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Hoi An Pacific Hotel & Spa

4.0 of 5 321 Cua Dai Street, Hoi An 84 510, Vietnam
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Hoi An Pacific Hotel & Spa
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Hoi An Pacific Hotel & Spa
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946 reviews from our community

Traveler rating
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145
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hoi An Pacific Hotel & Spa
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Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 17, 2011

The garden villa room was large enough but it smelled terribly of mildew or sewage or both. The shower (located behind glass doors with the toilet ) drain was clogged with long hairs and did not drain properly. If you took a showẻr in the evening, the floor stayed wet all night so thêre was a pool of water around... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2011

Sadly we weren't as impressed as other posters with this hotel The location is good being on the road between the beach and the town. There is a shuttle bus - a great idea- but it didn't always run and could have been more frequent, especially in the early eveing. The rooms, although in a lovely setting beside the pool,... More

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London
1 review
1 of 5 stars Reviewed April 13, 2011

Hello there, In short: - Terrible location - Good beds - Bad service (bicycles never available) - Breakfast OK - Not enough chairs near the pool We stayed in this hotel for 5 nights and it wasn't what we expected of it. The location is pretty terrible (far from city and beach), but the hotel advertised with their free bicycle... More

Was this review helpful? Yes
LeNgocTuan, Director of Sales at Hoi An Pacific Hotel & Spa, responded to this review

Dear Sir or Madam, Many thanks for your posting what you have experienced at our hotel on the Trip and we appreciate all of your comments and apologize for what had caused you not to be happy with us. We are 1.2 K.M from the Ancient Town and 2.5 K.M from the Cua Dai Beach and we do provide 6... More

London
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 13, 2011

About a 15 minute walk to the old town and it is secluded. Private beach is shared but nice. It's a nice place but slightly overpriced at £35 a night. Still it wasn't the worstplace I've stayed in Asia. 3/5

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Hoi An, Vietnam
1 review
5 of 5 stars Reviewed April 12, 2011

We stay for 4 nights and had a very good stay, The staff was very kindly and it was very god service and the location was very god!

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Sydney, Australia
1 review
4 of 5 stars Reviewed April 11, 2011

We had a great stay, made somewhat special by the very fiendly & efficient Staff. Rooms were very spacious, clean and well serviced. Great Restaurant with a wide choice of local & Western food. The location midway between the Beach & The Old Town is ideal. Recommend this Hotel to all travellers. Trainee Lilly was a delight & should easily... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2011

My partner and I stayed in a pool side villa which was large comfortable and clean , after talking to other guests the villa is the best way to go and worth the extra money. The staff were fantastic with Kathy and Kendy at reception providing excellent service and help with all our questions. Tung and Tai who are the... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2011

I have had a wonderful stay at the Hoi an pacific during my time in Hoi An and I owe a large part of it to Maria Tuyen who works at the hotel. Every request or question I have had during my stay she has helped me with along with the rest of the staff. Including finding a great tailoring... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2011

Could not fault the services and ambiance of the hotel. However I did have a fairly large amount of money stolen from the room safe. The security and management acted very appropriately under the circumstances. My stay at the hotel was really good until this happened and I would not judge the hotel on the actions of one or two... More

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Alexandria, VA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2011

Just returned from having spent 4 blissful nights here, after leaving cold/rainy Hanoi. The villa room is worth the extra money ($70 per night) and the spacious lobby, beautiful grounds, etc.. are reminiscent of Hawaii. The room has a dropped sitting area, a view of the pool and grounds and lots of space.... It was hot and sunny in Hoi... More

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Additional Information about Hoi An Pacific Hotel & Spa

Address: 321 Cua Dai Street, Hoi An 84 510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoi An Pacific Hotel & Spa 4*
Number of rooms: 96
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