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Hoi An Hotel

10 Tran Hung Dao St., Hoi An, Vietnam
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1,059 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (1059)
  • Mar-May only
    (326)
  • Jun-Aug only
    (242)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (269)
All months
Geelong, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were delayed in Bali due to volcanic ash. The hotel held our reservation and graciousley dismissed any charges due to our late arrival. Most particularly helpful was Kieu in reservations. The large gardens around the hotel are beautiful and the hotel is located in town close to everything. Worthy of the highest quality and service. Jeffrey Graham

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Hertfordshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In a lovely setting and only a short walk from all the action in the town. There was also a regular shuttle bus to the beach, but we didn't have time to use it. Despite arriving late they served us food at 10.30 pm. The room was large, clean and comfortable, with everything you needed and to us felt very... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.Sue P , Warmest greetings from Hoi An Historic Hotel . We are very pleased to serve you in Hoi An Hotel and be happy to have your enjoyable staying with us . Your positive review is valued motivation for our team continue improving the service be always much more better in order to get all satisfaction from guests... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great hotel! We stayed in Hoi An for about a week and divided our time between 4 hotels during our stay. We also stayed at 3 hotels in Hanoi (all over three weeks). This hotel not only had gorgeous rooms, a better breakfast selection than others and was very reasonable (£34.00 incl taxes including breakfast) but it also... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Mr.Nume0875 , Thank you very much for your choosing Hoi An Hotel on your vacation . It is our privilege to have your positive feedback and your high appreciation to our service of the Hotel . Our team are really happy to hear that you have enjoyed your stay with us during your vacation in Hoi An city and... More 

Perth, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We are staying at Hoi An Beach Resort on the beach. Due to maintainence reasons they moved us to Historic Hoi An Hotel in the town for 2 nights in which we were OK with. We had a Junior suite which is no bigger than the usual standard room of a hotel. No special difference. We also had a cockroach... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms & Mr.Kerryaustralia007 , Warmest greetings from Hoi An Historic Hotel . The Hotel Management and team would like to say thank you very much for your staying with us as well as your appreciation to our service . We will look into the matter and ask the pest control to tackle insects absolutely all areas in the Hotel... More 

Adelaide, Australia
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It's only a few minutes walk to the Old Town of Hoi An where there is no shortage of shopping and restaurants. The pool and grounds are very well maintained and provide a good place for relaxation after a day out. The poolside Western Bar is also very good. The beach is about 4 km away and a free shuttle... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.LucyP757 , The Hotel Management and team would like to send you warmest greetings from Hoi An Historic Hotel and express our deeply thanks for your returning and staying with us . Our team are really happy to have your valued feedback when we hear that you have enjoyed your staying with us in this second time . Your... More 

Wollongong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We upgraded to a junior suite, with a garden view. Very pleased with the service and amenities. Would like breakfast to got to 10.00 am instead of 9.30 am as we like to sleep late on our holidays. The front desk were always polite and eager to please. The cleaner always gave us extra water which was nice. This is... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.Pablina1 , Warmest greetings from Hoi An Hotel . The Hotel Management and team would like to express our sincere thanks for your staying with us as well as your positive review on TripAdvisor . It is our pleasure to have your greatful feedback and our team will continue improving the service be much more better in order to... More 

Bendigo, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed this hotel. The room had a lovely "plantation" feel to it with the dark wood flooring and dark timber shutters. This is definitely a family hotel with kids in the pool all day. Also, not quite enough sun beds unless you are an early bird and stake your claim for the day. Food at the restaurant was... More 

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.Helen175 , Warmest greetings from Hoi An Historic Hotel . Our Management board and team would like to say thank you very much for your choosing Hoi An Hotel on your vacation when you have visited Hoi An city . Our team are really happy to get your positive review whilst we are always to serve you with our... More 

Bogota, Colombia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the old city, the people and surroundings but you have to know that from downtown to the beach it's like 3km so make a decision before taking to the driver from the airport or train station., we didn't know that and got a little bit scammed being dropped in the middle of nowhere

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Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.Macamahandi , The Hotel Management and team would like to express our sincere thanks for your staying with us . It is our privilege to have your high appreciation to service of the hotel and our team will have more motivation to improve the service be always to meet all expectations from guests who have chosen us on their... More 

Perth, Australia
Level Contributor
315 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 1 week ago

I was dissappointed to find that upon check in the 'historic' part of this hotel was really only there in name only. The room was clean, well airconditioned and had great appliances. Shower was awesome. Toilet room was clean and nice. I was a bit perplexed by the bed though. It wasn't a typical asian futon bed which was what... More 

Was this review helpful? Yes
Lan P, Manager at Hoi An Hotel, responded to this review

Dear Ms.Merilyn_S_12 , The Hotel Management and team would like to express our deeply thanks for your choosing Hoi An Hotel on your vacation while you came to visit Hoi An city . We are very happy to have your feedback on TripAdvisor and do high appreciated for it although we know that design of the hotel is not suitable... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very relaxing stay which began when the hotel gave us a free upgrade at the beginning of our stay to one of the Suites. We are a family of 4 staying in 2 rooms and we found this hotel an oasis in the middle of the busy Hoi An old town. A 5 minute walk brings you... More 

Was this review helpful? Yes
Lan P, Manager at Hoi An Hotel, responded to this review

Dear Mr.Richard B , Thank you very much for your staying with us as well as your high appreciation to our service while you have chosen Hoi An Hotel on your vacation It is our pleasure to have your positive feedback and our team do high appreciated for your comment and continue maintaining service of the hotel be always much... More 

Hotel Review Summarization

What travelers say

  • Old town(13)
  • Pool area(12)
  • Reception staff(6)
  • Free shuttle(3)
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656 photos of this hotel

Traveler photos: See what travelers like you saw

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All traveler photos (348)
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Pool/beach area (44)
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Room/suite (61)
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Hotel & grounds (113)
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Dining (16)
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View from room (11)
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Bathroom (9)
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Family/play areas (1)
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1:14
Videos (2)
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Other (91)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (217)
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Amenities (21)
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Deluxe Double Room (27)
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Grand Suite (34)
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Junior Suite (26)
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Pool (8)
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Restaurants and Bars (23)
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Superior Double Room (30)
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The Hotel (48)

Management photos: Courtesy of the property manager

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All management photos (91)
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Room/suite (7)
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Hotel & grounds (8)
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View from room (3)
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Bathroom (4)
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Business center/function rooms (3)
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Dining (3)
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Pool/beach area (1)
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Other (62)
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