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Palm Garden Beach Resort & Spa

#36 of 100 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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Palm Garden Beach Resort & Spa
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1,156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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    (408)
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Melbourne, Australia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had previously done the Vietnam north to south tour but this time went back and stayed for 10 nights of relaxation just in Hoi An. Having seen a bit of what was on offer previously, we shopped around and discovered Palm Gardens Beach Resort and Spa - its title alone promised everything we were looking for. The plan was... More 

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Chesham, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our annual summer holiday took us to Vietnam. We chose the Palm Resort as TA comments were generally favourable Overall a good experience from such a good size beach resort. We spent most days on decent sunbeds on the beach, so cannot comment on pool side Bedrooms were reasonable size, maybe a little gloomy in the evenings due to poor... More 

Was this review helpful? Yes 1
Knutsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a very relaxing time here. Staff friendly, helpful and nothing too much trouble. Beach fantastic - lots of shade for pale Brits! Breakfast extensive and staff happy to accommodate any requests- my daughter wanted peanut butter and they found her some. Would recommend the iced Vietnamese coffee.

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Neuilly-sur-Seine, France
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second stay in a hotel on the beach in Hoi An. Last year we were in Boutique Hoi An Resort. Both hotels are similar, but I have preferred the Palm Garden, even if it less recent, mostly because rooms are much larger and finally more comfortable. My disappointment on Palm is not due to the hotel. I... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is an excellent top-class place. The rooms are lovely, the gardens perfect, the service attentive, the food great . You do pay for it so don't think you can manage it on a budget, yet it is not far from local seafood restaurants if you want to discover more. A couple of days to relax in the middle of... More 

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Canberra, Australian Capital Territory, Australia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Palm Gardens to enjoy the beach and close proximity to Hoi An. Our room was ocean facing and we loved the huge comfortable bed, nice bathroom and overall space. We were lucky that the weather was a little cooler (day time 32-34 degrees) and this meant the pool cooled to a very pleasant temperature. The resort... More 

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Byron Bay, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Palm gardens had lovely rooms, attentive staff and the beach and pool are excellent places to relax and cool down. I can't say I loved the food and the breakfast buffet can get crowded. I also got a tummy bug which put me out for 24 hours. The hotel staff were concerned and sent a doctor around to check up... More 

Was this review helpful? Yes 2
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear shesheken, Thank you very much for your compliment to our hotel doctor who you met during the stay and we are much thrilled to read all ways of enjoyment you made at Palm Garden Resort. I will pass on all these comments to our team members as strong encouragement for us to continue bringing the best possible service to... More 

Adelaide, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice resort with lovely well kept gardens. Had a pool bungalow which was very nice with large rooms and very clean. Overall we were disappointed with the resort. Some staff were good, while others appeared to be unhappy and didn't got that extra step to make us feel welcome. The first few days we were there was Vietnamese School Holidays... More 

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VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Heather G, Thank you for providing your comment on Tripadvisor for which I do take notes and must immediately look after of action step from all departments for improvement to ensure our team consistently provide the best service and high quality facilities as our high service standard. I am also very happy to read that you did enjoy your... More 

Bandung, Indonesia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I'd say this place was pretty nice, but not great. The pool was a highlight and the beach also pleasant . The pool water was not too warm, despite what some have said. Our 3 year old loved it and there were lots of other kids enjoying it as well. The beach was also clean, decent sand and water, but... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear bluepondfrog, While I am very happy to hear that you found our resort pretty nice with pool and the pleasant beach, the room clean and comfortable and the ground are well kept, I do wish to take this opportunity to sincerely apologize for any of the inconvenience you encountered at your stay. I am much concerned to the outstanding... More 

Swan Reach, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Palm Garden was a luxurious resort , close to the beach and a beautiful pool close to all the rooms . The rooms were impeccably clean and serviced every day with fresh flowers and fruit. The staff at the reception desk were helpful but not very friendly. The breakfast was beautiful, with a huge array of food to choose from.... More 

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Hotel Review Summarization

What travelers say

  • Very good(9)
  • Pool area(5)
  • Life guards(3)
  • Staff were friendly(3)
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823 photos of this hotel

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Room/suite (105)
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Dining (29)
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Other (153)

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Pool/beach area (4)
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Dining (5)
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Hotel & grounds (6)
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Bathroom (4)
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Room/suite (5)
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View from room (1)
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Other (9)
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