We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hai Yen

22 A Cua Dal St, Quang Nam, Hoi An, Vietnam
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hai Yen
View Map
Add Photo Write a Review

66 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Heumen, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015 via mobile

Worst place we had in vietnam! Everything was bad. Dirty rooms, unfriendly staff... only the pool is good..but around the pool it is dirty en there are rats, because it's so dirty..prices for the room are really high for what you get..we stayed in cheap hostels that where cleaner than this hotel. So worst nightmare and stay away from this... More 

Helpful?
Thank Jaimy H
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 15, 2015 via mobile

Stayed here for three nights. Beds and pillow comfortable and clean, the room however stank like mould and the shower was never warm or hot, only cold. The pool was nice but the area surrounding it was filthy. The staff at the reception were very rude (particularly the young bloke) and accused my friend and I of losing the room... More 

Helpful?
Thank MEMJBJ
Mount Maunganui, Bay of Plenty, New Zealand
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 8, 2015 via mobile

I have just enjoyed 3 nights here as part of a tour group. The staff are very kind and accommodating. And the housekeeping staff seem really happy which was nice to see. I have paid and had two loads of washing done which was convenient. We hired bikes and could bike into town whenever we felt like it. The pool... More 

Helpful?
Thank Kristen201415
Chiang Mai, Thailand
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 6, 2015

It wasn't great. For the price I would of expected breakfast to be included. After seeing though I think I may have escaped a bad morning. Not the best location either. The hotel also closed before midnight. We were locked out and tho our best attempt to wake the guard we had to ring the reception to be allowed in.... More 

Helpful?
Thank Bamboo P
Siem Reap, Cambodia
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed October 6, 2015

I stayed here for one night and would NEVER return. The staff on reception for check in spoke very little English, the rooms were over priced. The swimming pool was used as a locals party, with LOUD music played for hours. When we returned to the hotel at 11:30pm the gates were padlocked and the security guard has fallen asleep.... More 

Helpful?
Thank azzabarrett

Travelers are raving about these Hoi An hotels

Sydney, Australia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 5, 2015 via mobile

We stayed here as part of the tour I was on. The aircon did not work. The pool was full of bugs. The food basic, and when we went to pay for room,laundry, food and drinks they would only let us pay by card for the room itself. Strange policy!!! Not sure why the extras needed to be on cash

Helpful?
Thank Lenalittle1980
Hoi An, Vietnam
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 9, 2015

Stayed at this hotel on numerous occasions. Breakfast is included in the reasonably priced accommodation, rooms are clean and relatively comfortable, housekeepers friendly and trustworthy and the hotel is within walking distance of the Old Town.

Helpful?
Thank Bonnie D
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

I enjoyed this hotel the rooms were clean, staff was nice, not too far from the main part of the city about 4 km to the beach, swimming pool which was perfect temperature. The food was good and reasonably priced. The air conditioning worked great. Would stay here again

Helpful?
Thank Natasha N
London, United Kingdom
2 reviews
4 of 5 stars Reviewed July 19, 2015

+ Good breakfast.very clean.We were able to check in straight away even though we arrived early in morning.Staff were fine but not as friendly or helpful as in other hotels. - Shower was warm but only a trickle.no pressure.Staff accused us of stealing sandals as our transfer bus arrived delaying our departure n ending our stay on a bad note.

Helpful?
Thank kotim d
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 15, 2015

My wife and I stayed at this hotel for four nights and used it as a central point to get to the local attractions.We hired a motor scotter and used this to cover the thinks we wanted to visit. The location of the hotel suited us and the staff made us very welcome, Intrepid tours use this hotel I noticed... More 

Helpful?
Thank Bruce L
Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hoi An hotels
0.2 mi away
Thanh Van Hotel
Thanh Van Hotel
#70 of 113 in Hoi An
4.0 of 5 stars 424 reviews
0.3 mi away
Little Hoian Boutique Hotel & Spa
0.2 mi away
Vinh Hung Heritage Hotel
Vinh Hung Heritage Hotel
#45 of 113 in Hoi An
4.5 of 5 stars 273 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hoi An Hotel
Hoi An Hotel
#54 of 113 in Hoi An
4.0 of 5 stars 1,224 reviews
0.5 mi away
Hai Au Hotel
Hai Au Hotel
#51 of 113 in Hoi An
4.5 of 5 stars 1,284 reviews
0.8 mi away
Hoi An Salute Hotel & Villa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay