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Grand Excelsior Sharjah

5.0 of 5 King Faisal Street, Sharjah 61191, United Arab Emirates
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Grand Excelsior Sharjah
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Grand Excelsior Sharjah
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150 reviews from our community

Traveler rating
    59
    44
    29
    8
    10
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22
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17
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Excelsior Sharjah
See the most recent reviews
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Impressive ,Great service and experience during Ramadan ,the high quality food and the great room and nice view ,I would recommend this hotel and I'll come back again . The location is very easy to find .

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for your precious time taken to share the experience of your stay with us on the tripadvisor. We cordially appreciate your complimentary feedback about our services, food, room view and Ramadan experience. Your recommendation to others to visit us along with your determination to come again will be with a great impact on all our team... More

1 review
3 of 5 stars Reviewed July 18, 2014

I made booking through booking .com when I knew that this hotel 5 star but when I came in the afternoon I get shocked while I made check in ,, that's because the person who in reception gave me occupied room .. he even didn't put his name in his suit I just found hotel logo only .. really I... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your experience with us on the tripadvisor community. We do apologize for any short of service occurred during your stay with us, and rest assured that your comments has been communicated effectively to all our team. On another note, we do thank you for recognizing our helpful... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed July 17, 2014

stayed here for 3 weeks and what an experience it was, room on the 9th and 11th floor and what a beautiful view ut was, staff are rated more than excellent, rooms very clean, chef saher and his lovely food were un believable, everything was spot on, I would definetley come back there again, roof top pool very nice, best... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear valued Guest, thank you for your kind feedback and wonderful words about your stay with us. We are glad to hear that you have enjoyed your stay with us and will come back again. we will definitely share your positive feedback with the hotel team, especially who you have mentioned by name. Such kind of recognition to our team... More

Abu Dhabi, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

I stayed only for one night but it was amazing. The room was a comfortable one located on the ninth floor with an amazing scene for the lagoon, beautiful mosque and king Faisal street... It is a quite hotel with a nice smiling reception staff...really willing to help you all the time... May be this time was a single day... More

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for sharing your positive feedback about your stay at Grand Excelsior Sharjah. We were delighted with your nice comments about the food, room and reception staff. Your feedback will be shared with all our team members especially those who you have mentioned in your post. I am sure they will be over joyed with such recognition... More

sharja
1 review
5 of 5 stars Reviewed July 10, 2014 via mobile

Really good experience. Definitely will come again next time with the family. ......and enjoy the good service....food...ask. ...reception staff all were good and nice....breakfast and chef are great.............

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Warm greeting from Grand Excelsior Sharjah hotel. We thank you for taking the time to share your experience with us on the tripadvisor community. We were delighted when we know that you have enjoyed your stay with us and you will repeat your visit again to our hotel. It will be our pleasure to welcoming you back again... More

1 review
5 of 5 stars Reviewed July 6, 2014

Its always my pleasure staying at the hotel for the utmost hospitality I do received and my guests. In fact, the staff from reception, manager and waiters are so proactive in work as well getting more of our expectations. My sincere regards to Mr. Saheer, the chief of hotel restaurant, Mr. Mustafa, the Manager and Mr. Shadi, the receptionist. Please... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for the positive review you have posted on tripadvisor. We are delighted to know that we have managed to meet your expectations during your recent stay with us. Our team members you have mentioned in your review were overjoyed when they heard about your nice comments about their service. Looking forward to have the pleasure of... More

Mumbai
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 5, 2014

Really like a 5 star hotel at a reasonable price , with pick up and B&B. Check in was smooth, staff was courteous and helpful, had a late check in which was already informed and had no hassles. Breakfast had a good spread out , location is also good with many restaurants and other basic shops below, also provided a... More

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for the nice review you have shared on tripadvisor regarding your visit to Grand Excelsior Sharjah. We are delighted to find that the service provided by our team members has such positive impact on your stay with us. It is good as well to hear you compliment our staff with such nice words and admired our... More

Jeddah, Saudi Arabia
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2014

if you are looking for a 5 Star Hotel that isnt too heavy on the budget this hotel is perfetct. its located in the center and is near the 2 major malls Mega Mall and Sahara Centre. Dubai is 20 minutes away (if traffic isnt heavy) The staff are friendly - All of them. Rooms are clean and big.

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear welderlex, Thank you for posting your review about your recent stay with us. We appreciate this nice comments about our friendly colleagues, our big size clean room and the hotel strategic location in Sharjah. Our commitment is to pursue both; maximum level of guest satisfaction through applying high service standards, as well as meet their budget through incomparable room... More

الشارقة, الإمارات العربية المتحدة, الشرق الأوسط
1 review
5 of 5 stars Reviewed June 26, 2014 via mobile

Nice hotel with anice helpful staff..........the room and food were good....the view was nice.......i amenities were fantastic.....almjaz park is very close were there are a lot of restaurants........i am expecting to come again in the near future...............

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear moha7070, Thank you for sharing your experience on the tripadvisor. We are glad to know that you have enjoyed your overall stay with us, and our colleagues were able to let you enjoy it. Thank you once again, and looking forward to welcoming you in the near future. Best regards, More

1 review
5 of 5 stars Reviewed June 25, 2014

It was really an amazing experience as every thing was up to my expectation I extremely appreciate the way they welcome the guest regardless the room type The room was very spacious and elegant and clean .

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear fin c, Thank you for the positive review you have posted on the tripadvisor. We are truly happy to hear that we were able to meet your expectations during the stay, and our team was able to make you feel welcoming. Also, your comment about our specious rooms which met your satisfaction. Looking forward to welcoming you again soon... More

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Additional Information about Grand Excelsior Sharjah

Address: King Faisal Street, Sharjah 61191, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn

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