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All 79 Hoi An hotels

Hai Au Hotel

2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam
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90%
Ranked #17 of 79 hotels in Hoi An
A recent review
5 of 5 stars reviewed yesterday
94847George
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1,007 people have reviewed this hotel

Traveler rating
    567
    330
    84
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    4
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113
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff at Hai Au really went out of their way to make our stay here excellent. Great service and nothing was too much trouble. Rooms & beds very big which was great for our family! Highly recommend this hotel. Excellent service at a good price!

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Shanghai, China
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights at this lovely hotel, and would definitely stay here again if we visit hoi an. As previous reviews state, the staff are extremely friendly and welcoming, and make a conscious effort to remember your name. We didn't think the hotel was that dated - our room was modern with a balcony, flat screen tv, and very... More

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Tangerang, Indonesia
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room is worn out in the sense that old and not attractive. Clean though. BUT, you have superb breakfast and very helpful staff. Location wise it is 15 mins walk to the center. If only they redecorate the room, then it would be perfect.

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Hanoi, Vietnam
Top Contributor
331 reviews 331 reviews
90 hotel reviews
227 helpful votes 227 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice, albeit a bit old / tired hotel in a very convenient location (if you mainly want to explore the ancient town or book day trips, the beach is about 4km away). The rooms are more than adequate for the money you pay, the breakfast buffet is a bit more than just 'ok', but great for... More

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Exeter
Contributor
12 reviews 12 reviews
10 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights at the Hai Au hotel in Hoi An and had a fabulous experience. The room was spacious with a kettle and complimentary tea and coffee provided and petals strewn on the bed. The bathroom was excellent as well and the whole place was clean when we arrived and serviced while we were out the next day.... More

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Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights as a group of 14 and we found it to be very comfortable and the staff were lovely. Beds and bathrooms were excellent, rooms were quiet, meals very nice, and the pool was very popular with us Aussies. The staff even put on a breakfast for us at 3.00 am so that we could eat... More

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Bellingen, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It s a lovely feeling to stay there. Staff are lovely. Breakfast buffet wonderful and it s a great bike ride minutes away from the busy old town. Plenty of fruits and great pineapple pancakes, mango pancakes and also great soup! We will come back there!

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Hong Kong, China
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights a family of five in two rooms . At first it was two standard rooms and the parents room was rather disappointing but after the first night we upgraded one room to superior room and was so much better wort a few extra $. The rooms are big and spacious, the breakfast is surprisingly... More

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Auckland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hai Au is a great place to stay in Hoi An and would recommend as value for money with great staff. They are about a 5 minute into the heart of town which works well when hiring a bike or scooter which they offer for around $5/day. Staff are friendly and willing to help, always personally saying hi and goodbye... More

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Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for 2 nights recently on our way north to Hanoi and were so impressed with the exceptional service given from staff; particularly the girls on the main reception desk. They were all too willing to help in any way possible. I felt as if I'd known them for years that's how friendly and personable they were. The... More

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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Hoi An #16 Romantic Hotel in Hoi An
Hotel Class
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 
Number of rooms
33

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