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Van Loi Hotel

3.0 of 5
54 Nguyen Tri Phuong | Cam Nam, Hoi An 51000, Vietnam
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Van Loi Hotel
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Van Loi Hotel
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257 reviews from our community

Traveler rating
    68
    121
    38
    20
    10
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46
75
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Budapest, Hungary
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Excellent location. A 7min walk into old town. The nicest thing about this hotel was breakfast was up on the 5th floor. Breakfast was good with a wide selection of local and western. Pool was cold as not in the sun. Overall very tired and in urgent need of revamp. First morning there was a ceremony for worshipping the land... More 

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Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very Nice Hotel in Hoi An. Very convenient location walking distance to the old town. The room was comfortable and very good breakfast in an amazing terrace on the roof. The Staff was very friendly and helpful specially Mss. Tram Vo, the receptionist, who give me a very detailed and usefully information about Hoi An. I pass a really good... More 

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Dinh_VLHotel, Public Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Many thanks for voting us as: “Nice Hotel In Hoi An” . All Staff and Tram feel very pleased & motivated with your great comments. We were happy when you feel pleased for every thing during time your stay with us. We will try each day as our mission for Van Loi hotel becoming wonderful destination for... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff are very friendly, the hotel is clean and peaceful. The decor is outstanding. The massage in the spa (by Tram) was exceptional and very professional, felt very refreshed after a day on the Ecotour trip. Thanks Tram !

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Thank you for taking the time to write these lovely comments about Van Loi Hotel. Ms Tram was very fun and enjoy your satisfaction in the spa. We are also very pleased with your positive comments about the staff and hotel services. We look forward to you and your friends coming back with us. we always warmly... More 

Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Spent 2 nights as part of an Intrepid Tour and really enjoyed the stay. Central location right near the Old Quarter. Very friendly and efficient staff. Loved the swimming pool. Had an awesome massage at Tram Spa! Don't miss it.

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Thank you for taking the time to review our Hotel. We truly value the opinions of our customers. Providing our guests with the best possible hospitality and service has always been our mission. Ms tram feel pleased and excited when reading your reviews. Tram always is good staff and effort in her job. We look forward you coming... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My family and I spent 3 nights here as part of an Intrepid tour. It was an ideal spot for a much needed relax half way through the tour and our 7 & 9 year olds welcomed the pool. Staff are polite and helpful, particularly the Supervisor Dinh Nguyen who was always around to greet guests with a smile A... More 

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Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Mr Rian! I and all staff are very excited and many thanks for your voting us as:“Good value & an enjoyable stay”. i hope that, people from over the world will like the van loi hotel after reading your wonderful comment on Tripadvisor. you gave us great couragement to do better. I was really happy knowing and talking with... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best places I've stayed so far in Vietnam. I was so happy to get a soft bed! The room is huge, and beautifully decorated with a private balcony. You will not starve at the breakfast buffet! So many options, local food choices, baked good and omelet making station. Less than 10 min to walk in... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Many thanks for voting us as: “Great hotel” . The Management and Van LoiTeam feel very pleased & motivated with your great comments. we were happy when you feel pleased for every thing during time your stay with us. We will try each day as our mission for Van Loi hotel becoming wonderful destination for all. We... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

What a nice place, only a 10 minute walk from the old center. Very courteous and helpful staff, especially the beautiful Thu Ly, who does more than her best to accomodate every body! I am planning to come back with my husband next time, because this beautiful romantique hotel has to be shared with your love one. I felt like... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Ms Ly and All are happy with your voting us as:"Charming hotel with a pittoresque decor". The Management board are very fond of to learn that you were so impressed with our location and Pool. We feel very encouraged & motivated with your great comments about the Van Loi Hotel. We promise to do best. Hope that,... More 

Cape Town Central, South Africa
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a tour (included in the price), so I cannot comment on value for money, but had a lovely two day stay here. The hotel is clean with spacious rooms, great to have a pool to cool off in, the view from the breakfast restaurant is stunning (5th floor) - definitely try have a lazy breakfast. Good selection... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Many thanks for voting us as: “Quaint Relaxing Hotel in Hoi An” . The Management and Van Loi Team feel very encouraged & motivated with your good comments on everything during your recent stay with us . we read your great review on Tripadvisor. It 's wonderful. we promise to do better every day to Van Loi... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very good price and the staff do try to please. Such a noisy room, im pretty sure theres something living in the wall. The aircon was dripping on the bed and the light fell of the wall on to my partner in the middle of the night. The beds are very hard so theyve put a foam matress over top... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear writer ! Thank you for taking the time to review our property/business. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission.We want you to know that we truly enjoy sharing our passion for our destination... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I was surprised to discover this was only a 3star ! I was very impressed with the traditional decor in the lobby , lovely clean pool to cool down in , buffet breakfast with your own chef to make fresh omelets on demand ! What's not to love ! ? Small down side , the sockets in the room we... More 

Was this review helpful? Yes
Jonh_Luong, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Thank you for taking the time to review our Hotel. all staff of Van Loi feel very happy & grateful with your nice comments on everything during your recent stay with us. we will check all socket in the rooms and repair . We expect you and your friends coming back with us in the next time. Warmly... More 

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