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All 79 Hoi An hotels

Lotus Hoi An Hotel

3.0 of 5 Hotel   |   330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
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Ranked #34 of 79 hotels in Hoi An
A recent review
4 of 5 stars reviewed yesterday
shanks108 Australia
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195 people have reviewed this hotel

Traveler rating
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27
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely hotel,staff very friendly and helpful. Breakfast good. Only downfall was getting in and out of pool, the steel bars were extremely hot to grasp and the surrounding floor tiles made it unbearable to stand on. Could do with some more umbrellas .

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel, from the moment we arrived the staff couldn't of been more helpful and accommodating, they brought us a fresh juice and brought a fan to the seating area while we waited to view a room, they then upgraded us free of charge, all staff speak good English and the manager was very friendly and gave us loads... More

Was this review helpful? Yes 11
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Rhona S, Warmest Greetings from Lotus HoI An Hotel! Thank you very much for your stay with us this Aug and for taking the time to write this GREAT review. It is so excellent to read your voting us as “BEST SERVICE IN ASIA!”. Your satisfaction is exactly what we are searching for therefore your compliments are a great... More

Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Liked: Outstanding service from all staff especially front of house staff who welcomed us from the entrance. Showed us a room and upgraded us free of charge. Free transfers to and from the ancient town and the beach Rent bicycles for free for a day Pool service Nice food and drinks with an additional 20% off Comfy beds, best night... More

Was this review helpful? Yes 9
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Meganfielding, Thank you so much for your recent stay and your exceptional feedback. It is so excellent to hear that you totally enjoyed your stay with us. We was delighted to read your comments in praise of the property and it is so wonderful that you found us as “outstanding quality and service”. We assure to keep up as... More

2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just sum this hotel in just a few words: beautiful views, fabulous staff, nice pool. A wonderful location with free shuttle bus, free bicycles, free internet access, free welcome drink. It's really easy for you to go to the old town and to the beach too ( so-called private beach) The buffet breakfast is fresh and plentiful each morning,... More

Was this review helpful? Yes 7
Long Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel with beautiful rooms and grounds. The staff is very friendly and welcoming every time my friend and I walked in or out of the hotel. The pool is beautiful and such a nice way to relax and cool off from the heat. Lotus is close enough to the Ancient Town but far enough away to provide relaxation and... More

Was this review helpful? Yes 7
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Jill R, Thank you very much for choosing to stay with us and It was a delight to hear that: 'Lotus is close enough to the Ancient Town but far enough away to provide relaxation and comfort'. We are extremely happy read that you thoroughly enjoyed your stay. Thank you for passing along the word about your wonderful experience... More

Guildford, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Lotus Hotel with 2 kids aged 8 and 6. The family adjoining rooms were a perfect solution to wanting the kids to get an earlier bedtime than parents. Clean, cool and plenty of space. As it was quite hot in June, the swimming pool was like a very warm bath, but the kids always enjoyed being... More

Was this review helpful? Yes 9
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Samantha A, Warmest Greetings from Lotus Hoi An Hotel! It is much appreciated to have been chosen by you and your family to have spent this past vacation and furthermore to have shared your experience with other reviewers. We are thrilled to read about your stay with us; there is no greater satisfaction than receiving kind words from a... More

Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our visit to Lotus Hoi An was fantastic. Rooms are clean and comfortable with great lighting. Breakfast buffet is plenty. Front desk is extremely kind, helpful, and fluent. Daily shuttle runs many times a day into the ancient city. Cabs are only about $2 per way if you miss it. We came back from the city center late and the... More

Was this review helpful? Yes 14
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Nikkidoone, Warmest Greetings from Lotus Hoi An Hotel! We would like to take the opportunity to thank you for having chosen to spend this past vacation and for such an amazing review. It is very gratifying to learn that we made you feel 'FANTASTIC' throughout your stay. Regarding your issue 'Cabs are only about $2 per way if you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 15, 2014

We enjoyed a 5 night stay in a deluxe room near the pool in mid July 2014. The reception at the hotel was first class - extremely friendly and helpful. In fact, all of the staff we encountered during our stay, from receptionists to spa/massage staff to restaurant staff to housekeepers were all very pleasant, professional, extremely friendly and always... More

Was this review helpful? Yes 9
nguyenly B, General Manager at Lotus Hoi An Hotel, responded to this review

Dear Valued Guests, Warmest greetings from Lotus Hoi An Boutique Hotel! On behalf of the management and staff, we would like to express our thankfulness to have you stay with us as well as your GREAT comments on everything during your recent stay. We are very delighted to know that you have completely enjoyed your stay as well as the... More

Saugus, California
Top Contributor
63 reviews 63 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 7, 2014

Of all the hotels I stayed in during my OAT Vietnam tour, this was my favorite. I liked the architectural style, the staff was very nice, helpful and concerned about our well-being. The rooms are set way back from the street so the place is quiet. Typhoon Haiyan was on its way one of the nights we were there and... More

Was this review helpful? Yes 5
nguyenly B, General Manager at Lotus Hoi An Hotel, responded to this review

Dear Valued Guests, Warmest greetings from Lotus Hoi An Boutique Hotel! On behalf of the management and staff, we would like to express our thankfulness to have you stay with us as well as your GREAT comments on everything during your recent stay. We are very pleased to hear all feedback from our valued guests, especially as the Tripadvisor TOP... More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 2, 2014

We stayed 3 nighths in this hotel and it was really a nice experience; the hotel is 2,5km far from Hoi An and 2,5 far from see; it has big, clean and confortable rooms, a very good international breakfast, fantastic and kind staff, a nice awimming pool. In from of the hotel you can rent the bikes fro 1,5$ per... More

Was this review helpful? Yes 12
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Additional Information about Lotus Hoi An Hotel

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Hoi An Hotel 3*
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#16 On the Beach Hotel in Hoi An #19 Spa Hotel in Hoi An #21 Family Hotel in Hoi An #25 Romantic Hotel in Hoi An
Hotel Class
Official Description (provided by the hotel)
Conveniently located just a 5-minute drive away from Hoi An Ancient Town as well as Cua Dai Beach, Lotus Hoi An Hotel is an elegant resort-style hotel. All rooms have a private balcony offering beautiful views of the swimming pool or the garden to feel the finest touch of hospitality and comfort.With extensive spa facilities, guests can relax with a pampering beauty treatment or a massage at Lotus Spa. Alternatively, indulging yourself with a fresh cocktail at Lotus Bar or enjoy a dip in the pool after a hard day of sightseeing. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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