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All 11 Al Ain hotels

Al Ain Rotana Hotel

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Ain, United Arab Emirates
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82%
Ranked #2 of 11 hotels in Al Ain
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Steve1249 Liverpool, United Kingdom
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316 people have reviewed this hotel

Traveler rating
    160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A second stay this year at the Rotana, this time during the Holy Month of Ramadan. The hotel was very busy especially the restaurant during the evening at the end of the fast. Once again the staff worked incredibly hard in sometimes difficult circumstances. The pool at this hotel is delightful well maintained and kept very safe by Sri and... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Steve1249, Thank you very much for taking the time to review our hotel and for rating us as 5 star on Tripadvisor. We are pleased that you choose Al Ain Rotana for the second time when visiting Al Ain, and we appreciate your great comments about our colleagues. We always do our best to please our guests’ stay and... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Me. 30 and my son, 5 are on a 2 week break at Al Ain. We took swimming lessons here from Mr. Sonny, the swimming coach at Al Ain Rotana. We are learning to swim for the first time. I have mastered the freestyle stroke in just 6 sessions. My son enjoys swimming and playing in the water. Mr. Sonny... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mrs. Sheerin, I would like to thank you regarding your nice feedback about Al Ain Rotana and our facilities. Please note that your kind words will be shared among our colleagues as i am certain that Sonny and Srinivasan will be pleased to hear your positive feedback about their performance. We hope to welcome you again at Al Ain... More

Brussels, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago

It's our 2nd stay in two years. We spent almost a month here and we are very happy with our stay. Very friendly staff and efficient. We particularly love the atmosphere of the hotel. It's relaxing. Especially the new extension was a charm. It's away from the main part of the hotel and it gives total tranquillity. And the rooms... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mrs. Kim, Thank you for your positive feedback about our property. We are very pleased to know that you enjoyed your stay al Al Ain Rotana and we can't wait to welcome you again once again soon at Al Ain Rotana your home in the oasis. Ayman Gharib General Manager More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent rooms especially the premium ones . Best part of experience is the pool area , the manager Ahmed is very welcoming, staff friendly. Location excellent in the centre, dont miss the oasis,the jebel hafeet mountain. Very good food, must try the arabic restaurant - endless good food and a show.

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Elena, I would like to thank you for your kind words about Al Ain Rotana. Please note that your feedback will be shared among the team as I am sure Ahmed and his team will appreciate your comments. We hope to welcome you once again soon at Al Ain Rotana. Ayman Gharib General Manager More

Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were invited by my in-laws in Al Ain and they booked us at the Rotana on June 27th-28th. That was actually our second stay at the hotel. The hotel graciously gave us a complimentary upgrade to premium rooms. The rooms’ welcome amenities was quite generous – each room has a fruit platter and Arabic sweets. The interconnecting rooms that... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mrs. Diane, Thank you for your kind words towards Al Ain Rotana and it's facilities. I am truly sorry to know about your disappointing experience at our breakfast buffet, please note that we are considering your valuable constructive feedback and we are working on improving our services to meet your expectations. We hope to welcome you once again soon... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

We really enjoyed our stay at the Al Ain Rotana. We spent a lot of our time in the pool, which was even better with a swim up pool bar. The room is spacious and clean. A balcony room with a view of the mountain was beautiful, especially at night. Highly recommend eating at Trader Vics or having a drink... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear tripadvisor user “Trish731”, Thank you very much for sharing your experience at Al Ain Rotana. Kindly rest assured that your warm appreciation towards our service will be shared among the team as it is our pleasure to achieve your satisfaction. I hope you will find the opportunity to come back soon and enjoy once again our facilities. Ayman Gharib... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 17, 2014

To be honest in my impertion about Al Ain Rotana , this hotel exceeded all international standerd in every detailes , starting from the minute i parked my car passing through all the steps till i went back home, all the staff looks like they were exellant trained in how to welcome thier guests, help them out to the maxmum,... More

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AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Mai, Thank you very much for your positive comments about Al Ain Rotana on Tripadvisor. All Rotana team is pleased to know that you had an excellent stay with us. We are all very grateful for your feedback, special Hani Ismail. We would love to welcome you back at Al Ain Rotana your home in the oasis. Ayman... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

stayed in al ain rotana with my family , very good location for all like shopping, zoo, mountain, museum most important the hotel is in the middle of the city we can access very easily. the staff are very friendly specially the lady in the lobby hostess( I don't remember her name) thanks a lot for a memorable stay.

Was this review helpful? Yes 1
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Ajith, Thank you very much for your positive feedback about Al Ain Rotana. Please note that your nice words will be shared among our team as it gives us all great pleasure to know that we achieved your satisfaction. We hope to welcome you once again soon at Al Ain Rotana. Ayman Gharib General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Just want to say a big thank you to rotana al ain staff they were very helpfull and professional, the room were amazing with a very nice view I will definitely go back and recommend it to my freinds and family. Special thank you to hani ans ali from front office team. See you soon.

Was this review helpful? Yes 1
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Ahlam, We appreciate your compliments about Al Ain Rotana. We strive to present you with the best services and facilities and your kind words encourage us to continue working to be your first choice at Al Ain. We would be very happy to welcome you again at Al Ain Rotana. Ayman Gharib General Manager More

Crete, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

This hotel offers extraordinary and very friendly service. They aim to please their guest. THe room was very nice and comfortable. It was very clean and refreshing.So far all the staff that i have encountered with were very polite and friendly. Their pool was so inviting. I ate at MInzaman restaurant and stayed in the garden at arabic resto. Food... More

Was this review helpful? Yes 1
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear tripadvisor user “Kmhush”, Thank you for your positive feedback about Al Ain Rotana. Pleasing our guests is what we strive for as nothing gives us more pleasure more than your satisfaction. Your comments have been very well received by our colleagues. We will be awaiting to welcome you soon at Al Ain Rotana. Ayman Gharib General Manager More

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Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Rd, Al Ain, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $
Hotel Class:5 star — Al Ain Rotana Hotel 5*
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day.This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. ... more   less 
Number of rooms
246

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