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Pho Hoi Riverside Resort

Hamlet 1, Cam An Ward Town, Quang Nam, Hoi An 84510, Vietnam
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Pho Hoi Riverside Resort
Best prices for: 1 room 1 guest
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Ranked #76 of 92 Hotels in Hoi An
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301 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Gold Coast
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

t started off bad with 5 rooms out of the 6 booked being terrible. As it turned out this was my mistake having been upgrade for free last time we stayed here and was never aware we had been given a free upgrade. The manager Hu really worked and looked after all of us the next day and we got... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Good location, nice staff, good breakfast. Location is very near the Old town, but not in it, which is good as you don't get troubled by the noise. Our room, though it had everything we needed, looked a little tired

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. The resort is in a great location, very close to the bridge to ancient city. We didn't really LOVE this hotel. It was only $30 CAD however we got stuck in a room in the old building. We soon found out that the standard rooms with balconies, large windows, and a river view in the... More 

Was this review helpful? Yes 1
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Mr Caitlin ! I am Trương Ngọc Hiếu , Customers Service Manager of Pho Hoi Riverside Resort . On behalf of Pho Hoi Resort Staffs and Management , I would like to thank you for your stayed our hotel and very kind review . We are honoured to receive your wonderful feedback . Our hotel always put your satisfaction... More 

Hanoi, Vietnam
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Yes it's aging but comfortable and well maintained for its age. . The staff was helpful in setting up a bike tour and a cooking class for me that I thoroughly enjoyed. I would stay again with a companion but upgrade to a newer room closer to the river view.My room inthe hotel facing the river had a small balcony... More 

Was this review helpful? Yes 1
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Traveller ! I am Truong Ngoc Hieu , Customer Service Manager of Pho Hoi Riverside Resort . Firstly our Management would like to thank you because you choice our hotel and stayed here with us. We are honored to serve you during your stayed at the hotel. We hope , the enthusiasm of hotel staff will make you feel... More 

Geelong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed at Pho Hoi Resort and were really looking forward to explore Hoi An and beyond. The hotels location was great, just across a little bridge from the main township (including the markets and tailors). Upon check-in we were not allocated to the room we booked, and were confused as to why this was the case. After returning to... More 

Was this review helpful? Yes 2
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Traveller ! I am Trương Ngọc Hiếu , Customer Service Manager of Pho Hoi Hoi An Riverside Resort . On be half Pho Hoi Staff and Management , i would like to thank you for your choosing our hotel during stayed at Hoi An Town. And we are honored to welcome remarks very sincere comments of Guest. Usually when... More 

Gold Coast
Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 21, 2015

Picked this off the internet - was on special and really quite cheap. The location was then main decider in our decision to stay here. It is just over the bridge from the old town of Hoi An and from this perspective it was great. The room was upstairs in what I guess is the older part of the hotel.... More 

Was this review helpful? Yes 6
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Traveller ! First of all , Our Management would like to thank you match your visit in our hotel. At the same time for us to be apologized to guest for the unfortunate incident happened during your stay with us. WE hope the enthusiasm to serve of staff hotel will make you feel pleasure and comfortable . In the... More 

Lisbon, Portugal
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 16, 2015

This hotel is super cute, it is on the river across form the old town of Hoi An, the gardens are spacious and relaxing. The rooms are huge with verandas, and a lovely place to watch the sunset. The bathrooms are great, good water pressure and super clean. The little details were what made it, the extra care and attention... More 

Was this review helpful? Yes 6
resort_hoian, Quản lý bộ phận lễ tân at Pho Hoi Riverside Resort, responded to this review

Dear Ms Kay ! On behalf of Pho Hoi Resort Staffs and Management , I would like to thank you for your stayed here with us and very kind review . We are honoured to receive your wonderful feedback . Our Staffs really happy , we hope to see you again , Ms Kay. Thank you very much ! More 

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2015

I got an awesome holiday. This hotel is very convenient, near market. Staff are super friendly. Clean and nice room with nice price. Nice swimming, view, I like it. I had chance to join a cooking class here, it was an interesting experience. Easy to walk to Hoi An accident town. I will come back!

Was this review helpful? Yes 9
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Traveller ! Firstly our Management would like to thank you because you choice our hotel and stayed here with us. We are honoured to serve you during your stayed at the hotel. We hope , the enthusiasm of hotel staff will make you feel comfortable and relaxed. Once more time, we would like to thank you for your wonderful... More 

Auckland Region, New Zealand
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2015

We really enjoyed our stay at the Riverside. Great views over the river and a awesome swimming pool. Very easy walk across the bridge to the old town. Better to stay here than in town. Very friendly staff and welcoming.

Was this review helpful? Yes 8
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review
Google Translation

Xin chào Ms Linh ! Lời đầu tiên , toàn thể nhân viên khách sạn PHỐ HỘI và Ban Giám... More 

Banff, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Superb location, short walk to historic centre. 3rd floor room overlooking river and old town. Architecture reflects Hoi An. Currently being refreshed with new paint. Wonderful pool on a hot day. Staff very friendly and attentive. OK breakfast buffet. Stayed 4 nights.

Was this review helpful? Yes 11
resort_hoian, Giám đốc quan hệ khách hàng at Pho Hoi Riverside Resort, responded to this review

Dear Traveller ! I am Trương Ngọc Hiếu , i work in Customer care department . On behalf Phố Hội Resort Staff and Management , i would like to thank you for your stayed and great reviews. I am honored to receive feedback from you . Our hotel always gives Guests a feeling of being relaxed and warm like in... More 

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