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Grand Excelsior Sharjah

Certificate of Excellence
King Faisal Street, Sharjah 61191, United Arab Emirates
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Grand Excelsior Sharjah
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198 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (198)
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Mumbai (Bombay), India
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

I feel they they are betting too much on their location. Its right amidst restaurants all around & 500 meters from the Cornish -a straight walk. Its strange how they got the 5 star rating! a non cooperative staff, extremely slow service, old furniture. BUT great location, from your room you can directly see the Lagoon (Cornish)!

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent central location close to all amenities restaurants and the lagoon. Within walking distance from the famous Mega Mall. Free Wi-Fi is a credit. Spacious rooms. Most importantly friendly co-operative reception staff especially Essam. Rooms contain tea making facilities and very well furnished with quality stuff. Highly recommended. We shall stay in this hotel again and again

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Muscat, Oman
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms were neat and clean, Front desk & Restaurant staff were very friendly and the valet car parking provided was extremely useful.Hotel is in a good location where many types of restaurants (including vegetarian) are around walking distance. Sharjah cornish is nearby for evening walks and relaxation.

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Valued Guest, we do appreciate the time taken to review us on the tripadvisor. We are glad to see that you have enjoyed your overall stay with us where you liked our staff services and hotel location. Looking forward to welcoming you soon as a regular guest to the Grand Excelsior Sharjah. Warm regards, Management team More 

Salem
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 26, 2015

The rooms are comfortable and spacious with a seating area as well as oversize twin beds. Bathroom also spacious, but the tub is narrower in the base than might be desired and a grab bar would be helpful. Breakfast buffet was excellent and quite varied. Buffet lunch and dinners were of mixed quality (salads, fish dishes, and desserts typically quite... More 

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Valued Guest, we do appreciate the time taken to review us on the tripadvisor. Your valuable comments is guiding us to level up our services to exceed our guests expectations. Looking forward to welcoming you again in the near future. Best regards, Management team More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Was expecting a so..so..hotel since our tour package was at offer price,But surprise awaits!!! A pleasant, clean and safe hotel. Room is big with huge sofa and adequate amenities for a traveller. Has everything we need and rooms are clean and efficiently clean everyday. We had all our meals there and I feel the food serve was sufficient and tasty.The... More 

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Latifah A, Thank you for reviewing us on the tripadvisor. We were pleased when we received your valued feedback and knew that we have succeeded in our mission to reach your expectations. On behalf of the entire team at the Grand Excelsior Sharjah I look forward to welcoming you in person in the very near future. Kind regards, Management... More 

1 review
5 of 5 stars Reviewed May 17, 2015 via mobile

Spick and span.... Value for money... Splendid weekly visits for many years now.... Excellent office manager in the person of Mr. Tarek..... He is a very pleasant, friendly and service-oriented manager.... Commendable guy.... Everything seems to be perfect in all my wednesday visits here.... Very recommendable!

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Kulapo888, Thank you for the time you spent to review us on the tripadvisor. We do appreciate your valued feedback that allows us not just to meet our guests expectations, but even exceeding it. We will be delighted to have the chance to welcoming you once again at Grand Excelsior Sharjah. Warmest regards, Management team More 

2 reviews
5 of 5 stars Reviewed May 2, 2015

The hotel surprised us with an upgrade to executive floor. The rooms are clean spacious and the hotel smells fresh and clean Unlike most uae hotels... The hotel pool need renovation and a bigger ladder to go in and out of the pool. But room service is polite and the rooms are connected to the Internet for free

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Mona M, Thank you for the time taken to review the Grand Excelsior Sharjah on the tripadvisor. We are delighted to know that you have enjoyed your overall stay with us, and you liked our specious rooms and hotel cleanliness comparing to other hotels. Your valued comments and continuous patronizing will be as a torch that guides us to... More 

Milan, Italy
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 29, 2015

This hotel is clean and not very far from Dubai. Quite a long drive from Sharjah airport due to havy traffic in pick hours. Hotel room was large and clean. Breakfast was ok, without fresh juice. Reception staff should have a better training for checkout.

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear kouider_13, Thank you for the time taken to review your stay at Grand Excelsior Sharjah. We appreciate your complement about the hotel cleanliness and that our specious rooms. Hence, your comment shall be shared with all the team in order to improve our services even more. Looking forward to welcoming your again soon to Grand Excelsior hotel, Sharjah. Kindest... More 

new york
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 28, 2015

Staff and facilities the best I have seen in years. Forget staying anywhere else. Multilingual staff at your beck and call. No brainer, stay here. Shuttle to beach and huge mall is recommended. Much more accessible to local culture, than downtown Dubai.

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear ztalpnielk, We appreciate taking the time to post your review on the tripadvisor. Your positive feedback about your stay at our hotel has made us feel proud that we have succeeded in our mission to leave up to our guests expectations. Our team members have been educated to hunt our guest satisfaction in terms of all aspects of services... More 

Chennai (Madras), India
2 reviews
4 of 5 stars Reviewed April 17, 2015

Very good hotel / home and very warm treatment. It has a good swimming pool for all ages at the top floor. It has Well equipped GIM. Access to the Hotel is very well conceded. The hotel is organising daily trips to main places in sharjah as well dubai

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Tarek S, Front Office Manager at Grand Excelsior Sharjah, responded to this review

Dear Valuable Guest, Thank you for the precious review posted on the tripadvisor. We are glad to hear that you have enjoyed your overall stay with us, since you have found our rooms specious and clean, same as you liked our well equipped Gym and swimming pool. Looking forward to welcoming you on the next visit to UAE. Kindest regards,... More 

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