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All 82 Hoi An hotels

Lotus Hoi An Hotel

3.0 of 5 Hotel   |   330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
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Ranked #32 of 82 Hotels in Hoi An
A recent review
5 of 5 stars reviewed 6 days ago
Tony G Hanoi, Vietnam
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207 reviews from our community

Traveler rating
    74
    73
    37
    16
    7
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30
86
15
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely cooking demonstration we got to prepare and cook three dishes and then eat them! A certificate was given. The half day started with a trip to the local market. The guide and the chef were very at tentative and helpful. Recommend both the hotel and the cooking course. The hotel staff were so friendly and helpful we arrived for... More

Was this review helpful? Yes 4
Hue, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have visited Hoi An twice, staying in 5 different hotels. The last stay, at Lotus Hoi An Hotel was by far the best. We stayed for almost two weeks. The stand out feature was the friendliness of the manager and staff, who made the stay a most pleasant experience. The breakfast buffet was very good and was varied every... More

Was this review helpful? Yes 6
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent honey moon time at Hoi An lotus hotel in 3 days. We really had wonderful time here. The first day, the receptionist welcomed us with nice smile and gave us helpful information about some famous restaurant, tailor shops, destinations, they are thoughtful and enthusiastic. We surprised when opening the room which was set up room... More

Was this review helpful? Yes 2
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Valued Guests, Thank you so much for sharing such a remarkable review on TripAdvisor. It is great to find that you had spent a good time at Lotus Hoi An Hotel and feel 'GREAT PARADISE' during your 3-day honeymoon, and it seems to be that you did not waste any moment while you were in Hoi An. We are... More

Stevenage, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Lotus Hotel is on the edge of town and near to the beach. The rooms have air conditioning and free wifi. Free transport is provided both to town and to a private beach. Staying was an excellent experience. The staff could not have been more helpful and I must single out the front desk staff (Zung, Hanie, Anna, Dona,Susan... More

Was this review helpful? Yes 6
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Johninbaldock, Warmest Greetings from Lotus Hoi An Hotel! It is much appreciated to have been chosen by you to have spent this past vacation and furthermore to have shared your experience with other reviewers. We are thrilled to read about your stay with us; there is no greater satisfaction than receiving kind words from a valued guest. It is... More

Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival at the Lotus hotel in Hoi An, we were greeted with passion fruit juice, and the bags were taken directly to our room. The reception staff - Zung, Hanie, Anna and Susan were all very helpful and were always happy to help. Tammy and Dona were extremely helpful and always made us laugh, and went the extra mile... More

Was this review helpful? Yes 4
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Cory James, Warmest Greetings from Lotus Hoi An Hotel! Thank you very much for your stay with us this August and for taking the time to write this GREAT review. It is wonderful to hear how you enjoyed so much about the property including our room, massages, food, free bikes & shuttle bus, and the service received from our... More

Australia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel,staff very friendly and helpful. Breakfast good. Only downfall was getting in and out of pool, the steel bars were extremely hot to grasp and the surrounding floor tiles made it unbearable to stand on. Could do with some more umbrellas .

Was this review helpful? Yes 5
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Shanks, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! Thank you very much for your stay with us and for taking the time to write this review. Regarding your issue about swimming pool, we will discuss to find out solution for the steel bars and we would like to take this opportunity to tell you that there... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Loved this hotel, from the moment we arrived the staff couldn't of been more helpful and accommodating, they brought us a fresh juice and brought a fan to the seating area while we waited to view a room, they then upgraded us free of charge, all staff speak good English and the manager was very friendly and gave us loads... More

Was this review helpful? Yes 12
Nguyen Ly B, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Rhona S, Warmest Greetings from Lotus HoI An Hotel! Thank you very much for your stay with us this Aug and for taking the time to write this GREAT review. It is so excellent to read your voting us as “BEST SERVICE IN ASIA!”. Your satisfaction is exactly what we are searching for therefore your compliments are a great... More

Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 14, 2014

Liked: Outstanding service from all staff especially front of house staff who welcomed us from the entrance. Showed us a room and upgraded us free of charge. Free transfers to and from the ancient town and the beach Rent bicycles for free for a day Pool service Nice food and drinks with an additional 20% off Comfy beds, best night... More

Was this review helpful? Yes 12
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Meganfielding, Thank you so much for your recent stay and your exceptional feedback. It is so excellent to hear that you totally enjoyed your stay with us. We was delighted to read your comments in praise of the property and it is so wonderful that you found us as “outstanding quality and service”. We assure to keep up as... More

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

I just sum this hotel in just a few words: beautiful views, fabulous staff, nice pool. A wonderful location with free shuttle bus, free bicycles, free internet access, free welcome drink. It's really easy for you to go to the old town and to the beach too ( so-called private beach) The buffet breakfast is fresh and plentiful each morning,... More

Was this review helpful? Yes 8
Long Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great hotel with beautiful rooms and grounds. The staff is very friendly and welcoming every time my friend and I walked in or out of the hotel. The pool is beautiful and such a nice way to relax and cool off from the heat. Lotus is close enough to the Ancient Town but far enough away to provide relaxation and... More

Was this review helpful? Yes 8
Lotus H, Sales Manager at Lotus Hoi An Hotel, responded to this review

Dear Jill R, Thank you very much for choosing to stay with us and It was a delight to hear that: 'Lotus is close enough to the Ancient Town but far enough away to provide relaxation and comfort'. We are extremely happy read that you thoroughly enjoyed your stay. Thank you for passing along the word about your wonderful experience... More

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Additional Information about Lotus Hoi An Hotel

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Hoi An Hotel 3*
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus

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