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Grassland Hotel

3.0 of 5 500 Hai Ba Trung Street | Hoi An Old Town, Hoi An, Vietnam
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80 reviews from our community

Traveler rating
    48
    19
    9
    1
    3
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5
32
15
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • English first
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  • German first
  • Spanish first
  • Swedish first
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English first
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    (80)
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    (28)
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    (18)
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    (14)
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    (20)
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There are newer reviews for Grassland Hotel
See the most recent reviews
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2014

We stayed here for 7 days and we found it very nice. It fitted just perfect in our Hoi An experience. We stayed on the ground level in a twin room. It was nice. There were sòme cons: hole in bathtub and the rooms were not very clean although acceptable. It's only very noisy early in the morning because of... More 

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singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 26, 2014

If you are visiting Hoi An and you are looking for a good quality Hotel with very good English speaking receptionists,who can help you with your visit to this picturesque town then don't hesitate and do yourself a favour and stay here.The Hotel is a short walk from the old town and you can get there on the Hotels free... More 

Was this review helpful? Yes 8
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Jamie, On behalf of the hotel, thank you very much for your choosing to stay. Hope you are well. All of us miss you a lot. We are happy to read that you had a great stay with us We will share your comment to all our team and i am sure that they will be very motivative... More 

Santiago
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

I stayed in this hotel for three nights and it was ok. It wasn't that clean though, I found cockroaches in my bathroom. But the worst thing that happened to us is trusting in one of the receptionists. She told us that she was going to arrange the bus to Hue and then to Hanoi. We told her that we... More 

Was this review helpful? Yes 1
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Sir, Firstly, we would like to thanks for your feedback on our contracted transportation supplier’s services. We have taken serious this matter to the big boss of this transportation company and investigated the case. We have been in cooperation with this supplier for more than 7 years and to be honest, this is the first time we have received... More 

Santiago
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 5, 2014

We had a good stay there but there were a few things that I didn't like. We had been in better hotels in Vietnam for the same price or even cheaper sometimes.. The breakfast is a disaster.. Cold eggs, no cereals, no yoghurt, no milk, etc.. The girl of the reception sold us a ticket (it was supposed to be... More 

Was this review helpful? Yes 1
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Jaclel from Santiago, On behalf of the hotel, thank you very much for your choosing to stay. Hope you are well. Your feedback is highly appreciated and will help us to improve our ability to serve you! Once more again, Thank you for your positive feedback and we are looking forward to welcoming you back again soon. Best... More 

Buderim, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

I loved staying at grassland hotel, the staff were very friendly and extremely helpful, I booked a fair few flights in Saigon and wasn't sure of them, the lady at the front counter, made phone calls and double and triple checked that everything was correct, she was so very helpful with that and other questions. My room was very tidy... More 

Was this review helpful? Yes 2
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Mr Antony from Australia, Warmest greeting from Grassland Hotel, Hoi An, Viet Nam. Thanks for staying with us and your great feedback. It is highly appreciated and will help us to improve our ability to serve you. We hope to see you again. Best regards, Mr Le Hoang More 

gold coast
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

Best part of hotel is pool to cool off in after days sightseeing. Hotel a bit out of town and although they have free shuttle bus it only runs every two hours. TV reception very poor,only a average hotel.

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

Arrived at 6PM into a 2bedroom room on the 3rd floor. The beds sheets & blankets were not cleaned and had sand and dirt in it. They cleaned the sheets in the morning. Free buffet breakfast: - Sandwich bread w jam or peanut butter - Pre-fried eggs, stir fried veggie instant noodles, stir fried egg & veggie rice in 3... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

The first thing that one has to mention is the pool! Nothing better than to relax in the pool after an 19hour bus ride from Hanoi. The room with 2 beds is clean and nice and just for the right price 12$ per night. The hotel is halfway from the center and from the beach. If you're considering going to... More 

Was this review helpful? Yes 3
Seville, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2014

we stayed 5 days and it was a very pleasant stay. the swimming pool area is great, staff very fiendly. there are free bicycles and free shuttle to the old town, which is very convenient. in 20 minutes by bike, you are on the beach. rooms are clean and spacious. good library for book exchange.

Was this review helpful? Yes 2
Warrington, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 28, 2014

we stayed here for a couple of nights and were less than impressed. first of all the staff were less than friendly and gave the impression we weren't welcome. Getting served at the restaurant is nearly impossible, despite the fact the staff are looking over we still had to walk over to reception to get served. The coffee had ants... More 

Was this review helpful? Yes 3
GrasslandHotel, Manager at Grassland Hotel, responded to this review

Dear Sir, Greeting from Grassland Hotel Thanks for all your comment and feedback for the stay with us. Our Hotel has been step by step upgrading the facilities up to the standard of the 3 star hotel and it is still carry on. So we are sure your next trip if we have chance to welcome you, things will be... More 

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Additional Information about Grassland Hotel

Address: 500 Hai Ba Trung Street | Hoi An Old Town, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grassland Hotel 3*
Number of rooms: 24
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Also Known As:
Grassland Hotel Hoi An
Hotel Style:
#23 Spa Hotel in Hoi An
#26 Romantic Hotel in Hoi An

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