faultless service, great surroundings, food was perfect however the bathroom was slippery and extremly hazadous more

I booked this holiday through Virgin Holidays and the price was amazing for myself and daughter, so I was prepared that this might not be a fabulous place. However, I could not fault the actual resort. As it completely faces the beach/sea you are oblivious to the not very attractive backdrop of Ras al Khaimah which is predominantly an industrial... more

What an utter, utter disappointment. The location, the facilities and the layout are absolutely stunning. Everything you could ever dream for and then some, totally let down by truly awful service on every level from the sublime to the truly ridiculous. How could they get it this wrong? We would really love to be able to relax here, but after... more

We have just returned from a superbly relaxing week. The hotel has wonderful facilities, and although full for some of the stay there was still plenty of choice for sun beds at either the two private beaches or five pools. Staff were excellent, very friendly and helpful. Rooms, as one would expect with a new hotel, were clean, spacious and... more

Really disappointed with this hotel. Room was nice and clean apart from drains smelt evertyime you used either the sink, shower or toilet. No bath robes provided or available. Hotel not 100% finished which we expected but there were a lot of crumbling walls/chipped paint in finished part of hotel, and broken floor tiles. The spa wasn't working when we... more

Had a very relaxing stay for 7 nights. We arrived at 3am (it only took 1 hour to get to hotel) check is was quick. As the hotel has only just opened the room was very nice as I expected, very clean and plenty of space and very well furnished. We stayed AI which with a child is good value... more

My husband and I have just returned from a week's stay at the Hilton Resort & Spa. We were looking for rest and relaxation and were not disappointed. This hotel is spread over quite a large area. As well as the main hotel, there are many villas which sweep right round a glorious bay. We found the walk from one... more

The hotel is lovley, the staff are so lovley,location wise i'm not happy about..it's an 1hr 30mins approx by road from Dubai...if you've got little one's it can get a bit difficult....the Maarid restaurant staff have to the best, the best service you'll get. However nothing to do in the evening, there's only 1 big mall called Manar Mall, if... more

Stayed here for 6 nights between the 24th and 30th October 2009 with my wife and our 7 year old daughter. Holiday booked through Virgin Holidays who were great. Word of warning use the online check in facilty before you fly - our outbound flight was full and Virgin Atlantic were bumping Virgin Holiday guests off the flight if they... more