We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Garden Beach Resort & Spa

#27 of 96 Hotels in Hoi An
Certificate of Excellence
Hotel website
Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Offers & Announcements
Free Steambath & Jacuzzi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Palm Garden Beach Resort & Spa
Professional photos View all
Browse nearby
Palm Garden Beach Resort & Spa
Write a Review

1,070 reviews from our community

Traveler rating
    599
    319
    103
    36
    13
See reviews for
208
581
14
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (1070)
  • Mar-May only
    (400)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (233)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

When we first arrived we were a bit surprised at how far from Hanoi it seemed. However the hotel runs a free shuttle service every 2 hours, and taxis were cheap and easy to get since we missed the shuttles. Our room was nice and clean and the restaurant had nice food for a range of prices. We only stayed... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent 7 nights here, and had a great time, clean room, service was excellent, we hired bikes, but old have got them cheaper outside, breakfast had plenty of choice, we eat at Ma Casa across the road and had our laundry done there too! The corners on the bed frames need changing, wonder how many guests banged a chin... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 6 nights as part of a tour of Vietnam and Cambodia. A lovely hotel, very relaxing and on a great beach. We were unhappy with our room due to poor noise insulation from neighbours and a very loud in-room fridge and we were upgraded to a poolside bungalow. The bungalow was great - large, if conditioned... More 

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for 4 nights during our trip to Vietnam, unfortunately I would not agree with the 5 star rating for this hotel. On our first night the sink in our bathroom collapsed and fortunately no one was injured. We were promptly moved rooms and unfortunately the mattress in this room had a smell and we had... More 

Was this review helpful? Yes
Surrey
Top Contributor
104 reviews 104 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow this hotel is brilliant. We had a lovely warm welcome and a drink when we arrived. The room was fantastic and even had a partial sea view. Lovely and clean, great bathroom with bath and shower. Only complaint about the room was that there is nowhere to put your clothes! A couple of hangers in a small wardrobe but... More 

Was this review helpful? Yes
Cambridge
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 15 nights at the resort. We have traveled east several times mainly Thailand and Malaysia. This however was our first time in Vietnam. Wow What lovely people and country it is. Flew in with Vietnam airlines via, Ho chi min (Siagon) and then onto Da Nang to Hoi An. Great resort well organised and kept really well.... More 

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear JAG387, We are delighted that you spent a great time at Palm Garden Beach Resort and highly appreciate your valued comments which we are taking seriously. I have sent your comment to our whole team who will be very proud of serving their best with heart during your stay. We take note of the coach trip you informed and... More 

Da Nang, Vietnam
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We spent 3 nights at this fantastic hotel and had a very enjoyable and relaxing time. The staff are extremely friendly and provide a great customer experience. The breakfast experience was the best of all the hotels we stayed in during our visit to Vietnam and Cambodia. The hotel provides a free shuttle bus to take you into Hoi An.... More 

Was this review helpful? Yes
England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel and great beach. Stayed for 5 nights and enjoyed the time here the only slight negative I have is the food. Whilst not bad it's a little standardized but then with the number of people staying here and the turnover of guests probably not a surprise. Other than that the staff are all very helpful and rooms good... More 

Was this review helpful? Yes
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Dan000095, It is great to know that you enjoyed your stay as our staff were friendly and helpful and thank you for saying us the "excellent hotel and great beach". I am very much concerned on the food you mentioned if possible could you email me directly at rdm@prg.com.vn to inform me more details your concern I sincerely appreciate... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort was fabulous, beautiful gardens, the rooms were spacious and very nice, pool lovely although a touch warm and the beach fantastic, clean and relaxing. We thoroughly enjoyed relaxing here and winding down after the noise and hustle of the past week. Staff were great and did not hesitate to help and when we required maintenance for a burst... More 

Was this review helpful? Yes
Chester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about this hotel was great, beautiful gardens, excellent beach with lots of loungers and drinks at the wave of a yellow flag! Take the shuttle bus or pay about £3 for a taxi into the glorious town of Hoi An with more superb restaurants than it's possible to count. We went to Cham island on the snorkeling trip with... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

736 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (701)
Viewed
Hotel & grounds (172)
Viewed
Pool/beach area (198)
Viewed
Room/suite (97)
Viewed
Dining (28)
Viewed
View from room (40)
Viewed
Bathroom (40)
Viewed
Family/play areas (4)
Viewed
Other (122)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Dining (5)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (4)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay