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Al Ain Rotana Hotel

#4 of 12 Hotels in Al Ain
Certificate of Excellence
Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
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Al Ain Rotana Hotel
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Al Ain Rotana Hotel
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511 Reviews from our TripAdvisor Community

Traveler rating
    274
    146
    54
    18
    19
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142
110
26
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (161)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (127)
All months
Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed today NEW

Iftar buffet was excellent in the hotel with lots of variety. That was memorable. However there was some confusion at the iftar buffet desk, and they were not aware about the package that i had taken. Staff a little uncourteous but All's well that ends well.

Review collected in partnership with this hotel

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Baja, Hungary
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are goint to Al Ain don't think about in which hotel will you stay. The answer is simply: Al Ain Rotana. One of the best hotel I ever stayed. The staff is amazing, the rooms are amazin, the pools are amazing. No surprises, just relaxing time. Thanks for the opportunity to staying there.

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

As a single businesswoman travelling in the Middle East finding hotels that are welcoming and friendly is important. The Rotana Al Ain is one of them. Excellent pool and facilities. Staff were terrific, helpful about what to visit and how to get there via walking or local cab. Also respectful of guiding a western woman through protocols in the lobby/meeting... More 

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Sydneyjaq, Thank you for taking the time to write a positive review related to Al AIn Rotana. We are very pleased to know your stay with us was memorable. Our aim is to drive quality excellence and to please our customers when staying with us or when interacting with our colleagues. We thank you for choosing to... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just arrived back from a weekend at the Al Ain Rotana, and can only compliment the hotel on the outstanding experience they provided. In communications with Luciano (the Executive Assistant Manager, who was supremely professional, helpful and receptive during the communications) prior to our arrival, I had mentioned that our upcoming stay was to celebrate our 10th anniversary….and it was... More 

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member PabloEagle,, Thank you for taking the time to write a positive review related to Al Ain Rotana Hotel. We are very pleased to know your stay with us was memorable and we appreciate very much your motivating comments in relation to our colleagues. Please be assured those will be shared with the entire team accordingly. Our aim... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Writing a review for a place where you have stayed is very simple, but to write about the place where you have just re-visited is something unusual. I never thought I will ever do that, but there's one name that made it possible which is 'Rotana'. I stayed in Rotana few months back and this time I happened to visit... More 

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member AparnaJ2405, Thank you for taking the time to write a positive review related to Al Ain Rotana Hotel. We are very pleased to know your stay with us was memorable and we appreciate very much your motivating comments in relation to our colleagues. Please be assured those will be shared with the entire team accordingly. Our aim... More 

Sharjah
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay at the Al Ain Rotana, which was not out of choice due to a group booking celebrating my sister's birthday. I was apprehensive because my previous stay had a few bumps. However, I must say that the hotel redeemed themselves superbly this time round! Everyone was fantastic and went out of their way. Hotels are... More 

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Unavalkar, Thank you for giving us the opportunity to welcoming you back to our hotel and we appreciate your positive comment about Al Ain Rotana Hotel on tripadvisor. We are very pleased to know your experience with us was memorable and that we have managed to meet your expectations. Our aim is to drive quality excellence and... More 

Al Ain
1 review
5 of 5 stars Reviewed 2 weeks ago

Very Pleasant Hotel!! Nice Pool, good food! Nice people, good room cleanness, nice infrastructure, good transfer. Good location!! Nice management who solved all our wishes, special thanks to the Ryan, the pool guy!

Review collected in partnership with this hotel

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Stasfougasse, Thank you for taking the time to write a positive comment about Al Ain Rotana Hotel on tripadvisor. We are very pleased to know your experience with us was memorable. Our aim is to drive quality excellence and make sure our guests are happy. We thank you for choosing to stay with us. Sincerely Yours, Carlos... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would specifically like to thank the main bartender Youssef. He was respectful to both my wife and I on our date night. We will definitely be coming again after such great service. Thanks Moodz! Thank you again See you very soon again 🌹🌹🌹

Was this review helpful? Yes 1
AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Mr. Achraf E. Thank you for taking the time to write a positive comment about Moodz. Your comments will be shared with the entire team in general and with Youssef in particular. Our aim is to drive quality excellence and make our guests happy. We look forward to welcoming you back to our hotel. Sincerely Yours, Carlos... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I've had the pleasure of taking swimming classes from Sameera, excellent coach! On top of that the Rotana's pool is georgous and relaxing with lots to do. The staff is polite and helpful while the facilities are very clean.

Was this review helpful? Yes 1
AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Arock79, Thank you for taking the time to write a positive review related to Al Ain Rotana Hotel. Your comments will be shared with the entire team in general and with Sameera in particular. Our aim is to drive quality excellence and make our guests happy. We look forward to welcoming you back in our hotel. Sincerely... More 

Level Contributor
73 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nestled in the heart of town! Good for those coming on short trips or to attend private events! Your typical Rotana hotel! It also has a cinema attached to it so good for a night you're too lazy to go out on but willing to make a 2-min-walk to watch a film!

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AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor member Mr. Omer M. Thank you for taking the time to write a positive review related to Al Ain Rotana Hotel. We are very pleased to know you had enjoyed your experience with us. Our aim is to drive quality excellence and make our guests happy. We thank you for choosing to stay with us and we look... More 

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