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Palm Garden Beach Resort & Spa

#28 of 94 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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Palm Garden Beach Resort & Spa
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1,028 reviews from our community

Traveler rating
    570
    309
    100
    36
    13
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201
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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London, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here while on our honeymoon, we had already visited Hanoi and Hue beforehand and Hoi An was our third stop where we had a week to relax on the beach before heading to Saigon. This hotel was exactly what we were after, it was like being in paradise. Incredible surprise at the hotel to be upgraded to a... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed today NEW

My wife and I spend 16 wonderful days in this magnificent resort in the beginning of April 2015. We had been to Hoi An before, but stayed at another hotel previously. We will go back to the Palm Beach Garden Resort next time we are Hoi An again. We had an excellent garden room near the beach. The Hotel is... More 

Was this review helpful? Yes 1
Graz, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This beautiful resort is about 4km away from Hoi An, which means you can relax after a busy day at Hoi An. If you want to go to Hoi An, they offer a shuttle service or you can take a taxi. There is a big swimming pool, 2 restaurants (one near the beach), lots of trees and flowers in the... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear 810ingridpl, We are so thrilled reading that you enjoyed your stay at Palm Garden Beach Resort Hoi an. I will ensure to pass your comments onto our staff members. Your comments will be great encouragement for our team to continue our best to provide the best level of service to each of every of our guests. Thank you for... More 

Inverness, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

this is a great place to relax and unwind, fantastic pool and great beach front area. Food is ok but again definetly not 5 star. Staff very friendly and helpful, we changed our first room as not happy with it without any fuss which was good. there is a courtesy bus into Hoi Ann at set times however a taxi... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear 703scott, Thank you for choosing us and your time to write a review on Trip Advisor. It is great to know that you were satisfied with our room and facility and found our staff friendly and helpful during your stay. We also take note your other comment on the food at restaurant however I am not sure to which... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've been to Hoi An 7 times & always enjoyed staying in town but wanted to have a kind of healthy break by the sea for the last 6 nights & thought this might be suitable with such rave reviews & not part of a big hotel chain. This is a 5 star hotel but the worst facility was their... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear nancette, Thank you for staying with us and posting a very constructive review on Trip Advisor. While we are happy to know that you did enjoy our private beach I am concerned that your stay was not up to your expectation nor up to ours. Please accept my most apologies for any inconvenience which may cause. I do seriously... More 

Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were looking for somewhere to relax for a week or so after a couple of weeks sightseeing, preferably somewhere with a beach. This looked like the place, and it was the place except for the beach. It backed onto a beach but the beach itself was a little dodgy. The shore was littered with litter, especially beyond the resorts... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Hunkyanddumpling, Thank you for choosing us for your stay and taking time to provide a very positive comments of your stay on Trip Advisor. We are pleased to discover that you did enjoy our resort where you found us picturesque, with the pool quite conducive for you to relax and our staff pleased you during your stay. I also... More 

Bergen, Norway
Contributor
18 reviews 18 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here 3 nights, and spent a lot of time on the beach, as we would later move into Hoi An ancient town for another hotel. So we relaxed on the beach, walked in the beautiful garden, and strolled into the nearby little village. The room, with sea view, was very nice and spacious. It appeared newly renovated, with... More 

Was this review helpful? Yes 1
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Asbjorn O, We feel very happy to hear you enjoyed the amazing views of our private beach and the garden and you found the accommodation and food up to your standard. We look forward to sharing your positive feedback with the hotel team. We sincerely thank for your observations on the noise of the used beach motor Jeski and... More 

Leicester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

you could not fought this place from when you first arrive to the time you go home.The staff all through the hotel are so friendly and welcoming the food is great I could just go on and on so if your looking for a beautiful place in hoi an try this you wont be dissapointed

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Melbourne, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here again for 7 nights as it's on the beach. he They upgraded us to delux garden which was nice but for a 5 star everything extra like tennis you have to pay for. I mean they say its included but its not you have to pay for the hiring of the rackets and balls I mean really !!!... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear dreaded, Thank for your posting a review on Trip advisor and for choosing us for your recent stay. We are happy that you enjoyed the room which we arranged for you during your stay. I well noted the price of the tennis rackets which we will consider to adjust in the next product meeting. We hope to have another... More 

Nelson, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

First trip to Hoi An and were totally blown away. A great relaxing spot after the hustle and bustle of the cities. The management and staff of this great resort were amazing. From check in to check out we were treated like royalty. Our accommodation straight on to the beach was truly fantastic, food superb we even chose to eat... More 

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