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All 85 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
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Ranked #23 of 85 Hotels in Hoi An
A recent review
4 of 5 stars reviewed yesterday
loreen p Germany
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1,069 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

The service here was amazing. The staff are helpful and funny. You can book all sorts of plane tickets and train tickets with the girls at the desk. They even upgraded us to a bigger room for no further cost. They picked us up from our bus which was great because it was 6 oclock in the morning. Overall, the... More

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19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I could not believe that this was a budget hotel. High ceilings, marble stairs, beautiful pool area, fresh flowers in the room, armoir for clothes, $1 a day bicycles, great breakfast, no extra charge for room/pool food and drink delivery, computers and mini fridges in every room and free wifi. An ATM machine just outside. Staff somehow remembered every name.... More

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Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Super friendly staff and very helpful. It still amazes me that they are able to remember every guests name. Location was great, I thought it might be a little too far out but it wasn't at all. It was a short walk from the market and the main part of town. I made use of the bikes for a dollar... More

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San Diego, California
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a great place to stay while in Hoi An! The girls at the front desk could remember everyones name who came through there. Plus the place it self was a great place for the price. You can get help or set up most anything that you wanted to do around the town, good wifi, and tasty food. I... More

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Ellwangen, Germany
Top Contributor
67 reviews 67 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for four nights and had a wonderful time. Staff is incredibly helpful and accommodating. Had a room on the ground floor facing the neighbors house with a screaming baby every morning at 6 am, complained about it and got moved into another (actually much nicer overall) room on the 3rd floor. Location is close enough to walk into... More

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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service here is very friendly and helpful. Our second visit to Vietnam and Hoi Anh is a beautiful city. I needed a new zipper for my trousers and the staff recommended a tailor who was fast and cheap. They also recommended some great places to eat and wonderful sights. We will definitely book here again. Thanks so much.

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were recommended this hotel by a couple we met in Hanoi who'd recently stayed there & we amended our travel plans upon their recommendation. We were not disappointed. The staff were exceptionally helpful and friendly, going out of their way to recommend everything from tailors to restaurants and shops, whilst also advising us where NOT to go. The room... More

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent four nights at the hotel. For the price you pay you receive a pretty solid room, hot shower, and staff that are very friendly and helpful in how best to enjoy Hoi An. The only drawback from this hotel is that it is not in the heart of Old Town, but it is a short walk from the... More

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Top Contributor
91 reviews 91 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel in a great location with a great staff. The room might be a little dated, but it was comfortable and came with a small balcony. The breakfast was good and we ate dinner in their restaurant one night. The dinner was about average, nothing exception, but nothing to complain about either. The location makes it... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a week it's in a good spot, halfway to the beach and not far from old town. The girls at the desk were fantastic very cheerful and helpful it made our stay very pleasant. Big hello to yumi! Lots of love from mitch and Paul! We will see you all next time! Cheers guys.

Was this review helpful? Yes 1
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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
Number of rooms: 33
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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