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Sharjah Rotana

Al Arouba Street | P.O. Box 5734, Sharjah, United Arab Emirates
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Sharjah Rotana
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Sharjah Rotana
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152 reviews from our community

Traveler rating
    48
    66
    25
    8
    5
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35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Al Ain, United Arab Emirates
Top Contributor
151 reviews 151 reviews
43 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was offered an upgrade to a deluxe suite. If that is deluxe, I hate to think what classic looks like and I suspect it is exactly the same. I arrived after 5pm. The front desk operative sounded like an automaton as he announced in a monotone: 'Your name is..... You have booked a deluxe suite...' He sounded like he... More 

Was this review helpful? Yes 2
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member We would like to thank you for choosing Sharjah Rotana and for reviewing your recent experience with us. Please accept my sincere apologies that the service at the reception, all day dining, parking, swimming pool as well as Wi-Fi were not up to your expectations. All your comments had been noted and rest assured that the... More 

melbourne
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found everyone at this hotel very friendly, helpful and obliging. Concierges were extremely helpful. Housekeeping delivered extra water tea coffee supplies in minutes. Location is close to the Arts Precinct which is why we were there. Breakfast was 'international' and pretty predictable. All in all efficient service. Good value for money.

Was this review helpful? Yes 2
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Greetings from Sharjah Rotana! It is heartening to know that you have valued the efforts of our colleagues. We will certainly share your feedback as their dedication and hard work will not left unnoticed, thank you for your positive comments regarding their service. We look forward to welcoming you again soon at Sharjah Rotana! Sincerely yours,... More 

New Delhi, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall the experience is pleasant. Food is good, service is good , staff is helpfull. The places to visit are nearby and the rates are also quite good as compared to other areas. I will recommend this hotel.

Was this review helpful? Yes 3
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member We would like to thank you for your encouraging response regarding your stay at Sharjah Rotana and I'm pleased to read that we were able to meet your expectations during your stay. We look forward to welcome you back to Sharjah Rotana in the near future! Yours sincerely Mohamed Ali General Manager More 

Senior Contributor
37 reviews 37 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 1, 2015

This hotel was fine. Booked it on hotwire as a four star hotel because of a delayed flight, not realizing it was about 20-25 minutes from Dubai airport. Staff were not particularly welcoming or friendly. Room looked a bit tired and there was a lot of rust on the bathtub. It was mostly clean. The hotel looked fine, but dated.

Was this review helpful? Yes 1
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Trip Advisor Member Thank you for choosing to stay with us at Sharjah Rotana Hotel! Please accept my sincere apologies on shortfall with regards to extending warm welcome to our valued guest such as yourself. We truly appreciate and noted your comments and we will be looking at the plans in the future to enhance and upgrade our facilities... More 

New Delhi, India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed in the hotel for 4 nights with family. Excellent location and in the midst of city where transport cabs and buses are easily available. Great market across and some good resturants nearby. The property is fantastic with neat and tidy rooms and spacious rooms. Free Wifi in hotel lobby was great. As I am in travel field have... More 

Was this review helpful? Yes 3
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Valued Guest, Thank you very much for staying again at the Sharjah Rotana and for taking the time to fill out our guest questionnaire. We are pleased to know that we made you feel comfortable during those days you stayed with us and I sincerely apologize for the experiences that caused you inconveniences. Thank you for constructive feedback as... More 

Sharjah
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel is a gem. The staff are really friendly and helpful. It was much better than we expected and we are already planning a return trip. The rooms are a bit dated but it is super clean and very well located. Nice big bed with lovely cotton duvet covers and unusually for a hotel they give you enough pillows!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Valued Guest, Thank you very much for staying at the Sharjah Rotana and for completing our guest questionnaire. We are happy to know that you had a nice and comfortable stay with us and that the services of our staff met your expectations. We would like to thank you once again for your comments as these go a long... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 17, 2015

Sorry to have have such a disagreeable stay here but non-smokers should be cautious about booking rooms, and all should beware similar issues to other reviews about hotel staff blaming booking sites and customers for issues. Attempted to check in to two rooms at 11pm at night. Non-smoking rooms specified on booking to be told that there was only one... More 

Was this review helpful? Yes 2
SharjahRotanaHotel, General Manager at Sharjah Rotana, responded to this review

Dear Valued Guest First and foremost, let me express my sincerest apologies for the failure of our service standards and the series of mishaps that have taken place during your visit to our hotel. What you have encountered is indeed unacceptable and does not represent the type of service that we aim to provide our valued guests such as yourself.... More 

Gurgaon, India
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2015

This hotel is in the middle of Sharjah, on Rolla Street, convenient for those looking to do a bit of shopping. The hotel is comfortable and clean, with good service and usually breakfast is included in the room rate. There is free wifi in the room and on this trip I noticed that the router is in the room, which... More 

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New Delhi, India
1 review
4 of 5 stars Reviewed March 11, 2015

Nice Hotel .It is near city center and is very clean. The staff is also very helpful and the food is also very good. The service is also prompt.I needed a late checkout due to my flight in the evening and they did not had any issue with it for cheking out late by couple of hours.

Was this review helpful? Yes
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here in 2013 with my family. Located very close to the airport & market this is an ideal hotel for business or leisure travelers. Rooms are well equipped with all the modern amenities. Room service is prompt. For Indians - you get good food options for In room dining as well as at the restaurant.

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Amenities