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Al Ain Rotana Hotel

#4 of 12 Hotels in Al Ain
Certificate of Excellence
Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
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Best prices for: 1 room 1 guest
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Al Ain Rotana Hotel
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Al Ain Rotana Hotel
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475 reviews from our community

Traveler rating
    250
    138
    52
    18
    17
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133
104
25
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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    (475)
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    (158)
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Emirate of Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We checked in on Friday 22nd may for 2nights, so many communication issues at the checkin counter, which took too long considering we had a reservation via booking.com prior to our arrival,we requested for a pool /mountain facing view..we were there as it was my partners bday. We were shipped off to one end on the Falaj wing (a newer... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "Ginger D", thanks a lot for finding the time to review your sojourn with us and provide us with your constructive feedback. Please allow me to apologize to you for the unwanted circumstances happened to you during your stay with us, especially during such important celebration like your partner's birthday. As soon as I have read your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Al ain rotana - an amazing family gateway , the villas and rooms are great , stayed in a two bedroom villa on the pool side , service is top class. Pool with an good pool bar , nice tennis courts. The best is traders vic inside the hotel compound. Value for money hotel.

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "Nikhil S", thanks for your positive feedback and most of all for your recent sojourn here with us. We are glad to know that you have enjoyed our facilities and services provided to you. Your comments will certainly be appreciated by our colleagues, especially Trader Vic's ones! We are all looking forward to your next stay with... More 

Montijo, Portugal
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good service (despite some problems during booking process) with fast check-in/out, restaurants, food quality, etc. When you get used to the Abu Dhabi/Dubai 5 stars hotels standards it´s difficult to get impressed and this one was not impressive (despite its a very good & safe hotel). The swimming pool was crowded, there was no luxury at all in the rooms,... More 

Was this review helpful? Yes 2
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "vbis13", thanks a lot for sharing with us your feedback and comments about your recent sojourn with us. Your suggestions will be taken in high consideration. Rooms similar to the one you have stayed at will shortly go to full renovation and we already have a plan to establish a Kids Club with all that it is... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Moodz in the AL Ain Rotana is the best place to go dance with your friends in Al Ain. Great music, great staff, chill environment. It also stays open pretty late. I highly recommend a visit if you are in Al Ain. Plus the hotel itself is very nice itself. Oasis in the Oasis.

Was this review helpful? Yes 1
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "worldtravlah", thanks a lot for finding the time to write a positive feedback about our hotel and Moodz Club! Please rest assured that your comment will be shared with our staff, especially the team of Moodz. We are all looking forward to welcoming you once again to Al Ain Rotana Hotel. With kind regards, Luciano Scelza Executive... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

My first time to stay in rotana al ain since im living in dubai.I stayed for a month for work purposes since we have a opening of our new store branch in al ain..I will never forget my wonderful experience in rotana, from the excellent service that they provide from the room service, housekeeping, reception and servers.. Thank you for... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "Khato S", thanks for your positive review and for having chosen Al Ain Rotana as your home for a month! On behalf of the whole team I'd like to express my appreciation for giving us the opportunity to be "at your service". Please rest assured that your praising words for Room Service, Housekeeping, Reception and Restaurants will... More 

Dubai, United Arab Emirates
Top Contributor
70 reviews 70 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very courteous staff right from the check in! The premium rooms were also great, though the toilet didn't have a bath tub and the basin was too small. However, the pool and pool bar was fabulous. Room service was also excellent!

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "Kaushik B", thanks a lot for your review and above all for your recent sojourn here with us. We are always honored to have the opportunity to serve our guests. Receiving feedbacks like yours is the most rewarding appreciation we can have. Please rest assured that your comment will be shared with our team and we are... More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff is really very polite and very helpful. Hotel is very clean and nice. I just stayed one night and we were upgraded to Premium rooms. It was awesome as it also gives you, your own parking space inside the building, which is great if you are travelling from nearby emirates, like Dubai. The pool is really big and... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "ArpitaB10", many thanks for your positive review and above all for your recent sojourn here with us. Full customer satisfaction is our main objective and we are extremely glad that this was achieved with you. Please rest assured that all colleagues who participated to the excellent service provided to you will be acknowledged for their contribution. We... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Super for pool day whilst staying with family. Great restaurant with superb food great hairdresser at hotel Indian food and drinks available xxxxxxxxxxx🍦😁🎀🎈👫xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "jacks1805", many thanks for the positive review and most of all for your recent sojourn here with us. We are all very glad you have enjoyed your stay and service at the restaurants, swimming pools and Hairdresser. Our Culinary team is delighted to know that the Indian Food served to you was appreciated and we are looking... More 

Al Ain
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this property for 4 nights. It was a plesant experience with no hiccups. The breakfast buffet has an excellent spread. There are no changes made from day-to-day. If you're staying for more than 2 or 3 nights, this could get boring and monotonous. The rooms are spacious, clean and neat. There are other restaurants on the property... More 

Review collected in partnership with this hotel

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "535maryamb", thanks a lot for your positive feedback and most of all for having chosen Al Ain Rotana Hotel. We are glad you have enjoyed your sojourn with us and please rest assured that your comments will be shared with our colleagues. On behalf of all team, I am looking forward to welcoming you back to our... More 

Al Ain, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I have ever used The most attractive points are: customer care, best way of treatment, clean rooms, everything is just adorable But the most amazing point is the staff I met here the most respectful people ever Always smiling Ready to serve u anytime Specially zest restaurant and their staff The head Gamal and Pavel,... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Joseph, thanks indeed for your much appreciated visit to our Al Ain Rotana Hotel. We are very glad that you have enjoyed your sojourn and facilities of the hotel, especially our Zest All Day Dining Restaurant. Please rest assured that your praising words for all colleagues mentioned will be shared with them and they will be recognized for... More 

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