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Lotus Hoi An Boutique Hotel & Spa

3.0 of 5 330 Cua Dai Road | Hoi An Ancient Town, Hoi An, Vietnam
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255 reviews from our community

Traveler rating
    101
    86
    43
    18
    7
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37
109
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Lotus Hoi An Boutique Hotel & Spa
See the most recent reviews
2 reviews
5 of 5 stars Reviewed January 8, 2015

We stayed here for a week, and have absolutely no complaints. The staff are attentive and friendly and will help in any way possible. Our room was lovely, classic french interior with marble floors, and very spacious. You walk down from the reception through a centre decking area over a giant pond leading to all the rooms. Breakfast was a... More 

Was this review helpful? Yes 2
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear ValerieGlees, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! We would like to take this opportunity to express our thankfulness and appreciation to your fabulous feedback. Indeed we felt much encouraged by your compliments, moreover we respect your kind compliments on our attentive staff and the hotel facilities. It would be a genuine pleasure for us to... More 

Hanoi, Vietnam
Contributor
17 reviews 17 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 31, 2014

Rated at 3 Star, I really think this Hotel is under rated. Looking at past reviews, the breakfast has improved a lot with plenty of hot food, salads, cold cut meats, cereal, fruit etc. The sausages and bacon could have been hotter but they put a layer of bread in the bottom of the baine-marie to absorb excess fat so... More 

Was this review helpful? Yes 3
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Guardian2013, Thank you very much for your excellent feedback. We greatly appreciate the time you have taken to share your opinion on your stay with us in detail . It is gratifying to receive such great recommendation on the property & services and please know that it was an honor having you as a guest. On behalf of all... More 

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2014

The rooms are large but were very musty and outdated. We couldn't use the A/C during our stay. There was no warm water for a bath, only a quick shower. The breakfast is cold and boring and the staff seems uninterested and bored. When checking out there was another unpleasant surprise: They charged a glass that my girlfriend had dropped... More 

Was this review helpful? Yes 1
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Valued Guests, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! Thank you very much for taking time to review us on Tripadvisor.com. We sincerely apologize that your stay was not a pleasant experience. We value all feedback, both positive and negative so it gives an opportunity to improve our service to meet our guests expectations. Regarding the... More 

Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

We did the cooking class at the Lotus Boutique Hotel in Hoi An, and we loved it! The two cooks (Jacky and Sua) were fantastic teachers and the dishes were very interesting, tasty and typical Vietnamese. All in all we can recommend this cooking class to everyone!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 20, 2014

The greatest asset of this Hotel is the staff, from the moment we stepped into this hotel to the moment we left we were made to feel extremely welcome. They were warm, friendly and nothing was too much trouble, the hotel is very clean throughout and well looked after, they also have a very good free shuttle service into the... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

We had a very pleasant stay at this hotel. The staff was very friendly and helped us with everything we needed. Breakfast was very good and diverse. We also tried the food from the restaurant for dinner and it was very very tasty, so be sure to check it out. We chose a couples SPA package and were very pleased... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 11, 2014

The hotel is located a bit off everything. 30 min walk to the old town; 10-15 min bike ride to the beach. The pool is a lot smaller than it looks on the pictures. Nice, friendly staff. Very clean throughout the hotel. Bikes available to get around + free shuttle service.

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Denver
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2014

Excellent local hotel with a good feel to it. Just a short walk or cab ride to the old quater. A must when you stay at the Lotus is the spa. I had three massages during my three night stay and I must say that they were the best that I had while visiting Vietnam. Try either the Vietnamese or... More 

Was this review helpful? Yes 2
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Kevin L, Thank you very much for your choice of Lotus Hoi An Boutique Hotel & Spa for your place of residence whilst visiting the ancient city of Hoi An. We are delighted that you totally enjoyed your stay and we would like to reserve a special word of thanks from our entire team for your generous recognition of... More 

Long Beach, California
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 21, 2014

A beautiful hotel close to everything. $2 can ride to old quarter. But the best thing by far is the massages!! For about $20 US you get the best 1 hr massage you ever had. The place is very beautiful and the staff is very friendly. I would recommend it.

Was this review helpful? Yes 3
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Valued Guests, Thank you very much for your comments. We greatly appreciate the time you have taken to share your opinion on your stay with us. It is gratifying to receive such great recommendation on the hotel & the massages and please know that it was an honor having you as a guest. On behalf of all our staff,... More 

Campbell River, British Columbia, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

we stayed here for 5 days in November. We choose this hotel because of the pool courtyard picture and it was an excellent choice. We could borrow bikes for a quick 5 minute ride to the beach, or we could take the shuttle into the downtown area for shopping and sightseeing. It was a very good location for our purposes,... More 

Was this review helpful? Yes 1
Nguyen Ly B, Sales Manager at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Ms. Sheila J, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! It is a great pleasure to have you as guests at Lotus Hoi An Boutique Hotel & Spa. We are thrilled to read about your stay with us and it is wonderful to hear this "It was a very good location for our purposes”. Actually, there... More 

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Additional Information about Lotus Hoi An Boutique Hotel & Spa

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Hoi An Boutique Hotel & Spa 3*
Number of rooms: 60
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus
Hotel Style:
#13 On the Beach Hotel in Hoi An
#17 Family Hotel in Hoi An
#18 Spa Hotel in Hoi An
#19 Romantic Hotel in Hoi An

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