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Thien Trung Hotel

129 Tran Hung Dao Str, Hoi An, Vietnam
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Thien Trung Hotel
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Ranked #95 of 95 Hotels in Hoi An
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190 reviews from our community

Traveler rating
    3
    11
    24
    30
    122
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1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Senior Contributor
32 reviews 32 reviews
32 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Thien Trung hotel for 4 nights in a standard double room with air condition. The room was very nice and clean and had a private bathroom and TV. They also offered wifi but we couldn't get it to work, but they had computers you could use free of charge. The hotel serves breakfast for an additional... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We came to this hotel without looking at any reviews and i must say, we should have checked. The price was nice, 14 USD for a night in a twinroom. our room was also clean and aircondition was also good, but being treated in a very dishonest way ruined the whole stay. In the begginning the manager was very nice... More 

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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 28, 2015

Hotel limit correct for one night, the room is ok, with air conditioning the only thing is they have one window on the corridor so we can heard everybody and everybody can see us, luckily we can close it. And when we arrived for checking the cleaning girl was sleeping in our room

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London, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 24, 2015

Booked a room here as we were arriving at 4am from a long night bus journey. On arrival the guy let us check in straight away, at first he claimed he had only one room left which was a damp depressing twin room on the ground floor- we quickly reminded him our booking stated a double room with balcony, suddenly... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2015

First of all I strongly advise you to NOT book this hotel, EVER! Allow me to explain. Normally I never take the time to write a review but after the way me and my friends were treated I think it is necessary. Upon arrival at the airport we booked a transfer and agreed on a price. They changed that upon... More 

Was this review helpful? Yes 3
Jeju, South Korea
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 24, 2014

This is a reasonably priced hotel conveniently located. The owner and staff are generally pleasant though one of the maids accosted me this morning to rent a bicycle or motorbike this morning literally as soon as I walked out of my room. ☺ They clean the room well every day. I'd recommend it for anyone who'd like a nice place... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 8, 2014 via mobile

The rooms were clean, my shower didn't run towards the drain so everytime I used the toilet I was standing in a cm of water. I was here 3 days they didn't even make up my room, I had to ask for toilet paper and fresh towels at the desk. Service was deplorable, surly And rude, I was reprimanded for... More 

Was this review helpful? Yes 2
Siem Reap Province, Cambodia
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 25, 2014

Generally poor service, tried to give dodgey exchange rate from USD to Dong, not a friendly atmosphere, some staff came across very rude. Room was ok, breakfast was ok and an ok price. Would not recommend this hotel.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 30, 2014

I didn't have a hotel or guesthouse booked and was taken here by my motorbike driver since it was within my budget. This is a very nice hotel for the price. The room was clean, the bed was huge, aircon, tv, hot water, balconies, and a pool! The staff were lovely. After reading the reviews I was worried about the... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 2, 2014

Unclean rooms, cockroach, rats and an unfriendly personal. Even our laundry was dirty after they "washed" it. The only good thing is the pool. Do no not ever stay here. Next to this hotel on the other side you can find the Thahn Van Hotel. Is much better there.

Was this review helpful? Yes 1
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