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Al Massa Hotel

Al Ain Municipality Roundabout, Al Ain, United Arab Emirates
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Al Massa Hotel
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1 room 1 guest
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Ranked #12 of 12 Hotels in Al Ain
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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  • German first
  • Italian first
  • Spanish first
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 10, 2014

This hotel was a minimum standard hotel not suitable for staying more than one night. The rooms were clean but no WRFI in the rooms. Not so well situated to gain access to other facilities. it was quiet.

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Emirate of Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 5, 2014

We booked 1 suite for a family of 4 adults at Al Massa Hotel Al Ain @ discounted rate of AED.450/- per day through Agoda.com from 3rd to 5th Oct 2014. The normal rate is AED.700/-. The hotel has a restaurant serving Arabic and International breakfast, lunch and dinner but it is advisable to visit restaurants in the city or... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 8, 2014

No towels, NO Shampoo, No Tissues, Broken Shower, and there was No telephone to contact Room Service, informed the receptionist who promised to send someone....but NO ACTION.... complained to the the Duty Manager "Mr. Tamer" who said that he will investigate when he returns,,,,Also NO ACTION, even he did not reply my next call... I wonder why they Call HOTEL....!!!!!

Was this review helpful? Yes 2

Travelers are raving about these Al Ain hotels

Selkirk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 20, 2013

My husband and i stayed here in Dec 2012, worst place i have ever stayed in, 2 small cockroaches in room fridge, stained carpets, cracked tiles in bathroom, thick dust on furniture, tv reception is very very bad,be wary of this place, dont let the nice(ish) lobby fool you! The staff were unhelpful,, i wouldnt recommend place to even my... More 

Was this review helpful? Yes 7
malaysia
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed January 20, 2013

Pro: 1. clean and spacious bedroom 2. near to al ain shopping mall, 3. easy to get taxi 4. friendly staff Cons: 1. It's very hard to find a restaurant and supermarket around this place. There is a mini market at the al massa apartment, next building to al massa hotel.

Was this review helpful? Yes 5
Chester, United Kingdom
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed August 31, 2012

Our stay in this hotel was a total disappointment. The room was dated at first glance, with old furniture that should be on a skip, on further inspection lights that didn't work and a bathroom that is completely dilapidated - mouldy tiles, scabby bath and rusty fittings, an open drain hole in the middle of the floor, soiled bidet that... More 

Was this review helpful? Yes 2
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 28, 2012

My 2 nights I stayed in this hotel wasn't so worth remembering. I find it hard to sleep because of the construction on going on my room, oh I mean the noise the AC creates. And their solution for that is to tap it to keep the noise down. And if you want it to be silent, then you have... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2011

Awsome rooms , food and wonderful staying. I highly recommend this resort for everyone

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