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Cove Rotana Resort Ras Al Khaimah

Certificate of Excellence
5.0 of 5
P.O. Box 34429, Ras Al Khaimah, United Arab Emirates
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Cove Rotana Resort Ras Al Khaimah
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Cove Rotana Resort Ras Al Khaimah
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1,015 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Emirate of Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I highly recommend to stay in this hotel. So calm, peaceful and relaxing. Since I'm taking care of the hotel bookings, I used to recommend this place to our staffs, clients, friends and families. I would certainly keep coming back to this fantastic place! Allow me to thanks and commend Ghalib of front desk office for his courteousness and exceeding... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Hubby and I stayed for 2 nights to celebrate our anniversary. When staff found out, they exerted efforts to make our stay truly special - amenities, romantic dinner table set-up, cake, etc. Anil and Froilan at Basilico were great. On top of the innate beauty of the property, it's the personal touch of the staff that makes your stay truly... More 

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coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. We were delighted that you chose to celebrate such a special occasion with us. We truly appreciate your kind words about our colleagues. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

Very bad experience. Staff is incompetent and rude, service is very far from 5 star hotel. The hygene is very bad and the food in the restaurants is disgusting. Totally not worth 2000 dhs a night! Stay away...

Was this review helpful? Yes 1
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. I was disappointed to read you were dissatisfied with your experience during your stay. Your valued comments are noted and will be shared with our team members concerned in order to come up with a permanent solution to those inconveniences We sincerely... More 

Ras Al Khaimah
1 review
5 of 5 stars Reviewed 1 week ago

my wife and I visit cove rotana frequently. We always book two bedroom villa because of the private swimming pool. We used to book during summer time and we never noticed that the water is not temperature controlled. This time in April we noticed that water in the pool is very cold, so we couldn't enjoy it as usual. Check... More 

Review collected in partnership with this hotel

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coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. We are delighted that you enjoyed your stay with us and we were able to meet your expectations throughout your stay. However, please accept our deepest apologies for the inconvenience caused regarding the temperature controlled swimming pool and your check in experience,... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

What's not to like about Ras Al Khaimah? It's a quiet, unpretentious, relaxed spot and an easy drive from Dubai, a perfect place for a few days away with the family. So checking the available options and having heard previous good reports we opted for the Cove Rotana. On arrival through the curious one car in, one car out tunnel... More 

Was this review helpful? Yes 3
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. Providing our guests with the best possible hospitality and service has always been our mission. Your willingness to share your thoughts is appreciated as we are committed to provide our guests with the highest quality services and facilities. We sincerely regret we... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I would start my review by giving a thumbs up for this hotel. Excellent and massive hotel. A huge property and very well maintained. Staying in this hotel is excellent experience as its like a small village and like a destination in itself. I stayed in twin bed villa with private plunge pool. The plus points - Rooms are very... More 

Was this review helpful? Yes 1
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. With pleasure we learnt that in general you enjoyed your stay with us and thank you for your recommendation. Your comments and suggestions are noted and will be shared with our team members concerned. We look forward to the opportunity to welcome... More 

Ras Al Khaimah
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Cove Rotana has a beautiful beach. But besides the prices it is not a 5 star hotel as lacking in service quality (restaurant, beach) and facilities quality (rooms / restrooms beach). But the gym is well equiped and in good shape.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for posting your review of your recent stay at The Cove Rotana Resort. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments we received from our valued guests we will be able to do so. Once again thank you for your feedback and looking forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

As the title mention when I arrive to reception as I'm back home, same hospitality, same people as I know them since my first visit they regonize me they help me as usual Thanks to Mr Ahmed Nouh (Front Desk Manager) for his support and help. I find new facility this time( free Internet in reception,restaurant and near pool, new... More 

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coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for continued loyalty and for sharing you recent experience at The Cove Rotana Resort. We are delighted to read that you felt the same warm welcome, helpfulness and hospitality from our colleagues. Thank you for noticing the added facilities and your special thanks to Ahmed Nouh of Front Office is genuinely appreciated and I ensure... More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We hired a three bedroom villa with plunge pool, it was fantastic, we drove around in a buggy to get to places onsite. We ate lunch at the Basilico, dinner in the beach bar and a buffet breakfast. We thoroughly enjoyed ourselves and couldn't fault anything.

Was this review helpful? Yes
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for choosing The Cove Rotana Resort for your recent stay and for sharing your experience with us. It's delightful to read you had enjoyable stay with us and happy to know that our facilities and services were up to your satisfaction. Your wonderful comments are highly appreciated and will be shared with my team to... More 

Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Quite an impressive drive in with a receptionist that kept us waiting for just under an hour for a room because the system was down apparently. Upon being asked whether we would like a drink while waiting, no water was ever brought to us even upon request and then only to be forgotten at the lobby until they remembered. This... More 

Was this review helpful? Yes 3
coveresort, General Manager at Cove Rotana Resort Ras Al Khaimah, responded to this review

Dear Valued Guest, Thank you for choosing The Cove Rotana Resort for your recent stay and for sharing your experience with us. We hope you are enjoying your stay with us. We deeply apologize for the waiting time during your check in time due to unexpected system error occurred, thank you for understanding. Your constructive feedback was shared with concerned... More 

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