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Phuoc An Hotel

2.0 of 5 39 Tran Cao Van St., Hoi An, Vietnam
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Phuoc An Hotel
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39 reviews from our community

Traveler rating
    21
    11
    5
    2
    0
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2
19
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean rooms that were made up daily only negative was that shower was a bit weak for hair washing and you need to flick on your hot water switch prior to showering which we learnt that hard way! Location is fair, it's about a 10 minute walk from the river and main shopping/bars/restaurants which was fine for us but others... More 

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Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff at this hotel were helpful, friendly & imformative. Cao was amazing. The hotel is located on a small side st. which was nice for us. Clean rooms, but had some problems w/ the hot water. Overall we enjoyed our stay & would reccomend it for others wanting a clean, comfortable hotel.

Was this review helpful? Yes
phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Hi Mrs. Elka Poor. Thanks for your comments to the hotel as well as for our staffs. And special thanks because you has given me a great remarked!! With professional service style and enthusiasm, we always create the exact service and honesty, so you know that we always listen and understand your needs. Expect that you will return to the... More 

Newquay, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I only saw a little bit of this hotel as I arrived late and left immediately after breakfast, but I was very impressed with my experience. The room was very clean and had lots of character, the staff were very friendly and professional and I helped myself to a top rate buffet breakfast. Seemed like great value for money.

Was this review helpful? Yes
phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Dear John, Thanks a lot for talking time to write such as a lovely review of your recent stay at Phuoc An Hotel .We appreciate your feedback.We look forwards to welcoming you back in the not too distant future. Sincerely Phuoc An's Team More 

Israel
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would say this hotel is above average. The staff was helpful, breakfast was fine, the rooms were good. The best thing was getting free bikes as we rode bikes every day to different parts of the city.

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phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Dear Susan, Thanks you very much for talking your valuable time to write us a great review on Tripadvisor about Phuoc An Hotel.We are happy to read that you enjoyed your stay with us.We look forwards to welcoming you back in the not too far future. Best regards Phuoc An's Team More 

Chile Chico, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2015

The staff were very friendly and helpful. The location was excellent. Bike included was great! There is no elevator, staying at the 5th floor was not nice. The rooms at the 5th floor are supposed to be the deluxe but are worse than the standard rooms in lower floors.

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phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Thanks for your comment to our hotel. Our hotel have any kind of rooms and any level. And the feeling defend on, someone like fifth floor, some one like lower. (Even someone want to stay in underground floor, but we don't have - smiles) And we can moving you as your request! Please make a complain direct to us when... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

A wonderful week spent here. A basic small hotel but clean rooms and wonderful staff. Very cost effective. The staff could not do enough for us. Always smiling and attentive. Obviously important guest information is passed on at shift changes as all staff were aware of our needs. Booked a number of activities plus flights and transfers and never a... More 

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phuong d, Người quản lý at Phuoc An Hotel, responded to this review

Dear Mr Peter, Thank you very much for talking the time to share your feedback after stay at Phuoc An Hotel.We are glad to learn that you found wonderful staff,free bikes and pleasant swimming pool.We wish to serving you again in next future. Best wishes to you. Phuoc An's Team More 

Southampton, United Kingdom
Top Contributor
180 reviews 180 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 19, 2015

Stayed for a week, the hotel is a short walk from the old town, down a quiet street which means it is pretty quiet. There are many cheap restaurants nearby as well. The hotel was clean and the staff were very friendly, informative and helpful. The breakfast isn't too bad, with fruit, mini pastries and choices of egg etc. The... More 

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phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Dear Patrick, Thanks a lot for talking the time to write your feedback after stay at Phuoc An Hotel.We are glad to learn that you found clean hotel and friendly staff.Also at that time we extremly regret to read that you have problem with the shower and wifi.we would like to express our sincerest apologies.We hope we will have another... More 

Singapore, null, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed January 19, 2015 via mobile

The hotel is charming, our rooms were great and had a balcony looking over the street. Breakfast is included and the food is probably the best I have had compared to my stays at other budget hotels in Vietnam. It is not directly in the old town, but you can hire bikes for free anytime you want, and then it... More 

Was this review helpful? Yes
phuong d, Quản lý bộ phận lễ tân at Phuoc An Hotel, responded to this review

Dear Beattie L, Thank you for talking the time to write such a lovely review of your recent stay.We really appreciate your positive comment.We look forwards to welcome you at our hotel in next future. Best regards Phuoc An's Team More 

East Providence, Rhode Island
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 19, 2015 via mobile

Can't rave enough about this place. Clean, large comfortable rooms. Excellent breakfast and good wifi as well. The best part is the staff though, they are exceptionally nice and helpful in any way they can be. We splurged on this hotel from normal budget hostels and got way more than we paid for. Location is great too, close to the... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015 via mobile

I like the friendly staff very attentive. Clean, ac, pool, Location is OK closer to bus station than old town, they have free use of bicycle include breakfast. lots of vegetarian food near by. didn't like the no elevator.

Was this review helpful? Yes 1
phuong d, Người quản lý at Phuoc An Hotel, responded to this review

Dear Valued Guest, Thanks you very much for your feeback on Tripadvisor.We are very happy to read that you have enjoyed your stay with us and you were delighted by our hotel friend staff and our service.We look forwards to welcoming you back next time.Kind regards.Phuoc An 's Team More 

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Additional Information about Phuoc An Hotel

Address: 39 Tran Cao Van St., Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Phuoc An Hotel 2*
Number of rooms: 29
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Also Known As:
Phuoc An Hoi
Hotel Phuoc An
Hotel Style:
#26 Romantic Hotel in Hoi An

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