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Sea and Sand Hotel

15 Cua Dai | Cua Dai Beach, Hoi An 84510, Vietnam
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Sea and Sand Hotel
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118 Reviews from our TripAdvisor Community

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Traveler rating
    18
    46
    29
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    10
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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Sea and Sand Hotel
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Malden, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

I think the highlight of Sea and Sand is probably the location next to the beach. It's good for people that want to stay outside of town, rather than in the middle of Hoi An. I found the staff to be really friendly, especially the security guards and the receptionists. Some of the room amenities could be better - the... More 

Was this review helpful? Yes
Sea and Sand Ho... H, Guest Relations Manager at Sea and Sand Hotel, responded to this review

Dear Dan H, Thank you very much for your kind words for Sea and Sand Hotel and our staffs. We are happy that you enjoy the space outside your room on your stay. We are now trying to improve our services. We expect to welcome you back again to Hoi an and to Sea and Sand Hotel. Regards, More 

Vietnam
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 20, 2015

My husband and I stayed at this hotel on our honeymoon. As soon as we left our room, cleaning crew entered and STOLE MONEY from our LOCKED luggage. When we came back to the room we noticed that our belongings had been rummaged through and that things that were inside of our luggage weren't the way we left it. The... More 

Was this review helpful? Yes 4
Sea and Sand Ho... H, Guest Relations Manager at Sea and Sand Hotel, responded to this review

Dear Paulina_travels21, On behalf of all staffs in Sea and Sand Hotel, We are terribly sorry for your lost which sadly happened in your honeymoon. We also sorry for our staff behaviour to the situation that bothered you alot. Though, We do hope that you had a sweet honeymoon with your soulmate in Hoi An. For your update, we still... More 

Travelers are raving about these Hoi An hotels

1 review
4 of 5 stars Reviewed March 14, 2015

This hotel is a perfect location if you are a beach lover as its only a 5 minute walk away. If you want to go into the ancient city its best to get a taxi which is around 80000 dong. Room was a little dated and some of the plug sockets didn't work but this wasn't a big problem for... More 

Was this review helpful? Yes
Sea and Sand Ho... H, Guest Relations Manager at Sea and Sand Hotel, responded to this review

Dear Becky C, Thank you very much for your comment. It is so helpful for us to have feedback on our services so that we can make it better to serve you. We are working on the issue to make our valued guests more comfortable. On behalf of our staffs, we are looking to seeing you again in Hoi An,... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 17, 2015

This is quite an old and tired property, the rooms are more ifs plantation style with wooden shutters etc. It could have been excellent except for the fact the rooms were dirty. Such an easy thing to correct in a place that has some real character.

Was this review helpful? Yes 1
Sea and Sand Ho... H, Guest Relations Manager at Sea and Sand Hotel, responded to this review

Dear Colin M, Thank you very much for your feedback. We are appreciate your information for improvement. Our staffs in Sea and Sand Hotel are working hard on bring great experiences for our valued guests during their holiday in Hoi An. Looking forward to seeing you in Hoi An, and Sea and Sand again. All the best to you. Regards, More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 2, 2015

This was the 1st hotel we stayed at in Hoi an. Very very quiet I think we were the only guests in the hotel . Our room had clean sheets on the bed but a TV that was pretty ancient and the balcony door didn't close and the handle fell off! We asked reception to see if they can fix... More 

Was this review helpful? Yes 1
Sea and Sand Ho... H, Guest Relations Manager at Sea and Sand Hotel, responded to this review

Dear Elmo051210, Thank you very much for choosing Sea and Sand Hotel as your first hotel in Hoi An to stay. We highly appreciate your feedback so that we can improve and make our services better. We are very sorry for the inconveniences that made you uncomfortable. We are trying our best to deliver good quality services to our valued... More 

Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed January 1, 2015

The hotel has a super-friendly & helpful staff, but the property needs more care. Old towels, old sheets, painting touch-ups needed. Simple maintenance would make a huge difference in the overall appearance. Clean, but very basic The hotel is just one block from the beach. Otherwise, it is a long bike ride or $5 taxi ride into the Old Quarter... More 

Was this review helpful? Yes 1
Sea and Sand Ho... H, Manager at Sea and Sand Hotel, responded to this review

Dear Steve G, Warmest greetings from Sea and Sand Hotel! Thank you for taking time to share your feedback with us. I am sorry that our rooms’ facilities where a disappointment. In the prospective future we have plans in place to improve the general maintenance of our hotel. However we value your fair comment on this issue. We pride ourselves... More 

Moe, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

Everything about this hotel is quite basic, except the quality of the service and it's people. Rooms are adequate but not flash certainly for the budget conscious. Also a bit of a hike out of main town. On the up side very close to river and beach.

Was this review helpful? Yes
Sea and Sand Ho... H, Manager at Sea and Sand Hotel, responded to this review

Dear Fkmilky, Warmest greetings from Sea and Sand Hotel! We appreciate your feedback on this prestigious website. Thank you for choosing Sea and Sand hotel for your holiday in Hoi An. Our hotel is located next to the river and Cua Dai Beach, which is 5km from hustle and bustle of the town. We believe this location is a perfect... More 

Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 15, 2014

Big plus for this hotel is the staff. The reception and door staff are very nice and friendly. Down side, the rooms are tired and pretty run down. For instance there was a lot of moisture in one of the walls which caused a damp smell and paint was falling off the wall, the mini bar fridge may have worked... More 

Was this review helpful? Yes 2
Sea and Sand Ho... H, Manager at Sea and Sand Hotel, responded to this review

Dear BushBandit77, Many thanks for spending some few minutes of your time writing us a feedback about your stay with us here at Sea and Sand. The whole management team and the staff are really happy that we were able to satisfy your needs whilst being with us. We are very happy to hear your recommend our staff, special front... More 

Frankfurt, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

The Sea & Sand is well placed on Cua Dai Street. Near Cua Dai beach a paradise place. With friends we were finding a nice and smiling staff. The attribution of rooms was quickly done. Nice bedrooms without bad surprises. We had one time difficulties with wifi for one inexplicable reason. We went down inform the reception. The staff was... More 

Was this review helpful? Yes 1
Sea and Sand Ho... H, Người quản lý at Sea and Sand Hotel, responded to this review

Thank you for sharing your review here on TripAdvisor and for writing about our Sea And Sand hotel I am so happy to read that you had such a wonderful experience with us. It will be my pleasure to share your kind comments with all the staff, especially every team member at Front office Dept, as there is no better... More 

Hanoi, Vietnam
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 6, 2014

This has been my 5th visit to this hotel. While the staff is friendly and hospitable, the atmosphere is depressed. Today after leaving my room I heard the sound of machines, and saw a person with a mask, decided not to wait for elevator , stepped to ground floor andd saw staff out of building, after smelling chemical I was... More 

Was this review helpful? Yes 1
Sea and Sand Ho... H, Người quản lý at Sea and Sand Hotel, responded to this review

Dear Ms Kym, Thank you for staying with us and for your review. We apologize for the inconvenience cause to you experienced during our spraying insecticide last week. We are sorry to hear about your experience here and will bring this to the attention of the respective managers. Your feedback is greatly appreciated and will be used to further improve... More 

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