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Indochine Hotel

3.0 of 5
87 Cua Dai St | Cam Chau Village, Hoi An, Vietnam
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Indochine Hotel
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Indochine Hotel
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170 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hong Kong Region, China
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 3 nights at the Indochine at the start of April. The hotel is in an excellent location for Cua Dai beach (just a 10 minute walk across the bridge). It isn't walking distance to Hoi An town centre, but the free shuttle (at 9 am and 3 pm) takes about 10 minutes and taxis are easy to flag... More 

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GM-Indochine, Manager at Indochine Hotel, responded to this review

Dear Kelly, Thanks indeed for spending your time on a review of us and your opinion in regards of the breakfast which was not as you expected. I have strictly addressed this issue to the person who is responsible for am looking for a better way to fit the issue. Generally, we have many fun having you here and would... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I originally planned to stay 3 days at Indochine in Hoi An, but ended up staying for 6 days. The staff were excellent from the very first interaction I had. They arranged a taxi to pick me up from the airport, when I arrived I was warmly greeted with nice cold drink (even though it was past midnight). Within a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mr. Jay, Thank you for sharing your opinions from your stay. We highly appreciate your kind story about our staff. I'm sure they are very glad to see what your wrote about them. One thing I would like to let you know that we are working really hard to personalize our service to make sure our guests are served... More 

Tallinn, Estonia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel with very friendly staf. Clean, quiet, every day fresh flowers in room. Comfortable beds and a beautiful view from the window. Free wifi everythere, even at pool area. Not very far from beach. Free shuttle to town. It would have to go more often, but taxi ride was not expensive also. One thing they did not know how... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Hi Krista, Thank you for the great review of our hotel. We work really hard to bring the best services to our guests, and I'am so glad to see those efforts pay off at your great response and sure that our staff will be very happy to read your review. It would be nice if you will come back to... More 

Metro Manila, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good location, near Cua Dai beach (beach...?? not much sand left though...), and CoCo river. Back side of the hotel has a nice view on the river. Services are good, but the building itself is not very attractive... Rooms are nice.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Peter, Although your stay in Hoi An was not as what you expected we thank you very much for giving us your valued time to review our Indochine Hotel on Tripadvisor. We know clearly your opinions are very appreciated by our future guests. We have addressed the issue you mentioned and would like to let you know that we... More 

Laguna Beach, California
Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the resort was mostly empty nice room. They could use fresh linnen Very limited food and not in the center of town. the staff was nice. This is a four star hotel and that what you get in Vietnam. It was clean and adequate. We were in a tour bike so we had bikes to go into town during the... More 

Review collected in partnership with this hotel

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GM-Indochine, General Manager at Indochine Hotel, responded to this review

It is very nice of you to give us some of your time to review us. We are really sorry for this breakfast that could not meet your expectations. We have addressed this issue and have much pleasure to let you know the breakfast is now much better. This becomes our strong point of services at the time. It would... More 

Melbourne, Victoria, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 7, 2015

This hotel is a disappointment to say the least. We booked a 2 bedroom suite but when we checked in they gave us a single, we asked for the right rom, they gave us 2 non adjoining rooms which were pointless with our 2 small children and asked us to sort it out the next day. They finally found us... More 

Was this review helpful? Yes
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Very sorry for all disappointed issues with your stay and thank you for taking your time to give us your truly opinions. We are always strickly addres the issues in our mission to bring the best to our guests. Your review is very value for us. You can see in newer reviews that our services, breakfast is now much better.... More 

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 22, 2014

The hotel looks a bit tired, and the location is far from the hoi an ancient town. The good point is the hotel has the free shuttle van service to/from town, the time is fixed, but u must tell the receptionist at least half hr before to make sure they can arrange the free pick up. The room is spacious... More 

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Surfers Paradise, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed November 5, 2014 via mobile

4 of us booked 2 rooms here for 3 nights. Upon arrival , the hotel appeared to ne very worn down from the outside except for the pool which looked great. From the moment we stepped inside , all 4 of us immediately had a bad vibe and feeling of the hotel being suited to that of you would see... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 16, 2014

This was supposed to be my relaxning hotel on my trip from Hanoi to Ho Chi Minh. But from the start I got the feeling that I was not welcome in the same way as the other guests. They were not rude or nothing, there was just no service, and not at all what else could be expected for the... More 

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Da Nang, Vietnam
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 28, 2014

I have a very bad experience here. Poor-trainning staff (even receptionist), room is so so but not worth the price, expensive in my opinion. Location is bad, and I found cockroach in my room. Never return again.

Was this review helpful? Yes 3
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