We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
Hotel website
Hotel amenities
Special Offer
Package Deal
Hai Au Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hai Au Hotel to your Saves list
Ranked #25 of 90 Hotels in Hoi An
A recent review
4 of 5 stars reviewed yesterday
Gbaybay Toronto, Canada
Write a Review

1,115 reviews from our community

Traveler rating
    621
    372
    95
    23
    4
See reviews for
119
527
130
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (1115)
  • Mar-May only
    (263)
  • Jun-Aug only
    (258)
  • Sep-Nov only
    (246)
  • Dec-Feb only
    (348)
All months
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very friendly staff here, but it's also the one place I stayed in Vietnam where I really felt their attempts to send me places so they could receive commission. They sent me to an overpriced springroll place that I later heard is known for paying out to the hotels (with the amount you overpay). So in a way I paid... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for four nights, it isn't in the old town but very close and we were happy to walk around, they do have bike rentals if you'd prefer that. The staff were fantastic and friendly and remembered our names throughout our stay. We really enjoyed the breakfast, eggs, toast, bacon and lot's of bakery goods and fresh fruit.... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Extremely personal and helpful personnel. They remember the guests' names and greet them every time they pass by. Clean large room with a huge bed. The only thing missing was a desk, but you can use the lobby. Breakfast was very good. They have happy hour from 4p to 8p when a bottle of Saigon beer is just 50 cents.... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Wow, what else should I say? This was our best stay in Vietnam. We've been there for 3 nights and it was simply amazing. The staff was supernice, the prices where totally ok - not to say super - we really felt like being on holidays. Thank you so much for this wonderful experience!

Was this review helpful? Yes
Calgary, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel arranged pickup and drop off in DaNang for us. We were welcomed and received a plate of fresh fruit. Our room was on the second floor, big room, clean, nice bathroom, even a little balcony with a view of the pool. The bed was decorated with towel swans and a heart as well as flower petals. Wifi and... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner and I really liked this hotel. We stayed for 5 nights. Comfortable, clean, great service and very friendly staff. It was in a great location. Can hire bikes and motorbikes and organise tours at reception. We really enjoyed our stay and would recommend this hotel if going to Hoi An!

Was this review helpful? Yes
Alexandria, VA
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place close enough to town to walk but less noisy than the downtown. The staff are amazingly helpful, and the breakfast was probably the best we had in Vietnam (and surrounding countries) both in terms of quality and selection. The hotel staff also helped us book a great Halong Bay cruise. Only thing that wasn't perfect: if you rent... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time around - Staff here are amazing - I can think of many a 5 star hotel that could learn and thing or two re customer service from this team. Friendly, helpful, nothing was too much trouble eg booking taxis, wake up calls, carrying bags etc. We needed to send a box of purchases home and they even arrange... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at hai au hotel for three nights. The staff is very friendly and the breakfast-buffet is great - BUT: DO NOT WASH YOUR LAUNDRY there. We got our laundry back with stains almost on every cloth. Some t-shirts you can't wear anymore. They said that we get a compensation for the damage but then we had three laundry-ladies... More 

Was this review helpful? Yes
Antigua guatemala
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Super friendly and helpful staff who greeted us by name every time they saw us. Location perfect as just a short walk from the old town so out of all the bustle. Good breakfast buffet. They also had a pool but unfortunately too cold to use during our visit

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hai Au Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Despegar.com, HostelWorld, Agoda, HostelBookers, Odigeo and Tingo so you can book your Hai Au Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#14 Family Hotel in Hoi An
#17 Romantic Hotel in Hoi An

234 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (221)
Viewed
Hotel & grounds (39)
Viewed
Room/suite (78)
Viewed
View from room (4)
Viewed
Dining (12)
Viewed
Bathroom (15)
Viewed
Pool/beach area (5)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay