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Ayla Hotel

PO Box 86990, Al Ain, United Arab Emirates
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Ayla Hotel
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137 Reviews from our TripAdvisor Community

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Traveler rating
    89
    37
    7
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (39)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (30)
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Washington Dc
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed today NEW

We had to check out of substandard hotel (The City Seasons- don't stay there) and we checked into the Ayla Al Ain which was unbelievably the same price. The staff are highly professional, it is close to attractions and malls and the Rotana Hotel if you would like a drink. The facilities meaning the gym, pool, showers and steam, jucuzzi... More 

Was this review helpful? Yes
Al Ain, United Arab Emirates
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

I spent 13 days at the Ayla Hotel. At first, I was upset that this was where my company placed me, but from the time we drove up and encountered the valet, Ms. Yalima, our stay was pretty amazing. The receptionists were welcoming and friendly. Ms. Ipek, at Guest Relations, made sure that our extended stay was perfect. Her brilliant... More 

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear LadyHope 78, Greetings from Ayla Hotel Al-Ain! First of all we would like to Thank You for sparing your precious time for mentioning your reviews on TripAdvisor with regards to your experience with us. After reviewing your comments we realized that our Team Members managed to make your stay at the maximum level of comfort. And they are so... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay at Ayla Hoel as a first timer, excellent customer service quick and prompt. Spacious room for single person, the people serving are very friendly. A special thanks goes to 'IPEK' guest relation officer, who took care every matter addressed to her in a professional and friendly way.

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Amira AA, Warm greetings from Ayla Hotel Al-Ain! It is our pleasure to acknowledge your mentioned experience with us on TripAdvisor. Your great presence in our Hotel was an honor for us. It shows your trust on us and on our services. We are thankful to you for highly appreciating our Customer services, quick response to the guests’ queries,... More 

1 review
5 of 5 stars Reviewed June 5, 2015

I have been staying in Ayla Hotel for 7 days. This is the only hotel for me in Al Ain. Miss Ipek in "Guest reservation" service is a nice and helpful young lady. Like all other hotel employies, she is handling the issues in a good way and solve it with a big smile. Thaks Ipek & thanks Ayla Team.

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Mustafa C, Greetings from Ayla Hotel Al-Ain! Kindly accept our heart filled Thank You for choosing Ayla Hotel for your stay among all the Hotels in Al-Ain. Your great presence in our Hotel was an honor for us. It shows your trust on us and on our services. We are pleased to review your comments on TripAdvisor, and are... More 

Al Ain, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

It was a pleasure to go in the Lobby and Restaurant, the staff made you feel as part of the family. When ever you saw the staff they had a smile always greeted you with a warm smile, nothing was too hard, they made your stay very enjoyable. I go back occasionally just to visit and they greet you with... More 

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Boballan82, Greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management & Team, we would like to recognize you as one of our most Loyal Guest who has really spared the precious time on mentioning the personal experience with us on TripAdvisor. Your great appreciation for the friendly attitude of our associates has been well acknowledge and it... More 

Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2015

This visit at Ayla Hotel was wonderful ! In a big good family room,i could relax with my dearest Matt. The staff was Fantastic and the Adm leader Ipek Can,she made my days! Best regards from Monica & Matt <3

Was this review helpful? Yes 2
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Foreveracinom, Warm greetings from Ayla Hotel Al-Ain! First of all we would like to Thank You for considering our Hotel for providing us the opportunity to serve you with The Best of our Hospitality. It gives us such a great pleasure to know that our Guest Relations Officer, Ms. Ipek Can, succeed to assist you at all the time... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2015

This is my first trip to the UAE and I was unsure of what to expect but my son and I were overwhelmed by the thoughtfulness and efficiency shown by the staff. They took care of any issues or questions we had, nothing was too much trouble. The restaurant staff remembered the way I like my tea and the reception... More 

Was this review helpful? Yes 2
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Isaac h, Greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team we would like to Thank You for considering our Hotel for providing us the opportunity to serve you with The Best of our Hospitality. It has been our honor to have provided you a thoughtful and efficient services by our valued staff as this... More 

Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2015

Hmmmm… First of All, I really would like to commend Ms. Catherine and Ms. Jane from the Reception for their welcoming smiles and greetings. I always felt special just by their greetings. Thank you! This Hotel is like my 2nd Home, I have been staying here since 12 February 2015 and right now it feels like “Home” to me. I... More 

Was this review helpful? Yes 2
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear jackiec20152015, Greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team we would like to Thank You for considering our Hotel for providing us the opportunity to serve you with The Best of our Hospitality. It gives us such a great pleasure to know that our associates, Ms. Catherine, Ms. Jane, and all the other Team... More 

Harrisonburg, Virginia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 24, 2015

This is my first stay at Ayla Hotel and was not sure what to expect. Upon arrival the receptionist noticed we had three kids and upgraded our room to a bigger one at no extra cost. She then gave every one a teddy bear (three different colors so no mix up). The room was big and clean. The bathroom had... More 

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Aabdelh, Greetings from Ayla Hotel Al-Ain! On behalf of the whole Ayla Hotel’s Management and Team, thank you as it is such a great pleasure to receive positive comments from you, as our valued guest. It is indeed our aim to make your stay with your family a memorable one by means of providing you the best of Ayla... More 

Christchurch, New Zealand
Level Contributor
351 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed March 25, 2015

This a great choice. Excellent service, comfort, breakfast, location and car parking. The rooms are huge and have a double bed and a king bed. They provide all the amenities you would expect in a hotel twice the price. The rooms are serviced twice daily so there is no shortage of clean towels and free bottled water.

Was this review helpful? Yes
MohamedSoussan, Manager at Ayla Hotel, responded to this review

Dear David T, Greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team we would like to Thank You for considering our Hotel for providing us the opportunity to serve you with The Best of our Hospitality. It is our pleasure to receive your comments on Trip Advisor which provided us a confidence that we managed to... More 

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