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Palm Garden Beach Resort & Spa

#33 of 99 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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1,112 Reviews from our TripAdvisor Community

Traveler rating
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    326
    108
    37
    13
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214
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
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Benalla, Australia
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for four nights and were upgraded to a Beach view Bungalow. The bungalow was spacious, main bedroom was airconditioned, bathroom area was modern but not air con. First impression was vey good of the resort. It is in a lovely garden setting with the beach at close by to the bungalow. The beach was a very clean... More 

Was this review helpful? Yes 1
United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for 10 nights as we wanted relaxation time as well as seeing the surrounding area. The hotel is beautiful with a great location right on the private beach. The pool is large with plenty of beds but due to the high temperatures it was far too hot to lay at. The pool water was too hot... More 

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Kuala Lumpur
Level Contributor
128 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was here for a meeting and this hotel was able to accommodate large groups of people. It's a beach resort so if you are the type who likes to stay in a beach resort with a large swimming pool then this is the place for you. However, despite the closeness to the beach and the nice waterlily pond garden, this... More 

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear JoeCool_KL, Thank you for choosing us for staying and conference with us recently and I also sincerely appreciate your comments with regard to your stay experience at Palm Garden Resort. It was great to hear that you highly recommend us to travelers who love to relax holiday at our nice beach and large swimming pool. The facilities at our... More 

Gold Coast, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Being lucky, we had a beach front room, not a must, but preferable, every resort personnel smiled all the time and the service was tremendous. We got to know the staff at the restaurants and they were keen for us to try the local tucker, which we did, the grounds and pool were spotless. We will return to this resort... More 

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1 review
2 of 5 stars Reviewed 6 days ago NEW

We recently held our annual partner meeting at this resort. Despite being the largest group in the resort for the weekend and mostly empty, I noted that most of our group was put into the rooms right next to the lobby that had no view, were dark, and generally in a tired shape. Also, the room service and housekeeping service... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Mike M, Thank you very much for providing your comments on Trip advisor and we sincerely appreciate that you opened some of the points at high value. Your comment is valuable for us to improve from our base especially action on the more supervision on the service from room service and restaurants. I have also taken notes some of... More 

Washington, District of Columbia, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

The delight of chasing frogs on the lawn at dusk, seeing the expanse of stars, splashing in the waves, and the luxury of the spa are unparalleled. Being welcomed with friendly staff and freshly squeezed juice upon arrival was a great start to an incredible 6 nights here. This place was quiet and peaceful - yet still kid friendly. (kiddie... More 

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Birmingham
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to this hotel after a vey busy few days visiting Ho Chi Minh City. We chose this hotel to relax before we moved on to Hanoi. We were very pleasantly surprised. The room was spacious, very clean and bright with a good bathroom. Our room overlooked the pool area. The beach was beautiful. We spent a lot of... More 

Was this review helpful? Yes 1
Ubud, Indonesia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful resort right on the seafront. We were upgraded on arrival and loved the large room with balcony. The staff were very friendly and helpful. The restaurant next to the ocean was very good and so was the bar. The wifi was not so great in the rooms but fine in the bar and business room. The all inclusive breakfast... More 

Was this review helpful? Yes 2
Wellington, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Everyone at Palm Garden was friendly and helpful. The breakfasts were fantastic. Excellent location, nice and close to Hoi An. Good local establishments across the road for cheap lunch, massage or scooter hire. We had a great stay.

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my husband picked this hotel for a relaxing break. However the hotel was full of chinese tour groups that were really loud and annoying. Also there were always a lot of screaming children around the pool. If it wasnt for these two things everything would of been perfect. The beach is nice and the steam room is excellent.... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Naturogreen, It was great for us that you chose our hotel for your holiday and I am pleased that you enjoyed our beach which is nice as well the steam facility that we had in the Spa center for our guests. However I have taken notes your other comments for which I sincerely apologized for inconvenience caused due to... More 

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