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Hai Au Hotel

#50 of 113 Hotels in Hoi An
Certificate of Excellence
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576 Cua Dai Street, Hoi An 084, Vietnam
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1,283 Reviews from our TripAdvisor Community

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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had such a wonderful stay! Huge rooms that were very clean. The hotel staff were friendly and knew our names everytime we saw them. The free bikes were a great way to explore Hoi An - I'd definitely take a ride to see the beach. The pool & breakfast was great - was nice to have eggs made the... More 

Helpful?
Thank Em_B0123
Nesbyen, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

The noisiest hotel I've ever been on. On the one hand it isa very noisy building site, on the other hand you will be the weight of cocks before 4 in the morning. The hotel fills up of young "backpackers" who is not at all silent when they come and go much of the night. But the staff at the... More 

Helpful?
Thank Sverre2015
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my partner in September and wanted to say how enjoyable our stay was, The staff are amazing, we were joking every day and they were super helpful with advice and arranging services. There was a fruit platter on arrival. We got a 3rd floor, front room, which had a nice balcony and views. Warning: all stairs,... More 

Helpful?
Thank Elaine L
New Delhi, India
Level Contributor
178 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Hai Au is a very old hotel...old fashioned with no elevator but stairs for walking upto the rooms. the rooms are quite sub standard. the location is convenient but the breakfast is very minimal..just the very basics.

Helpful?
Thank aliyah123
Singapore, Singapore
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is most friendly, speaks good English and makes a point to remember all guests by name. Location is good, as it is walking distance to the ancient town. Room is very spacious and clean. Basic amenities are available – TV, fridge, Wifi, toiletries etc. Breakfast spread is simple but good enough, especially with wide choices of fruits. Highly... More 

Helpful?
Thank LG_Kay
Moscow, Russia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It's a great hotel with very friendly staff. The room was very clean. There werein welcome fruits, tea, coffee, and water in the room, bicycle for free, gave good pieces of advice. The hotel ist near to the centre of Hoi An, but just on the way to the beach. The breakfast was very-very tasty. Many thanks to the staff... More 

Helpful?
Thank michail_rusakov
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 3 nights during our honeymoon and were very happy with our stay. The staff even made us a sweet honeymoon cake to celebrate! The staff really went above and beyond - they were so helpful and friendly, always addressing us by our first names. The location is not directly in the center but... More 

Helpful?
Thank Nora S
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Big rooms. Very clean with extremely helpful and friendly staff. The hotel has bikes you can use for free. Less than a 10 minute walk from the old city. They will also help you book any via bus or train.

Helpful?
Thank Antonio L
Gothenburg, Sweden
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently we made a roundtrip in Indochina. Our first stop after Hanoi was Hoi An where we stayed at Hoi Au Hotel. On that hotel we got a really perfect service and hospitality. The room and the hotel location, rather near the old town in Hoi An was perfect. The facilities in the hotel were very good. Among other things... More 

Helpful?
Thank PWiklander
Veliko Tarnovo Province, Bulgaria
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment you enter reception to the time you leave it's home. The warmth, the enthusiasm of the staff. Cleanliness. Good breakfast, free bikes, location. Absolutely great. Stay again? In a heartbeat.

Helpful?
Thank Neets1960
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