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Indochine Hotel

87 Cua Dai St | Cam Chau Village, Hoi An, Vietnam
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Indochine Hotel
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Indochine Hotel
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178 reviews from our community

Traveler rating
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    35
    18
    21
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26
62
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I thoroughly enjoyed my stay here. Clean rooms, lovely pool, close to the beach and town. Also, while staying here I had a motorbike accident and had to go to hospital and the staff were so attentive and caring :) Would recommend to anyone!

Was this review helpful? Yes
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Susan, Very nice to hear your positive review of our hotel and many thanks for giving us your time to write it. Helping guests in unexpected cases is one of our mission. I do hope you are getting better after the accident and will come back in earliest day. Wish you an enjoyable trip in Viet Nam. Best regards,... More 

hà nội
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it! It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hotel and service. Our staff take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward... More 

Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel, staff friendly and helpful. Dealt with any requests immediately. Room was spacious and comfortable. Only negative was the breakfast really not great only went once. Pool area was good. Would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

I am very grateful that you were spending your time for a positive review of our hotel and I am so happy to hear your will come back and stay again. We have addressed the issue in regard the breakfast and always try to improve the food service. It also would be nice if you could ask for me once... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

Good and clean hotel. Very helpful staffs and the hotel driver to town was very kind to wait for us even we were late looking for our direction in town trying to get on the schedule time back to hotel van.

Review collected in partnership with this hotel

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GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear madam, It is our great thanks for giving your time to review us. You shared a very nice of your opinion to community. We would have much pleasure if you could come back. So please let me know once you decide to visit Hoi An again. Best regards, Tran Ngoc Trung General Manager More 

Hong Kong Region, China
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2015

We spent 3 nights at the Indochine at the start of April. The hotel is in an excellent location for Cua Dai beach (just a 10 minute walk across the bridge). It isn't walking distance to Hoi An town centre, but the free shuttle (at 9 am and 3 pm) takes about 10 minutes and taxis are easy to flag... More 

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GM-Indochine, Manager at Indochine Hotel, responded to this review

Dear Kelly, Thanks indeed for spending your time on a review of us and your opinion in regards of the breakfast which was not as you expected. I have strictly addressed this issue to the person who is responsible for am looking for a better way to fit the issue. Generally, we have many fun having you here and would... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

I originally planned to stay 3 days at Indochine in Hoi An, but ended up staying for 6 days. The staff were excellent from the very first interaction I had. They arranged a taxi to pick me up from the airport, when I arrived I was warmly greeted with nice cold drink (even though it was past midnight). Within a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mr. Jay, Thank you for sharing your opinions from your stay. We highly appreciate your kind story about our staff. I'm sure they are very glad to see what your wrote about them. One thing I would like to let you know that we are working really hard to personalize our service to make sure our guests are served... More 

Tallinn, Estonia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

Nice hotel with very friendly staf. Clean, quiet, every day fresh flowers in room. Comfortable beds and a beautiful view from the window. Free wifi everythere, even at pool area. Not very far from beach. Free shuttle to town. It would have to go more often, but taxi ride was not expensive also. One thing they did not know how... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Hi Krista, Thank you for the great review of our hotel. We work really hard to bring the best services to our guests, and I'am so glad to see those efforts pay off at your great response and sure that our staff will be very happy to read your review. It would be nice if you will come back to... More 

Metro Manila, Philippines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

Good location, near Cua Dai beach (beach...?? not much sand left though...), and CoCo river. Back side of the hotel has a nice view on the river. Services are good, but the building itself is not very attractive... Rooms are nice.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Peter, Although your stay in Hoi An was not as what you expected we thank you very much for giving us your valued time to review our Indochine Hotel on Tripadvisor. We know clearly your opinions are very appreciated by our future guests. We have addressed the issue you mentioned and would like to let you know that we... More 

Laguna Beach, California
Senior Contributor
26 reviews 26 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 16, 2015

the resort was mostly empty nice room. They could use fresh linnen Very limited food and not in the center of town. the staff was nice. This is a four star hotel and that what you get in Vietnam. It was clean and adequate. We were in a tour bike so we had bikes to go into town during the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-Indochine, General Manager at Indochine Hotel, responded to this review

It is very nice of you to give us some of your time to review us. We are really sorry for this breakfast that could not meet your expectations. We have addressed this issue and have much pleasure to let you know the breakfast is now much better. This becomes our strong point of services at the time. It would... More 

Melbourne, Victoria, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 7, 2015

This hotel is a disappointment to say the least. We booked a 2 bedroom suite but when we checked in they gave us a single, we asked for the right rom, they gave us 2 non adjoining rooms which were pointless with our 2 small children and asked us to sort it out the next day. They finally found us... More 

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Very sorry for all disappointed issues with your stay and thank you for taking your time to give us your truly opinions. We are always strickly addres the issues in our mission to bring the best to our guests. Your review is very value for us. You can see in newer reviews that our services, breakfast is now much better.... More 

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