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Palm Garden Beach Resort & Spa

4.5 of 5 Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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Palm Garden Beach Resort & Spa
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937 reviews from our community

Traveler rating
    502
    291
    96
    35
    13
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193
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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County Durham, United Kingdom
1 review
5 of 5 stars NEW

We stayed at this hotel in February 2015 from the start of our holiday the staff could not have been more helpful and friendly. A few days into our holiday my husband was ill, the hotel manager informed us that the hotel has it's own doctor who soon had my husband fit and well.We were surprised to find that this... More 

Was this review helpful? Yes 1
Bad Munstereifel, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

A really beautiful Resort. We first had a Roundtrip in the North of Vietnam incl. Hanoi. Then we came to the Palm Garden Resort in Hoi An. Everything was great. Very good Staff, everywhere. At the Reception, in the Restaurant, the Housekeeping and the Staff in the Garden, at the Pool and at the Beach. The staff was everywhere very... More 

Was this review helpful? Yes 4
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Rameu, Thank you very much for taking time to write your stay review which is highly appreciated and making our team at Palm Garden Beach Resort Hoi an proud of being one of the best hotel providing high quality of service and facilities on the central coast of Vietnam. I am also very glad reading that you had enjoyed... More 

Newcastle, Australia
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful resort just outside Hoi An. 20 Minute bike ride into Old Town. Beautiful pool and surrounds. Rooms were a little tired and dated, but a great stay. Breakfast was average and coffee was weak and cold. Staff prevented us from swimming in the ocean. Not many people around and massage at hotel good quality.

Was this review helpful? Yes 5
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Wayne L, We are so delightful to read that you had a great stay with us at Palm Garden Beach Resort Hoi An and especially your high comments for the good quality of our spa service. I am also well noted of the recent outstanding of breakfast and coffee which we are always proud of the best that we... More 

Da Nang, Vietnam
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just left this hotel after a five day stay and can honestly say the facilities and staff were excellent. The beach is fantastic and walking left you can walk for miles. Walking right you have a few beach bars and fresh seafood restaurants the best we were told was "Man no 5". We also had a couple of... More 

Was this review helpful? Yes 7
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Steve B, It is our pleasure of having you with us and I sincerely thank you for your time to write feedback on Tripadvisor. I am so thrilled with your compliment for the facilities and the staff at Palm Garden Beach Resort Hoi an. It is also wonderful for our team to learn that you enjoyed your stay very... More 

Gold Coast, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Too sprawled out for my liking. Rooms large but holiday cabin feel to them. Poorly designed bathroom. Difficult to shower without having a minor flood. Restaurant o.k. Large and rectangular. Too noisy. Lots of bus tour groups, no quiet nooks. Day Spa service cheap but on a par with more expensive spas in Australia.The food and Beds were great no... More 

Was this review helpful? Yes
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Mark R, Greetings from Palm Garden Beach Resort Hoi an and thank you for taking time to express your concerns regarding your stay experience at our hotel. I so much regret to learn that you were not fully satisfied with your recent stay. Your comments with regards to the shower area and the group tour bus have been taken... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First visit to Vietnam and loved the country and the people. Stayed 1 week at this beautifully maintained resort and would thoroughly recommend it. Clean, comfortable, well maintained rooms with balcony and rocking chairs looking out to sea. Lovely pool and private beach with comfortable sun loungers and towels. Shuttle bus to town. Ample breakfast choices, freshly cooked food. Very... More 

Was this review helpful? Yes 4
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Glitterbug8, Thank you very much for your kind words and I am proud of saying that at Palm Garden Beach Resort Hoi an, every one of our staff members are trying very best to deliver exceptional service to all our guests. I am delighted hearing that you enjoyed our facilities and service and were well taken care of. I... More 

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful resort on the beach only 5-10 minutes out of Hoi An. The pool, gardens, rooms, spa and facilities were all excellent. The breakfast was one of the best I've experienced in Asia and that's saying something. My 19 year old son enjoyed the gym and found the guy working there very friendly. He offered to having... More 

Was this review helpful? Yes 8
VAN DUNG L, Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Lisa1962_13, Thank you for spending your holiday at Palm Garden Beach Resort Hoi An and we are really happy to read that you liked everything about your stay at our hotel. It is also delighted for us to know you enjoyed the resort and especially we are so proud of your rating on our quality of the breakfast as... More 

Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of a Vietnam and Cambodia tour. As our other stops were more hectic, we really enjoyed being spoiled and rested at this luxury beach side resort hotel. We had a beautiful, first floor garden view room with balcony. We both enjoyed the wonderful service, great hospitality, cracking beach, spacious and ever-so-comfortable rooms, beautiful pool set... More 

Was this review helpful? Yes 6
VAN DUNG L, Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Graeme1949, It is great pleasure of having you at Palm Garden Beach Resort Hoi An and thank you for sharing this incredible experience with us. We are so thrilled that you had such an excellent stay at our hotel and that our team was able to meet your every need. We would love so much your wonderful notes of... More 

singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were fantastic, the room was gorgeous. A perfect beach/resort base to explore Hoi An from. The breakfast was gorgeous, unlike a lot of the other hotels the beach was also very nice. Huge grassy area to kick a ball around and the pool was sheltered from the sea breezes. We stayed in January so it was a bit... More 

Was this review helpful? Yes 1
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear mandyinSingapore, I am so much thrilled when reading that our service and facilities are able to meet your expectations. At Palm Garden Beach Resort Hoi An, our team always strive for conducting the best maintenance of the property and especially keep up the clean and green environment around the resort in order to provide the best destination for all... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 7 days after spending a few days in both HMC and Hanoi. We were delighted with the food, service, hospitality and location. Feedback for Palm Garden... 1. Fix the shower door in room 306. (Hard to open and close) 2. Don't let people check-in at 3am. It's quite inconsiderate to the guests who... More 

Was this review helpful? Yes 3
VAN DUNG L, Room Division Manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Aaron O, Thank you for your stay at Palm Garden Beach Resort Hoi An and taking time to write your comments on Tripadvisor. We are glad that you had great experiences with our hotel location, food, and service which were delivered by our team with utmost hospitality. At our hotel, everyone of staff members always strives for ensuring each... More 

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Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 212
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#3 Business Hotel in Hoi An
#9 Top resorts Hotel in Hoi An
#11 On the Beach Hotel in Hoi An
#12 Luxury Hotel in Hoi An
#13 Family Hotel in Hoi An
#15 Spa Hotel in Hoi An
#16 Romantic Hotel in Hoi An

661 photos of this hotel

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