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Palm Garden Beach Resort & Spa

#48 of 113 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Best prices for:1 room 1 adult
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Palm Garden Beach Resort & Spa
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1,346 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Palm Garden is a very pleasant resort situated quite well for Hoi An itself. There is a complimentary bus service 4 times a day to the old town and it worked well. It would help if there were a couple more trips but the basics were covered. Rooms are comfortable, ours had a problem but it was solved quickly and... More 

Helpful?
Thank Quan D
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This place was fantastic. Really nice rooms, spacious with big comfy bed, nice bathroom with lots of room for 'Chinese laundry' for washing clothes while on tour, very large decorative pool, private beach with beach bar, daily happy hour, onsite restaurants with good menus and reasonably priced. Short drive proximity to old Hoi an town which is an absolute must,... More 

Helpful?
Thank Benjamin L
Wollongong, New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Thank you for a great trip. The palm garden was immaculate. Pool and beach were and making. It was great that there was free transfers to and from town. It was a perfect was to relax at the end of our 2 week trip to Vietnam

Helpful?
1 Thank Amanda S
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Amanda S, Thank you for choosing us for your trip through Vietnam and I am so happy to hear that you had great holiday at our resort. My team and I always strive our best to improve our service every day so that we can always provide the best level of service standards to you and our customers. Thank... More 

New York City, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nothing but great things to say for this place. Staff was also very helpful, friendly, and attentive. We did laundry during our stay and our laundry was left hung and folded in our closet. It was also our honeymoon and the hotel put out a gorgeous honeymoon welcome for us and managed to surprise us again with a gorgeous cake... More 

Helpful?
1 Thank Bubrub
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Bubrub, I was impressed to read that you found our staff helpful, friendly and attentive. It was also great to know that you enjoyed the room with good bedding and great balcony and especially you enjoyed the service of the laundry and the surprised cake in the room for your honeymoon . I will pass your compliments to the... More 

Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Awesome resort. Should have spent more time here rather than in Ho Chi Minh city. Beach was very clean and every day or night you can here the ocean practically calling you. Apartment was beautiful and clean. Service was excellent.

Helpful?
Thank Jaz S
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Jaz S, Thank you for your stay with us recently and your nice comments. Your compliments will be a great encouragement for us to continue providing the best level of service and facilities to our customers. We hope that we will have another chance to welcome you back in the near future. Best Regards Van Dung Le Room Division... More 

Portsmouth, United Kingdom
Level Contributor
204 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We went for dinner to their Colibri Beach Restaurant. You could hear the waves lapping on the sand even though it was dark. A lovely treat for the senses. Unfortunately that was the peak sensation. Everything went downhill after that! As we were led to our table we noticed two cats strutting round as if they owned the place. Their... More 

Helpful?
2 Thank Imliooper
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Imliooper, Thank you for bringing this matter to us recently and with full attention and great concern I wish to apologize for the inconvenience you experienced. Please rest assured that this was not up to the high standard of Palm Garden Beach Resort in the circumstances of running this outlet and or any outlet of ours since we strictly... More 

Martock, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this resort for 6 nights after flying in to Da Nang the transfer time was around 45 mins . The hotel is located closer to Hoi An only around 10 minutes by taxi or you can use the free shuttle that goes at various times in the day . The check in was very quick , with... More 

Helpful?
1 Thank Mickee66
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Mickee66, Thank you for your 6-night stay and your nice comments on Tripadvisor telling readers how much you enjoyed your stay with us. I have brought your comments to our team at reception, the wait staffs and the cooking team at our restaurant and especially our excellent guide Vy who always extend his excellent services to you and our... More 

Cambridge, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to enjoy the vibrant town of Hoi An while relaxing on a beach to recharge our batteries to help us through the rest of the English winter and The Palm Garden Beach Resort has been perfect. The staff here are wonderful, dignified, friendly, funny and kind. The layout of the hotel is great and it makes full use... More 

Helpful?
1 Thank Tristan360
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Tristan360, Thank you for your stay recently at Palm Garden Resort Hoi an and for providing a nice rating for the services which were delivered by our staff to you during your stay. We was impressed that you enjoyed the food and the beach at the hotel. We do take notes and start on your comments with most details... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The customer service from all the staff was excellent. Got a doctor to look at my daughter who had been bitten by mosquitos and helped us with sort out and internal flight. Also helped with posting some items. Tours were well organised and the Guest Relation Manager was great. The cool drinks on arrival were a nice. Pool was excellent... More 

Helpful?
2 Thank Mustafa H
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Mustafa H, It was great to know you provided an excellent level rating for the customer service at Palm Garden Beach Resort. It was also our pleasure of bringing the most excellent service to your family during the stay. I will share your comment to our guest relation team and the doctor and the wait staff as well for... More 

Bridgnorth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here December/January for 11 days and had a superb time. Beautiful setting with a lovely beach, pool and gardens. All aspects of the hotel are immaculate and well maintained. Lovely spacious room and good sized bathroom with excellent shower. The staff were so polite and cheerful, smiling all the time, and nothing was too much trouble. Changed one of... More 

Helpful?
2 Thank Emma D
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Emma D, Thank you for your stay of 11 nights at Palm Garden Beach resort and i am so happy to read that you enjoyed the most high level of service that the staff had provided with their always smile. It was also great to have your high rating on our room and facilities and excellent inviting tripadvisor readers... More 

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