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All 82 Hoi An hotels

Waterside Resort & Spa

2.5 of 5 Hotel   |   Xuyen Trung, Cam Nam, Hoi An 84, Vietnam
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Waterside Resort & Spa
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Ranked #75 of 82 Hotels in Hoi An
A recent review
3 of 5 stars Reviewed May 27, 2014
tonbaovn Ho Chi Minh City, Vietnam
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44 reviews from our community

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    6
    12
    4
    13
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3
18
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gold coast
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 23, 2014

If I could give this place 0 stars, I would. I booked this place for 5 nights (my whole stay in Hoi An) on Hostelworld, going by the suspiciously great reviews, irrelevant photos and the luxurious name. I was really excited about staying here, as it looked like such a great place. For that reason, I was happy to pay... More

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 5, 2014

Rooms was nice but exterior and lobby areas are worn and unattractive. Breakfast choices very limited. Staff is friendly. There is limited signage so the place is hard to find. Exterior land along river may provide a nice walk but not very accessible. It is resort in name only as there are no activities on site.

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Ho Chi Minh City, Vietnam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2014

Booked the hotel via Agoda and got what I want:quiet, by the river and quite relaxing. It is a pity that the hotel surrounding is not well kept although the location is perfect for a resort:big area, by the river not far away from the town center. Staff is quite helpful and attentive. I would give a half star for... More

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Lodz, Poland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 3, 2014

The place has so much potential - the location is convinient for the Old City and quiet at the same time. It is however so neglected and dirty that it makes you almost feel sorry for the place. We did not like the staff being very pushy on selling us trips, bus tickets etc. I think if they put the... More

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Colombo, Sri Lanka
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 23, 2013

We have spent 3 nights there and didn't regret it at all! The location of the hotel is perfect. Just across the bridge is local food market and the cloth market. to the cafe/restaurant area it is not more than 10 minutes walking. Still the place is quite and calm. We had a twin room for around 12$ a night... More

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Hoi An
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2013

My room had hot water system in ceiling. It gurgled and spluttered so loudly sleep was totally impossible. I moved to son's room in another building and slept on floor. Blanket taken from first room smelled of vomit. No sympathy for inconvenience and no refund. Went into actual kitchen area to recover laundry and was shocked by the VILE facilities.... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2013 via mobile

dear fellow travellers: please don't stay here. it rained hard last night. and around 3am the roof started leaking. rain dripped onto our bed, and pretty soon it got so wet i had to flee to my children's room next door and share their bed until morning. went to the reception in the morning and let them know what happened. but... More

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Oregon Coast, Oregon
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 22, 2013

This is a nicely located hotel, just across the bridge from the old district of Hoi An. We came by bus from Nha Trang (take the train) and arrived early in the morning. The receptionist allowed us to check in to a room so we could shower and change clothes from the overnight bus ride - much appreciated. The rooms... More

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Bangkok, Thailand
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 17, 2013

I was really pleased to get a 50% discount on this hotel through agoda. However, when I arrived I was shocked at how dirty, run down, tired and dilapidated the place was. The bed was merely a foam mattress which was so uncomfortable I hardly slept, the bathroom had dead cockroaches and the room smelt musty and unclean. The worst... More

Was this review helpful? Yes 3
Ho Chi Minh City, Vietnam
Top Contributor
64 reviews 64 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed July 15, 2013 via mobile

We booked this hotel after decent review on Agoda. Upon being dropped off in our taxi we were surprised to even see the place was opened. It looked abandoned and run down. At reception they had not evidence of our reservation. Our room was dirty and very very run down. The air conditioner did not have batteries, phone didn't work,... More

Was this review helpful? Yes 2
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Additional Information about Waterside Resort & Spa

Address: Xuyen Trung, Cam Nam, Hoi An 84, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Waterside Resort & Spa 2.5*
Number of rooms: 16
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