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Waterside Resort & Spa

2.5 of 5 Xuyen Trung, Cam Nam, Hoi An 84, Vietnam
Best prices for: 1 room 1 guest
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Waterside Resort & Spa
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Waterside Resort & Spa
Waterside Resort & Spa
Waterside Resort & Spa
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48 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johor Bahru, Malaysia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked last minute for 1 night stay over Tet and this was the cheapest choice that was left for us. We enjoyed our stay here (especially after spending the last 2 nights on night buses!). The Receptionist spoke good English and was very friendly, our room was upgraded from a garden view to a riverside view as it was the... More 

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4 reviews 4 reviews
2 of 5 stars Reviewed January 3, 2015

Ok we stayed here for 2 nights, and hey for $25 per night including breakfast im not complaining ☺ but you. Can find much better.... We needed two nights accommodation and walked into the resort. The public spaces are truly a mess. Broken furniture, randomly placed old pool tables and broken toilets, all very very dirty. Once upon a. Time... More 

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Ho Chi Minh City, Vietnam
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2014

The hotel is situated across the river opposite the the room is market. We enjoyed our 7 day stay because of the location, the large quiet room, the very comfortable large king bed and the verandah. We also stayed here 3 years ago. The staff are very friendly, the breakfast was good. There are several choices but we ate Vietnamese... More 

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Waterside R, Quản lý bộ phận lễ tân at Waterside Resort & Spa, responded to this review

Dear Lee Warneke, Thank you for your feedback and delighted to hear that you have satisfied with our services We are very glad that you have had a pleasant stay at Waterside Resort and that you were especially pleased with the friendliness of our staff. It is always gratifying to receive a positive feedback. Thank you also for your mention... More 

Gold coast
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 23, 2014

If I could give this place 0 stars, I would. I booked this place for 5 nights (my whole stay in Hoi An) on Hostelworld, going by the suspiciously great reviews, irrelevant photos and the luxurious name. I was really excited about staying here, as it looked like such a great place. For that reason, I was happy to pay... More 

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Baltimore, Maryland
3 reviews 3 reviews
1 of 5 stars Reviewed August 5, 2014

Rooms was nice but exterior and lobby areas are worn and unattractive. Breakfast choices very limited. Staff is friendly. There is limited signage so the place is hard to find. Exterior land along river may provide a nice walk but not very accessible. It is resort in name only as there are no activities on site.

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Ho Chi Minh City, Vietnam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

Booked the hotel via Agoda and got what I want:quiet, by the river and quite relaxing. It is a pity that the hotel surrounding is not well kept although the location is perfect for a resort:big area, by the river not far away from the town center. Staff is quite helpful and attentive. I would give a half star for... More 

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Lodz, Poland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 3, 2014

The place has so much potential - the location is convinient for the Old City and quiet at the same time. It is however so neglected and dirty that it makes you almost feel sorry for the place. We did not like the staff being very pushy on selling us trips, bus tickets etc. I think if they put the... More 

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Brno, Czech Republic
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 23, 2013

We have spent 3 nights there and didn't regret it at all! The location of the hotel is perfect. Just across the bridge is local food market and the cloth market. to the cafe/restaurant area it is not more than 10 minutes walking. Still the place is quite and calm. We had a twin room for around 12$ a night... More 

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Hoi An
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2013

My room had hot water system in ceiling. It gurgled and spluttered so loudly sleep was totally impossible. I moved to son's room in another building and slept on floor. Blanket taken from first room smelled of vomit. No sympathy for inconvenience and no refund. Went into actual kitchen area to recover laundry and was shocked by the VILE facilities.... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 23, 2013

dear fellow travellers: please don't stay here. it rained hard last night. and around 3am the roof started leaking. rain dripped onto our bed, and pretty soon it got so wet i had to flee to my children's room next door and share their bed until morning. went to the reception in the morning and let them know what happened. but... More 

Was this review helpful? Yes 4
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Additional Information about Waterside Resort & Spa

Address: Xuyen Trung, Cam Nam, Hoi An 84, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Waterside Resort & Spa 2.5*
Number of rooms: 16
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Hotel & grounds (16)
Room/suite (16)
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Dining (1)
Family/play areas (3)
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Pool/beach area (1)
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