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Indochine Hotel

87 Cua Dai St | Cam Chau Village, Hoi An, Vietnam
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Indochine Hotel
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oslo, Norway
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think this hotel need some long sought after attention. When we first checked in, we were impressed by both the looks of the hotel, and the service from the staff, but after a few days this changed. The rooms, although nice, spacious and slightly modern, had paint chipped of, mould spots here and there, and you could hear everything... More 

Was this review helpful? Yes 1
GM-Indochine, Director of Sales at Indochine Hotel, responded to this review

Dear Traveller ! I am Trương Ngọc Hiếu , Director Of Sale Manager of Hoi An Indochine Hotel . On be half of Hoi An Indochine Hotel Staffs and Management , I would like to thank you for your stayed our hotel and very kind review . We are honoured to receive your wonderful feedback . We are excited that... More 

Da Nang, Vietnam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel, good service. we like the hotel's pool, the room is comfortable. The food so good and have a lot of activities for playing. There is a romantic vacation. we will come back here in the future!

Was this review helpful? Yes 2
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Hi, Great thanks for your brief review of our hotel and I'm at great pleasure to hear you had the right decision. We are here to ensure everything you and other travellers will have a real holidays and that's our mission. I believe my people could make everything better and would like to invite you back. Please let me know... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located near the sea and river. But 4km from the center, nice hotel and equipped with full amenities, full breakfast, the room we were in had a large balcony. You will select the Cham Island tour from the hotel . Very interesting tour . Hotels near the sea, the landscape beautiful and airy. Daily shuttle to the... More 

Was this review helpful? Yes 2
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Thank you so much for your review. I’m delighted you found our hotel was your right choice and you have enjoy it. You have shared with community a good experience. Hope you enjoy the next parts of your travel. Also very nice to see you again once you return to our lovely city. Best regards, Tran Ngoc Trung | General... More 

Usa, Japan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked directly at the hotel for 5 nights, so the shuttle at the airport for free. The hotel is located in a very beautiful land, 2 side is the river and the small lake, which looks very nice. My room had a balcony overlooking the river , it was really peaceful and beautiful. We found the hotel through the... More 

Was this review helpful? Yes 2
GM-Indochine, General Manager at Indochine Hotel, responded to this review

It will be never enough with just a great thanks for all wonderful words you have shared. I was pleasure and motivated much after reading this. I know that there were still much factors which you have missed and really would like to suggest to you once you return in December. Hope you enjoy the rest of your travel. I... More 

Hong Kong, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I must start by saying that the people working in this hotel are truly lovely, hard working and do their VERY best to try to fix anything and everything. The problem is there is SO MUCH to fix. When we first arrived we were to stay for several nights, we stayed one night and moved hotels. The first room they... More 

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mrs. Nancy, Firstly thank you very much for sharing your opinion with community and with us as well, including your high appreciation of our people. And we do apoligize for all unpleasant matters which you mentioned. Your review is from a different view point which we need to pay our more attention in our improvement efforts. We have strictly... More 

Travelers are raving about these Hoi An hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

I thoroughly enjoyed my stay here. Clean rooms, lovely pool, close to the beach and town. Also, while staying here I had a motorbike accident and had to go to hospital and the staff were so attentive and caring :) Would recommend to anyone!

Was this review helpful? Yes 1
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Susan, Very nice to hear your positive review of our hotel and many thanks for giving us your time to write it. Helping guests in unexpected cases is one of our mission. I do hope you are getting better after the accident and will come back in earliest day. Wish you an enjoyable trip in Viet Nam. Best regards,... More 

hà nội
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it! It is very good for my honey moon! It is beautifil hotel. It is very good for service! It is near CuaDai beat! I love it!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hotel and service. Our staff take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward... More 

Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2015

Nice hotel, staff friendly and helpful. Dealt with any requests immediately. Room was spacious and comfortable. Only negative was the breakfast really not great only went once. Pool area was good. Would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
GM-Indochine, General Manager at Indochine Hotel, responded to this review

I am very grateful that you were spending your time for a positive review of our hotel and I am so happy to hear your will come back and stay again. We have addressed the issue in regard the breakfast and always try to improve the food service. It also would be nice if you could ask for me once... More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2015

Good and clean hotel. Very helpful staffs and the hotel driver to town was very kind to wait for us even we were late looking for our direction in town trying to get on the schedule time back to hotel van.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear madam, It is our great thanks for giving your time to review us. You shared a very nice of your opinion to community. We would have much pleasure if you could come back. So please let me know once you decide to visit Hoi An again. Best regards, Tran Ngoc Trung General Manager More 

Hong Kong Region, China
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 8, 2015

We spent 3 nights at the Indochine at the start of April. The hotel is in an excellent location for Cua Dai beach (just a 10 minute walk across the bridge). It isn't walking distance to Hoi An town centre, but the free shuttle (at 9 am and 3 pm) takes about 10 minutes and taxis are easy to flag... More 

Was this review helpful? Yes
GM-Indochine, Manager at Indochine Hotel, responded to this review

Dear Kelly, Thanks indeed for spending your time on a review of us and your opinion in regards of the breakfast which was not as you expected. I have strictly addressed this issue to the person who is responsible for am looking for a better way to fit the issue. Generally, we have many fun having you here and would... More 

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