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Acacia Hotel by Bin Majid Hotels & Resort

Al Jazeera Road Al Hamra, Ras Al Khaimah 35757, United Arab Emirates
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1 room 1 guest
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Acacia Hotel by Bin Majid Hotels & Resort
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270 Reviews from our TripAdvisor Community

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Traveler rating
    99
    66
    54
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    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (80)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (63)
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1 review
1 of 5 stars Reviewed 1 week ago NEW

far from the city , no free wifi , no children pool minimum depth is 1,20 cm . gym close at 10 . no activities to do. located in industrial area , road full of big trucks . room service didnt clean the glasses even !!!!

Was this review helpful? Yes
Nader S, Manager at Acacia Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We acknowledge our shortfall in meeting your expectations. Please rest assured that corrective measures have already been taken... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

I stayed in the hotel for two nights it was terrible experience Starting from the location it's in the industrial area you will have factories view from the small window , I was not able to charge my phone as there is no any single Extra power point , the wifi is chargeable , the swimming pool is only for... More 

Was this review helpful? Yes
Nader S, Manager at Acacia Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. Such reviews are of great help to us as the allow us to identify matters that need attention and rectify them immediately. I have taken note of all your comments and shared it with our team. Please rest... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

I'm going for check in tomorrow I hope I can enjoy with my family ,until now only I called the reservation for confirming my reservation and they confirmed back to me with in 2 hour by email only I feel they have ignored my preference for a non smoking room, let's see how it will be upon check in time... More 

Was this review helpful? Yes
Nader S, Manager at Acacia Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. We have made note of your comments and are pleased to know that your stay was a pleasant one. We will definitely look into the aspects highlighted i.e. Non Smoking Preferences. We thank you once again for your... More 

Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago

The property is on the highway and opposite to the hotel is cement factory and labor camps.Being on highway all through the night traffic noices are heard. Since I was on weekend and factory was close,I can not say what will be the case on the working day during the day time, May be there is noise of the factory.... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a fabulous relaxing week at the wonderful Acacia hotel the property offers many delightful food and beverage their club was nice: gyms was nice defenitly i will come back acaccia hotel and iiwill recommeded this hotel to my friend Thanks you for the great family break away and many unique and personal exprience that simply made this... More 

Was this review helpful? Yes 2
Sharjah, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a excellent the room and hotel surrounding I enjoy a lot.Id like to thank the receptionist for giving me both junior suites on the same floor(highest for the best view) and pool view on request and I got it as per my request

Was this review helpful? Yes 2
Nader S, Manager at Acacia Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guest It was such a pleasure to read your review on Trip Advisor. I thank you for taking the time to share the experience of your stay with us. I have shared your comments with the team and they are all extremely happy to know that the efforts to make your stay memorable and comfortable were successful. Both ........ More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 21, 2015

Id like to thank the receptionist for giving me both junior suites on the same floor(highest for the best view) and pool view on request. What a treat! BREAKFAST- lots of bread but very limited main course. Only apple juice available even if you select orange or water from the dispenser. ROOM- Adequately sized for three adults. Always suggest taking... More 

Was this review helpful? Yes
Nader S, Manager at Acacia Hotel by Bin Majid Hotels & Resort, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. Such reviews are of great help to us as the allow us to identify matters that need attention and rectify them immediately. I have taken note of all your comments and shared it with our team. I thank you for your kind words and I am... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2015

The restaurant has very limited choices in Breakfast Buffet. The house keeping of the Restaurant is poor, almost in everything you can smell egg. Despite of writing tags for different juice name, only one type was available. Rooms are very congested and not spacious at all. Sofa was dirty and not cozy at all. TV channel list is very limited.... More 

Was this review helpful? Yes 3
Abu Dhabi, United Arab Emirates
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 19, 2015

Good hotel for a night or two or if you are planning to spend the whole day outside. Friendly staff and good service. Wouldn't recommend using the swimming pool as people use it fully clothed. You get beach access to the beach resort which is quite nice. There's also a pool bar at the beach resort which serves all kinds... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

The hotel was nice and clean, friendly staff. We got a good deal on Cobone with Waterpark tickets. If the hotel could provide a swimming pool for the kids, it would be great and little improvements to the kids play area. We had a comfortable overnight stay with the family.

Was this review helpful? Yes 2
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