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Lotus Hoi An Boutique Hotel & Spa

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330 Cua Dai Road | Hoi An Ancient Town, Hoi An, Vietnam
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MAY & JUN: STAY 3-PAY 2
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Lotus Hoi An Boutique Hotel & Spa
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Lotus Hoi An Boutique Hotel & Spa
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263 reviews from our community

Traveler rating
    104
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    44
    18
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39
113
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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There are newer reviews for Lotus Hoi An Boutique Hotel & Spa
See the most recent reviews
Brisbane, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2015

A lovely hotel with a great pool and beautiful setting. The hotel has a nice feel about it, more like a resort. The breakfasts are great and the rooms large and comfortable. There is a pool table which is free to use and also free bicycles - just don't lock them up in the old town as the police like... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed January 22, 2015

We booked pickup from airport which was fine but when we arrived at the hotel the men asked for our passports and wanted to keep them for the entire 4 day trip. We discussed with him a little and we manage to keep our passports with us. Overall the stay was nice. Over average breakfast, shuttle bus to town centre,... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2015

This hotel was so very picturesque. It was beautifully decorated with a pond and bonsai garden. The pool looked great too, although it was too cold for swimming. The location was a half hour drive from Da Nang train station and a 5 minute drive from 'town.' You can hire bikes, but we decided to walk and explore. It was... More 

Was this review helpful? Yes 2
Seattle, Washington
Top Contributor
391 reviews 391 reviews
71 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed January 9, 2015

We took a nice swim in the wonderful pool every day, and it was a real treat. The hotel was nice, with attractive grounds and several water features. The only problem is that there tended to be a lot of mosquitoes as a result. The rooms were comfortable but a nearby rooster or roosters made a noisy fuss way too... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed here for a week, and have absolutely no complaints. The staff are attentive and friendly and will help in any way possible. Our room was lovely, classic french interior with marble floors, and very spacious. You walk down from the reception through a centre decking area over a giant pond leading to all the rooms. Breakfast was a... More 

Was this review helpful? Yes 2
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear ValerieGlees, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! We would like to take this opportunity to express our thankfulness and appreciation to your fabulous feedback. Indeed we felt much encouraged by your compliments, moreover we respect your kind compliments on our attentive staff and the hotel facilities. It would be a genuine pleasure for us to... More 

Hanoi, Vietnam
Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 31, 2014

Rated at 3 Star, I really think this Hotel is under rated. Looking at past reviews, the breakfast has improved a lot with plenty of hot food, salads, cold cut meats, cereal, fruit etc. The sausages and bacon could have been hotter but they put a layer of bread in the bottom of the baine-marie to absorb excess fat so... More 

Was this review helpful? Yes 3
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Guardian2013, Thank you very much for your excellent feedback. We greatly appreciate the time you have taken to share your opinion on your stay with us in detail . It is gratifying to receive such great recommendation on the property & services and please know that it was an honor having you as a guest. On behalf of all... More 

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2014

The rooms are large but were very musty and outdated. We couldn't use the A/C during our stay. There was no warm water for a bath, only a quick shower. The breakfast is cold and boring and the staff seems uninterested and bored. When checking out there was another unpleasant surprise: They charged a glass that my girlfriend had dropped... More 

Was this review helpful? Yes 1
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Valued Guests, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! Thank you very much for taking time to review us on Tripadvisor.com. We sincerely apologize that your stay was not a pleasant experience. We value all feedback, both positive and negative so it gives an opportunity to improve our service to meet our guests expectations. Regarding the... More 

Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

We did the cooking class at the Lotus Boutique Hotel in Hoi An, and we loved it! The two cooks (Jacky and Sua) were fantastic teachers and the dishes were very interesting, tasty and typical Vietnamese. All in all we can recommend this cooking class to everyone!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 20, 2014

The greatest asset of this Hotel is the staff, from the moment we stepped into this hotel to the moment we left we were made to feel extremely welcome. They were warm, friendly and nothing was too much trouble, the hotel is very clean throughout and well looked after, they also have a very good free shuttle service into the... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

We had a very pleasant stay at this hotel. The staff was very friendly and helped us with everything we needed. Breakfast was very good and diverse. We also tried the food from the restaurant for dinner and it was very very tasty, so be sure to check it out. We chose a couples SPA package and were very pleased... More 

Was this review helpful? Yes 1
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