We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Grand Jebel Hafeet Al Ain

4.0 of 5 Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Grand Jebel Hafeet Al Ain
Professional photos View all
Browse nearby
Mercure Grand Jebel Hafeet Al Ain
Write a Review

472 reviews from our community

Traveler rating
    125
    199
    97
    37
    14
See reviews for
189
144
16
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (472)
  • Mar-May only
    (132)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (142)
All months
NEW DELHI
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very good big size room with amazing view. Good swimming pool and observation deck. Nice & friendly Concierge and reception staff. Only suggestion is to include more vegetarian options in the breakfast. We enjoyed our stay.

Was this review helpful? Yes
Mauritius
Top Contributor
52 reviews 52 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we visited al ain for a day and decided to stay at the mercure hotel. It was the best decision we had taken as this hotel and the views around it are thehighlights of al ain, in my opinion. Hotel is old but nevertheless very clean. We took 2 connecting rooms, my parents in one, my daughter and me in... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice, comfy and service was very much pleasant. We had visited the hotel next day of the new year believing that there would be some shortfall of staff and we would have to wait till we get the rooms, but that was not the case. We had the wonderful time there. Most important at such a... More 

Was this review helpful? Yes
Petersfield
1 review
4 of 5 stars Reviewed 1 week ago

Comfortable well appointed room. Great views!! Staff were attentive, cheerful and always very willing. Many thanks to you all. Food pretty good too. The route up to the hotel is stupendous. We would have spent a second night if we had the time.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

The hotel view is stunning! Staff was very friendly and helpful. The only think they might to improve is dinner offer, we had to eat from buffet, and honestly it was not the best romantic dinner, probably it's a great venue for the breakfast but not for the relaxing dinner. Generally we where satisfied with our weekend and recommend it... More 

Was this review helpful? Yes
Dubai, Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome place to stay and interesting places to explore in the surrounding area. Ask the staff for the nearby hot spring. Expect a spectacular sunset view. The kids loved the place, the room, the pool.

Was this review helpful? Yes
Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Hani Al Khouly More 

Dubai, United Arab Emirates
Top Contributor
97 reviews 97 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The views from the hotel are amazing.Overlooking the Al Ain plain and the omani border, it is a unique setting for the UAE. The rooms are clean and the overall impression nice but the hall was smelling like fish because of the restaurant, no WIFI in the room, you have to call an employee to switch off the AC and... More 

Was this review helpful? Yes
Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, Many thanks for your kind review. We are committed to work on the areas you highlighted so thank you for your feedback. We hope to welcome you back for another great weekend real soon! Kind regard, Hani Al Khouly More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

What an amazing setting for a hotel. Perched up on top of Jebel Hafeet, the views over Al Ain were amazing. My family and I especially enjoyed the swimming pool, the crazy golf course and playing table tennis on an evening. The staff were very helpful and the room was well laid out. The drive up to the hotel was... More 

Was this review helpful? Yes
Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, Thank you for telling us about your absolutely amazing experience at the Mercure Al Ain Grand Jebel Hafeet. We are happy that we could exceed your expectations and add more memorable moments. We are looking forward to welcoming you back soon to enjoy our hospitality and the nice view. Sincerely, Hani Al Khouly More 

Islamabad, Punjab, Pakistan
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Grand Mercure hotel is a nice hotel on the top of the highest hill in the UAE. Very dry hill but the hotel is like an Oasis , very green with its own swimming pool and a very nice view of Al Ain. The road to the hotel is excellent.

Was this review helpful? Yes 1
Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest, Many thanks for your kind review. We do hope to have the pleasure of welcoming you back on another occasion. Kind regards, Hani Al Khouly More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Grand Jebel Hafeet Al Ain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Grand Jebel Hafeet Al Ain

Address: Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Jebel Hafeet Al Ain 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, Asiatravel.com Holdings, Agoda, HostelBookers, ACCOR, Odigeo and Tingo so you can book your Mercure Grand Jebel Hafeet Al Ain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Al Ain
Accor Al Ain
Mercure Grand Jebel Hafeet Al Ain Emirate Of Abu Dhabi
Hotel Style:
#7 Luxury Hotel in Al Ain

217 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (207)
Viewed
Room/suite (18)
Viewed
Dining (6)
Viewed
Hotel & grounds (35)
Viewed
View from room (32)
Viewed
Pool/beach area (19)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Other (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Hotels you might also like...
Check In Check Out
Price Your Stay