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Grassland Hotel

3.0 of 5 500 Hai Ba Trung Street | Hoi An Old Town, Hoi An, Vietnam
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Grassland Hotel
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Grassland Hotel
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89 reviews from our community

Traveler rating
    53
    21
    11
    1
    3
See reviews for
5
35
17
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (28)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (29)
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There are newer reviews for Grassland Hotel
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Brisbane, Australia
1 review
3 of 5 stars Reviewed November 16, 2014 via mobile

We didn't have hot water on our first day, but later realised that the hot water system had been turned off. The shower head, water pressure and spray wasn't very good. The staff were very helpful and spoke English well, however sometimes gave conflicting advice about booking private drivers for sight seeing. Breakfast selection was reasonable, however flies were constantly... More 

Was this review helpful? Yes
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Pritika from Brisbane Australia, Warmest greeting from Grassland Hotel, Hoi An, Viet Nam. On behalf of the hotel, wishing you good health, happiness & success. Thank you for your great feedback. It's highly appreciated and will help us to improve our ability to serve you. Hope to see you again. Best regards, Mr Hoang Le More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 16, 2014

Checked in here because the price was good. $15 per night for 3 people, so only $5 each. It far exceeded mine and my fellow travelers expectations. The room was clean, spacious and had a great balcony. Wifi connection was great, fridge was handy, cable tv included english channels and hot water worked fine. The only time we had a... More 

Was this review helpful? Yes 3
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Miss Rover, Greeting from Grassland Hotel Thank you so much for your choosing to staying . We are happy to read that you had a great stay with us and was happy with our room. We will share your comment to all our team and i am sure that they will be very motivative to read that. Once more... More 

Tuncurry
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

Came here aftering visiting a backpackers which was the same price but not as nice, came with two friends and the whole time we got looked after by the staff. They were kind and attentive. Facilities were excellent and room service was frequent.

Was this review helpful? Yes 4
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Mathew , Warmest greeting from Grassland Hotel, Hoi An, Viet Nam. Thanks a lot for your great comments and time you spent with us and hope to see you next time Best regards, Mr Hoang More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2014

The service was wonderful. The staff were always smiling and willing to answer any questions. The restaurant has great prices and is delicious! The only stipulation was the housekeeping. We would have liked to have our bathrooms fully cleaned, not just new towels and an empty garbage. A major plus was the pool. It was beautiful and very refreshing on... More 

Was this review helpful? Yes 4
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Ms Samantha, Greeting from Grassland Hotel. Thanks for all your comment and feedback for the stay with us. House-keeping team has been appreciated for all your comment, we will improve all criteria for a better. So we are sure your next trip if we have chance to welcome you, things will be totally different. Once more time, thank you... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 29, 2014

We were jumped by their agents when got off the bus. They showed us a distorted map as if the hotel was very close to center and other hotels but it's quite far (although on the main street). About 20-25 minutes walk from center, which is a bummer especially at night. During the day they have a shuttle service a... More 

Was this review helpful? Yes
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Roy, On behalf of the hotel, thank you very much for your choosing to stay. We will share your comment to all our team and i am sure that they will be very motivative to read that. Your feedback is highly appreciated and will help us to improve our ability to serve you! Once more again, Thank you... More 

Squamish, British Columbia, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 4, 2014

One of the most amazing places to visit was Hoi An. the grassland hotel's staff was as warm hearted as the mid-day sun outside.... they were there for me, Very clean the food amazing... exceptionally helpful with helping me find my way around Hoi An I would highly recommend a stay at the Grassland Hotel ...very affordable... the pool was... More 

Was this review helpful? Yes 7
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Ms Trina from Canada, On behalf of the hotel, thank you very much for your feedback. Hope you are well. We are happy to read that you had a great stay with us We will share your comment to all our team, especially Nhung and i am sure that they will be very motivative to read that. Your feedback... More 

Penang, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 4, 2014

Context- This review is written from the perspective of a European couple who have lived and worked in Asia for over two years. We tend to travel budget (and will not post a negative review if a place does not come with free soap, for example), but are a small level above ‘backpacker’. Area- Hoi An is a pretty place,... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2014

We stayed here for 7 days and we found it very nice. It fitted just perfect in our Hoi An experience. We stayed on the ground level in a twin room. It was nice. There were sòme cons: hole in bathtub and the rooms were not very clean although acceptable. It's only very noisy early in the morning because of... More 

Was this review helpful? Yes
singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 26, 2014

If you are visiting Hoi An and you are looking for a good quality Hotel with very good English speaking receptionists,who can help you with your visit to this picturesque town then don't hesitate and do yourself a favour and stay here.The Hotel is a short walk from the old town and you can get there on the Hotels free... More 

Was this review helpful? Yes 8
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Jamie, On behalf of the hotel, thank you very much for your choosing to stay. Hope you are well. All of us miss you a lot. We are happy to read that you had a great stay with us We will share your comment to all our team and i am sure that they will be very motivative... More 

Santiago
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

I stayed in this hotel for three nights and it was ok. It wasn't that clean though, I found cockroaches in my bathroom. But the worst thing that happened to us is trusting in one of the receptionists. She told us that she was going to arrange the bus to Hue and then to Hanoi. We told her that we... More 

Was this review helpful? Yes 1
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Sir, Firstly, we would like to thanks for your feedback on our contracted transportation supplier’s services. We have taken serious this matter to the big boss of this transportation company and investigated the case. We have been in cooperation with this supplier for more than 7 years and to be honest, this is the first time we have received... More 

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Additional Information about Grassland Hotel

Address: 500 Hai Ba Trung Street | Hoi An Old Town, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grassland Hotel 3*
Number of rooms: 24
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Also Known As:
Grassland Hotel Hoi An
Hotel Style:
#22 Spa Hotel in Hoi An
#27 Romantic Hotel in Hoi An

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