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All 11 Al Ain hotels

Ayla Hotel

4.0 of 5 Hotel   |   nr UAE University, Al Ain, United Arab Emirates
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Ayla Hotel
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Ranked #1 of 11 Hotels in Al Ain
A recent review
5 of 5 stars reviewed 1 week ago
Saif C
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93 reviews from our community

Traveler rating
    61
    25
    6
    0
    1
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15
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (28)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (14)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had booked the room two days prior to check-in and the lady- Jean, GUEST RELATION OFFICER, did everything to ensure that our stay would be a memorable one. Words are not powerful enough to describe our satisfaction. Jean promised to decorate the room with rose petals and she honoured her promises. Our honeymoon could not be any better. Thumbs... More

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Saif C, Warm greetings from Ayla Hotel Al-Ain! On behalf of our Hotel’s Management and Team we would like to Thank You for providing us the opportunity to serve you with the Best of our Hospitality. We are pleased to know that all the arrangements were up to the mark of your satisfaction level and your special stay on... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

As an expat, I arrived in Al Ain and was given the Ayla Hotel as my temporary residence. The staff was very friendly and made my stay an enjoyable one. Furthermore, everyone spoke English thus enhancing my stay as this was my first time in a non-English speaking country. The Guest Relationship Staff was very friendly and making sure that... More

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Rdelafield, Greetings from Ayla Hotel Al-Ain! First of all we would like to mention that how fortunate we feel to get the opportunity to serve you with the Best of our Hospitality at our Hotel, It really made us happy to know that your stay was pleasant and you enjoyed our all the facilities. We are pleased to know... More

Peebles, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

The staff couldn't have been more helpful, particularly Jean and Amina. The room was a good size and well-equipped - free wi-fi, good toiletries plus a usable sized fridge (a microwave oven is available on request). We had the buffet on Teacher's Night which was excellent and much better value than similar offerings in Dubai. We will be returning to... More

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team, please allow us to express our sincerest appreciation for the positive comments you mentioned on TripAdvisor and for continually choosing our hotel which inspires us more, knowing that our best services are delivered well. It has been a great pleasure to realize that you had an... More

Granada
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 19, 2014

Would you like to stay in a hotel where they randomly charge rooms in your account? How about a place that smells so funky you'd think they murdered a cat and hid it in the corridor? Or what about the enjoying your neighbor's trips to the toilet as if they were your own? If you answered affirmatively then the Ayla... More

Was this review helpful? Yes 6
Amman, Jordan
1 review
5 of 5 stars Reviewed August 5, 2014

I have stayed in Ayla Hotel in Al Ain, UAE many times and each time their service becomes better and better. To me now, this hotel is like a 2nd home. The staff are amazing, they are helpful, courteous, and try their best to serve your needs to your satisfaction. They do their effort to understand you and what you... More

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Happy Nadia, Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team, please allow us to express our sincerest appreciation for the positive comments you mentioned on TripAdvisor and for continually choosing our hotel which inspires us more, knowing that our best services are delivered well. It was a complete gratification receiving your affirming remarks... More

Ibiza, Spain
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 28, 2014

If you're planning a business trip in Al Ain and you need round-the-clock service, fast and free wifi, and a comfortable, clean and quiet place to stay, look no further. There's a gym, an excellent restaurant and even a supermarket very nearby - all in all, very useful and extremely functional - I even held some meetings in the hotel... More

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear ernie21DEC2012, Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team, please allow us to express our sincerest appreciation for the comments you mentioned on TripAdvisor which inspires us more, knowing that our best services are delivered well. We are delighted in receiving your positive comments with regards to our round-the clock service, fast and... More

NY
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 19, 2014

I haven't stayed at the hotel but have enjoyed an incredible massage at the spa. I didn't see a separate listing for the spa so am putting my review here. I scheduled a Thai massage for myself & my husband. Since we're Westerners it was nice to be able to have our massage at the same place, not all locations... More

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear ShakHak, Greetings from Ayla Hotel Al-Ain! First of all we would like to Thank You for visiting our Hotel and giving us the opportunity to provide you one of our services. We really appreciate your time taken to write your reviews with regards to our massage services. And we are happy to know that it was according to your... More

Abu Dhabi - United Arab Emirates
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 4, 2014

As part of Business group I have stayed at AYLA room and suite, when it comes to the room it is quite small and the bathroom was even smaller, while the suite (bedroom+living room+ kitchen) quite spacious, the bathroom had more space, but still the shower cubicle was still very small. The furniture was tacky and felt dusty. On the... More

Was this review helpful? Yes 2
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Moe_XII, Greetings from Ayla Hotel Al-Ain! First of all on behalf of Ayla Hotel’s Management and Team, we would like to Thank You and your Business Group for selecting our Hotel for your stay beside all the existing well-known brands in Al-Ain. We acknowledge your comments on TripAdvisor and for that we are so grateful to you. Being the... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 3, 2014

Best hotel in terms of check in and check out it was very fast took me less than 2 min to check in and out. very friendly staff. Clean and spacious rooms. Love that there is a shops connected to the hotel and a hypermarket

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Humeid, Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team, please allow us to express our sincerest appreciation for the comments you mentioned on TripAdvisor which inspires us more, knowing that our best services are delivered well. We are delighted in receiving your short and meaningful comments with regards to our fast check-in and... More

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed July 2, 2014

I "moved" in Monday as I'm leaving the UAE, and my employer has graciously allowed me to remain here until all of the pertinent paperwork has been filed. I must say, "I absolutely love it here." Initially, I was placed in a smoking room, but when it was brought to the attention of Jean in Customer Relations, she immediately rectified... More

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Ms.R, Warm greetings from Ayla Hotel Al-Ain! Please allow us to Thank you for considering our Hotel for your stay for the and for giving us the opportunity to serve you with the BEST of our HOSPITALITY. We surely appreciate your reviews on TripAdvisor with regards the assistance of our Guest Relations Officer in making sure that your need... More

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Additional Information about Ayla Hotel

Address: nr UAE University, Al Ain, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ayla Hotel 4*
Number of rooms: 153
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Also Known As:
Ayla Hotel Al Ain, Emirate Of Abu Dhabi

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