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All 79 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
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Ranked #16 of 79 hotels in Hoi An
A recent review
4 of 5 stars reviewed yesterday
Cindy R Brisbane, Australia
  • Reviews (995)
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995 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Brisbane, Australia
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enormous room, we had a family room. Very comfortable, although one bed was quite firm. Lovely warm friendly feeling here - always call you by name. Pool was clean and refreshing, good for the kids. Quite a selection for breakfast - local breakfast food was YUM. Air conditioning was excellent. Shoe maker next door was great too-happy with my shoes... More

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4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Hai Au Hotel the staff were great and organized a range of things for us. We spend heaps of time at the pool which is fairly small but was always quite. The main food and shopping areas are a short walk away, we highly recommend trying some street food. The only disappointment was the... More

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Hong Kong, China
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the hai au for the second time with my girlfriend. Excellent value as before, with wonderful staff and a great location making it a solid option. Hai au is not a luxury hotel, and guests with expensive tastes might find it a bit lacking. That's not to say it lacks creature comforts, as the large beds and swimming... More

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Melbourne, Australia
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

After a relatively bumpy overnight reunification trip from Nha Trang - Danang, it was wonderful that the hotel offered (for a reasonable fee) to pick us up from the Danang train station. And the service only got better from there. Even though our check in wasn't until 1pm, they allowed us to head to our room when we got there... More

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18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We initially booked with Agoda but decided to upgrade for an extra $3 a night. This was well worth the extra cost and the staff were more than accommodating to change our room. The room and facilities were nice and clean. The staff were fantastic and were extremely helpful (they even greeted you by your first name every time they... More

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11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights. The staff were lovely, very welcoming and remembered our names making us feel very at home. Special mention to Sally who was great with recommendations! I had a number of beautiful clothes made across the road from the hotel in their sister tailors. The staff there were also wonderful special mentions to Chi and... More

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Essendon, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay here. There was a bit of building work happening while we were there, but there was no additional noise, or areas barricaded off or anything to annoy us. The hotel is situated about 15 minutes' walk from the Japanese Bridge, the furtherest of the town's main attractions, but you can reach most of the restaurants and temples... More

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Da Nang, Yen Bai, Vietnam
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to Vietnam very often and every time I go to Hoi An I stay at the Hai Au. The staff is always so nice and helpful, the breakfast that is included is delicious and the location is great for shopping, walking around and seeing the ancient town of Hoi An. The rooms are not over the top nice... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleased and comfortable staying at this hotel with a few, minor gripes. Pros: CLEAN, filling breakfast, nice pool, cheap bike rental, centrally located to beaches and town, used books to swap and mostly kind staff Cons: It may be a cultural thing, but while staff was helpful and polite most of the time, there were many times that... More

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Mount Dandenong, Australia
15 reviews 15 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved this place. Staff were very attentive even remembering our names. Rooms were spacious and clean. Bed a little hard. Pool was great with it being so hot. Overall one of our highlights on our trip around Vietnam.

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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Hoi An #17 Romantic Hotel in Hoi An
Hotel Class
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 
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