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All 24 Ras Al Khaimah hotels

Acacia Hotel

4.0 of 5 Hotel   |   Ras Al Khaimah, United Arab Emirates
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Acacia Hotel
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Ranked #15 of 24 hotels in Ras Al Khaimah
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Janeette B Sidney, Montana
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183 people have reviewed this hotel

Traveler rating
    73
    44
    31
    17
    18
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46
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Sidney, Montana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Moving to ras al khaimah inside the free zone area to finish some works their made my choise is to stay next to my company. I went to Acacia with low expectations however starting from the entrance i felt that i will enjoy this business trip. The Wifi internet service was nice to accomdate my emails as fast as i... More

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Athens, Greece
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good room of average size, very clean. Bathroom, nice with shower (no bathtub - I don't use one anyway). Good variety on TV. Staff VERY helpful and polite The restaurant: very nice variety for breakfast and dinner. Better than most other 4 star hotels. And the surprise as others have mentioned: deserts for dinner: excellent. The only drawback is... More

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Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Guest, It was such a pleasure to read your review on Trip Advisor. I thank you for taking the time to share the experience of your stay with us. I have shared your comments with the team and they are all very happy to know that the efforts to make your stay memorable and comfortable were successful. Once again,... More

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was okay, room service was good. The woman that checked me in was abrupt and almost rude without a hint of a smile. Breakfast was confusing and noisy and a messy affair. The only reason I would stay here again is because there is apparently no other hotel in that vicinity. I had to pay for use of the... More

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Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. Please accept my apology for the inconvenience you experienced with the Reception staff and the breakfast. Please rest assured that corrective measures have already been taken to avoid similar inconvenience in the future. I have also taken note of your comment regarding the internet and our... More

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel & humble staff, i was visiting RAK For the first time, i lost the way at the beginning then when i reached i stayed with My in lows 2 wonderful days, clean room wide pool and the buffet dinner is quite full of choices , see you soon Acacia

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Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. I thank you for your kind words and I am delighted to know that you have enjoyed your stay with us. I am also very happy to learn that you will be coming back to stay with us again. I look forward to welcoming you back.... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Stay with good Spa & gym facilities. The pool though could not take the Weekend load. Food was Average. rooms were clean and Good. Beach at the resort was very bad. Lot of weeds. You can just walk thro and not take bath. Overall the stay was good except for few if's & buts.

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Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Chandra, Thank you for taking the time to write your review on TripAdvisor. Such reviews are of great help to us as the allow us to identify matters that need attention and rectify them immediately. I have taken note of all your comments and shared it with our team. I am delighted to know that you have enjoyed our... More

Basingstoke, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there in January 2014, it's now April 2014 and I am still trying to get them to refund the money they owe me to my CC, I have made numerous phone calls and no luck , their email address on their website does not appear to be valid either. Best to avoid in the future for business trips

Was this review helpful? Yes 1
Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Mr. Hayes, Please allow me this opportunity to apologize for the inconvenience you experienced with the refund. Your comment has been recorded and we have shared them with the managers concerned. Thorough investigations have immediately been conducted with the colleagues concerned. We acknowledge our shortfall in meeting your expectations and the miscommunication on recording your refund. Please rest assured... More

Dubai
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I liked your services, your hotel is excellent, I liked the food,water pool,restaurant,spa,gym and the club, your employees are nice and well behaved,keep going in this strategy and I would like to come back again.

Was this review helpful? Yes 3
Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. I thank you for your kind words and I am delighted to know that you have enjoyed your stay with us. I am also very happy to learn that you will be coming back to stay with us again. I look forward to welcoming you back.... More

Moscow, Idaho
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel service is fine. The key attractive factor is the kitchen. We stayed in Acacia last year accordingly to a recommendation from our friend. And we were so astonished by the splendid food service, that we decided to come back in early 2014. Of course I was a bit worried, because from year to year kitchen and service may... More

Was this review helpful? Yes 1
Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Elena, It was such a pleasure to read your review on Trip Advisor. I thank you for taking the time to share the experience of your stay with us. I have shared your comments with the team and they are all extremely happy to know that the efforts to make your stay memorable and comfortable were successful. Our chef... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I can say it's an affordable weekend destination for UAE residents from different nationalities. Staffs are friendly, facilities are okay for value of money paid. Hotel Manager was very helpful and active in resolving any issues. Being an ISO 9001 Auditor, I see the hotel meets the customer requirements. Spa staffs are good & affordable rate for massage. I wish... More

Was this review helpful? Yes 1
Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Guest Please allow me to sincerely thank you for your kind words. I am so happy to learn that your stay with us was memorable and comfortable. Spa team extend their thanks mentioning them in your review. I am also very happy to learn that you will be coming back to stay with us again. I look forward to... More

Milano Marittima, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I wondered what kind of entertainment i could be able to have once i decided to visit RAK, Once i have entered the club called Acacia club i just got surprised for all what i saw, Nice band and affordable prices there. The room was cosy and fresh and the swimming pool was lovlely. The check in was fast and... More

Was this review helpful? Yes 1
Mahmoud E, General Manager at Acacia Hotel, responded to this review

Dear Richard, Please allow me to sincerely thank you for your kind words. I am so happy to learn that your stay with us was memorable and comfortable. It is great to read that you find our Club enjoyable. Once again, I thank you and look forward to welcoming you back. Best regards, Mahmoud ElNakib General Manager More

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Additional Information about Acacia Hotel

Address: Ras Al Khaimah, United Arab Emirates
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 24 hotels in Ras Al Khaimah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Acacia Hotel 4*
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