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Al Ain Rotana Hotel

5.0 of 5 Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
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Certificate of Excellence 2014
Al Ain Rotana Hotel
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Al Ain Rotana Hotel
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406 reviews from our community

Traveler rating
    215
    116
    45
    14
    16
See reviews for
111
88
19
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (406)
  • Mar-May only
    (110)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (106)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff were good.. The hotel is beautiful from the the outside and the inside... The food is great and there is much variety.. The swimming pool is great - lots of space... Customer quality very good...

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff were the highlight of my stay - starting from the bell boy to the welcome supervisor - especially Ali at the reception! His courtesy was unmatched!! I will definitely come back here whenever I have a trip to Al Ain

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have visited Al Ain for Etihad airways project in the month of Oct'14. It was a three months stay. To stay in hotel is always not so preferable thing for me...specially when you are far away from your country and family. But, it gives me great pleasure to accept that my stay in Rotana was completely different and awesome... More 

Was this review helpful? Yes 4
AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor User "AparnaJ2405", Thanks a lot for your positive review regarding your most recent stay with us! I was very glad to read your enthusiastic and praising words for our colleagues and rest assured that all the people you have mentioned will be rewarded for their high contributions to the service provided to you. Thanks again for giving us... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

There is a guy called Akeem he's GRM...he's soo good in his position he knows how to deal with the guests so I suggest if you need a good help in that hotel ask for Akeem...So much fun also in that hotel and aslo the view is breath taking and the food is mouthwatering for real

Was this review helpful? Yes 1
AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Nassar, thanks a lot for your positive review and for choosing Al Ain Rotana. We have appreciated your comment on Akeem and will make sure that his contribution will be rewarded. On behalf of the team, I am looking forward to welcoming you back to Al Ain Rotana Hotel. Kind regards, Ayman Gharib General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

A very comfortable stay with excellent staff in particular Ali on reception. Food in both Trader Vics and the buffet restaurants was very good.Only down side I found was chargeable Internet,a the room I had 124 the bathroom was very dated and tired looking.

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "Whitney69", thanks a lot for your review based on your recent sojourn here with us. We much appreciated your positive comments regarding our Trader Vic's and Zest Restaurants, and will definitely congratulate Ali for his good service provided to you. Please note that we do offer complimentary WIFI when booking online though our web site www.rotana.com and... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff are very friendly and helpful, especially staff at the front desk are excellent, especially Hany, Paula and Srinivasan and Farook at the pool side, infact my son was about to drown and Farook jumped at the right time, very attentive to the guest needs, over all very relaxing hotel, value for money. Trader vic's food was excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "agcsamuel", on behalf of the team I'd like to thank you for your recent sojourn with us and for your excellent feedback. Please rest assured that all team members you have mentioned will be recognized for their contribution to the service provided to you. I am looking forward to welcome you again to Al Ain Rotana Hotel!... More 

Al Ain
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent almost one week in Al Ain, and had the best possible stay in the Rotana hotel. The staff was very friendly and helpful, the hotel in a great location and it was a superb place to stay in. The hotel was in great condition, everything went so smooth and we felt really as "royal" guests. Rooms we big... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "865kim", thanks a lot for your positive review and for giving us the chance to be at your service during your recent sojourn. One behalf of all the team, I am looking forward to welcoming you back to the oasis of Al Ain! Best regards, Luciano Scelza Executive Assistant Manager More 

Rustington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 3rd time we have stayed at the Al Ain Rotana. The facilities & service are incomparable. A special diet was required at breakfast and the chef came to chat about possibilities and provided alternatives throughout the week's stay. The hotel even provided a "packed" breakfast as we were checking out early. We wouldn't consider staying anywhere else... More 

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member "Rob S S", thanks a lot for your positive feedback and above all for your recent sojourn with us. We appreciated that you enjoyed the service provided by our colleagues and thanks again for giving us the chance to be at your service. We are all looking forward to welcoming you back at Al Ain Rotana Hotel!... More 

Al Ain
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall excellent ratings from me for the services and the hotel facilities The room was so good you have all that you would expect. Location is good availability of taxis ample, Restaurant was fantastic the food at Traders Vic, i go for my lunch and dinner. I wished they serves breakfast too.

Review collected in partnership with this hotel

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member "horay62", thanks a lot for your much appreciated review and above all for your recent sojourn here with us. Your comments were shared with our team especially Trader Vic's colleagues for their contribution to the service provided to you. We are looking forward to welcoming you once again at the Al Ain Rotana Hotel. Kind regards, Luciano... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel for 6 weeks waiting for my residency to be completed. I moved to the UAE to teach. This place was amazing. The staff was very professional and always ready to help with anything. The service was great and I truly felt at home. There was always so much food to choose from for breakfast and... More 

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "Lori W", thanks a lot for your positive feedback about your recent sojourn in our hotel. We are glad that you have given us the opportunity to be at your service and will make sure that your praising words are shared among the team. On behalf of all colleagues of Al Ain Rotana, I am looking forward... More 

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Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Romantic Hotel in Al Ain
#2 Business Hotel in Al Ain
#2 Family Hotel in Al Ain
#3 Luxury Hotel in Al Ain

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