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All 75 Sharjah hotels

Grand Excelsior Sharjah

5.0 of 5 Hotel   |   King Faisal Street, Sharjah 61191, United Arab Emirates
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69%
Ranked #8 of 75 Hotels in Sharjah
A recent review
5 of 5 stars reviewed 2 weeks ago
Sameh T Miami, Florida
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145 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Miami, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This used to be a Holiday Inn until March 2014. I had a standard room on the 6th floor. It was quite spacious and inviting, with a VERY comfortable bed. I also like the fact that the floor is tiled, not carpeted. The restaurant offers an all u can eat BBQ on Fridays. The hotel offers free shuttles to two... More

Was this review helpful? Yes 2
Jeddah, Saudi Arabia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, in center of Sharjah, very good services and efficient cost for family and indivedual, and food services had been improved too. Really, next time I prefer to stay in this hotel even most of my works are in Dubai, because, it is cheaper, better services and very welecome staff.

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for sharing your experience with us on the tripadvisor. We are glad to hear that you have enjoyed your stay at Grand Excelsior Sharjah, and found our services and food are very good. Your determination to visit us again makes us feel more than happy. Looking forward to have the pleasure of welcoming you again soon... More

Kuwait City, Kuwait
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

First, sharjah its my destination, rally nice city, nice hotel ((Grand Excelsior)) nice staff rooms are clean , super service deep thank for mr haytham as its very friendly & helpful for all guest especially for me from i arrive 20/7 until i leave 11/8 . Thank u mr haytham i will come back to the hotel because u are... More

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for the time taken to share your review on the tripadvisor. We are delighted to know that you have enjoyed your stay with us at Grand Excelsior Sharjah. Your valuable comments is extremely important as it assist us in exceeding our guest expectations. Your appreciation to our colleague Haytham was already shared with him and the... More

Sharjah, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Excellent. Value for money but important most cooperative staff ready to help any time. Most outstanding Mr.Haitham Mohamed who personally takes care of each guests makes them feel at home. Nearby shopping,indian resturents adds comfort for staying with GE. Sharjah.

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for sharing your experience at Grand Excelsior Sharjah on the tripadvisor. We really appreciate your positive feedback, same as we value your comments which enable us to exceed our guest expectations. Looking forward to welcoming you back soon to our hotel. Kindest regards, Tarek Salah Front Office manager Grand Excelsior Sharjah More

1 review
4 of 5 stars Reviewed August 6, 2014

Nice hotel. Nice staff. Rooms are clean . Breakfast good and very friendly staff.front manager TARIK is an asset for the hotel. He is very friendly and helpful.It would be a blessing to have a staff like TARIK in my company. There are few things that needs to be improved but overall the place is good. I will come back... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for sharing your constructive feedback in light of your recent stay at Grand Excelsior Sharjah. We do value and learn from our guest comments of how to improve our services in the future. Your wonderful feedback about our friendly staff and good food definitely will motivate all of our team members to maintain, and even improve... More

Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Superb service. Have been staying here for a while; When it was Holiday Inn Sharjah. But some things have changed. Attitude of staff is decidedly better; Right from Check-in to Housekeeping to Restaurants. and Mr. Tarek Salah, Front Office Manager is certainly an asset to the hotel. Keen, polite service, attention to detail & pleasing attitude. Keep it up !... More

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your recent stay with us. It was our pleasure to host you and the family during July, same as we all overjoyed to hear that you have had a great stay with us. Your comments are with a great value, as it brings the best out... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Impressive ,Great service and experience during Ramadan ,the high quality food and the great room and nice view ,I would recommend this hotel and I'll come back again . The location is very easy to find .

Was this review helpful? Yes 1
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for your precious time taken to share the experience of your stay with us on the tripadvisor. We cordially appreciate your complimentary feedback about our services, food, room view and Ramadan experience. Your recommendation to others to visit us along with your determination to come again will be with a great impact on all our team... More

1 review
3 of 5 stars Reviewed July 18, 2014

I made booking through booking .com when I knew that this hotel 5 star but when I came in the afternoon I get shocked while I made check in ,, that's because the person who in reception gave me occupied room .. he even didn't put his name in his suit I just found hotel logo only .. really I... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your experience with us on the tripadvisor community. We do apologize for any short of service occurred during your stay with us, and rest assured that your comments has been communicated effectively to all our team. On another note, we do thank you for recognizing our helpful... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed July 17, 2014

stayed here for 3 weeks and what an experience it was, room on the 9th and 11th floor and what a beautiful view ut was, staff are rated more than excellent, rooms very clean, chef saher and his lovely food were un believable, everything was spot on, I would definetley come back there again, roof top pool very nice, best... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear valued Guest, thank you for your kind feedback and wonderful words about your stay with us. We are glad to hear that you have enjoyed your stay with us and will come back again. we will definitely share your positive feedback with the hotel team, especially who you have mentioned by name. Such kind of recognition to our team... More

Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I stayed only for one night but it was amazing. The room was a comfortable one located on the ninth floor with an amazing scene for the lagoon, beautiful mosque and king Faisal street... It is a quite hotel with a nice smiling reception staff...really willing to help you all the time... May be this time was a single day... More

Was this review helpful? Yes
Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Guest, Thank you for sharing your positive feedback about your stay at Grand Excelsior Sharjah. We were delighted with your nice comments about the food, room and reception staff. Your feedback will be shared with all our team members especially those who you have mentioned in your post. I am sure they will be over joyed with such recognition... More

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Additional Information about Grand Excelsior Sharjah

Address: King Faisal Street, Sharjah 61191, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Excelsior Sharjah 5*
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn

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