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Van Loi Hotel

54 Nguyen Tri Phuong | Cam Nam, Hoi An 51000, Vietnam
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Van Loi Hotel
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299 Reviews from our TripAdvisor Community

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Traveler rating
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    139
    41
    21
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (93)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (75)
All months
Sydney, Australia
Level Contributor
124 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon entering the Van Loi Lobby you know it's going to be different from the many hotels that seem to look same same! Efficient and quick check-in, nice cold drink, very friendly front counter staff, good grasp of English...... copy of passport taken and passport returned, no problem. Got upgraded to a deluxe (😊) room and upon entering was pleasantly... More 

Was this review helpful? Yes
Savannah, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and all spoke English. The hotel is located only asort 5-10 minute walk to many of the shops in the center of town. The supervisor Dinh was particulate accommodating and made the stay enjoyable.

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Johnny! Many thanks for voting us as: “Great Staff” . The Management and Van Loi Team feel very encouraged & motivated with your great comments on everything during your recent stay with us . We look forward with pleasure to welcoming you back with us in the coming time. Yours very truly! Dinh,Nguyen More 

1 review
4 of 5 stars Reviewed 1 week ago

Apart from a shower that was a bit hard to use and it took a while for the safe in my room to be opened, it was a great stay. Really pretty hotel. Good location near cheap massage places and bike rentals. Nice pool and really yummy breakfast. Made to order omlette is nice. Definitely recommend. Bit quiet if you... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Great thanks for your gift such as a good review for Van Loi Hotel.We will share your comment with our team and the will delighted to know that all their effort was deserved. All of us tried to serve you best service to give you great experience and memories in your trip.We look forwards to welcome you at... More 

Newton Abbot, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

During my holiday, Van Loi is the best hotel i had been in Vietnam. I had a room with nice view, you can see the river the standing at bancony..the room was cleaned. Special thing in this hotel is the staff..They always welcome you with smiling.. They are very helpful, Ms Tram recommended for me a good place to go..... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Many thanks for voting us as: “Nice hotel for holiday” . Ms Tram and Van LoiTeam feel very pleased & motivated with your great comments about staffs, room, Breakfast.... we were happy when you feel pleased for every thing during time your stay with us. We will try each day as our mission for Van Loi hotel becoming... More 

Victoria, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Tram spa staff were fantastic! A+ service. Quality smile and attitude and lovely people to hang out with for a drink at the bar! Will definitely tell my friends and return one day! ' she 5 star service. Pool was great and the drinks were cold!!!!

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Many thanks for voting us as: “Great atmosphere” .Ms Tram, she work at Spa feel pleased and excited when reading your reviews. Tram always is good staff and effort in her job. We were happy with your nice comment about Bar and Pool. We look forward you coming back again. we are ready welcome you with the best... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had an awesome time at this hotel. Great pool and restaurant/bar. The Tram spa is fantastic too. The staff are really friendly and don't hassle you for money. Make sure you say hello to the lovely Thien, Tam and Trinh Huong. Also look out for Dinh he is very helpful and always cheerful. 5 star!!!

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Ms Tram, Ms Thien,Ms Tam, Ms Hương, Ms TRinh and Mr Dinh at the Van Loi was so glad and felt very encouraged with your wonderful reviews about us. We're very fond of to learn that you were so impressed with our location. We are happy when to know that you love: Bar,the breakfast at restaurant, with... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay at the Hotel. The rooms were clean, always had hot water running and air conditioners, which was not the case with some of our other hotels. We liked the residential location of our hotel. It is a short bike ride or walk (5 minutes) over the bridge connecting to the central part of Hoi An. We... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! Many thanks for voting us as: “Good staying Hoi An” . The Management and Van Loi Team felt very pleased & motivated with your great comments. we were happy when you were pleased for all, during time your staying with us. We will try each day as our mission for Van Loi hotel becoming wonderful destination. Mr Dinh,Guest... More 

Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dinh and his son (who work here) were very friendly and chatty to help share with us stories of life in Vietnam. We slept well and enjoyed the breakfast the two days we were here. It was a close walk to the main part of town for food and shops. Bike hire nearby and laundry services for the next day... More 

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Many thank you with review name "Enjoyable time". I and Tuan(My son) was happy to read your nice words. I am sure that, people from over the world will love the Van loi hotel after reading your wonderful comment on Tripadvisor. you gave us great couragement to do better. I was really happy knowing and talking with... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed as part of an intrepid family tour. Accommodation was spacious enough. Check air conditioning works prior to settling in just Incase you need to change rooms. Basic accommodation. The laundry service across the road at a local shop was the best we have had in Vietnam. Buffet breakfast could be better.

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer ! Many thanks for voting us as: “Comportable stay and great service” . The Management and Van Loi Team feel very encouraged & motivated with your great comments on everything during your recent stay with us . We look forward with pleasure to welcoming you & your friends back with us in the coming time. Yours very truly... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Loved our stay there with our Intrepid tour group. The rooms open out onto the pool which was lovely and made for a great successful time. Shower heads point out of the shower but that v read my only complaint! Great breakfast , especially the view!

Was this review helpful? Yes
Dinh_VLHotel, Guest Relations Manager at Van Loi Hotel, responded to this review

Dear Writer! All of us at the Van Loi was so glad and felt very encouraged with your wonderful reviews about us. We're very fond of to learn that you were so impressed with our location and the level of services rendered to you from our staff. Again, thank you very much for your selecting our Van Loi during your... More 

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