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Mangrove Hotel by Bin Majid Hotels & Resort

Near Corniche Hall - Al Khor Road, Ras Al Khaimah 2035, United Arab Emirates
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1 room 1 guest
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Mangrove Hotel by Bin Majid Hotels & Resort
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136 Reviews from our TripAdvisor Community

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Traveler rating
    37
    53
    26
    10
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (34)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (45)
All months
1 review
2 of 5 stars Reviewed yesterday NEW

Rooms are too shabby for a four star hotel. Cleaning is not done carefully. Employees are demotivated. I have been asked four times if I have a job. Management is changing constantly and no one seems to be really responsible to run this hotel properly.

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Valentine's M, Thank you very much for taking the time to review our property, I would like to apologize for the expense you have faced at Mangrove Hotel and I will personally look into all your concerns, always appreciate comments from our guests so we can provide better serve. Thank you and we hope to have the opportunity to... More 

1 review
3 of 5 stars Reviewed 1 week ago

Very slow service. Avrage room but good view. I stayed in my first wedding aniversery although I requested very special consideration but very avrage. Better options is there in RAK. Views are very nice.......................................

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Mr. Salah, Thank you for taking the time to share your experience of your stay. allow me to apologize for the fact that we did not reach your expectation on your first wedding anniversary and the service provided, we hope to have the opportunity to welcome you back again at Mangrove Hotel Ras Al Khaimah. Once again thank you... More 

Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

I am staying in this hotel Mangrove in Ras Al Khaimah opposite to this Mangrove lake the room provided was excellent having wonderful view and also you wouldnt believe the price for a night its very pocket friendly i would recommend to anyone who visits this city try to stay in this Hotel.

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Mr. Syed, Thank you for sharing your experience with readers with regards to your stay at Mangrove Hotel Ras Al Khaimah. We read you particularly appreciated many aspects of our hotel Once again thank you for staying with us, we are looking forward to welcome you back at Mangrove Hotel More 

Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

I've stayed in this hotel twice. The experince is almost the same. Advantages : In the middle of Ras Al Khaima + View of the creek + Large rooms Disadvantages : furnitures + Smell They have different decoration for the presedintal suites and all of them have a jacuzzi

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Mr. Al Hashmi, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. First of all I would like to apologize for the disadvantage points you have mentioned, It is always a disappointment for us when our guest expectation could not be met as it is our aim to provide an... More 

Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 30, 2015

I stayed two nights in the hotel, it was a very bad experience. Conditioner was disturbing and very old furniture. the sofa dirty, dirty bathroom floor, hygiene in general is very bad. The level of the food in the hotel is low. One the workers who deliver the food to the rooms try to steal my money when he did... More 

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Mr. Talal, Thank you for taking the time to share your experience of your recent stay First of all, allow me to apologize for the fact that we fell below your expectation. Your constructive feedback has been noted and shared with our colleagues concerned to ensure we continue with our commitment to provide only the best services to our... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 8, 2015

We booked a weekend stay here after purchasing a voucher online. The place does not show in GPS so its easier to ask someone around in RAK for Safeer market near the corniche and Mangrove hotel is close to that. It is located on the main road, no lush garden or lawn. But interiors are done well and the rooms... More 

Was this review helpful? Yes
KarimSalib, Resident Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Ms. Chithra I would like to thank you for choosing Mangrove Hotel for your holiday; we appreciate your feedback of your experience, it was a pleasure to note that you were pleased with our “clean and spacious” room, the quality of food serviced by our team, currently Mangrove Hotel Location shows in the GPS. Your comments will surely be... More 

1 review
3 of 5 stars Reviewed April 5, 2015

Nice rooms, resturant but very very very small pole but they offered to use the pole and beach of the beach hotel owned by them too but I won't go there again because I'll go to the beach :):):):):):):):)

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guests, Thank you for your time sharing your experienced during your recent stay at Mangrove Hotel by Bin Majid Hotels & Resorts. While reading your review, we became more motivated to provide better service to all our guests in the future. Unfortunately, we cannot do anything about the swimming pool size as it was fixed. We certainly look forward... More 

Абу-Даби, ОАЭ
2 reviews
2 of 5 stars Reviewed March 22, 2015

Came for a late lunch. entered cafe, asked for a menu and sat outside. After 10 minutes sitting nobody came to take my order. I went inside and place an order there. it was not very easy though cause employees didn't show too much of a menu knowledge. they seemed very confused while i was ordering from the menu like... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. First of all we like to apologize for the inconsistent service you experienced as briefly described in your review. It is always a disappointment for us when our guest expectation could not be met as it is our aim... More 

Riga, Latvia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 3, 2015

Main benefit of Mangrove Hotel is location. First of all you have a place where to walk just in front of the hotel. Picturesque jogging trail is perfect for walking Rooms are spacious and nice. Furniture and bathtube is a bit up to date. Everyday room service. Good choice for breakfast, hot food and also fruits. On the left side... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Valued Guest, Thank you for posting your review on TripAdvisor following your recent stay at Mangrove Hotel by Bin Majid Hotels & Resorts. We truly appreciate you taking the time to write such a review with great comments. It gives us a great pleasure to know that you enjoyed our facilities and the service provided by our team. We... More 

North Richland Hills, Texas
1 review
2 of 5 stars Reviewed February 21, 2015

Because there is a shortage of Hotels and the prices are very high compared to what a hotel of this magnitude should cost. the positive reviews seem to be written by locals. Breakfast is filled with several options, mostly middle eastern if that is your preference. The internet service is by far the worst I have ever seen. Unable to... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. First of all, we like to apologize for the inconsistent service you experienced as briefly described in your review. It is always a disappointment for us when our guest expectation could not be met as it is our aim... More 

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