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Al Ain Rotana Hotel

#4 of 12 Hotels in Al Ain
Certificate of Excellence
Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
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Al Ain Rotana Hotel
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538 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (538)
  • Mar-May only
    (161)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (127)
All months
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We signed our 4 year old for swimming classes with Coach Anan whom is an amazing swimming instructor. My son used to hate pools and was scared of swimming but thanks to Coach Anan he picked up swimming by the 2nd swimming session. It was a great decision to take the swimming classes. The pool is great and the life... More 

Was this review helpful? Yes
AlAinRotana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments related to Al Ain Rotana. Our aim is to offer our guests quality excellence and to ensure they are happy whenever lodging with us. We thank you for choosing to stay in our hotel and we look forward to welcoming you back in the near future. Sincerely yours,... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

We are on short holiday with Family of kids and infant. Very good Hotel. 5☆ properties. Very Good room service. Friendly staff. Good size pool. Good food but less option for vegetarian. Surely stay in next visit to Alain. Recommend

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Vishal, thanks a lot for your positive review and most importantly for your recent sojourn here with us. We are glad you have enjoyed our service and facilities and looking forward to welcoming you and your family back to Al Ain in the nearest future. Cordially yours, Luciano Scelza Executive Assistant Manager More 

Al Ain
1 review
5 of 5 stars Reviewed 4 days ago NEW

We visited this Al Ain Rotana this weekend to celebrate my husband's birthday. The staff made us feel like we were at home all weekend long. They were super kind to my children and pulled every stop to make my husband feel special. While he is not one who really gets into his birthday, even he could not resist the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor Member "lizzyofarabia", thanks a lot for finding the time to review your much appreciated stay here with us. We are glad you and family have enjoyed our service and that your husband felt appreciated during his birthday. We are all looking forward to welcoming you back to Al Ain Rotana. Cordially yours, Luciano Scelza Executive Assistant Manager More 

Oakville, Canada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good hotel. Service was great, but was lacking something. The front desk, concierge and housekeeping were fine. The only concern in regard to people was no help was given to load my car on checkout. Check in was seamless and we were 'upgraded' to the 'Premium Building'. The building felt a bit dated but was nice. The view of the... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor Member "Adnanistheman", thanks a lot for your review and most importantly for your recent sojourn here with us! Please accept our apologies for the inconvenience occurred during check out and be aware that the same has been discussed with the concerned Head of Department to make sure that a solution is found. I'd be delighted to be contacted... More 

Dubai, United Arab Emirates
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having booked a 1 night stay, combined with a zoo visit through Groupon, my expectations weren't great. However, from the moment we arrived we received great service: reception was excellent, very informative and efficient, moved our room to a quieter part of the hotel, and followed up to ensure it was OK for us pool team were great, very responsive... More 

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AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor Member "kevmitch", thanks a lot for your recenty sojourn here with us and for your positive review. We are glad that your expecations were met and exceeded, please rest assured that your praising words will be shared with all the staff members who have had the opportunity to be at your service. We are all looking forward to... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I would like to congratulate your hotel and staff for another wonderful night this has to be the best value for money. wine great accomadating every palate tapas excellent atmosphere amazing fantastic job thank you xxx

Was this review helpful? Yes
AlAinRotana, Luciano Scelza at Al Ain Rotana Hotel, responded to this review

Dear Ms. Wendy, thanks a lot for attending our Aperif at Falaj and that you have enjoyed our "Tapas and Wines" offer. Please rest assured that your positive comments will be shared with the Food and Beverage Team who executed the event. Looking froward to welcoming you again to Al Ain Rotana! Kind regards, Luciano Scelza Executive Assistant Manager More 

Levenmouth, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a few days in August. The room rates were very good due to the time of year. The room is okay but is a bit dated. The bed was comfortable and bathroom was clean. The balcony was nice during the day overlooking the pool, but at night you get the noise from bars below. The buffet... More 

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor Member "Spewy87", thanks for finding the time to review you much appreciated stay here with us! Please note that we have taken your comments with the right attention and will be given. Additionally please accept our apologies for the noise issues happened fduring the night. Looking forward to welcoming you back to our hotel, I remain with my... More 

Dubai
Level Contributor
152 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a weekend break. If coming for a similar break try to get one which includes meals as these pushed up cost substantially on what appeared an attractive rate. Although a bit pricey the food in restaurants was excellent and they very quickly rectified a small problem I had one night. Recommend for short break especially if you... More 

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Tripadvisor Member "CummingDubai"; thanks a lot for your review and above all for your recent sojourn here with us. Please rest assured that your comments will be shared with all concerned and especially with our Food & Beverage Team. We are all looking forward to your next visit to the Oasis City of Al Ain! Sincerely yours, Luciano Scelza... More 

Al Ain, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

very good hotel , very good services , I like the kind smiling and how they deal with people starting reception honestly I love Mr. Farhan way and how he convince me to extend my stay many times. very good house keeping , pools ,and restaurants the location is very good

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Mohamed, thanks a lot for your positive review about you recent stay here with us! We are glad you have enjoyed our facilities and most of all the service offered by our colleagues. Rest assured that they will be acknowledged for their contribution, especially Farhan. We are looking forward to your next visit with us! Cordially yours, Luciano... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

For the past 3 months i used to take my kids to the swimming classes with coach Sameera, he is one of the best ,he has great capability to coach kids and teenager . Rotana facilities are great .. swimming pool is clean. And staff are friendly. My kids love to go there

Was this review helpful? Yes
AlAinRotana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Miss Aysha, thanks a lot for finding the time to review our facilities and the service provided to you from our Recreation Team. Please rest assured that your comment will be shared with Sameera whose contribution will be highly recognized by the management. Your feedback it's a motivation for all the Al Ain Rotana colleagues, as it shows that... More 

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