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Palm Garden Beach Resort & Spa

#27 of 92 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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Palm Garden Beach Resort & Spa
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979 reviews from our community

Traveler rating
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    295
    98
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200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
154 reviews 154 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Starting with the negatives, at night there is a noise as if a million frogs are making love right outside the bedroom door, and the water flows into the shower faster than it drains out of the shower, flooding the floor which gets terribly slippery. On the positive the noise of a few frogs reminds you that you are in... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Food was good, service was excellent! I wasn't keen on our room, we had a good few geckos turn up during the night and we had lots of trail of bugs in the room leading up to the bins however we called room service and got attended to straight away. Resort is beautiful and I would highly recommend!

Was this review helpful? Yes 1
Portsmouth, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Palm Garden resort for 7 night at the beginning of March 2015 - it was great in everyway but especially the staff who always had a smile and could not do enough for you. We had a beach view superior room which was spacious and well appointed.

Was this review helpful? Yes 2
Victoria, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in this beautiful resort for 4 nights in March. Our unit had a beautiful view down to the beach at front and was only a few steps from the large pool from our back door. Our room was spacious and well appointed and had the biggest bed we have ever seen ! Bathroom and shower were also very nice... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited the Palm Garden Resort for eight days during March. The weather was warm and humid for the entire stay. The resort is world-class. Beautiful grounds with a large gardening staff to keep them that way, and a surprisingly good beachfront with clean sand and water. Rooms are comfortable and reasonably well equipped but no iron supplied, you have... More 

Was this review helpful? Yes 2
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We originally thought we'd like to stay in or closer to "old town", but after seeing the resort we knew this would be the spot to hang our hats for a bit. We were glad we made this decision because it was nice to have a tranquil quiet place to relax after being around the constant activity in town. The... More 

Was this review helpful? Yes 3
Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our 6 night stay at Palm Garden resort. The gardens and pool area were lovely and the beach was very clean with plenty of sand and beach chairs and umbrellas. Breakfast was excellent with plenty of variety. We had a garden view room with a balcony. The room was spacious with a lovely marble bath tub and... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at Palm Gardens Resort to celebrate our 35th Wedding Anniversary. When my husband mentioned it was our anniversary we were upgraded to a beach front bungalow. On our anniversary day we were surprised with rose petals and a lovely cake in the room. There is not a thing we could fault about our experience at Palm Gardens.... More 

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Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent very quiet hotel. Very attentive staff, excellent very clean pool and nice clean beach. Attentive bar staff. Rooms comfortable with large well appointed bathroom.good beach bar. Excellent restaurants opposite hotel which are inexpensive. Shuttle bus to Hoi an and taxis always available. Breakfast a good choice with amazing omlettes.

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Val C, I sincerely appreciate your review posted recently on Tripadvisor. We are so happy to know that our service, food and facilities have met your expectations. Thank you for choosing us and sharing your comments. We do hope to have another opportunity welcoming you back to our hotel very soon. Warmest Regards, Van Dung Le Room Division Manager More 

Plymouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived early evening and for convenience stayed in the hotel for a few drinks and something to eat before we went to bed. It wasn't until then that we unfortunately discovered a few problems with our room and as it was now quite late we reported this to the management the next day. The Assistant Manager acted very quickly,... More 

Was this review helpful? Yes 2
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear genie26c, Thank you for choosing our hotel for your stay recently and for taking time to post your review on Trip Advisor. All of our team members are so thrilled to hear that you were enjoying the accommodation that we arranged during your stay. I indeed highly appreciate your high rating of our resort landscape, the food that you... More 

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