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Palm Garden Beach Resort & Spa

#27 of 92 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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Palm Garden Beach Resort & Spa
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975 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited the Palm Garden Resort for eight days during March. The weather was warm and humid for the entire stay. The resort is world-class. Beautiful grounds with a large gardening staff to keep them that way, and a surprisingly good beachfront with clean sand and water. Rooms are comfortable and reasonably well equipped but no iron supplied, you have... More 

Was this review helpful? Yes 1
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We originally thought we'd like to stay in or closer to "old town", but after seeing the resort we knew this would be the spot to hang our hats for a bit. We were glad we made this decision because it was nice to have a tranquil quiet place to relax after being around the constant activity in town. The... More 

Was this review helpful? Yes 2
Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our 6 night stay at Palm Garden resort. The gardens and pool area were lovely and the beach was very clean with plenty of sand and beach chairs and umbrellas. Breakfast was excellent with plenty of variety. We had a garden view room with a balcony. The room was spacious with a lovely marble bath tub and... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at Palm Gardens Resort to celebrate our 35th Wedding Anniversary. When my husband mentioned it was our anniversary we were upgraded to a beach front bungalow. On our anniversary day we were surprised with rose petals and a lovely cake in the room. There is not a thing we could fault about our experience at Palm Gardens.... More 

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Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An excellent very quiet hotel. Very attentive staff, excellent very clean pool and nice clean beach. Attentive bar staff. Rooms comfortable with large well appointed bathroom.good beach bar. Excellent restaurants opposite hotel which are inexpensive. Shuttle bus to Hoi an and taxis always available. Breakfast a good choice with amazing omlettes.

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Val C, I sincerely appreciate your review posted recently on Tripadvisor. We are so happy to know that our service, food and facilities have met your expectations. Thank you for choosing us and sharing your comments. We do hope to have another opportunity welcoming you back to our hotel very soon. Warmest Regards, Van Dung Le Room Division Manager More 

Plymouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived early evening and for convenience stayed in the hotel for a few drinks and something to eat before we went to bed. It wasn't until then that we unfortunately discovered a few problems with our room and as it was now quite late we reported this to the management the next day. The Assistant Manager acted very quickly,... More 

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear genie26c, Thank you for choosing our hotel for your stay recently and for taking time to post your review on Trip Advisor. All of our team members are so thrilled to hear that you were enjoying the accommodation that we arranged during your stay. I indeed highly appreciate your high rating of our resort landscape, the food that you... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 5 nights here relaxing in between some hectic touring in Hanoi and saigon. Clean modern rooms. Lovely beach and pool. Great breakfast. Was great to chill Out here away from the Touristy old Town. Only complaint is the frequency of the shuttle bus to old Town, but taxis are pretty cheap so wasn't a big issue. Would recommend eating... More 

Was this review helpful? Yes 1
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear tonmachine100, Thank you for your comments about your stay at Palm Garden Beach Resort Hoi an and we are delightful to hear that you have enjoyed our facilities and services during your stay. The shuttle bus schedule is provided 4 times per days and one of the option for our guests either enjoy visiting the town or relax on... More 

Brooklyn Park, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We decided we wanted to stay somewhere where we could 'chill out' but have easy access to a town and activities over a nine day period. Thankfully, we chose Palm Garden near Hoi An. The staff are great, the grounds are well manicured and the facilities are great. Prices are reasonable, easy taxi or free shuttle bus access to Hoi... More 

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VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear meandbk, It is wonderful to have you stayed with us and a so great opportunity for our team members to render our excellent service to you during your stay. We are happy that you enjoyed your holiday at our hotel. We do take note the traditional dishes with our chef as you mentioned for further development of the menus... More 

Ruthin, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have returned yesterday from a 7 day stay and thoroughly enjoyed ourselves. The resort itself is very maintained very comfortable rooms staff are excellent and we hope to return sometime in the future. thoroughly recommended.,The timing of the shuttle bus to Ho an could do with some tweaking David and Heather

Was this review helpful? Yes 1
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Heather R, Thank you for making 7 night stay at Palm Garden Beach Resort Hoi An and we are much impressed that you had got a wonderful stay at our hotel. Our team really looks forward to your stay next time in the near future and we will again provide you with the best service. Best Regards, Van Dung... More 

Aldershot, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the day we left 10 days later we could not find one fault with this hotel. A beautiful setting with an ocean view which we paid extra for. A really spacious room with a huge comfortable bed (two doubles together) that was kept in immaculately clean condition. All the staff were superb from the... More 

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