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All 80 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
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Hai Au Hotel
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Ranked #17 of 80 hotels in Hoi An
A recent review
5 of 5 stars reviewed yesterday
Leanne D
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1,032 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Rooms were nice, location was great - nice stroll to the markets. But the most memorable part of the stay was the staff who were so friendly and helpful. Will definitely stay there on the next visit and recommend to our friends. Thanks Yummy and Staff.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The gils working there wee just so accommodating and lovely, but most of all Trustworthy (which isn't very common lets be honest). Great price, decent buffet breakfast, nice room. We spent 3 weeks in cambodia/vietnam and this was out favorite hotel. Really great couldn't recommend more. (Ps i just heard don't use the tailor they used, we used 3 separate... More

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Den Bosch, The Netherlands
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've booked this hotel because of the great reviews on several sites. I wasn't disappointed. In advance I had arranged a airfield transfer from Danang Airport because my flight was arriving at 10.00pm. With a delay of almost an hour and a half the airport transfer was still waiting. The driver was very friendly and says this happens often with... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By far the best value place I have stayed at so far in Vietnam. Amazing, and friendly, staff who remember everyone's name, rooms are great for the price and a nice quiet pool to relax in the hot afternoons. From the moment I arrived the service was amazing, especially from yummy who helped organise the rest of my trip. Everything... More

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Amstelveen, Noord-Holland, Netherlands
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled for more than three weeks in Vietnam and stayed in a lot of different hotels. Hoi Au hotel was the best. The warm welcome of the female employees was terrific. They learned all our names from the head. Mimi, Yammi, Tina, Sally you were great. Always ready for small talk and in the evening a goodnight hug even... More

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11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay. Cute, convenient, comfortable. Love the free fruit on arrival. Free water, coffee, tea restocked daily. Cute little pool with lounge chairs, good breakfast. Staff is very kind. Despite the stairs, I might prefer a higher-up room next time because the roosters outside woke me up at 5:00am. But that is not the hotel's fault and they... More

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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On my most recent trip to Hoi An I had no hesitation but to book the Hai Au hotel. As always I received excellent service and the staff just make the place a dream. As always, consistent, pleasant and fantastic. Tam, Ruby, Sally, Minh, Tao, Yummi, Long and all the staff....you guys make this place special!!!

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Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner stayed here for 3 nights whilst discovering Hoi An and we loved it! The personal service of the reception staff (greeting you by your first name all the time) was excellent and excelled above many other hotels. We were provided with a computer in our room and fresh fruit upon arrival, all unexpected perks that made... More

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Dublin, Ireland
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really loved the look of the hotel. It was comforting and charming, almost like a home away from home for us. Our hotel window overlooked the pool on the main floor. The breakfast buffet had a variety of hot and cold food. I say the staff made the best impact for this hotel. They were very friendly and helpful... More

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Edmonton, Canada
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Compared to other hotels in the area we chose this one for the price. It was clean, large rooms, DVD player and wifi. Our only issue was it being rather loud into he evening (mid night) and early morning forcing us awake. Seemed to be due to the echo in the hallway. Buffet breakfast was simple but did the job.... More

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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Hoi An #17 Romantic Hotel in Hoi An
Hotel Class
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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