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Mangrove Hotel

Near Corniche Hall - Al Khor Road, Ras Al Khaimah 2035, United Arab Emirates
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Mangrove Hotel
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Ranked #13 of 26 Hotels in Ras Al Khaimah
A recent review
4 of 5 stars reviewed 3 weeks ago
Ni4ka Riga, Latvia
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123 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Абу-Даби, ОАЭ
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Came for a late lunch. entered cafe, asked for a menu and sat outside. After 10 minutes sitting nobody came to take my order. I went inside and place an order there. it was not very easy though cause employees didn't show too much of a menu knowledge. they seemed very confused while i was ordering from the menu like... More 

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Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. First of all we like to apologize for the inconsistent service you experienced as briefly described in your review. It is always a disappointment for us when our guest expectation could not be met as it is our aim... More 

Riga, Latvia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Main benefit of Mangrove Hotel is location. First of all you have a place where to walk just in front of the hotel. Picturesque jogging trail is perfect for walking Rooms are spacious and nice. Furniture and bathtube is a bit up to date. Everyday room service. Good choice for breakfast, hot food and also fruits. On the left side... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review on TripAdvisor following your recent stay at Mangrove Hotel by Bin Majid Hotels & Resorts. We truly appreciate you taking the time to write such a review with great comments. It gives us a great pleasure to know that you enjoyed our facilities and the service provided by our team. We... More 

North Richland Hills, Texas
1 review
2 of 5 stars Reviewed February 21, 2015

Because there is a shortage of Hotels and the prices are very high compared to what a hotel of this magnitude should cost. the positive reviews seem to be written by locals. Breakfast is filled with several options, mostly middle eastern if that is your preference. The internet service is by far the worst I have ever seen. Unable to... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. First of all, we like to apologize for the inconsistent service you experienced as briefly described in your review. It is always a disappointment for us when our guest expectation could not be met as it is our aim... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 17, 2015

This was the second time I have stayed in the Mangrove Hotel by Bin Majid and there are a few important things to know about this hotel. Firstly, if you are running the RAK Half marathon it is now inside the course route so if you want to drive to the start line park opposite the hotel not in its... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent experienced during your stay at Mangrove Hotel by Bin Majid Hotels & Resorts. We are very thankful for being our return clients despite of few inconvenience that you had experienced during your stay with us. We are keep on improving our product and services to meet all our clients expectation and... More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

GPS coordinates were wrong, we ended up in a different part of the city. We drove round and round RAK for one and a half ours, the staff were not able to give directions to people new in RAK, people who don't know the landmarks. There is no sign on the building to inform that is a hotel, only the... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent experienced during your stay at Mangrove by Bin Majid Hotels & Resorts. It was a huge disappointment when we came to know your experienced during your stay. We investigated the issue and spoken to the concern head of department of Food & Beverage and Kitchen and the same has been discussed... More 

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 16, 2015

We recently stayed in the Mangrove Hotel due to the Ras al Khaimah half marathon which I was participating in. Staff at the hotel are absolutely lovely and go out of their way to make sure you're happy. Rooms were a little plain but clean, pleasant and it was very kind of the check in staff to upgrade us to... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for your time sharing your recent experienced during your stay at Mangrove Hotel by Bin Majid Hotels & Resort. First, we apologized for the inconsistency of service that you had received during your stay. The issue has been escalated already to the Food & Beverage Manager and Front Office and we are working out to... More 

Top Contributor
63 reviews 63 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2015

I visited this hotel at the weekend for relaxing and calmness. I got a very nice clean room,lcd with the main channels,a kettle with coffee and tea,breakfast was great and better than 5 stars hotels,staff was really friendly and cooperative,the view from my room was amazing. Really I am going to re visit this hotel time to time.

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor following your recent stay at Mangrove Hotel by Bin Majid Hotels & Resorts. We truly appreciate you taking the time to write such a review with great comments. It gives us a great pleasure to know that you enjoyed our facilities and the service provided by our team.... More 

Aqaba, Jordan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

This is a perfect place to forget all about the daily hustle and bustle. The overall service and the checking in experience were beyond expectations. The breakfast included may options and was of very high quality. Overall we found this hotel fabulous. The staff was very helpful and made a big effort to make your stay even more comefortable and... More 

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor following your recent stay at Mangrove Hotel by Bin Majid Hotels & Resorts. We truly appreciate you taking the time to write such a review with great comments. It gives us a great pleasure to know that you enjoyed our facilities and the service provided by our team... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 16, 2015

Have been their for one night,, good and large suit rooms but stinky and smoky smell in non smoking room, value for money and good breakfast ., view of mangrove is recommended, other view is not recommended at all, no balconies with the room.,

Was this review helpful? Yes
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. Your points of improvement are highly appreciated and will be discussed with the concerned head of department to better serve our valuable guests in the future. We look forward to welcoming you back in Mangrove Hotel by Bin Majid... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2015

loved it, everything was so good about this hotel and staff were very friendl. however they did forget a couple of times to add towels to our room! breakfast was amazing- would defo recommend this hotel for a relaxing holiday. shops and bakeries all around, very convenient.

Was this review helpful? Yes 2
Bryan410, Manager at Mangrove Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. We are delighted to read that you had a pleasant stay and enjoyed all our hotel has to offer. Your points of improvement are highly appreciated and will be discussed with the concerned head of department to better serve... More 

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