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Al Ain Rotana Hotel

#4 of 12 Hotels in Al Ain
Certificate of Excellence
Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
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Al Ain Rotana Hotel
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Al Ain Rotana Hotel
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442 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

Being an employee of Travel Company (Etihad), I will be travelling all around the world. But this time turn was to choose Al Ain Rotana During my stay I felt it’s a fabulous hotel in a great location. The rooms are wonderful and comfortable in this hotel. Especially I would like to thanks two most professional and kind staff of... More 

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr.Karthik R, Thank you very much for taking the time to review our hotel Al Ain Rotana. We are extremely pleased to know that you enjoyed your stay with us. On the other hand, I would like to thank you for mentioning the names of our colleagues Vikash and Harday Singh who went the extra mile and made your... More 

Al Ain, Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for my brother and his family for a 4 day stay while visiting us in Al ain. They wanted the hotel experience and wow did they get it. The room was amazing and exceeded all expectations, breakfast was delicious and wifi was included. The pool was beautiful and all of the staff especially Mr. Akeem were... More 

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Angela M, We are extremely pleased to know that your brother and his family enjoyed staying with us and liked our Hotel facilities. It is our pleasure to know that we exceeded your expectations. Thank you for mentioning the name of our colleague Akeem who went extra mile to make it memorable experience for you and your family... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent hospitality from the hotel staff, spacious rooms, nice facilities by the pool. The underground parking is handy during summer. In general, prices are above average and charging for Wifi was not expected for 5 star hotel. However, I would definitely repeat it. All in all it was a good expereince

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr.Ammar N, Thank you very much for taking the time to review our hotel. Your comments will be passed on to the team .In regards to your comment on prices and WiFi charges please note that we do offer complimentary WIFI in our Falaj and Premium rooms as well as all the public spaces. Once again, we would like... More 

Milan, Italy
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I wanted to play some golf on the weekend and decided to take a one-day trip to Al Ain, U.A.E. We chose the Rotana in the centre of the city (near where the new Sheikh Khalifa Mosque is being built). We had booked a regular room with a single king-sized bed but were immediately upgraded to a... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Visited for Business meetings Required quiet places Had a memorable time Ticked all boxes Nice atmosphere and superb service for a small city like Al ain If I visit Al-Ain will definitely go back again

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr.Farhan S, We are extremely pleased to know that you enjoyed your stay with us. We very much look forward to welcoming you back in Al Ain Rotana Hotel. Best Regards, Ayman Gharib General Manager More 

Mumbai (Bombay), India
Top Contributor
58 reviews 58 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Al Ain Rotana for 1 night - The service in the hotel stands out and the staff look out for your needs. The rooms are spacious with all amenities provided and the landscapes decent.The Body Lines gym is a must visit - you can then earn a drink by the pool and laze around. It is... More 

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor User ” eros2agape”, We are extremely pleased to know that you enjoyed your stay with us at Al Ain Rotana. Your comments will be passed on to the team and we are very happy that you specially enjoyed Bodylines and Trader Vic’s. We hope to see you again very soon. Best regards, Ayman Gharib General Manager More 

Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a night at the hotel to stay as we were going to the zoo which is close by. I booked 2 rooms - one for my husband and 2 babies under 2 and the other room for 2 other adults coming with us. I requested 2 cots which were not in the room when we checked in but... More 

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor User ”MrsM0nkey”, Thank you very much for getting in touch with us and I would like, first of all, to thank you for bringing this matter to our attention. As we spoke already, please accept our apologies again for the noise inconvenience due to the late wedding function in the hotel. Additionally please allow me to thank you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have visited Al Ain several times but it was my first time to stay at Rotana Hotel. It was nice and spacious. Excellent service,clean room, good and accommodating staff. The food quite ok. If you want to relax you can have body massage which is really good. Also they have a so inviting pool. My attention was caught in... More 

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user “Acenath B”, We are extremely pleased to know that you enjoyed your stay with us. Your comments will be passed on to the team. We very much look forward to welcoming you back at Al Ain Rotana. Best regards, Ayman Gharib General Manger More 

London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed two nights at this hotel during the first week of March 2015. The location of the hotel is perfect set back from the dual carriageway yet not noisy at all. The hotel has good transport links as well as amenities close by. The main high street of Al Ain is a very short distance away from the hotel... More 

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor user “g1_faz”, Thank you very much for taking the time to review our hotel. We are extremely pleased to know that you enjoyed your stay at Al Ain Rotana and that you appreciate our colleagues service, skills, attitude and we will be happy to share your comments with all concerned departments. We hope to see you again very... More 

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited Al Ain Rotana for my husbands birthday. I booked the placed up after consulting with few friends who've lived in Al Ain. I think the perfect time to go is during winter. We had lunch at Traders Vics and dinner at the hotel, we enjoyed soo much in the outdoor jacuzzi as it was chilly outside yet the... More 

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Dilini, Thank you for choosing Al Ain Rotana hotel for your visit in Al Ain and we are happy to know that you enjoyed your stay with us and that we made you "feel at home". We hope to have you staying with us again soon. Best regards, Ayman Gharib General Manager More 

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