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Mercure Grand Jebel Hafeet Al Ain

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Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates
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Mercure Grand Jebel Hafeet Al Ain
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Mercure Grand Jebel Hafeet Al Ain
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526 reviews from our community

Traveler rating
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    218
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for couple nights celebrating our wedding anniversary and it was well worth it. Its way up the Al Ain rocky mountains but when you reach, the atmosphere changes as its very green with well kept lawn and well arranged flowers. Even inside the hotel there are lots of plants and flowers which makes it just incredible.... More 

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Dubai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here a few weeks ago and had a nice time. The hotel is on top at the Jabeel Hafeet mountain so lovely views as you drive up. Its a pretty small property but great for a short break which is not too far a drive(especially with kids). The rooms are decent and comfortable and they have a great mini... More 

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Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property perhaps is the only facility available in Jebel Hafeet that is actually located on the mountain itself. Although it is locate not exactly at the peak, however, the views are absolutely fantastic. The distance from the top is approximately two and a half kilometers away or between 5 and 10 minutes drive. If you wanted to look for... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

Crashed in for one night. Didn't have enough time to explore around but the hotel seemed nice enough. The views from da room were amazing specially at sun rise. Ask for a 3rd floor room with an Odd number that overlooks the pool area. Those are the best.

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Khaled Thank you so much for your nice review! I’m pleased to hear that you had a great experience with our resort and enjoyed your stay even though it was short . We are looking forward to welcoming you back hopefully soon!. Yours sincerely Hani Al Khouly More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

Thank you so much for all of you making my stay very comfortable. What a beautiful view from my room 207 all credit goes to night manager Mr.Timoti, Very helpfull guy. My stay was too short but really i enjoyed alot. Had fantastic break. Thanks alot to break fast team, special thx to Timoti. A.A .

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Awais I am very happy to hear your stay was an exquisite one! Thank you for your wonderful review and recommendation. My team will be pleased to know that we made an unforgettable stay especially Timoteo. Please come back soon! Yours Sincerely Hani Al Khouly More 

Abu Dhabi, United Arab Emirates
Top Contributor
56 reviews 56 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Mercure for the afternoon to spend some relaxing time around the pool. Very clean, friendly staff, entry fee of AED 100 including AED 50 food voucher reasonable....view most probably stunning on clear days....

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Guest Im so glad to hear you had a’ wonderful experience with us. Thank you for your kind praise about our team members. We look forward to welcoming you back soon! Yours sincerely Hani Al Khouly More 

Abu Dhabi, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited over the Easter Weekend following a particularly bad sand storm in the region on the previous day. The receptionists welcome set the tone for the weekend and staff really could not do enough to help. The hotel was clean the rooms spacious and the facilities in the rooms also good. The pool area and restaurants were clean and... More 

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Ms Christine Thank you so much for your detailed review! I am very sorry to hear that you did not have a good stay with us, I would like to assure you that we look for constructive feedback and never eliminate any comments. So we are committed to work on the areas you highlighted and hope we have another... More 

Dubai, UAE
Top Contributor
108 reviews 108 reviews
51 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been visiting this hotel over many years and was disappointed of how things have declined here from its original owners. Check in was OK and room allocated an hour before official time which allowed us to get settled in. Room was tired and needs a makeover to bring it back to standards. We walked around the property and... More 

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Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a welcome break away from the hustle bustle of Dubai. We took a weekend break with the kids on half-board basis. Enjoyed every moment of it right down from the quick check-in (Mr. Liju & Mr. Rai were quick and helpful). The property is about 10+ years old and a bit weathered down. Rooms are pretty decent with... More 

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Rajeev Im so glad to hear you had a’ wonderful experience with us. Thank you for your kind praise about our team members. We look forward to welcoming you back soon! Yours sincerely Hani Al Khouly More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very nicely situated hotel,in a situation almost unique in UAE. Stunning views of the plains of Oman and UAE, with a very relaxed atmosphere. Great for a relaxing and cooler environment than most places in the UAE and Gulf. If I had one complaint it would be that families with children who cannot behave, or are not trained to... More 

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Hani A, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Mr Stephen Thank you so much for your wonderful review! I’m pleased to hear that you had a great experience with our resort and enjoyed your stay. We are looking forward to welcoming you back hopefully soon!. Sincerely, Hani Al Khouly More 

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