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Hoi An Lantern Hotel

3.0 of 5
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288 Nguyen Duy Hieu | Son Phong, Hoi An 84510, Vietnam (Formerly An Phu Hotel)
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1 room 1 adult
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312 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the third time I have stayed here and I cannot recommend this hotel highly enough. The staff treat us like family. Mr Tai is terrific and the other managers also rate very highly. The breakfast staff are wonderful and never fail to ask how you are and help you with every little thing. The pool is clean and... More 

Helpful?
Thank mkent62
Gympie, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just booked my fifth stay at this hotel. I like the location. The pool is a 'godsend' in the warmer weather. The included breakfast is wonderful and the staff ensure your 'wants' are met. The rooms are most comfortable and clean. I cannot fault the service delivered by all staff.

Helpful?
1 Thank lynndloo1951
Hoi An, Vietnam
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We had a very warm welcome and the staff was taking good care of our needs and wishes during the whole stay. We had a very beautiful room, located in the front - unfortunately due to Vietnamese traffic (many many scooters, horns all the time), it was too loud for us as the windows don't really close tightly. We asked... More 

Helpful?
Thank Lu F
Zeist, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great time in Hoi an, we borrowed the bicycles from the hotel. At first we had to get used off the (too) friendliness of the personnel, but they were really interested in you. We had a good Christmas Eve. The catering manager made me a very good noodle soup for vegetarians for breakfast!

Helpful?
1 Thank Zwanique K
LanternHotelFOM, Room Division Manager at Hoi An Lantern Hotel, responded to this review

Dear Zwanique, We would like to thanks for your wonderful comment about your experience at Hoi An Lantern Hotel. We appreciate your feedback about the catering manager and the staffs whose make you had a great time at Hoi An Lantern Hotel. We will conduct further training and assist our team learn more about hotel hospitality to improve and develop... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

This gorgeous hotel is quite fancy for a 3 star. We thoroughly enjoyed our stay. The staff are very polite, warm and friendly. Everything was pleasant about our stay - the rooms are spot on, the variety at breakfast is excellent, the views from the observation deck are lovely and its great to sit up there dipping an icy cold... More 

Helpful?
Thank LilSips
LanternHotelFOM, Room Division Manager at Hoi An Lantern Hotel, responded to this review

Dear LilSips, We would like to thanks for your wonderful comment about your experience at Hoi An Lantern Hotel, We were very appreciated and happy when you had a fantastic holiday at our hotel and most importantly we had the satisfied from you. We not forget to learn more about hotel hospitality to improve and develop our hotel with the... More 

Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

The staff were super friendly, always saying hello and asking how we were. They helped us book our train tickets from Da Nang to Hue without any trouble at all. The rooms were lovely, with extremely comfy pillows! You even get a bedtime story (a Vietnamese folk tale) rolled up and left on your pillow, which I thought was a... More 

Helpful?
Thank Claire P
LanternHotelFOM, Room Division Manager at Hoi An Lantern Hotel, responded to this review

Dear Claire, Thank you very much for your glowing review and sharing your experience with us here at Hoi An Lantern hotel. We were thrilled to read about all the details of your comment what service we offer you on during your stay, most importantly we had the satisfied from you by our team make you had a fantastic holiday... More 

Melbourne, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

On arrival we were greeted by the manager who over loaded us with "promotions". One promotion was the compulsory new year dinner we had to book at 50 usd. I advised that we had plans, to which her response was that she needs to confirm with the manger if we can keep our booking. My response was that there is... More 

Helpful?
1 Thank alicaxerri
Wilmslow, England
Level Contributor
177 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

This is a great hotel with excellent facilities and staff. Its location is a mere five minutes walk into the very centre of town so gains the benefit of being slightly quieter than in town. Breakfast is comprehensive. They have a spa and there is a superb masseuse whose name is Tan. One of the best I've ever had. Great... More 

Helpful?
1 Thank stokewood
LanternHotelFOM, Room Division Manager at Hoi An Lantern Hotel, responded to this review

Dear Stokewood, Thank you very much for your choosing our hotel on your trip to HoiAn and thanks for your fairly comment about your experience. We are proud about our achievement which was offer for you at our hotel and get the satisfied from you, we strive to learn more to improve our hotel service with the highest standard. About... More 

Afferden, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Warm welcome! Big room, nice view. Great staff. Although the bad weather, we had a great stay! Room very clean and hygienic. Very varieted breakfast. Hoi An, the hotel is situated good and on a great location. Many options like hire a bike and do Some sightseeing and enjoying vacation. Coming back again!

Helpful?
1 Thank K v
LanternHotelFOM, Room Division Manager at Hoi An Lantern Hotel, responded to this review

Dear valued guest, Thank you very much for your stay and sharing your experience at Hoi An Lantern Hotel. We were very happy when serving you and get the valuable comment for what thing we offer you, surely we will forward it to every our staff and try to learn more about hotel hospitality to improve and develop our hotel... More 

The Hague, The Netherlands
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 24, 2015

I had a lovely experience here. Amazing hotel with red lanterns. Great view from the breakfast room. The staff was friendly and service oriented. I used their laundry service and i tot my clothes back in a few hours. Lovely!!

Helpful?
Thank Romereiziger
LanternHotelFOM, Room Division Mananger at Hoi An Lantern Hotel, responded to this review

Dear Romereiziger, Thank you very much for your stay and sharing your experience at Hoi An Lantern Hotel. All of our staffs were so happy when having you stay and appreciate about your feedback and we were excite to read your comment about our team, they pay full attention to you and detail service. Certainly we will share your compliments... More 

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