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All 11 Al Ain hotels

Al Ain Rotana Hotel

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Ain, United Arab Emirates
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Al Ain Rotana Hotel
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Ranked #2 of 11 Hotels in Al Ain
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Amr H Abu Dhabi, United Arab Emirates
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360 reviews from our community

Traveler rating
    190
    107
    37
    12
    14
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92
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Best Hotel, Best Food & Best Staff. The Pool was very Clean and the life guards was helpful. Zest restaurant is one of the best restaurants in Al Ain there food was very tasty and all the staff was very kind.

Review collected in partnership with this hotel

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "Amr H", Thank you very much for your recent stay with us and for sharing your valued feedback. It is a pleasure to read that you enjoyed our pool and restaurants, and that your overall experience was pleasant. Your feedback about the staff will be shared with the entire team and it is highly appreciated. We look... More

Bath
Top Contributor
69 reviews 69 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over the Eid Al Adha weekend and as a consequence it was very busy. fortunately I had booked with Expedia and it turns out that this is one of their Elite hotels so we qualified for a free room upgrade. This got us a beautiful room in the Falaj wing where it was noticeably quieter. The room... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "NeilRBBath", Thank you for taking the time to share your experience with us. We do sincerely apologize for the inconvenience in the check-in/check-out. Your feedback on areas of improvement is appreciated and will be passed on to the team to ensure a more efficient management in that step. We look forward to your return in the near... More

Abu Dhabi
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellence is not enough of a word to describe this beautiful hotel. The staff, led by excellent management make you feel at home and valued. Each and every one no matter position greet you as a friend returning home. The hotel is clean and well presented and offers a wide variety of amenities, gym, spa, pools and restaurants. Al Ain... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr John, Thank you very much for taking the time to post your wonderful review, we are very pleased to read that you enjoyed your sojourn at Al Ain Rotana, your home in the oasis. We would be very glad to welcome you back very soon. Best regards, Ayman Gharib General Manager More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here last weekend for his birthday. We hadn't mentioned this at all,however the receptionist who checked us in noticed his date of birth and promptly upgraded us. This was one of many examples of really well trained staff giving excellent service, and going out of their way to ensue we had a great weekend. We... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Carol, Thank you very much for taking the time to share your valuable comments regarding your sojourn with us. It is always encouraging to receive positive feedback from our valued guests as this goes a long way in motivating our team in providing highest quality of service and facilities to all our clients. I have shared your heartwarming... More

Al Ain
1 review
4 of 5 stars Reviewed 2 weeks ago

Very satisfied with the stay at the hotel. Highly recommend for a stay. Perfect location, friendly staff, great food - Trader Vics & a Lebanese restaurant (with sheesha) forms a part of the hotel. Overall good experience!

Review collected in partnership with this hotel

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Robin, Thank you very much for your positive review about your recent sojourn in our hotel, Al Ain Rotana. It is a great reward to read that you’ve enjoyed your stay with us and appreciated the location, our restaurants and our staff. We hope to see you again very soon! Best regards, Ayman Gharib General Manager More

Nuremberg, Germany
Top Contributor
68 reviews 68 reviews
61 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I only stayed for one night on a business trip (medical retrieval). Very large beds, clean rooms, very helpful staff. very good breakfast buffet. Location a bit outside town center. 20min to the airport.

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user "usuallyscubadoc", Thank you very much for your positive review about our hotel, Al Ain Rotana. We are glad to know that you have enjoyed our rooms, service and breakfast during your sojourn with us. We very much look forward to welcoming you back at Al Ain Rotana! Best regards, Ayman Gharib General Manager More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I travel to Al Ain frequently on business and often stay to minimize the amount of travel and the location of rotana hotel is ideal for me. After a full day it's so relaxing to get to the hotel and unwind either in the gym or by the pool.

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Mohammed, Thank you for taking the time to review our hotel. We are very happy that we can be at your service to help you unwind at Al Ain Rotana. We very much look forward to welcoming you back. Best regards, Ayman Gharib General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Al Ain Rotana Hotel more than once, I swear to God this is the best hotel in the city of Al Ain, where the best restaurants and the best features, and it will feel safe and secure and the best nightclub in the area, and the best service to residents, and the Trader Vic's, and I... More

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AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user “memo_mutere”, Thank you for your being a regular customer of Al Ain Rotana and thank you for your kind words. We will be happy to share your comments with the entire team and especially to Akeem and Hassan. We very much look forward to welcoming you back soon. Best regards, Ayman Gharib General Manager More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at Al Ain Rotana last weekend... And to be honest, the level of service at this hotel was one of the best I have exer experienced in my life. I have been to over 14 countries around the world... And this hotel is one of the top when it comes to quality of service and customer care as... More

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor user “Burair86”, Thank you for your kind words. We are extremely pleased to know that you enjoyed your stay with us. Rest assured that your comments will be passed on to the team especially to Akeem. We very much look forward to welcoming you back soon. Best regards, Ayman Gharib General Manager More

Al Ain
1 review
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is ideal in the centre of town. We staying one night and were impressed with the friendliness and competency of the staff, quality of the facilities [gym and pool] and food. .

Review collected in partnership with this hotel

Was this review helpful? Yes
AlAinR0tana, Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Andrew, Thank you for your kind words. We will be happy to share your comments with the entire team. We hope to have you staying with us again soon for an entire weekend or even longer period of time to have the necessary time to fully recharge in Al Ain the garden city of the UAE. Best regards,... More

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Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Rd, Al Ain, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi

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