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Phuong Duong Hotel

16 Ba Trieu Street, Hoi An, Vietnam
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Phuong Duong Hotel
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Ranked #112 of 121 Hoi An B&B and Inns
A recent review
3 of 5 stars Reviewed November 7, 2013
rachelray1991 Paris, France
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33 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
1 review
1 of 5 stars Reviewed February 11, 2015

Staff were extremely uncooperative and blatantly lied to our faces when trying to resolve an issue. Would not recommend at all to anyone, moved to another cheaper hotel down the road with much friendlier and welcoming staff. Also rooms were very average.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2015

DO NOT STAY IN THIS HOTEL! Awful rooms, the staff are the worst I have come across in the whole of SE Asia. We checked out at 11.45am but the receptionist had a different clock timed to after 12 and made us pay 50% of an extra night. From reading these reviews it's something they do a lot, massive con.... More 

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Travelers are raving about these Hoi An hotels

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 7, 2014

I have been in this hotel 3 nights and i have to complain about the staff from the front desk! Very rude! When i did check-out the woman wanted to charge me 50% more because i left 12.15 and every-day made pressure trying to sell the bus ticket for my next destination! The room quality/price good!

Was this review helpful? Yes 2
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 7, 2014

Picked this hotel because it was cheap and recommended by lonely planet, but I regretted it. There were tiny bugs crawling all over my bed and the rest of the room/bathroom. Wifi didn't actually work. Staff kept pushing me to go to businesses/tailors they obviously would have gotten commission from. When I decided to switch to another hotel after one... More 

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Ho Chi Minh City, Vietnam
Top Contributor
138 reviews 138 reviews
32 hotel reviews
229 helpful votes 229 helpful votes
2 of 5 stars Reviewed March 7, 2014

I didn't really enjoy the couple of nights I spent in the Phuong Duong Hotel. Although the rooms look as they're good value-for-money, all different kinds of bugs in the room (crawling over the bed and all over the bathroom) made my stay not quite pleasant. A/C makes a lot of noise as does the traffic throughout the night. One... More 

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Paris, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 7, 2013 via mobile

The room here are moderate, friendly staff, the room we stay in is decent and clean,the thing i love most is that this hotel is a walking distant to downtown hoi an. And very close to the spa i go to.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 27, 2013 via mobile

On arrival this hotel seemed ok. It was clean enought but nothing special. When I tried to use the Internet the wifi didn't work, on going downstairs to question the girl behind the desk her response was for me to open the window! If that didn't work I could sit outside to use it. Opening the window didn't work. So... More 

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Virgin, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2013

We arrived early after a long flight and were still able to access our room which was much appreciated. The staff are friendly and service excellent, There was no bathtub in the bath room but it's no complaint - the toilet and bath area was in good size. Good option for budget travelers.

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Gloucester, United Kingdom
Top Contributor
126 reviews 126 reviews
62 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed July 26, 2013 via mobile

First off- Hoi An isn't the cheapest place to stay in Vietnam. When you arrive at this place- there's a sign on the wall indicating room prices. Ignore this- because they do. We agreed to a room with private bathroom for $16. The room was cleaner and safer than many we had seen a similar price range. Location is a... More 

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Addis Ababa, Ethiopia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 13, 2013 via mobile

I was a bit disappointed by this guest house - while the rooms are adequate and fairly priced, the owners were borderline rude at several points (especially when I didn't get clothes made at their affiliated tailor...) and it's not a very welcoming environment (literally no lounge / deck area, just concrete benches outside the hotel). Wifi did not reach... More 

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