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Golden Sand Resort & Spa Hoi An

4.5 of 5 Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
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Golden Sand Resort & Spa Hoi An
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Golden Sand Resort & Spa Hoi An
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677 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geelong, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Golden Sands is under renovations but it did not bother a group of 6 of us. Hotels need to do this at some stage and yes this will cause disruption to some people (but not us). It was a little noisy around the pool area and in reception but we still had a great time at this resort. Our rooms... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was great as were facilities.... They are in the middle of renovations but that didn't bother us. The new rooms look like they will be amazing. The room we stayed in was clean and tidy but aged a little. This place has one of the most amazing pools and beach front which was great. Staff were friendly and... More

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Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Good location, beach front views but beach is closed off. Under construction at the moment which takes away a lot of the peaceful atmosphere. Not really anything like the photos you see. Not many guests when we visited. Shuttle to and from town is free and really good. Rooms where very nice and comfortable. Food and drinks were quite overpriced.... More

Was this review helpful? Yes 1
Columbus, Indiana, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Huge pool! Wonderful breakfast. Food at restaurant is average and overpriced. They did have a lot of construction, which made it a bit loud. The staff were very friendly and always willing to help. It will be amazing once construction is done! They have bikes to ride to the city or a $7 cab ride.

Was this review helpful? Yes
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Grace, Greetings from Golden Sand Resort & Spa. First of all, we would like to thank you for choosing to stay at Golden Sand Resort and Spa. Thank you for recommending us and for sharing your wonderful review here on TripAdvisor. We are pleased that you enjoyed our service as well as engage with the amazing team. We hope... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and family were here end of August. Hotel was very nice and clean, with a very ambient atmosphere. Staff were very helpful from the moment we arrived from carrying out luggages to other room services during our stay.They were very friendly too , massive swimming pool with poolside jacuzzi. Foodwise the breakfast buffet has got alot of varieties from... More

Was this review helpful? Yes 1
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear BC Chow, Thank you for your recent stay at golden Sand resort and the comment left on tripadvisor site. We are pleased to receive positive feedback always. I am sure that this feedback will share with all the staff, as an encouragement to all as we strive to continuously improve the quality of our services. It is our hope... More

Caerphilly County, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at Golden Sand for 8 nights in September. We had on our trip so far stayed at the Pullman in Ho Chi Minh City and The Sunrise in Nhg Trang which were both amazing hotels. When we arrived at Golden Sand we were really surprised to see all the building work taking place and not... More

Was this review helpful? Yes 1
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Greetings from Goldensand resort and spa! Please accept our apologies in regard to inconvenience due to renovation during your precious time in the resort. We are doing best effort to be successful upgrade which will finish in short period. As well as I appreciate your attention on belalf of management to this matter that will be good help in enhancing... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 5 nights from 2/10 to 7/10. We were surprised by the renovations and the noise but we did not spend much time there. About 10 min from the centre of Hoi An. What i thought was the beach was a sandy section and a breakwater. The actual beach is, well a beach! Clean enough, had lounges and umbrellas... More

Was this review helpful? Yes 1
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Morkw, Warm Greetings from Golden Sand Resort & Spa. First of all, we are pleased that you have chosen Golden Sand Resort and Spa. We are so happy to read that you had such a wonderful experience with us. It will be our pleasure to share your kind comments with all the staff, as there is no better motivation... More

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

We recently spent 4 nights at the Golden Sands Resort in Hoi An, Vietnam. A pity they were busy with construction at the swimming pool and at some rooms during our stay, but none the less, it didn't impact our stay. We stayed in one of the older rooms, as the new rooms weren't ready yet, but still it was... More

Was this review helpful? Yes
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear DvzsJHB, Warm Greetings from Golden Sand Resort & Spa. First of all, we would like to thank you for choosing to stay at Golden Sand Resort and Spa. Secondly, Sorry about cold shower issue that we would have solved so quickly if we were asked. We are happy to read that you had such a wonderful experience with us.... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel for 4 nights with 2 adults and 3 children, I spent a lot of time researching to find a suitable resort for children how ever we chose wrong! The whole hotel was under renovation from 7am-7pm daily when we tried to spend some time at the kids pool after an hour you have a headache... More

Was this review helpful? Yes 2
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Newhanoi, Greetings from Goldensand resort and spa! Please accept our apologies in regard to inconvenience due to renovation during your precious time in the resort. Unfortunately, we did not meet your expectations which is food & beverage even apart from noise issue. As a testament to our strive for perfection, we have taken steps to ensure that this will... More

wellington
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have stayed at Golden Sands in the past and while the renovations are going on we decided to just pay to use the pool until they are finished. The pool staff operate individually and where in the past we have been charged 400,000 to use the pool (2 adults 1 baby) we were charged 600,000 by a very abrasive... More

Was this review helpful? Yes 3
GSHoiAnVietnam, Guest Relations Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear WellingtonKiwi77, Greetings for Golden Sand Resort! There is pool admission fee that you paid for 600,000VND was surely correct which is consist of 245,000VND for adult, 125,000VND for children then, total 615,000VND in terms of price list. Nevertheless, We apologize from the bottom of heart that the service we provided was unsatisfactory. It is definately on procedure that we... More

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What travelers say

  • Shuttle buses(16)
  • Very good(5)
  • Pool area(3)

Additional Information about Golden Sand Resort & Spa Hoi An

Address: Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Golden Sand Resort & Spa Hoi An 4.5*
Number of rooms: 212
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Also Known As:
Swiss-Belhotel Golden Sand Hotel Hoi An
Swiss-Belhotel Golden Sand Resort And Spa
Hotel Style
#17 Top resorts Hotel in Hoi An #17 Luxury Hotel in Hoi An #21 On the Beach Hotel in Hoi An #27 Spa Hotel in Hoi An

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