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All 11 Al Ain hotels

Hilton Al Ain

4.0 of 5 Hotel   |   Al Sarooj District, Al Ain 00001, United Arab Emirates
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Ranked #4 of 11 Hotels in Al Ain
A recent review
5 of 5 stars reviewed 2 days ago
gazmerr Abu Dhabi, United Arab Emirates
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473 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had booked 2 rooms on 16th October 2014. We were upgraded, thanks for the same.The facilities offered in the package was worth the value.The front desk staff, Ms.Mona and Mr.Raymond were very helpful, and cheering. Thanks to them for making our trip memorable. The sauna, steam, pool were fabulous. The breakfast spread was sufficient. The rooms were comfortable and... More

Was this review helpful? Yes 1
Top Contributor
75 reviews 75 reviews
17 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel, I live in Dubai for 7 years and since my first year I visit Hilton Al Ain, it is a nice getway at a very reasonable price. This time we had a few days and enjoyed a lot. The pool is the best part of the hotel, great pool for families and adults, a very... More

Was this review helpful? Yes 1
Pune, India
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I love this Hilton property. Beautiful pool. Fabulous rooms. Great service. What I found irritating was the WiFi range being limited to common areas, not on the room levels. Another thing that didn't make sense was the horribly stinking men's loo, that was over flowing in the common area restroom near the restaurant. I'm shocked no one attended it for... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

we had fun and enjoy the place specially on the swimming pool. We stay for one night and one day only but seems it was a good memorable outing we had for this year with family and friends. Hope to see you next year and thank you Mr. Raymond for such an excellent service, see next year.

Was this review helpful? Yes 1
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Riza G, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. It feels great to learn that you had an enjoyable stay with us and to know that out team member gave you such a good impression and had a good impact in your overall... More

Lake Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We showed up in Al Ain with no reservation and we're glad to get a room at a Hilton at a decent rate. I could tell from the outside that this would not be my best Hilton experience but u forged ahead anyways. Service was great but the property is a mess!! Saying it is run down would be kind.... More

Was this review helpful? Yes 1
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear whatever1190, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. I am very sorry to read your comment of disappointment and... More

Sutton Coldfield , UK
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We had an enjoyable 40th wedding anniversary stay at this hotel nine years ago, and returned in September for two nights as part of a golf package at the Al Ain Golf & Shooting Club. We were fortunate to be in one of the recently refurbished bedrooms, but witnessed across the corridor some that had not yet been done, and... More

Was this review helpful? Yes 1
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Lawriet, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Hilton Al Ain. We truly appreciate your feedback as it is comments from our valued guests that enable us to improve our services and facilities. I am sorry to read your opinion on the... More

Colombo, Sri Lanka
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Hilton in Al Ain mostly because of their service. The facilities are good but were best characterised by our guidebook which said that the hotel well appointed but was getting old. However, to us it seemed well looked after and even if things looked a bit 'tired' it was still very nice. We had... More

Was this review helpful? Yes 1
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear MixedTravel_13, Thank you very much for taking the time to share your thoughts with the Tripadvisor World of Travelers following your recent stay at Hilton Al Ain. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. I am sorry to hear about the leakage in in... More

UAE
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is not my first time to Hilton Al-Ain, have many troubles this visit maybe because of Eid. - Starting with the good things in my visit 1- Good Location 2- Good breakfast with a lot of varieties 3- Friendly staff , although all of them are working under huge pressure due to shortage in staff 4- Front Office Manager... More

Was this review helpful? Yes 2
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Ahmed S, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. Further to your stay with us, I would like to... More

Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The booking was made via agoda for Eid holidays. +ve's: 1. Very friendly and hospitable staff. Ever smiling 2. Quick check-in 3. Quick completion of the loyalty formalities during check-in 4. Immediate bell boy assistance to help with the luggage 5. Clean & cool room 6. Cozy bed 7. Lovely bar pool 8. Enough parking space if you drive to... More

Was this review helpful? Yes
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Sid G, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities, and we are delighted to know that you found our staff service,... More

North Carolina
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at the Hilton for over 4 years, at time up to 2 months. This time was not my best. The desk staff and concierges are the best as always. Paco's service was the worst this time. I had some guest from Abu Dhabi come up for the weekend and when they arrive we ordered food. The husbands... More

Was this review helpful? Yes 2
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Rusty K, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. We truly appreciate any feedback as it is the comments from our valued guests that enable us to improve our services and facilities. We regret to find out that our both outlets... More

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Additional Information about Hilton Al Ain

Address: Al Sarooj District, Al Ain 00001, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi

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