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Hai Au Hotel

Travelers' Choice award winner
Hotel website
576 Cua Dai Street, Hoi An 084, Vietnam
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1,187 reviews from our community

Traveler rating
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129
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Galway, Ireland
Top Contributor
51 reviews 51 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hoi An is a really beautiful city in Vietnam definitely one of our favourite spots on our trip around Vietnam. We stayed in the Hai Au hotel and would recommend it to any travellers. The staff were so friendly and accommodating, the room was clean and had air con. It was just a short walk to the heart of Hoi... More 

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Oxford
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

After a bad experience at a hotel by the river i hastily changed my 2nd night to Hai au after reading reviews. Its not far from the old town after arriving by xeom i had someone take my luggage , great welcome ,easy checkin, shown my room on ground floor. i had booked a double but the bed was two... More 

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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit to this wonderful hotel. It is well situated, just outside the Old Town, close to the markets and great value for money.However, the real bonus is the lovely girls who run the hotel. They are so friendly and helpful and have a great sense of humour. Every time you pass the reception desk you are... More 

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Penguin, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights in April/May 2015. We had come from another hotel in Hoi An which we weren't happy with. Everything about our stay at the Hai Au was great. The staff at reception were really friendly and welcoming, rooms had everything you needed and were clean and tidy. There was no elevator, staff carry luggage for you,... More 

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Boulder, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent a little over two months traveling around SE Asia, and this hotel was my favorite from our whole trip. My partner and I were traveling on a budget, but keeping comfort in mind and mostly staying away from the hostel scene. For $30 a night, we had a beautiful room with a big king bed, delicious breakfast, access... More 

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Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay at this lovely hotel. Hoi An is a lovely town with lots to see and this hotel is very well placed just a 10-15 min walk from the old town with all it's shops and restaurants. The hotel is very comfortable and was just having the rooms updated as we left. There is a lovely little... More 

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Cabo San Lucas, Mexico
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment of check in, the ladies at the hotel were so lovely and went out of their way to help. The hotel serves a great buffet breakfast and the rooms are a nice size. We upgraded to a family room which was lovely and I was able to have a big area to do yoga! This is a... More 

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Guangzhou
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The facade of this hotel is facing a small alley, good for quietness of rooms. Its best access is through its adjoining restaurant with gorgeous buffet breakfast. Rooms and public area are spacious, while a swimming pool is beyond expectation given its competitive room price.

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Playa del Carmen, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I cannot say enough good things about Hai Au Hotel. From the incredibly friendly and personable staff, to their facilities, great breakfast, fantastic location, and so much more! I wish to personally thank Tina, Tammy, Mini, Ruby, Yummy and Anna, along with all the rest of the wonderful and friendly staff at Hai Au Hotel. If ever I am back... More 

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St. Albans, United Kingdom
Top Contributor
305 reviews 305 reviews
61 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a large room which was basic but good value. Key stopped power during day so you couldn't charge batteries whilst you were out, no charging points near bed, bed fairly comfortable though, which isn't guaranteed in this part of the world! A/C was noisy but it wasn't too hot when we were there so we didn't have to... More 

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