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Palm Garden Beach Resort & Spa

#37 of 102 Hotels in Hoi An
Certificate of Excellence
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Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
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1 room 1 guest
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Palm Garden Beach Resort & Spa
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1,205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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English first
  • All months
    (1205)
  • Mar-May only
    (408)
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    (349)
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Anakie, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 8 nights in a deluxe rooms ( room 869) the accomodation was very clean, more than enough room the staff are all very friendly and try to help and guide you with any questions that are asked. The pool is very large, the only downer is the water can get a little warm, on the other hand... More 

Was this review helpful? Yes
Hamilton, New Zealand
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 9 nights at Palm Garden and thoroughly enjoyed it. The beach is beautiful, staff very friendly and incredibly helpful - every request attended to with efficiency. The pool area is lovely and bars & restaurants/cafe's very clean and tidy. Happy hour every night which is a bonus. Rooms well serviced and maintained. If we have anything to complain about... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear taurustravellers, It is so proud for us of receiving your great compliments on our staff service which you found our team friendly, incredibly helpful, attended and efficiency. It is also great to hear that you love our pool and bar and restaurant as they are very clean and tidy during your 9-night stay. I noted your comments on the... More 

Flinders Island, Australia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this lovely resort for 4 nights and it was just lovely. Staff were efficient and pleasant. Our room overlooked frangipani trees and it had a nice balcony to chill out on. Our room was wonderful..clean spacious and the bathroom was glorious with nice touches of lotions.. Shampoo,conditioner, body lotion as well as bath gel. We also had... More 

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VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear larnie1950, It is great for us to hear that you enjoyed a 4 night stay with us and you found our staff service efficient and pleasant with wonderful room and excellent view fully touched with our in-room facilities. I look forward to sharing your compliments with our team members and do hope that they will have another chance to... More 

Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This truly is an amazing place. We spent a lovely 5 days here in Aug 2015 and thoroughly enjoyed it. Location is great, beach is wonderful (especially considering that to the south the beaches have all been eroded away), hot & sunny everyday, pool area nice and a good friendly atmosphere. The pool is really warm. So why have I... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Gordon C, Thank you for great comment through your experience stayed at Palm Garden Beach Resort Hoi an and we sincerely appreciate that you will plan to come back with us once I could see there are current improvement in both ground and interior and food service though out the resort just to convince clients we stand on 5... More 

Stoke-on-Trent, England, United Kingdom
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rooms are of a decent size and beds are comfortable. There is a little air of "needs refurbishment " in our room and the view wasn't very good - the little "cottages" opposite. Breakfast is really good - especially the freshly made baguette sandwiches. The usual fare is on offer and the sausages are better than many other hotels. The... More 

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear susiqtoo, Thank you for making your stay at Palm Garden Resort and your time of writing your comment on Trip advisor. We are so thrilled to hear that you loved our hotel with nice location on the beach with room at good size and comfortable bedding with the good service at breakfast as you found our sausage better than... More 

Christchurch, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The old town is hectic with tourists so it us nice to be out at the beach and take a $2 taxi to and from town as required. The hotel is on large well kept grounds with a beautiful private beach. It was hot weather for us having come from winter and the pool temp was too hot around 38degrees... More 

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Martin24029, It is always great pleasure for us to hear our guests who comment us as a 5 star destination as we always strive for developing our service and facilities to meet every needs of our staying guests. I will pass your great comments to our team members and I trust that they will be very happy as their... More 

Hoi An, Vietnam
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed for 9 days garden suite. Our room over looked the pool and was very comfortable, room 501. Rooms clean , service good, beach outstanding. We will come back for the location. Breakfast is included and has plenty of variety to meet the fussiest eater, but the evening meals weren't that good. We ended up eating... More 

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Eric J, I sincerely thank you for making a 9-day stay with us and I am very happy to hear that you both enjoyed our room which was always served clean, good service and you had great time at the beach. Thank you for recommendation of coming back plan and we do look into the evening meal so that... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very relaxing, helpful staff and very clean. If I had any advice it would be coasters for the drinks! However the drinks were cold, no shortage of ice and well made. Excellent 5 nights spent in Palm garden resort thank you!! There is also a lovely restraunt over the road, with excellent service, food and drinks. Thank you palm garden... More 

Was this review helpful? Yes 1
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear niklloyd2403, Thank you for giving great comments on Trip advisor to tell readers how nice your 5-night stay at Palm Garden Beach Resort Hoi An. We noted your advice for the coaster for the drinks and look forward to improve this. We look forward to serving you again in near future. Best Regards Van Dung Le Room Division Manager More 

Perth, Australia
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel with an awesome location and great facilities. Situated only five minutes from the ancient town of Hoi An it is a slice of paradise with a beautiful pool setting and glorious ocean front private beach. The gym could do with and update and reno, along with so new equipment.

Was this review helpful? Yes
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Stuart W, It is a great pleasure for us to hear that you really love our awesome location and you had enjoyed our facilities at the pool, room with glorious ocean front private beach. We will continue to improve ourselves as to stand firmly on a quality of 5 star hotel in Vietnam. Thank you for making a stay... More 

Auckland, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had two perfect weeks at Palm Gardens and it was our 8th stay at the resort. we always have the same garden view bungalow which is close to both the pool and beach. Our room was very comfortable, clean and the wifi was excellent. We always enjoy the breakfasts, they have a tremendous selection plus wonderful service... More 

Was this review helpful? Yes 2
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear pk652014, I and our team are so thrilled to read that you found again our resort meet all your expectation on this special the 8th returning as our special guests. I trust that your great comments are again the great encouragement for our team to go far up in firmly saying that we are just the best in the... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Pool area(5)
  • Life guards(3)
  • Staff were friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (6)
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Bathroom (4)
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Room/suite (5)
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View from room (1)
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