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Sharjah Rotana

Al Arouba Street | P.O. Box 5734, Sharjah, United Arab Emirates
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Sharjah Rotana
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156 Reviews from our TripAdvisor Community

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Traveler rating
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    67
    27
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Any
English first
  • All months
    (156)
  • Mar-May only
    (46)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (41)
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Level Contributor
13 reviews
11 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Pros: We enjoyed our stay. The staff were very friendly, courteous and well trained. Room cleanliness was very good and up to standard. Beds were extremely comfortable. Underground parking was spacious and valet parking efficient when needed. I would stay there again if the room rate doesn't increase. Cons: The baby cot I requested was damaged; must be replaced. Recommend... More 

Was this review helpful? Yes
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Thank you for choosing to stay with us at Sharjah Rotana Hotel! We would like to thank you for your positive feedback regarding your stay. I am glad to read that we were able to meet your expectations during your stay, thus, our pricing are competitive for 4-star properties in the city. Moreover, your feedback is... More 

Abu Dhabi, United Arab Emirates
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is so average. The room were nice, but the hotel does this interconnecting rooms where you can can connect 2 rooms by a door. the room next to us was so noisy we could hear them from the door . Breakfast is so nice....... WiFi is not so efficient...

Was this review helpful? Yes
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Thank you for staying at Sharjah Rotana! I have noted your feedback regarding the noise and WIFI connection, I do apologize that we did not meet your expectations in this area. Nonetheless, we will work on to further improve our services and facilities. I hope you have the opportunity of visiting the Sharjah Rotana again in... More 

Kolkata (Calcutta), India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 31, 2015

The first thing that needs to be mentioned was at the last moment I had to defer my dates and the hotel was really accomodating in allowing me to modify my reservation. Thanks. For official work I need to travel to UAE and this is the first time I stayed at a Rotana property and it was really nice, The... More 

Was this review helpful? Yes 1
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Thank you for choosing to stay with us at Sharjah Rotana Hotel! I am thankful for your positive feedback regarding your stay and delighted to read that we were able to meet your expectations during your stay. Rest assured that your positive comments about the breakfast & staff will be communicated accordingly. We look forward on... More 

Greater London, United Kingdom
1 review
3 of 5 stars Reviewed May 27, 2015

Make sure you get the breakfast included. Doesn't always come with your room. Look at your room and check your facilities that work correctly. Wifi is ok Lovely location in city centre. Easy access to Dubai city

Was this review helpful? Yes
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member We would like to thank you for your feedback regarding your stay at Sharjah Rotana! With regards to your comment on the breakfast, we are constantly trying to meet our guests’ expectations in terms of pricing which is in line with other hotels. Moreover, your feedback is important to us and we will certainly work on... More 

Al Ain, United Arab Emirates
Level Contributor
163 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed May 2, 2015

I was offered an upgrade to a deluxe suite. If that is deluxe, I hate to think what classic looks like and I suspect it is exactly the same. I arrived after 5pm. The front desk operative sounded like an automaton as he announced in a monotone: 'Your name is..... You have booked a deluxe suite...' He sounded like he... More 

Was this review helpful? Yes 2
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member We would like to thank you for choosing Sharjah Rotana and for reviewing your recent experience with us. Please accept my sincere apologies that the service at the reception, all day dining, parking, swimming pool as well as Wi-Fi were not up to your expectations. All your comments had been noted and rest assured that the... More 

melbourne
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 1, 2015

We found everyone at this hotel very friendly, helpful and obliging. Concierges were extremely helpful. Housekeeping delivered extra water tea coffee supplies in minutes. Location is close to the Arts Precinct which is why we were there. Breakfast was 'international' and pretty predictable. All in all efficient service. Good value for money.

Was this review helpful? Yes 2
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Greetings from Sharjah Rotana! It is heartening to know that you have valued the efforts of our colleagues. We will certainly share your feedback as their dedication and hard work will not left unnoticed, thank you for your positive comments regarding their service. We look forward to welcoming you again soon at Sharjah Rotana! Sincerely yours,... More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2015

Overall the experience is pleasant. Food is good, service is good , staff is helpfull. The places to visit are nearby and the rates are also quite good as compared to other areas. I will recommend this hotel.

Was this review helpful? Yes 3
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member We would like to thank you for your encouraging response regarding your stay at Sharjah Rotana and I'm pleased to read that we were able to meet your expectations during your stay. We look forward to welcome you back to Sharjah Rotana in the near future! Yours sincerely Mohamed Ali General Manager More 

Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 1, 2015

This hotel was fine. Booked it on hotwire as a four star hotel because of a delayed flight, not realizing it was about 20-25 minutes from Dubai airport. Staff were not particularly welcoming or friendly. Room looked a bit tired and there was a lot of rust on the bathtub. It was mostly clean. The hotel looked fine, but dated.

Was this review helpful? Yes 1
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Thank you for choosing to stay with us at Sharjah Rotana Hotel! Please accept my sincere apologies on shortfall with regards to extending warm welcome to our valued guest such as yourself. We truly appreciate and noted your comments and we will be looking at the plans in the future to enhance and upgrade our facilities... More 

New Delhi, India
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed in the hotel for 4 nights with family. Excellent location and in the midst of city where transport cabs and buses are easily available. Great market across and some good resturants nearby. The property is fantastic with neat and tidy rooms and spacious rooms. Free Wifi in hotel lobby was great. As I am in travel field have... More 

Was this review helpful? Yes 4
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Valued Guest, Thank you very much for staying again at the Sharjah Rotana and for taking the time to fill out our guest questionnaire. We are pleased to know that we made you feel comfortable during those days you stayed with us and I sincerely apologize for the experiences that caused you inconveniences. Thank you for constructive feedback as... More 

Sharjah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel is a gem. The staff are really friendly and helpful. It was much better than we expected and we are already planning a return trip. The rooms are a bit dated but it is super clean and very well located. Nice big bed with lovely cotton duvet covers and unusually for a hotel they give you enough pillows!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Valued Guest, Thank you very much for staying at the Sharjah Rotana and for completing our guest questionnaire. We are happy to know that you had a nice and comfortable stay with us and that the services of our staff met your expectations. We would like to thank you once again for your comments as these go a long... More 

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