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Villa Hoa Su Frangipani

#47 of 95 Hotels in Hoi An
Certificate of Excellence
Hamlet No 5, Cam Thanh Ward | Hoian City, Quang Nam Province, Hoi An, Vietnam
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Villa Hoa Su Frangipani
Best prices for: 1 room 1 guest
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Ranked #47 of 95 Hotels in Hoi An
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
patrick703 Melbourne, Australia
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151 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had a fantastic stay here, we booked the deluxe rooms that looked out onto the pond area. It was peaceful and serene. The breakfast was lovely and the staff were very accommodating. Medium distance from the old town, but it can be easily covered with the bikes that are provided. All in all a good stay.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: this place is gorgeous. The photos are not misleading - Villa Hoa Su is a glamour model and she has no bad angles. And she's almost all yours for the length of your stay; there are only a handful of guest rooms. The breakfasts were very nice. The staff is friendly and accommodating. The neutral: it's not close... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We recently returned from a five night stay at this amazing place. We needed to adjust to some small things associated with staying in an emerging third world country like power outage and hot water going on and off, bit overall we loved our stay! Aside from having a piece of oasis all to yourself among the bustling Hoi An... More 

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Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We decided to treat ourselves at this place & all of the websites promise 5 luxury rooms with an outdoor bathtub. On arrival we were put in a dodgy room upstairs from reception & told that we had actually booked the superior room. We checked their website & other websites & confirmed that there is only ONE room that you... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just finished another 8 nights in this amazing place. My extended family and I have stayed in this villa now on four occasions. Each visit as amazing as the last. Not only is the accomodation great but the location is perfect, just a short bike ride to town. Since our last visit, the manager Bon has moved on... More 

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Hobart, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 2, 2015

Stayed here two weeks as a family of four with two kids, 2 and 4 years old. No doubt it is beautiful. We enjoyed the short bike ride to town and loved the pool and ponds. It is a great place for kids. The staff are great and quickly respond to every request. There are some issues. For example, plumbing... More 

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Senior Contributor
33 reviews 33 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed here for 3 nights during the Tet holidays and it was just what we needed after travelling around South East Asian cities and beaches. Very quiet, stunning gardens. Probably the best grounds I've ever seen outside of a botanical garden or park. The swimming pool sits at the same level as the pond which is a great feature. Free... More 

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east kilbride
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stayed here for a week and wish it had been longer. The hotel is situated a 5 minute taxi journey from the town and is a lovely quiet haven in a beautiful town. The staff are friendly and always seem eager to help. They booked us restaurant, taxis, the hire of a scooter and even ordered us takeaway when... More 

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sonhoian, Manager at Villa Hoa Su Frangipani, responded to this review

Hello Lord Chaff, Thank you very much for giving us an opportunity to host you in our quiet Villa. And thank you for taking time to write us a review. We are happy that you have had a great time in our Villa and in Hoi An. For the good service, we alway encourage the guest choose what they would... More 

Top Contributor
54 reviews 54 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed January 10, 2015 via mobile

I, like most of the other low-rating reviewers for this hotel, am feeling torn. This is an absolutely adorable place, picturesque to the tens. The rooms, however offer no privacy, the cleanliness leaves a bit to be desired, and the service is awful. As a few others have mentioned, there was also a discrepancy with our reservation and they tried... More 

Was this review helpful? Yes 2
Montreal
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 31, 2014

Probably the most beautiful accommodation in Hoi An with possibly the worst service in the whole of Vietnam. In a country where service is impeccable it is shocking to experience this. The owner is horrible, the staff nervous. Stingy stingy stingy. They did not honour our prepaid reservation and then were horrible about it and put us in a small... More 

Was this review helpful? Yes 2
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