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All 79 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
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Ranked #15 of 79 hotels in Hoi An
A recent review
5 of 5 stars reviewed 4 days ago
Yalee Brisbane, Australia
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1,020 people have reviewed this hotel

Traveler rating
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    84
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114
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On my most recent trip to Hoi An I had no hesitation but to book the Hai Au hotel. As always I received excellent service and the staff just make the place a dream. As always, consistent, pleasant and fantastic. Tam, Ruby, Sally, Minh, Tao, Yummi, Long and all the staff....you guys make this place special!!!

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Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my partner stayed here for 3 nights whilst discovering Hoi An and we loved it! The personal service of the reception staff (greeting you by your first name all the time) was excellent and excelled above many other hotels. We were provided with a computer in our room and fresh fruit upon arrival, all unexpected perks that made... More

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Edmonton, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Compared to other hotels in the area we chose this one for the price. It was clean, large rooms, DVD player and wifi. Our only issue was it being rather loud into he evening (mid night) and early morning forcing us awake. Seemed to be due to the echo in the hallway. Buffet breakfast was simple but did the job.... More

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1 review
4 of 5 stars Reviewed 1 week ago NEW

Overall I would highly recommend this hotel. The price you pay for what you get is extremely good value. +/- The rooms feel spacious (due to the high ceilings) with working AC, electricity and cable at all times - however we did have an issue with getting a strong wifi connection and often it would break off or slow down... More

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hai au was such a find . . . We only were going to stay for one night but ended up staying 6 nights! Hoi An itself helped with that too being soooo beautiful! Sally and Ruby were so lovely and helpful! Every morning they, without fail, saying good morning to you and always remember you name which is a... More

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Milan, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Hai Au hotel feels like home. All the members of the staff are lovely and will help with all your needs. Our room was spacious, clean and whit a huge bed. The hotel is in a perfect position, near to the ancient town of Hoi An and not to far from the beaches (they will rent you bicycles and motorcycles... More

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2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in Hai Au hotel and it was simply a great experience. The rooms were comfortable, big and clean. Staff was very friendly and helpful and did what ever they can to please our stay. Hotel location is 10-15 min walk from the ancient city and on any case you can use the bikes they have... More

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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great hotel in the great city of Hoi An. Highly recommend staying at this hotel. It is only rated as a 2 star (because of it's lack of elevator/lift). However, I would say that it is truly close to 4 star in my standards. The room was fantastic. We were put on the top floor on the... More

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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A very decent budget hotel with a good location. It takes about 10-15mins walk to Hoi An centre and the hotel is far away from the usual noise in the centre. However, it's the hotel staff that made the real difference. They were extremely helpful and helped us arrange travel onwards via train as well as some other queries. The... More

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London, United Kingdom
Top Contributor
120 reviews 120 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is by far the best budget hotel we stayed in during a month long tour of South East Asia. When we arrived, and throughout our stay, the staff were so friendly. They all learnt our names and would say hello as we came and went, as well as giving us a map and recommending places for us. The clothes... More

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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Hoi An #16 Romantic Hotel in Hoi An
Hotel Class
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 
Number of rooms
33

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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