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Ayla Hotel

PO Box 86990, Al Ain, United Arab Emirates
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Ayla Hotel
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Ayla Hotel
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128 reviews from our community

Traveler rating
    80
    37
    7
    1
    3
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21
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62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Christchurch, New Zealand
Top Contributor
293 reviews 293 reviews
47 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This a great choice. Excellent service, comfort, breakfast, location and car parking. The rooms are huge and have a double bed and a king bed. They provide all the amenities you would expect in a hotel twice the price. The rooms are serviced twice daily so there is no shortage of clean towels and free bottled water.

Was this review helpful? Yes
MohamedSoussan, Manager at Ayla Hotel, responded to this review

Dear David T, Greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management and Team we would like to Thank You for considering our Hotel for providing us the opportunity to serve you with The Best of our Hospitality. It is our pleasure to receive your comments on Trip Advisor which provided us a confidence that we managed to... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice place with affordable price. There are facilities like gym, swimming pool free wifi and also a mall attached. Staff are courteous. Overall a good experience. Only thing negative in my stay for almost a week was the pillow which was too soft and gave me cervicalgia with neck spasm. Hope with this review they negate the Negativity.

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Krishna K Warm greetings from Ayla Hotel Al-Ain! Thank You for considering our property for your stay, which provided us an opportunity to make your stay memorable. We are pleased to acknowledge your comments on TripAdvisor, by which we realized that you liked most of our Facilities, such as Gymnasium, Swimming Pool. Wi-Fi etc. It is so great to... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2015

Great hotel for a night or two. Spacious rooms with very clean bathrooms. Supermarket inside the hotel which was very useful. Was my first stay there for a meeting. Service was good, once I checked in, Ipek, Guest Relations, helped show me the different facilities in the hotel. The only issue I had was none of the hotel employees knew... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Mary Aziz Greetings from Ayla Hotel Al-Ain! Kindly accept our Thank You from the Team of Ayla Hotel for considering our property for your stay, due to which we got the opportunity to serve you with the Best of our Hospitality. We are happy to receive your comments on TripAdvisor, by which we realized that you liked most of... More 

Chichester, United Kingdom
1 review
5 of 5 stars Reviewed February 28, 2015

A delightful hotel, comfortable, well appointed, spacious bedroom with a view of the mountains. The service was first class and the food in the restaurant, while a bit repetitive, was very acceptable.

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Isabel H, Warm greetings from Ayla Hotel Al-Ain! We would like to Thank You for providing us the opportunity to serve you with our Hospitality at our Hotel. We acknowledge the receiving of your reviews on TripAdvisor which made us feel that you had a very pleasant stay which left its unforgettable memories on your mind. We Thank You... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed February 24, 2015

One of the best hotels I've stayed in. The hotel reception is very courteous and helpful. The room is spacious, clean, and complete from room slippers to vanity kit. The pool is a small, but other amenities such as jacuzzi, sauna (steam and dry), and gym are available. Hotel is beside a shopping center/ supermarket so it is a plus.

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Kristina C, Greetings from Ayla Hotel Al-Ain! Thank you for considering our Hotel for your stay. It is our pleasure to receive your comments on TripAdvisor, which made our Team Members to feel so grateful for being highly praised by you with kind words of appreciation. We Thank You for liking most of our Hotel’s facilities and in-room amenities.... More 

Alexandria, Egypt
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel's location is great; as it is connected to the best Mall in Al Ain; Bawadi Mall. Also you can easily access taxi and it is near the city centre. The staff is generally nice and helpful. Check in was so fast and a welcome juice was served with a smile. The breakfast Buffet variety changes every day which... More 

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MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Lobna Y, Warm greetings from Ayla Hotel Al-Ain! First of all the Management of Ayla Hotels & Resorts would like to Thank You for considering our sister property Ayla Bawadi Hotel for your stay. Just to bring in your kind knowledge that this property has been opened recently and we are lucky to welcome the quality guests like you.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2015

The valet was too slow. The boy started arguing. At the desk, we had the worst experience. A staff member, Tamer Murad behavior was very shocking as he was very negative and raised his voice at us. His manager, Syed Nadeem was not able to control the situation much and he was fine when we asked to leave.

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Sawsan T, Warm greetings from Ayla Hotel Al-Ain! On behalf of Ayla Hotel’s Management & Team we would like to Thank you for considering our Hotel for your stay. We acknowledge the receiving of your comments on TripAdvisor and felt so unfortunate to mention about the incident happened at the time of check-in. We assure you that the occurred... More 

Tamworth, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

Oh my, what a find! I selected this hotel based on its location to where I was working and the amount of positive feedback it has on here. It's worth every word!! Where to start - before arrival I contacted them about arranging my transfer from Dubai airport to the hotel. Swift responses and so friendly and helpful. No trouble... More 

Was this review helpful? Yes 1
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Smdger, Appreciate to accept our heartfelt Thank you for being our guest and for providing us the opportunity to serve you with the Best of our Hospitality. Your genuine reviews on Trip Advisor have really mesmerized us. We are totally unable to find any words if gratitude to Thank You by making us aware that how much pleasant stay... More 

Dubai, Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed January 19, 2015

Hi all, I have been staying in Ayla hotel Al Ain since last 3 months and i would like to share my feedback with you. The food, especially break fast is the best. The Staff is fully trained and available 24*7 for any service and they deliver the work with highest quality The people are so kind and generous. They... More 

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Ali A, Warm greetings from Ayla Hotel Al-Ain, Thank you for giving us the chance in order to serve you with the best of our Hospitality. We are so happy to read your comments on TripAdvisor and it made us to recognize you as one of our most Loyal guests. The way you have mentioned your appreciation for our... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 16, 2015

Very friendly and kind staff, a phenomenal room service menu which exceeded my expectation. Must try the pistachio crusted salmon. Clean. Fully equipped with all necessary amenities. Attached to the hotel with indoor access you'll find: a mini market that is sure to have all your basic needs and more, a pharmacy, a hair dresser and a full printing and... More 

Was this review helpful? Yes
MohamedSoussan, General Manager at Ayla Hotel, responded to this review

Dear Worldtraveller915, Warm greetings from Ayla Hotel Al-Ain! First of all we would like to Thank you for trusting our services by giving us the opportunity to serve you with the BEST of our HOSPITALITY. We are so pleased to recognize you as one of our Loyal Guest. After going through your mentioned reviews on TripAdvisor, we became overwhelmed to... More 

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