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Hai Au Hotel

Travelers' Choice award winner
Hotel website
576 Cua Dai Street, Hoi An 084, Vietnam
Best prices for: 1 room 1 guest
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What travelers say:
Old town
(33)
Very friendly
(14)
Fresh fruit
(8)
Hai Au Hotel
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Hai Au Hotel
Hai Au Hotel
Hai Au Hotel
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1,170 reviews from our community

Traveler rating
    659
    384
    97
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127
552
140
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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Worcester, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights during our visit to Hoi An, one of our favourite places in Vietnam. The staff were keen to help us with absolutely anything and always so polite. The room was pristine and great value, with a small balcony as well. The pool at the hotel was definitely a bonus and appeared well kept. Would... More 

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just enjoyed another week at this hotel, they even saved me my favourite room. I'm a bit of a cynic but this is the fourth time I've stayed here and the place has a consistent quality and I just can't fault anything about it. The rooms are big with in room safe and computer, kettle, wardrobe, TV, and all the... More 

Was this review helpful? Yes 1
Brooklyn, NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staying at the Hai Au was wonderful! The staff was lovely (greeting us all by our names!), the room was large and clean, the breakfast selection was huge (and delicious) , and the location was perfect!!

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Edmonton
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at hai au for 6 nights and loved the hotel; very modern and clean. The ladies at the front desk are lovely, ensuring that they know you by name and chat whenever you come in... Great service! We rented a bike for the day and booked our shuttle via the hotel, very convenient and great value (the bikes... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed there for 2 nights, they had one of the nicest breakfast selection so far in hotels I stayed at in Vietnam. The room was nicely decorated with a heart using petals and towels (I'm travelling alone though), and the staffs are very friendly in answering your questions.

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Katoomba, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 nights. Everytime we came and went, we were greeted by name. Buffet breakfast was varied and plentiful. Only a short walk to the market and old town. A dip in the pool after a hard days shopping was very welcome. They booked train tickets for us and a cooking class. Nothing was too much trouble.... More 

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Hoi An, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

Staff were wonderful, could not help enough. Warm and friendly atmosphere, the staff speak excellent English too. Tried other local hotel, nowhere near as pleasant. Nearby the life of market and restaurants by the river and old town, but just away enough to be a bit less phrenetic.

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I received a very warm welcome when I arrived by the lovely staff which was such a pleasant surprise. The staff are extremely friendly and always have a smile. Nothing is too much for them and it makes you feel special when they remember you name. I can speak highly of these lovely staff. Special thanks to Yummi. The places... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, close to Old City, good breakfast included, great room. Walking distance to the Old City with lots of eating areas. The Old Market has lots of small counter top eating areas with cheap good food cooked while you wait.

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San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. The room had air con, was a nice size with a balcony. They offered a large breakfast buffet. Its a short walk to the market and Old Town. The staff was really helpful and friendly. Ruby, Tammy, and Yummy always greeted us by name and had great recommendations on where to eat, have clothes made,... More 

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