Al Ain Rotana Hotel (Al Ain, United Arab Emirates) - Hotel Reviews

umabderraheem

Abu Dhabi, United Arab Emirates

Reviewer

5 reviews

Reviews in 5 cities

1 helpful vote

“very nice place to stay in al ain best place here !”

Reviewed May 19, 2012

we took the two bedroom villa and it was beyond my expectations. very very nicely done. there is your own garage and then private entrance like it's your house. downstairs there is a sitting room open to a kitchen with a kettle, microwave and fridge. there is also a stovetop. we were welcomed with some fruit and arab sweets on... More

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Dear umabderraheem, Warm greetings from Al Ain! I was pleased to read such encouraging comments of your Al Ain Rotana stay experience and thank you indeed for your feedback. I am very glad that you enjoyed and had a relaxing time with us, a special thank you for commenting on Mr. Feras, I will surely pass on your regards. With... More

Syed-Hyder

Abu Dhabi, United Arab Emirates

Senior Reviewer

6 reviews

Reviews in 4 cities

1 helpful vote

“Great Hotel”

Reviewed May 19, 2012

I always stay there whenever I visit Al Ain ... It's a great hotel with very friendly staff and beautiful clean rooms... They have two buildings... One is called the old building and other the new one... Both are equally good... I have stayed in both and did not find much difference... Do ask for room facing pool as the... More

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Dear Sye-Hyder, Greetings from AL Ain! Thank you very much for your feedback on your Al Ain Rotana experience. I read your comments with pleasure and was happy that you enjoyed our Rooms and Restaurants during your visit. We will always try our best to accommodate your request of a pool facing Premium rooms or even Oasis rooms whenever it... More

HeyJude433

Abu Dhabi, United Arab Emirates

Senior Contributor

27 reviews

Reviews in 4 cities

35 helpful votes

“Haven't stayed there but.....”

Reviewed May 17, 2012

2

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Lovely ambiance around the pool area. V friendly staff, excellent selection of cocktails ! Trader Vics serve good food at a reasonable price. The main restaurant , Zest, put on an excellent buffet. Well worth a visit. We have been there several times and have never been disappointed. More

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See 8 more reviews by HeyJude433 for Al Ain

Dear HeyJude433, First of all, let me thank you for such a positive feedback on your stay at Al Ain Rotana on a tripadvisor! I am pleased to read that you have enjoyed our services and facilities. Such cheering comments always help us to keep up the good work and I will surely pass your warm message to my team.... More

Guia R

pasig city

1 review

“Thumbs up!”

Reviewed April 29, 2012

My sister and I stayed for 3 days and we definitely had a great time. Staff is nice and always ready to help. Room service everyday without a fail. And food was fantastic with a great variety. It was excellent stay, cant wait to go back again..... More

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Dear Guia R, Warm greetings from Al Ain Rotana! I am pleased to read that you have spent a wonderful time with us during your previous visit to our Hotel and thank you indeed for your positive feedback on your stay. I will pass on your warm comments to my team and I am sure they will be happy as... More

hazem1234

Al Ain, United Arab Emirates

Reviewer

5 reviews

Reviews in 4 cities

2 helpful votes

“so good”

Reviewed April 12, 2012

good quality but a little bit expensive i liked swimming pool view but al jahili park view is very bad becuse of construcions running near reduce privacy ang so noisy More

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Dear hazem1234, Thank you for your review, we really appreciate it. Sorry that we were not able to give you the pool view during your last stay, we have left a note in the system to ensure we do our utmost on your next visit. Regards, Ayman Gharib General Manager More

Aboud J

Dubai

1 review

“Wow Hotel”

Reviewed April 11, 2012

I stayed there with my Family and enjoyed the 5* service every one knows me by name and smile to us the kids love it More

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Dear Aboud J Thank you for your nice review. We are looking forward to seeing you again at Al Ain Rotana. Best Regards, Stephan Kohn More

FrankXXX

Utrecht, The Netherlands

Senior Reviewer

10 reviews

Reviews in 9 cities

2 helpful votes

“Great hotel in the center. Walking distance from big oasis.”

Reviewed February 25, 2012

Rotana has spacious rooms. A good pool in a secluded garden. Staff is friendly and the food is good. More

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Dear Frank XXX, Warm greetings from Al Ain! Thank you for your positive reply on a tripadvisor on your Hotel experience, such comments from valued guests as you are always nice to read. I will definitely pass your feedback on to our team as they deserve it. We all thank you for staying with us and looking forward to welcoming... More

Karouki

London, UK

2 reviews

Reviews in 2 cities

2 helpful votes

“Good and relaxing”

Reviewed February 20, 2012

1

person found this review helpful

We stayed 10 days in the Rotana; the idea to combine work for one part of the family with relaxation for the rest. Al Ain is a town where more than in Dubai and Abu Dhabi one senses a day-to-day live in the emirates not necessarily dominated by foreigners. We had a wonderful "classic" room with large balcony on the... More

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Dear Karouki, Thank you for staying with us and taking time to write your comments on our Trip Advisor site. I am delighted to hear that you have enjoyed your stay at our Hotel. We take pride in the fact the we are the only 5 star in Al Ain. Hence, making sure that we give our guests the satisfaction... More

njamil

Dubai, United Arab Emirates

Senior Contributor

29 reviews

Reviews in 6 cities

4 helpful votes

“Quite Place”

Reviewed February 17, 2012

I liked the place as it was relaxing, quite and peaceful. I liked the rooms which was furnished in a very nice and comfortable manner. I ordered in room breakfast and it was warm and outstanding. The hospitality of the service staff gets full marks as they are very helpful and kind. More

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See 2 more reviews by njamil for Al Ain

Dear Njamil, Thank you for your time in writing a feedback for Al Ain Rotana, it is great to read that our hard work is appreciated by our guests. I will definitely inform all my team about your good feedback and how much you appreciated our services. Comments such as yours serves as energy boosters for us to strive more... More

AussieinAlain

Bandar Seri Begawan, Brunei Darussalam

Contributor

15 reviews

Reviews in 7 cities

4 helpful votes

“So near and yet so far”

Reviewed February 9, 2012

The Rotana is a lovely hotel with good restaurants and a pleasant outdoor pool / bar area. There were however a few annoying aspects. Housekeeping was tardy. The room was sometimes cleaned as late as 4pm. Bins weren't always emptied and we only had a turn-down service day one night out of five. When we arrived one of the bathroom... More

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Dear AussieinAlain, Thank you for your time in writing your feedback to us. I deeply apologize for the inconvenience you have encountered with your last stay. Your feedback is a lesson for us to bear in mind and I will make sure that appropriate action will be taken. On behalf of my team, please accept my sincerest apology and we... More