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Palm Garden Beach Resort & Spa

#38 of 104 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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1 room 1 guest
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Palm Garden Beach Resort & Spa
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1,209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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Corlette, Australia
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

A large group of us (19) stayed for over a week at the Resort to rest and recuperate after a long year. We chose well. Located in a perfect location on a beautiful beach with a short taxi ride to Hoi An to enjoy the local experience. The grounds were immaculate, staff super friendly and happy hour by the beach... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at palm resort for 4 nights whilst visiting Hoi An. The hotel is situated about a 5 minute cab ride out of the old town. The hotel also offers 4 shuttles per day, though the times are a little odd to encourage you to eat at the hotel. We originally booked a garden view hotel, but on arrival... More 

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Nottingham, United Kingdom
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A super hotel! We had four nights here to allow for sightseeing in the area. The hotel staff are very friendly and helpful. We had a garden room close to the main road, BUT, noise was not a problem at all. The room was excellent, with a huge en suite. The room had everything you need and was super comfortable.... More 

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Anakie, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 8 nights in a deluxe rooms ( room 869) the accomodation was very clean, more than enough room the staff are all very friendly and try to help and guide you with any questions that are asked. The pool is very large, the only downer is the water can get a little warm, on the other hand... More 

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Hamilton, New Zealand
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 9 nights at Palm Garden and thoroughly enjoyed it. The beach is beautiful, staff very friendly and incredibly helpful - every request attended to with efficiency. The pool area is lovely and bars & restaurants/cafe's very clean and tidy. Happy hour every night which is a bonus. Rooms well serviced and maintained. If we have anything to complain about... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear taurustravellers, It is so proud for us of receiving your great compliments on our staff service which you found our team friendly, incredibly helpful, attended and efficiency. It is also great to hear that you love our pool and bar and restaurant as they are very clean and tidy during your 9-night stay. I noted your comments on the... More 

Flinders Island, Australia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this lovely resort for 4 nights and it was just lovely. Staff were efficient and pleasant. Our room overlooked frangipani trees and it had a nice balcony to chill out on. Our room was wonderful..clean spacious and the bathroom was glorious with nice touches of lotions.. Shampoo,conditioner, body lotion as well as bath gel. We also had... More 

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VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear larnie1950, It is great for us to hear that you enjoyed a 4 night stay with us and you found our staff service efficient and pleasant with wonderful room and excellent view fully touched with our in-room facilities. I look forward to sharing your compliments with our team members and do hope that they will have another chance to... More 

Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This truly is an amazing place. We spent a lovely 5 days here in Aug 2015 and thoroughly enjoyed it. Location is great, beach is wonderful (especially considering that to the south the beaches have all been eroded away), hot & sunny everyday, pool area nice and a good friendly atmosphere. The pool is really warm. So why have I... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Gordon C, Thank you for great comment through your experience stayed at Palm Garden Beach Resort Hoi an and we sincerely appreciate that you will plan to come back with us once I could see there are current improvement in both ground and interior and food service though out the resort just to convince clients we stand on 5... More 

Stoke-on-Trent, England, United Kingdom
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are of a decent size and beds are comfortable. There is a little air of "needs refurbishment " in our room and the view wasn't very good - the little "cottages" opposite. Breakfast is really good - especially the freshly made baguette sandwiches. The usual fare is on offer and the sausages are better than many other hotels. The... More 

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VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear susiqtoo, Thank you for making your stay at Palm Garden Resort and your time of writing your comment on Trip advisor. We are so thrilled to hear that you loved our hotel with nice location on the beach with room at good size and comfortable bedding with the good service at breakfast as you found our sausage better than... More 

Christchurch, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The old town is hectic with tourists so it us nice to be out at the beach and take a $2 taxi to and from town as required. The hotel is on large well kept grounds with a beautiful private beach. It was hot weather for us having come from winter and the pool temp was too hot around 38degrees... More 

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Martin24029, It is always great pleasure for us to hear our guests who comment us as a 5 star destination as we always strive for developing our service and facilities to meet every needs of our staying guests. I will pass your great comments to our team members and I trust that they will be very happy as their... More 

Hoi An, Vietnam
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed for 9 days garden suite. Our room over looked the pool and was very comfortable, room 501. Rooms clean , service good, beach outstanding. We will come back for the location. Breakfast is included and has plenty of variety to meet the fussiest eater, but the evening meals weren't that good. We ended up eating... More 

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Eric J, I sincerely thank you for making a 9-day stay with us and I am very happy to hear that you both enjoyed our room which was always served clean, good service and you had great time at the beach. Thank you for recommendation of coming back plan and we do look into the evening meal so that... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Pool area(5)
  • Life guards(3)
  • Staff were friendly(3)
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Bathroom (4)
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Room/suite (4)
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