap, Cambodia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is excellent. My girlfriend and I had 4 days off from work and flew over to relax in HoiAn. The hotel is wonderfully located being only a short ride into town and 20 minutes on the bike to world class beaches. We were warmly greeted after our late flight got in with a reasonably priced airport pick up.... More 

Was this review helpful? Yes 3
Canberra, Australia
1 review
5 of 5 stars Reviewed February 15, 2015

My boyfriend and I had been backpacking around Asia for over two months and this place was the best we'd stayed in by far. Upon arrival we walked into a room with a massive bed scattered with rose petals and towels folded into the shape of swans. There was a free fresh fruit platter and bottled water.Not only were the... More 

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