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Ayla Hotel

4.0 of 5 PO Box 86990, Al Ain, United Arab Emirates
Best prices for: 1 room 1 guest
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Ayla Hotel
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Ayla Hotel
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122 reviews from our community

Traveler rating
    77
    34
    7
    1
    3
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19
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59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Chichester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A delightful hotel, comfortable, well appointed, spacious bedroom with a view of the mountains. The service was first class and the food in the restaurant, while a bit repetitive, was very acceptable.

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Isabel H, Warm greetings from Ayla Hotel Al-Ain! We would like to Thank You for providing us the opportunity to serve you with our Hospitality at our Hotel. We acknowledge the receiving of your reviews on TripAdvisor which made us feel that you had a very pleasant stay which left its unforgettable memories on your mind. We Thank You... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotels I've stayed in. The hotel reception is very courteous and helpful. The room is spacious, clean, and complete from room slippers to vanity kit. The pool is a small, but other amenities such as jacuzzi, sauna (steam and dry), and gym are available. Hotel is beside a shopping center/ supermarket so it is a plus.

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Kristina C, Greetings from Ayla Hotel Al-Ain! Thank you for considering our Hotel for your stay. It is our pleasure to receive your comments on TripAdvisor, which made our Team Members to feel so grateful for being highly praised by you with kind words of appreciation. We Thank You for liking most of our Hotel’s facilities and in-room amenities.... More 

Alexandria, Egypt
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel's location is great; as it is connected to the best Mall in Al Ain; Bawadi Mall. Also you can easily access taxi and it is near the city centre. The staff is generally nice and helpful. Check in was so fast and a welcome juice was served with a smile. The breakfast Buffet variety changes every day which... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Lobna Y, Warm greetings from Ayla Hotel Al-Ain! First of all the Management of Ayla Hotels & Resorts would like to Thank You for considering our sister property Ayla Bawadi Hotel for your stay. Just to bring in your kind knowledge that this property has been opened recently and we are lucky to welcome the quality guests like you.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The valet was too slow. The boy started arguing. At the desk, we had the worst experience. A staff member, Tamer Murad behavior was very shocking as he was very negative and raised his voice at us. His manager, Syed Nadeem was not able to control the situation much and he was fine when we asked to leave.

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Sawsan T, Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management & Team we would like to Thank you for considering our Hotel for your stay. We acknowledge the receiving of your comments on TripAdvisor and felt so unfortunate to mention about the incident happened at the time of check-in. We assure you that the occurred... More 

Tamworth, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

Oh my, what a find! I selected this hotel based on its location to where I was working and the amount of positive feedback it has on here. It's worth every word!! Where to start - before arrival I contacted them about arranging my transfer from Dubai airport to the hotel. Swift responses and so friendly and helpful. No trouble... More 

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Smdger, Appreciate to accept our heartfelt Thank you for being our guest and for providing us the opportunity to serve you with the Best of our Hospitality. Your genuine reviews on Trip Advisor have really mesmerized us. We are totally unable to find any words if gratitude to Thank You by making us aware that how much pleasant stay... More 

Dubai, Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed January 19, 2015

Hi all, I have been staying in Ayla hotel Al Ain since last 3 months and i would like to share my feedback with you. The food, especially break fast is the best. The Staff is fully trained and available 24*7 for any service and they deliver the work with highest quality The people are so kind and generous. They... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Ali A, Warm greetings from Ayla Hotel Al-Ain, Thank you for giving us the chance in order to serve you with the best of our Hospitality. We are so happy to read your comments on TripAdvisor and it made us to recognize you as one of our most Loyal guests. The way you have mentioned your appreciation for our... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 16, 2015

Very friendly and kind staff, a phenomenal room service menu which exceeded my expectation. Must try the pistachio crusted salmon. Clean. Fully equipped with all necessary amenities. Attached to the hotel with indoor access you'll find: a mini market that is sure to have all your basic needs and more, a pharmacy, a hair dresser and a full printing and... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Worldtraveller915, Warm greetings from Ayla Hotel Al-Ain! First of all we would like to Thank you for trusting our services by giving us the opportunity to serve you with the BEST of our HOSPITALITY. We are so pleased to recognize you as one of our Loyal Guest. After going through your mentioned reviews on TripAdvisor, we became overwhelmed to... More 

Newcastle, Australia
Top Contributor
95 reviews 95 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 4, 2015

From the moment we arrived we were greeted with exceptional service. The staff are very friendly and helpful. Our room was well appointed, beautifully furnished and very quiet. The carpark is right out the front of the hotel so you are able to access your car very easily. The hotel is adjacent to a small shopping centre that includes a... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Newtraveller53, Greetings from Ayla Hotel Al-Ain! On behalf of our Hotel’s Management and Team we would like to Thank You for giving us the opportunity to serve you with the BEST of our HOSPITALITY. Your comments on TripAdvisor are well acknowledged by us and it provided us a great satisfaction that our team members succeeded to make your experience... More 

1 review
4 of 5 stars Reviewed December 29, 2014

Staffs are very nice from the reception, to guest relations, to room service personnels. Very nice health club also, with gym, sauna, steam bath and jacuzzi, Small but still ok swimming pool. Thanks ate jean

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Riqo2014, Warm greetings from Ayla Hotel Al-Ain! First of all we would like to Thank You on behalf of our Hotel’s Management and Team for considering our Hotel for your long stay by giving us the opportunity to serve you with the BEST of our HOSPITALITY. We are pleased to acknowledge your comments on TripAdvisor, and more than happy... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

I spend 3 wonderful days in this hotel with perfect feedback except with the receptionist they are very bad in everything (specially with Arab), they didn't even smile and it seemed like they didn't want to help you. I don't know why they are like that but I heard from one of my friends that they didn't get a good... More 

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Assem Kamal A, Greetings from Ayla Hotel Al-Ain! On behalf of our Hotel’s Management and Team we are pleased to Thank You for considering our Hotel for your long stay and for giving us the opportunity to serve you with the BEST of our HOSPITALITY. We are pleased to acknowledge your comments on TripAdvisor, and are so grateful to... More 

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Additional Information about Ayla Hotel

Address: PO Box 86990, Al Ain, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ayla Hotel 4*
Number of rooms: 153
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Also Known As:
Ayla Hotel Al Ain, Emirate Of Abu Dhabi
Hotel Style:
#1 Business Hotel in Al Ain
#2 Romantic Hotel in Al Ain
#2 Luxury Hotel in Al Ain

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